Total 2482 reviews
4.6
All reviews are from verified customers
Rating Distribution
5
Stars65%
4
Stars28%
3
Stars5%
2
Stars1%
1
Stars1%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Computer Software, 1-10 employees
Less than 6 months
“Great value”
Pros
I came across this tool unexpectedly and it turned out to be very good value for the money. It has grown a lot from its earlier buggy days and now feels like a really strong project management solution. The interface looks polished and appealing and once you get used to having it open on your computer, it almost feels odd not to use it. It also takes away concerns about storage and having built-in time tracking means there's no need to rely on Clockify separately.
Cons
The overall color palette looks good but some of the color combinations can feel a bit harsh or distracting when reading through content or planning schedules.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
8
Arts and Crafts, 1-10 employees
Less than 6 months
“One of the best tools I've used”
Pros
it has been one of the best tools I've used. It really helps me manage my businesses efficiently and keeps my productivity at a high level.
Cons
It is very simple to use and the simple layout makes it easy for anyone to understand quickly.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mechanical or Industrial Engineering, 51-100 employees
Less than a year
“Complete project management package”
Pros
This is the most complete project management solution I've come across.
Cons
I'd like the ability to share project templates or move a project between different accounts.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Real Estate, 1-10 employees
Less than a year
“Simple yet effective”
Pros
I really appreciate how simple it feels to use despite how much it offers. Pretty much everything I need is built into the platform so instead of juggling separate apps for different tasks, I can handle it all in it.
Cons
With that said, the huge number of features can make the initial setup feel pretty overwhelming.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
8
Hospital & Health Care, 1-10 employees
More than a year
“Ideal for my business”
Pros
Found it user-friendly and collecting feedback from clients is really convenient. It has been the best fit for my business.
Cons
I did run into one error when trying to create a new list but it only happened a single time.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
9
Functionality
10
Architecture & Planning, 500+ employees
Less than 6 months
“Well-arranged interface”
Pros
The part I appreciated most was how well the interface was arranged since it made it much easier to report department issues to the administrative and Human Resources teams.
Cons
Even though the interface is simplified and navigation is fairly simple, the internal hierarchy can make it harder to reach the lists when there's a larger volume of information being managed.
Rating Distribution
Ease of use
7
Value for money
10
Customer Support
7
Functionality
7
Logistics and Supply Chain, 51-100 employees
Less than 6 months
“Discord integration works well”
Pros
Being able to connect it with Discord is a really useful feature.
Cons
The interface takes a while to get used to especially on mobile.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
9
Functionality
8
Government Administration, 51-100 employees
Less than a year
“Versatile for multiple teams”
Pros
Across several departments, this has been simple for people to pick up and use. We rely on it to track requests and monitor project completion and it does a really helpful job of keeping everything organized without being hard to use.
Cons
The downside isn't really with the software itself but more with the process around it. Someone still needs to take ownership of managing tasks and updating progress and we've noticed that doing a weekly sync helps keep everything moving in the right direction.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
8
Automotive, 101-500 employees
Less than 6 months
“Flexible project tracking win”
Pros
I really appreciated how much freedom ClickUp gives you to customize not just the project boards but also the way projects are tracked. That was especially useful because different types of projects can be managed in the way that makes the most sense for each one.
Cons
I honestly didn't run into much to complain about. I ended up loving just about every feature.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
8
Marketing and Advertising, 1-10 employees
Less than a year
“Can assign tasks to my team”
Pros
Being able to set up tasks, assign them to my team and have each person log time against a specific task is something I really appreciate about it.
Cons
It has an enormous amount of functionality and I probably use only a small fraction of it. For someone brand new, all of that can feel pretty overwhelming at first. Getting started is manageable but becoming truly advanced with the platform definitely takes time.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Computer Software, 500+ employees
Less than a year
“Great tool for project managers”
Pros
It has been an excellent tool for project managers and really anyone involved in team management. It's highly customizable so it can be shaped around just about any project and it comes with a wide range of management features depending on the workflow or methodology your company uses.
Cons
There really isn't anything negative I'd want to change at this point, I'm mostly just curious to see what future updates they roll out.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Writing and Editing, 1-10 employees
Less than 6 months
“Vast range of integrations”
Pros
It connects with just about anything you'd need and using it feels very simple.
Cons
Getting everything set up does take a bit of time but that's pretty normal with any tool like this.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Accounting, 11-50 employees
Less than a year
“covers my business needs”
Pros
This software covers all of my business needs in one place so it really feels like an all-in-one solution.
Cons
Since the platform is so extensive some features can be hard to use but the support team is helpful when I need assistance.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
9
Functionality
9
Marketing and Advertising, 1-10 employees
Less than 6 months
“Keeps projects organized”
Pros
Keeping projects organized and on track is really simple with this software which makes day-to-day work much easier to manage.
Cons
Rearranging items and moving things around felt more difficult than I wanted.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Information Technology and Services, 101-500 employees
Less than 6 months
“One-stop shop for team management and project management”
Pros
It has been really helpful for handling projects and campaigns in one place. The real-time updates are a big plus and the no-code tools paired with the simple interface made it simple to stick with the platform. Assigning tasks and keeping track of updates on them was very convenient. Overall, it feels like a one-stop platform for both team management and project management.
Cons
I did run into some frustration when trying to integrate Google Drive with ClickUp so my team could stay informed about assignments. The setup took longer than I expected which was disappointing.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
8
Functionality
9
Mental Health Care, 500+ employees
Less than 6 months
“Appreciate the Timeline feature”
Pros
The Timeline is the feature I rely on most in this software. It has been incredibly helpful for setting long-term goals and turning them into actual plans I can follow, instead of just working toward a vague deadline with no clear path. I also appreciate being able to manage several projects both separately and together in one view which makes it much easier to compare progress across different projects.
Cons
Being able to build to-do lists for multiple projects is definitely useful but I do wish the layout on the Everything screen felt a bit more user-friendly when all projects are shown together. I depend a lot on color-coding to visualize my work so even though it seems like a minor thing, improving that area would make the overall experience better.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Media Production, 1-10 employees
Less than a year
“replaces all other apps”
Pros
It really lives up to its tagline of being one app that can replace the rest. It brings together features I used to rely on 2-3 separate tools for before. I previously used one app for task management, another for time tracking and different tools for media sharing and messaging but now I handle all of that inside it. I've recommended it on every project I've been part of and so far every team has seen enough value in it to make the switch.
Cons
Since it's still a fairly new platform, there are a few things that still need to be fully ironed out. One example is the desktop app which can be a bit irritating whenever it updates. I've had to reset the shortcut icon on my taskbar, almost like the update changed the program's .exe file. Still because it's a newer product, a few issues here and there are somewhat expected.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Writing and Editing, 500+ employees
Less than a year
“Fantastic prioritization feature”
Pros
Working with it across my projects has felt simple and the prioritization feature has been especially useful.
Cons
The term "task hierarchy" can be confusing and the documentation feature still needs improvement.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
8
Civil Engineering, 500+ employees
Less than a year
“helpful for planning”
Pros
It has been really helpful for planning, organizing and managing my daily tasks and projects. It also makes team collaboration very effective and tracking work progress is simple and clear.
Cons
I haven't come across any drawbacks while using this software since it has met all of my requirements so far.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Marketing and Advertising, 1-10 employees
Less than 6 months
“Plenty of possibilities”
Pros
There are plenty of possibilities in it especially when it comes to building specific setups that match different needs and ways of working.
Cons
Task management doesn't feel user-friendly and can even seem complex at times and the user interface is confusing enough to slow things down.
Rating Distribution
Ease of use
5
Value for money
5
Customer Support
5
Functionality
6