ClickTime Reviews

Pros

The ability of effectively tracking employees performance enhances productivity, which is a great asset for our team.

Cons

It might take beginners some time to learn about its multiple features.

Pros

I find it easy to use and manage. It can quicken our work schedule by monitoring work management and it's not dependent on a specific location.

Cons

It includes unnecessary features that can confuse users, especially those new to the software. Moreover, it is slightly costly.

Pros

Using it on a daily basis is simple and hassle-free.

Cons

There are times when it becomes difficult to locate the project code.

Pros

The best thing about Clicktime is that it allows remote access and my team can enter their time and expenses from wherever they are using the app or website. All the client invoices and payroll are easily manageable, thanks to amazing integration with Quickbooks and timely reminders about deadlines.

Cons

There are plenty of quality features but many of these are not necessary for all my employees. For example, cost tracking. The problem is that it’s an all-or-nothing subscription so we are forced to pay for all the features for everyone. It will be great if the vendor can introduce custom pricing plans, where we can choose only the features we need.

Pros

The controls are user-friendly and intuitive. Importing expense data under different profiles and categories is a simple and direct process.

Cons

I haven't come across anything I dislike about this software.

Pros

Clicktime is amazing and scalable. It's also very user-friendly and adaptable. I mainly like its excellent help resources and the outstanding support provided by their responsive customer service team.

Cons

There's nothing we didn't appreciate about this software.

Pros

The reports are highly versatile and make it effortless to quickly obtain the necessary information.

Cons

It would be nice to have a convenient copy feature for notes to apply to each entry throughout the week.

Pros

The navigation is easy and the functionality is inclusive.

Cons

Some functionalities seem duplicated across the menus.

Pros

I love how easy it is to use in all areas. The reporting feature is very impressive as it allows me to showcase important information during our management meetings for project billing and the company's profit and loss.

Cons

During the trial, we experienced a few issues due to incorrect setup and had to clear the cache multiple times to update client billing/budgets. However apart from that, the setup went smoothly during the trial and was great.

Pros

The user interface is simpler, resulting in an improved user experience.

Cons

Currently, I have not discovered any cons. I love the product. Perhaps is not it better to provide users with more video education on other features ClickTime excels at?

Pros

It's easy to use mainly compared to other tools and handling large amounts of data is also simple.

Cons

There's almost nothing, but it doesn't assist me with copy-pasting sentences.

Pros

I like the straightforward process and the fact that software updates are occasional, avoiding the need to relearn how to use it.

Cons

I wish there were more visual cues to prevent getting lost among the numerous rows of time entries. It would be helpful if it were more apparent how to enter time in one view and submit it in another. Additionally, I would like the option to hide weekends (when I don't work) or display them in a different color. Having some favorite settings to avoid adding my main categories each pay period would be great. It would also be cool if my salary was integrated so I could track how much I spend on a specific client.

Pros

This application is user-friendly and easy to use. Being an administrator is not difficult either, thanks to ClickTime's fantastic support team. They take the time to listen and provide assistance to the best of their ability. I've found the application to be highly intuitive and straightforward. Every time I reach out for help or have a question, the support team is professional, polite, helpful and knowledgeable. We primarily chose this product because of its integration with Quickbooks, which functions seamlessly.

Cons

An upgrade is needed as it can be quite expensive and time-consuming. One disadvantage is the requirement to select a client before making an assignment. It might be challenging to create custom reports. Copying/pasting/adding repeated tasks is not possible. Each entry must be filled out individually.

Pros

For most users, the program is quite easy to use. The page listing all time off options is particularly helpful.

Cons

While it's simple to use for most users to submit time sheets, it can be slightly more complex on the back end for managers reviewing time off requests and time sheets.

Pros

The fact that ClickTime is very user-friendly has been a important factor in my decision to choose it over other competing platforms.

Cons

Sometimes the app freezes and I have to refresh the page to save my progress. I believe there could be better technical support.

Pros

The mobile app is undoubtedly the best feature. It allows you to easily and swiftly track your time with clients and the data syncs instantly with ClickTime servers. Once synced, you can access a wealth of advanced features and send invoices on the ClickTime website. Besides the mobile app, the ClickTime website is incredibly robust, offering all the features necessary for time tracking and invoicing management.

Cons

Navigating the ClickTime website can be a bit difficult due to the multitude of options for managing clients, reports and invoices. The layout of the site itself doesn't help simplify things which gives an overwhelming experience.

Pros

As a user, I find the software extremely easy and intuitive for entering and tracking time and client comments.

Cons

We encountered issues with separate entries for man-hours and computer time as we couldn't exceed 24 hours in a day (e.g., working more than 12.5 hours in a single day).

Pros

The software fulfills all our firm's needs. It serves as our primary time tracking software and is also used for payroll processing. The reporting feature allows us to utilize it for project management as well. It's an excellent tool at an affordable price compared to other overly complex systems.

Cons

The time entry portal limits a day to 24 hours. Our firm utilizes tasks beyond man-hours, such as specialized computer time. It would be beneficial if my employees could log more than 24 hours in a day. For example, 13 man-hours and 12 specialized computer hours.

Pros

It's ready to use right after signing up, and the time tracking functionality is sufficient for small organizations. The pricing is affordable too.

Cons

Some functions could be improved, such as manually inputting timesheets when catching up on backlog. There is a need for more flexibility in this area.

Pros

The product is very intuitive and easy to use. The main reason for choosing this item was its seamless integration with Quickbooks, which worked exceptionally well.

Cons

The primary complaint about this product was the limited job search function as it only allows searches by the first letter.