Dustine
Marketing, 51-100 employees
More than a year
“ClickTime review”
Pros
The drop-down functionality is easy to use, and the weekly view provides helpful clarity. Being able to see the total for each week is valuable.
Cons
Copying weeks is not straightforward, and as many tasks are repetitive on a weekly basis, it would be more convenient to set up a template and make adjustments rather than starting from scratch each week.
Rating Distribution
Ease of use
4
Value for money
6
Customer Support
4
Functionality
6
Stijn
IT, 11-50 employees
More than a year
“Straightforward and effective”
Pros
The software is user-friendly and gets the job done effectively. One feature I particularly like is the Timesheet View, which provides a quick overview of the time spent on each client or work order.
Cons
There are a few features I'd like to have: 1. The ability to search through comments. 2. The option to move entries to a different client/work order without having to recreate them. 3. Grouping entries in customized categories would be helpful, such as "Client of type A" or "Client of type B." 4. Having the ability to export to XML or a similar format. 5. It could be a bit quicker.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
LISA
NonProfits, 51-100 employees
More than a year
“Easy!”
Pros
I find this organization's time record management system to be easy and customizable. I use it every day and appreciate the ability to switch between weekly and daily views, add notes, create multiple project-based codes, and track expenses.
Cons
None, the software is well-designed, customizable and user-friendly.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Pallavi
IT, 500+ employees
More than a year
“Good product and easy to use”
Pros
It's easy to use, and the categories and projects carry over from one week to another, making time entry faster. Additionally, I appreciate the ability to unsubmit if I make a mistake, without needing to involve managers for unapproval and resubmission. The timely save and the option to add hours both row-wise and column-wise make project assignments effortless.
Cons
Show weekends or provide customization options for displaying them.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Amy
NonProfits, 51-100 employees
More than a year
“Quick and Simple”
Pros
ClickTime is incredibly straightforward and effortless to use. The reporting feature enables me to effectively manage various aspects of our organization and employee time management.
Cons
Allowing individual users to customize their own project and job options would be a nice addition.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Christine
Customer Service, 500+ employees
More than a year
“Great Tool”
Pros
This tool is intuitive and makes it easy to track time spent on individual projects.
Cons
It would be great if I could easily view a specific customer. My team is dedicated to one client but when we enter information, a list of over 100 clients appears.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sheyla
Legal, 51-100 employees
More than a year
“Review”
Pros
It's user-friendly and comes at a very affordable price. I appreciate how the PTO is displayed on the screen.
Cons
It would be great to have the ability to enter notes or to have the notes displayed.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Aaron
Finance, 500+ employees
More than a year
“Fast and Easy Tracking”
Pros
The summary function is incredibly simple to use, and it allows me to stay updated on my project progress on the go.
Cons
The software could benefit from including 15-minute increments.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Corinne
Education, 500+ employees
More than a year
“Charitable review”
Pros
It's easy to comprehend and provides clear instructions for use.
Cons
No cons. It's easy to use. Nothing else to add.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ian
Public Sector, 500+ employees
More than a year
“Simple, and Mostly Effective”
Pros
Simplicity is key, and the immediate applications are straightforward and easy to grasp.
Cons
The mobile app is quite complex, and I've never been able to use it. Additionally, there are no options to easily repeat dropdown boxes week after week.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
6
Functionality
8
Mike
Customer Service, 51-100 employees
More than a year
“Clicktime Review”
Pros
It's extremely user-friendly and not only tracks hours worked but also breaks them down by specific projects.
Cons
Sometimes I work too quickly for the software and I have to search for the same thing again.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ryan
Gambling & Casinos, 500+ employees
More than a year
“The app is really easy”
Pros
While the website could use some improvements, the app is incredibly user-friendly. It allows me to record my time down to the second.
Cons
When there are multiple ongoing projects within a company, it becomes difficult to locate your specific project.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Zach
Public Sector, 51-100 employees
More than a year
“Just what I needed”
Pros
ClickTime is a simple and intuitive tool that makes time tracking as painless as possible.
Cons
I wish I could continue adding time as it autosaves.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Colleen
Marketing, 11-50 employees
More than a year
“ClickTime Review”
Pros
I absolutely love utilizing the timer features for my daily tracking.
Cons
It would be convenient to easily duplicate a day to another day in case I accidentally track time on the wrong day.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
8
Michele
Telecommunications, 11-50 employees
More than a year
“Great product..user friendly”
Pros
The software is user-friendly and easily understood by its users.
Cons
The new project categories should have numbers assigned to them.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Joshua
Biotechnology, 11-50 employees
More than a year
“User review”
Pros
It's quite intuitive, and I like that it remembers previous task codes when entering information for new weeks.
Cons
The expense report tool is terrible when it comes to using dates. It's much easier on the phone but when I need to add flights or Uber expenses, the date feature serves poorly.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
6
Functionality
8
Hans
Machinery, 500+ employees
More than a year
“Review ClickTime”
Pros
It's effortless to book hours.
Cons
It's challenging to find the right resource in the overview.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
6
Functionality
8
Mary Ellen
Customer Service, 500+ employees
More than a year
“ClickTime a valuable tool”
Pros
The product is incredibly user-friendly. I use it five days a week to record the time spent on specific client meetings and events. The customer service is exceptional, and they are highly professional. Any request I've made has been addressed promptly.
Cons
There's really nothing to dislike about the ClickTime software.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kameron
Public Sector, 51-100 employees
More than a year
“ClickTime Review - Kameron Baetge”
Pros
As a user, my primary purpose is to track my time for my job at Method Communications. It's the first online timecard software I've used, and it's incredibly easy and quick to complete each day.
Cons
Sometimes it takes a long time to load but that might be due to my connection or computer. I'm not entirely sure. Other than that I have no complaints.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Neil
Public Sector, 51-100 employees
More than a year
“Long-time user”
Pros
I appreciate the ability to manage and measure my hours effectively.
Cons
Adding clients to my timesheet page feels not so simple.
Rating Distribution
Ease of use
6
Value for money
10
Customer Support
10
Functionality
8