Total 2482 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

65%

4

Stars

28%

3

Stars

5%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

MV
Mantas Vileisis

Computer Hardware, 51-100 employees

More than a year

5.0

“works well as a PM tool”

Pros

Getting started with it was pretty simple and the platform felt simple to use overall. Assigning tasks to specific people wasn't always completely clear but aside from that, it worked well as a project management tool. I only used it for a short time yet I ended up enjoying every feature I tested.

Cons

The design felt quite basic and some parts of the interface were not especially user-friendly.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

AMBP
Alejandro Mayoral Baños, PhD

Non-Profit Organization Management, 11-50 employees

Less than a year

4.0

“Good for teamwork”

Pros

Working together with other team members is really convenient and the different layout options are a big plus.

Cons

For people who aren't very tech-savvy, it can be hard to navigate at first. The large number of features also tends to feel overwhelming for many users.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

7

MM
mostafa mostafa

Education Management, 51-100 employees

Less than 6 months

5.0

“Comes with a lot of benefits”

Pros

This software has been very beneficial for me and honestly, it's an excellent tool that really deserves recognition and encouragement.

Cons

It's a very good program overall but I'd still like to see the workflow and procedures made simpler so beginners can use it without struggling.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

NEA
nour eddin alhamwi

Fine Art, 1-10 employees

Less than a year

5.0

“Committed team”

Pros

It stays open in a tab for me all day because that's where I keep every task I need to get done. One thing I really appreciate is how committed their team is to helping users solve business problems through their tools. It also covers a lot of ground for people juggling multiple tasks and projects while still working collaboratively with others.

Cons

The platform is packed with powerful features and can be customized to fit almost any workflow but using it for several days in a row can feel frustrating right now. If it consistently performed at the level of everything it's capable of, it could easily be the best project management tool out there. At the moment, my biggest issue is that it sometimes lags, for example, when you do something quickly in the app, the change doesn't always show up right away.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

8

GM
Greg Moore

Financial Services, 1-10 employees

Less than 6 months

5.0

“Easy to monitor of everything”

Pros

Working with editors feels really simple and it makes it simple to keep track of everything that's happening.

Cons

I still haven't figured out how to share a task through email.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

OA
Obada Awad

Construction, 51-100 employees

More than a year

5.0

“Valuable remote teams”

Pros

Being able to set due dates and assign tasks to specific team members is probably my favorite part. When I use it with my team, everyone picks it up quickly and starts using it without much trouble. Since we're all working from different locations, it has really helped keep the quality of our assignments high. It has been especially valuable for a team like ours that works remotely and across multiple time zones.

Cons

No complaints as such. The only thing is that it can take a little time at first to get used to all the available features and options.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

DB
Daisy Bravo

Health, Wellness and Fitness, 1-10 employees

Less than a year

4.0

“Works on desktop and iOS”

Pros

It's convenient that it works on both desktop and the iOS mobile app so I can access it from either device depending on where I am.

Cons

Getting started with it is really difficult. The setup takes a lot of time and the overall system feels hard to use.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

10

Functionality

9

AL
Aniss LAGHZAOUI

Consumer Services, 1-10 employees

Less than a year

5.0

“full-featured tool for tracking employee activity”

Pros

Right away, it felt simple to work with while still offering everything needed in one place. The admin side is especially impressive because it gives a clear view of all tasks, their deadlines and how far along they are. Tasks can be assigned to specific people and users can also pass tasks along to others when needed. It really feels like a full-featured tool for any company that wants to keep track of employee activity while also making work reporting much simpler for everyone.

Cons

An area that could be better is how task duration is handled since it has to be entered manually. It would be more accurate if there were options like a start time and end time or another way to track duration with more precision.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

JC
Jessica Cassella

Retail, 1-10 employees

Less than 6 months

5.0

“Better than paid options”

Pros

Even it's free plan outperforms some paid tools I've used before. It offers excellent value for the cost and makes my day-to-day work much more manageable.

Cons

Honestly, I can't think of any downside. I don't know of a single con.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

KB
Kate Brady

Computer Software, 11-50 employees

Less than 6 months

5.0

“offers tons of project templates”

Pros

No matter what kind of team you're on, it gives you tons of project templates to work with so it feels very flexible. Whether you're in marketing like I am, in tech or in just about any other department, there are plenty of options to choose from.

Cons

Interface text could be better. A lot of it is gray which looks nice because it isn't too distracting but it can also be a bit difficult to read.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

10

CB
Christina Barber

Hospital & Health Care, 51-100 employees

Less than a year

4.0

“Cooperative support staff”

Pros

Personally, I find it simple although I can see how the number of features might be a bit overwhelming for some people at first. The customer support team has also been really helpful whenever I've needed to contact them and I really appreciate how much customization the software offers.

Cons

At times, it tends to freeze when I have several things open at once. It's a fairly small issue though and it does seem to be getting better over time.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

A
Anonymous

Non-Profit Organization Management, 1-10 employees

Less than 6 months

4.0

“Keeps the team aligned”

Pros

It works really well for team projects and managing software tasks. It syncs with the whole team quickly so everyone can clearly see what they need to work on.

Cons

As with most project management tools, there's a bit of a learning curve at first. That said, the onboarding tutorial they provide when you sign up is actually very helpful.

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

9

Functionality

10

A
Anonymous

Computer Software, 1-10 employees

More than a year

5.0

“Must-have for PM needs”

Pros

Having everything needed for project management in one place is a big plus. It works right in the web browser so there's no need to install any software. I can access it from basically any device I own, as long as it has a browser which makes it really convenient.

Cons

It feels a lot like a Swiss Army knife, very powerful if you really know your way around it but not very beginner-friendly. In my situation, I can't share the ClickUp dashboard with clients because the number of features tends to overwhelm them. It's also not practical on smaller monitors since there's always so much displayed on the screen.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

8

EM
Elieca McCalla

Marketing and Advertising, 1-10 employees

Less than a year

5.0

“team collaboration that works”

Pros

Keeping the whole team aligned in one place has been really helpful and the platform is very accessible to use.

Cons

There are some small glitches from time to time and after reaching out to support we're still waiting to hear back. The minor issues aren't a big deal for us but the support really should be better.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

8

Functionality

9

OC
Oscar Caicedo

Computer Networking, 1-10 employees

Free Trial

5.0

“Easy to keep track of goals”

Pros

Tracking my tasks and goals is really simple with it and it helps make my overall workload feel much more manageable.

Cons

If anything, I just wish changing the theme was a little more simple.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

C
Christian

Analyist, 1-10 employees

4.0

“Recommended”

Pros

It handles the administrative tasks well.

Cons

None

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

8

DM
Daniel Mizr

Internet, 1-10 employees

Less than a year

4.0

“Exceptional free version”

Pros

One of its biggest advantages over competing tools is that the free version is actually packed with features instead of being limited to the basics. A lot of other productivity platforms hold back most of their useful functions unless you pay but it gives you access to a lot right away. Along with the standard features you'd expect from this type of software, it also comes with a huge range of extras. There are multiple views, dashboards, proofing tools, real-time collaboration, task dependencies, integrations, time tracking, 24/7 support and likely plenty more that I still haven't explored.

Cons

It can feel like too much especially at the beginning. The sheer number of features is overwhelming during the initial setup and I can see why some users and teams mention a steep learning curve when trying to understand and use everything. It's not always obvious whether a certain tool is necessary or worth using. The level of customization is another mixed blessing. Being able to tailor everything is one of it's most appealing strengths but having so many options can also become a downside since you need to spend time choosing and adjusting settings to get the platform working at its best. On top of that, the interface could use improvement. Some blank areas and side panels feel confusing and the small text combined with faint colors makes the lack of contrast more noticeable.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

7

DM
Diego Melendez

Marketing and Advertising, 11-50 employees

Less than a year

5.0

“Flawless migration”

Pros

Moving everything over to it was a really painless process. The platform fits just about any project setup you can think of, whether it's client work, personal to-dos or larger projects. It also comes with a solid range of tools that help keep track of all the moving parts involved in a project.

Cons

The Android app still needs some improvement before it can truly be the best part of the platform.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

9

AO
Alfred Olekoiyala

Writing and Editing, 1-10 employees

Less than a year

5.0

“Lets me import work”

Pros

Having everything in one platform has been a huge plus. There are plenty of tools available and I can handle all my tasks without jumping between different apps. It also lets me automatically import work from other platforms and I can even build custom imports for Excel files or tools that it doesn't natively support. Goal setting, staying on top of progress, carpet installation tasks, reminders and scheduling can all be managed in one place. Another big advantage is how much I can tailor the system to match exactly what I need.

Cons

wide range of features can also make it a bit confusing at times especially when trying to decide which option or tool to use.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

9

AC
Andrew Charron

Insurance, 500+ employees

Less than a year

4.0

“crucial for task delegation and project clarity”

Pros

I like how simple it is to assign tasks across the team. It also makes it much clearer to track the current stage of each project and that visibility is especially important to me.

Cons

I'm not using every feature available but the ones I do rely on have worked flawlessly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

7