Total 2482 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

65%

4

Stars

28%

3

Stars

5%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

MO
Mohammed Obada

Information Technology and Services, 101-500 employees

More than a year

5.0

“Saves time and money”

Pros

It brings a really distinctive approach to project management and has been a big help when it comes to getting better results. It lets users handle multiple tasks at once which improves productivity and cuts down the time and effort the team used to spend on office-related work. Another big advantage is how clearly it shows the connections between tasks, bottlenecks and any open risks that could affect business success. That level of transparency, along with the system's features, makes it much easier to stay organized and informed. The collaboration tools are also genuinely valuable since they help team members work together more effectively and stay aligned on the desired outcomes. On top of that, it makes it simple to keep track of contract agreements and project drawings uploaded by the team which saves both time and money.

Cons

Overall, it handles the required work very well. The only drawback is that employees may need some training to fully understand how to enter and update data properly, as well as how to generate and pull reports.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

ASPB
Arun Sarathy Pillaibakkam Bahukudumbi

Education Management, 1-10 employees

Less than a year

5.0

“Affordable PM tool”

Pros

After a long search for the best budget-friendly tool for project and idea tracking, this ended up being the one that stuck right away. More than a year and a half later, I'm still genuinely hooked and use it several times a day to manage pretty much everything in my life, personal tasks, office work, hobbies, daily chores and even video planning. It gives me a full picture of everything I need to get done. I can organize every area with dedicated lists, type dates and times in natural language, split bigger tasks into subtasks while still keeping track of the whole thing and set custom statuses that fit the needs of different lists. Dark mode is a nice bonus too. On top of that, the free plan allows unlimited tasks and having web, mobile and desktop apps across any OS makes it even better.

Cons

There really isn't much to complain about but one issue does stand out, custom fields. I wish the free tier handled them better. If I delete a custom field, I should be able to create a new one in its place. Instead, deleted fields still count against the limit which leaves me stuck with fields I no longer need while also using up my available quota. That part is definitely frustrating.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

NW
Njofie Wilson

Information Technology and Services, 1-10 employees

Less than 6 months

5.0

“Supportive team”

Pros

Having tried a long list of project management tools that never fully delivered, it turned out to be exactly what I was looking for. A mentor recommended it to me and it has covered everything I need to manage projects effectively. It comes with just about every tool and feature someone could want, including advanced task management, timers, notepads, multiple useful views and plenty more. Even the free plan offers far more functionality than other platforms I've used. On top of that, their team has been incredibly supportive and quick to respond whenever I had a concern.

Cons

The mobile app could be improved by including all the features that are available on the desktop version.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

SM
Shawn Monsen

Real Estate, 1-10 employees

Less than a year

5.0

“Solid integrations”

Pros

The integrations and overall functionality make it a really solid fit for everyday work.

Cons

There's not much to complain about and whenever something wasn't immediately clear, watching a few tutorials was enough to answer my questions.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

BH
Benn Huart

Fine Art, 500+ employees

Less than a year

5.0

“Better than other productivity tools”

Pros

It feels very well designed, with a modern and organized interface that stands out from other productivity tools that are basically just task lists. It lets me build a clear mental map of my projects and arrange everything the way I need. I also appreciate being able to set up custom views and apply filters so I can jump straight into the tasks that matter. Another plus is how simple it is to update a project's status, whether it's in development, finished or closed and the integrations with Drive, Outlook and Google Calendar make it even more useful.

Cons

At this point, I'm happy with it and don't really have any complaints.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SH
Sarah Haug

Design, 1-10 employees

Less than a year

5.0

“tons of useful features”

Pros

This tool comes with a ton of useful features I didn't expect to rely on yet I end up using them every single day. It's also really helpful that my clients can interact with me directly inside the platform.

Cons

It would be even better if time tracking could flow straight into an invoice. At the moment, I still have to use a separate app to track time.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Computer Software, 1-10 employees

Less than 6 months

5.0

“Efficient performance”

Pros

Getting started with it was pretty simple and using it day to day feels fast and efficient. It connects well with integrations like GitLab and GitHub which makes it more useful for development work. I also really enjoy the sprint management feature and the ClickApps add a lot of helpful flexibility.

Cons

The sharing functionality still has room for improvement. It would also be better if exporting tasks, transferring them to other platforms or importing them were more refined and capable.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

TK
Talha Khan

Real Estate, 101-500 employees

Less than 6 months

5.0

“Well-structured workflow”

Pros

The way everything is organized from Spaces to Lists to Tasks is simple and fits together really well. Connecting the chatbot with Google Hangout was also simple to set up which helps the team a lot since Google Chat is already where most of our everyday communication happens.

Cons

dashboard's drag-and-drop function could use some work. Also, the free plan does have feature limits once you start needing a bit more from the platform.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

A
Anonymous

Telecommunications, 500+ employees

Free Trial

4.0

“Broad set of features”

Pros

The platform feels user-friendly and simple to use, while still offering plenty of features to work with.

Cons

It's not quite strong enough to fully replace Jira for an enterprise-level customer but for a smaller team, it can work really well.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

7

Functionality

9

MB
Mondher Bchini

Telecommunications, 500+ employees

Less than a year

5.0

“Excellent for creating innovative projects”

Pros

It is a very powerful platform with lots of features and options for creating innovative projects and roadmaps, sharing reports without hassle and building attractive dashboards. It also lets us automate many actions, including task reporting which saves a lot of time.

Cons

Everything has been fine with ClickUp so far and I haven't run into any issues.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

CC
Charissa Cassels

Media Production, 1-10 employees

Less than 6 months

4.0

“makes me more productive”

Pros

A feature that really helps is being able to create sub-categories, assign tasks and set due dates. It makes me more productive and gives me a clear view of what's expected of me and the time frame for completing each task.

Cons

Getting started with it took a little time because the initial setup and way of working felt somewhat hard to adjust to. After using it regularly each day though, the different functions started to make much more sense.

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

8

Functionality

9

A
Anonymous

Management Consulting, 11-50 employees

Less than a year

4.0

“Hassle-free deployment”

Pros

Pretty user-friendly, deployment is hassle-free and it comes with a ton of features that keep growing over time. The team behind it is constantly rolling out new functionality which makes the platform feel like it's always improving.

Cons

the mobile app could be better optimized for tablet use.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

9

CML
Cristian Miranda Lavarell©

Management Consulting, 1-10 employees

Less than 6 months

4.0

“Impressive features”

Pros

I'm honestly impressed by how many features this platform includes. I had my doubts at the beginning but being able to bring everything we use into one place while we transition from other tools has been exactly what we needed.

Cons

The tiered pricing can be a bit confusing during migration. I'd definitely suggest using the trial before committing since there are so many features to sort through and moving everything over takes time.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

9

Functionality

7

TJ
Todd Jackson

Computer Software, 1-10 employees

Less than a year

5.0

“Incredible project management software”

Pros

Project management has been the biggest benefit for me. It helps keep my business organized and the platform is simple to navigate.

Cons

I haven't run into any issues so far and integrating my business with it was very simple.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

TA
Tufayel Ahmmed

Information Technology and Services, 1-10 employees

More than a year

5.0

“Lightweight tool”

Pros

It has been a lightweight project management tool for me and it's really helped me stay on top of my projects. It feels simple to use while still being quite effective.

Cons

One thing that could be better is the user interface for managing multiple channels which I think still needs some improvement.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

KS
Kareem Salah

Design, 1-10 employees

Less than a year

4.0

“Helps capture opportunities”

Pros

Feels very flexible and it does an excellent job of helping capture opportunities. It's also constantly improving which makes it feel like the product keeps moving in the right direction. On top of that, the customer service is very pleasant and comfortable to deal with.

Cons

There are still some issues with the marketing side of things and it really needs someone with stronger knowledge in that area. I also think it could use a lot more emojis and more visually attractive elements to make the experience feel more engaging.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

9

Functionality

10

CT
Caitlin Taylor

Retail, 1-10 employees

Less than a year

3.0

“Awesome product for small teams”

Pros

Running a small business, it has been a really good fit. We can start with just one or two spaces and build things out only when we actually need more. A lot of task management and CRM tools feel overloaded for smaller teams, with too many unnecessary channels that just make everything more confusing. It keeps things simple, basic and simple, while still giving enough flexibility to expand when needed. It also works well across desktop in a web browser and through the app which we've installed on our phones and iPads. That makes it very accessible and practical to use day to day. Since I work visually, the drag-and-drop functionality is especially helpful.

Cons

Over time, the platform has had several updates and a number of the features I originally felt were missing have since been added like time tracking, due dates and to-do lists. That said, I'd still really like to see an option for creating a snapshot-style overview of tasks. It would be especially useful for days when multiple tasks need to be handled at once.

Rating Distribution

Ease of use

7

Value for money

6

Customer Support

6

Functionality

5

MP
Moss Phakathi

Telecommunications, 51-100 employees

Less than 6 months

5.0

“Makes my work manageable”

Pros

Keeping up with my work feels much more manageable because features like task progress tracking make everything clear and simple to follow.

Cons

I'd still love to see them introduce more innovative features that really bring something new we haven't seen before.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

RS
Raj Sanghavi

Computer Software, 1-10 employees

Less than a year

4.0

“elegant interface”

Pros

It has a polished, elegant interface that feels very user-friendly. It's simple to navigate and creating daily to-do lists helps me stay organized and keep track of the work I get done.

Cons

the free version has a pretty low attachment limit of just 100 MB.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

7

HS
Henkjan Schrijver

Marketing and Advertising, 1-10 employees

Less than a year

4.0

“Fast collaboration with clients”

Pros

Working with customers in it has been really effective. You can keep the setup as simple or as detailed as you need and the platform feels fast and fairly user-friendly overall.

Cons

Onboarding still doesn't feel fully figured out. Getting started can be a little overwhelming at first although they do provide plenty of help tools, videos and courses so it becomes easier with time.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

10