Total 2482 reviews
4.6
All reviews are from verified customers
Rating Distribution
5
Stars65%
4
Stars28%
3
Stars5%
2
Stars1%
1
Stars1%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Marrow Inn, 11-50 employees
“Exactly what you needed”
Pros
It perform the necessary checks within the system.
Cons
None
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
8
Apparel & Fashion, 1-10 employees
Less than a year
“budget-friendly workspace”
Pros
ClickUp feels like the most complete and budget-friendly workspace you could ask for. It brings together Tasks, Docs, Chat, Goals and pretty much everything else in one place so there's no need to juggle a bunch of separate apps anymore. Also, it's free which makes it even more impressive. While other tools charge more and still offer less, ClickUp gives you a full-featured platform without costing anything.
Cons
Like most new software, it takes a bit of time to get comfortable with the interface and work through the learning curve before you can fully take advantage of all the features. Still, the time you put in upfront ends up paying off later by saving you a lot of hours in the long run.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
10
Functionality
7
Broadcast Media, 1-10 employees
Less than a year
“Enjoyable interface”
Pros
It's interface is something I really enjoy using. It helps me stay organized and sharing projects with my employees is simple and convenient.
Cons
There are still a few bugs I don't care for and at times the platform can be slow to load. That said, I have noticed it has improved over time.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
7
Functionality
7
Environmental Services, 500+ employees
Less than a year
“Boosts productivity”
Pros
This software has been really useful for keeping the team organized and managing work in one place. It lets you create channels for team members and the direct messaging option makes communication quicker and more convenient. You can also upload your work right away so the team can review it immediately and stay connected. Overall, it helps everyone stay on time and boosts productivity.
Cons
if you're not using the paid version some features are unavailable so you won't be able to access everything.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
7
Consumer Services, 1-10 employees
Free Trial
“always improving”
Pros
There's barely anything this platform can't handle. It comes with a huge range of features and they keep adding improvements at a really fast pace.
Cons
With that many features packed in, it can be a bit overwhelming and easy to get lost.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Computer Software, 1-10 employees
Less than 6 months
“Brings multiple tools together”
Pros
It does a nice job of bringing several tools together in one affordable platform and once you're using it, it feels simple to work with.
Cons
The setup was confusing for me at the beginning and I had trouble figuring it out without asking someone for help.
Rating Distribution
Ease of use
7
Value for money
10
Customer Support
9
Functionality
8
Non-Profit Organization Management, 51-100 employees
Less than a year
“Well arranged interface”
Pros
The interface feels clean, user-friendly and simple to work with. Even when I explain the product and its features to someone without an IT or technical background, they're able to understand it without much trouble.
Cons
Overall, everything works quite well but it would be even better if there were an option to set the progress bar manually.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
9
Construction, 11-50 employees
Less than 6 months
“Versatile customization options”
Pros
It comes with a broad range of features and customization options, even on the free plan. It really feels like you can make it do almost anything especially if you're willing to get creative with how you use it.
Cons
Learning it does take some time because there's definitely a learning curve. The onboarding helps and the core features are simple enough to pick up but the sheer number of options, views, widgets, apps and customization settings can feel overwhelming. Just understanding everything the platform is capable of is a big job.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
8
Media Production, 51-100 employees
Less than a year
“wonderful subtasks feature”
Pros
This tool really shines for me with its subtasks feature which I use to plan, manage and organize collaborative projects where several team members are working on the same job and trying to hit multiple milestones at once. The customizable notifications are also a big plus because they improve communication between project leads and the rest of the team and I also rely on the reminders, goals, calendars and inbox for keeping projects on track.
Cons
It can feel overly complicated at the beginning since there are so many settings to sort through. That also makes team onboarding harder because each person has to spend time learning how to get past the complexity of setting up and managing tasks.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
7
Functionality
9
Marketing and Advertising, 1-10 employees
Less than a year
“No need to juggle tools”
Pros
Nearly everything our team relies on every day lives inside this software. We use it for time tracking, customer CRM organized and prioritized personal to-dos, team work management, quarterly goals, meeting notes, billing and more. Having all of that in one place is a huge plus because we don't have to bounce between multiple tools just to get our work done.
Cons
There's definitely a learning curve and some of the customizations we use aren't as user-friendly as I'd want them to be. Thankfully, one of our engineers has figured out a lot of it and created videos for the team but that's something really should already provide.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
Education Management, 101-500 employees
More than a year
“Handles large projects with ease”
Pros
it has been really helpful for handling large projects and it makes it simple to assign specific tasks to each team member.
Cons
Setup process was simple and connecting it with Google went well. My only complaint is that setting up a project can be a little confusing at first.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
9
Marketing and Advertising, 11-50 employees
Less than a year
“simple to assign tasks to team members”
Pros
This solution makes it simple to assign specific tasks to each team member while staying on top of progress, comments and updates tied to events, projects and more.
Cons
I don't have any complaints about this product.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Computer Software, 500+ employees
Less than a year
“Helpful product feedback tools”
Pros
I really appreciate being able to share feedback on our own product and help improve it over time.
Cons
At times, the navigation can be a bit tricky and it's not always clear whether your feedback is actually being noticed.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
9
Functionality
10
Legal Services, 1-10 employees
Less than a year
“ruined by speed”
Pros
We appreciated how flexible it is, along with the ability to shape it around our own needs and vision. Ongoing app development and the steady rollout of new features were also definite positives.
Cons
The speed is the one issue that makes it completely useless for us. Lists and tables can take 20 seconds to load, opening an item takes another 10 seconds and switching a list view or moving between lists can add yet another 20 seconds. With delays like that, it ends up not being usable for much of anything. Complaints from the community about performance seem buried somewhere in the background of the community board. At this point, there's really nothing left to do but leave it.
Rating Distribution
Ease of use
7
Value for money
6
Customer Support
6
Functionality
5
Internet, 11-50 employees
Less than a year
“Smooth navigation”
Pros
The platform is simple to navigate and comes with plenty of useful features that help get things done.
Cons
App's performance could be better on the free version.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
9
Functionality
7
Computer & Network Security, 101-500 employees
Less than a year
“helps keep tasks in order”
Pros
It has been really helpful for organizing day-to-day work and keeping different tasks in order. I can set reminders, track progress reports and manage multiple things in one place. It's a versatile tool and the layout is simple enough to understand and use without much effort.
Cons
I haven't run into any issues with it at this point. I genuinely enjoy using it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Civil Engineering, 11-50 employees
Less than 6 months
“All-in-one project management solution”
Pros
Having so many solutions bundled into one platform is really helpful especially for managing projects. It covers a lot in a single package and makes staying organized much easier.
Cons
Some of the features can be confusing to work with and don't feel very user-friendly.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
9
Functionality
7
Logistics and Supply Chain, 11-50 employees
Less than a year
“Saves me time”
Pros
Being able to keep all my tasks and projects in one place has been a huge help. It saves me time and I'm not constantly worrying about forgetting a task or missing a deadline.
Cons
Getting comfortable with all the features takes a while and it can feel overwhelming pretty quickly because there's so much functionality.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Hamisoft, 1-10 employees
“Useful”
Pros
The training videos offered to employees are practical and comprehensive. It saves time and effort.
Cons
None
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
10
Construction, 500+ employees
Less than a year
“Affordable option”
Pros
It has been a budget-friendly option for us and it does a solid job of keeping the workplace, individual projects and team projects coordinated. The layout is also clear so it's simple to follow and understand what's going on.
Cons
Sometimes it feels like there are too many clickable features and the number of customization options can be a bit overwhelming.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
9