Total 2482 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

65%

4

Stars

28%

3

Stars

5%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

DC
Daniel Cohen

Information Technology and Services, 1-10 employees

Less than a year

4.0

“Capable tool”

Pros

There are a lot of options built into the software which gives it a really flexible and capable feel.

Cons

The support team wasn't very responsive and being told to rely on a third-party solution was frustrating. At times, the platform could also feel a bit complicated to work through.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

7

FF
Fabio Fabio

Marketing and Advertising, 11-50 employees

Less than 6 months

5.0

“Huge help for project managers”

Pros

It feels incredibly complete, with a wide range of features that help project managers handle just about any kind of project efficiently. Being able to organize work through separate spaces, folders and lists, along with the available automations and templates, makes it one of the strongest project management tools I've used.

Cons

The time tracking tool still has room to improve. At the moment, it almost feels necessary to rely on a third-party app for managing and generating time reports.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

9

Functionality

9

SO
Samuel Oyivo

Information Technology and Services, 101-500 employees

Less than a year

5.0

“Works perfectly for scheduling tasks”

Pros

This task management tool has been really helpful for organizing work especially when it comes to assigning projects and scheduling tasks properly.

Cons

pricing is annoying, it isn't fixed and it feels odd having to pay more almost every month which is definitely not cool.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

JA
Julie Arreguin-Larsen

Arts and Crafts, 1-10 employees

Less than 6 months

5.0

“Keeps my business running”

Pros

Getting jobs and tasks finished quickly is much easier with this app and the collaboration features help everything stay on track and get done on time. I've been able to organize and improve tasks across my household and we also use it to keep my arts and crafts business running efficiently.

Cons

The only thing it's really missing is having all my friends on the software too.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

ORN
Oliur Rahman Nahin

Computer Networking, 51-100 employees

Less than a year

5.0

“Way ahead of the curve”

Pros

It has basically taken the place of all the main project management and tracking tools I used before like Trello, Notion and others. The interface looks really nice and the tabs are simple to move through. I use a lot of its features every day especially for tracking daily tasks, writing notes in documents and running marketing campaigns. It handles my heavy workload really well and the biggest advantage is having everything in one place instead of jumping between different apps for every task.

Cons

Since it brings together so many major productivity tools and really improves workflow, it can feel a bit overwhelming at first. Getting everything set up the way you want takes time and that can be confusing for new users. You really have to spend some time exploring and figuring out which functions you need before getting fully started. Still, it's not a dealbreaker at all. ClickUp has become one of our favorite tools and now we use it for just about everything.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

8

VS
Versha Singh

Information Technology and Services, 51-100 employees

Less than a year

4.0

“Lets me create custom columns”

Pros

Managing work progress with it feels simple and the setup is flexible enough to match different project environments. We can create custom columns based on how our team works, move tasks from one status to another without hassle and assign tasks to anyone quickly.

Cons

integrating it with other technologies is not very simple.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

8

Functionality

9

SS
SHAN SHAH

Computer Software, 1-10 employees

Less than a year

5.0

“handles projects, people, tasks, notes and documents”

Pros

It keeps everything organized in one place which makes managing work much more convenient. It works really well for handling projects, people, tasks, notes and documents all within the same platform. You can create tasks, projects, docs and notes, share them with others, assign work to specific people and keep everything moving without needing multiple tools. It's a very powerful, feature-packed system that fits businesses of any size. The layout is simple to work with and the reminder feature for projects is especially helpful for staying on top of deadlines. Definitely highly recommended.

Cons

Updates come out often and the platform itself has a very clean look. At this point, I really don't have any complaints.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

8

IA
Imad Ahmad

Information Technology and Services, 1-10 employees

Less than 6 months

5.0

“My personal favorite”

Pros

From the interface and overall design to deployment, support and training, it ranks very highly for me. Being able to run so much of the organization from one platform is a huge plus. I also enjoy the wide selection of themes and the part I value most is how much freedom there is to adjust templates and create spaces tailored to my company's workflow as well as my clients' needs.

Cons

Kanban view only works for top-level projects. It would be much better if Kanban boards were also available deeper within a project's more detailed structure.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

JV
Jonathan Vorster

Computer Software, 500+ employees

Less than 6 months

3.0

“Breaks work into smaller tasks”

Pros

Breaking work into smaller tasks in it works really well and it's convenient to share them with the whole team or just one person. It's also useful to jump into a teammate's workspace and quickly see which task should be handled first.

Cons

At the same time, it feels pretty bulky which can be confusing when you're just managing a few small tasks on your own. It also doesn't handle fast-changing, lightweight workloads particularly well.

Rating Distribution

Ease of use

5

Value for money

5

Customer Support

6

Functionality

7

OS
Oliver Saylor

Computer Software, 1-10 employees

Less than a year

4.0

“Simple to monitor tasks”

Pros

Keeping up with ongoing and new tasks in my business is much more manageable with this tool. It was clearly designed to be convenient and user-friendly which makes it simple to work with day to day. About every couple of weeks, I receive ClickUp updates from my team on the current status and that helps keep everything moving forward.

Cons

The updates seem to come through with a bit of a delay but aside from that, it has been very good.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Design, 1-10 employees

Less than 6 months

5.0

“Lets you share access”

Pros

Using it feels very simple and it lets you share access and invite other people without any hassle. That makes it really useful for a family since everyone can see how busy the others are.

Cons

There wasn't anything I disliked about this software.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

OO
Obinna Okoli

Marketing and Advertising, 1-10 employees

Free Trial

4.0

“Generous free plan”

Pros

The free plan includes unlimited tasks and for a small business, that's usually more than enough to get the job done.

Cons

With so many workspaces and categories, it can feel overwhelming at first and it takes a while to fully understand how everything is organized.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

9

Functionality

9

A
Anonymous

Real Estate, 1-10 employees

Free Trial

4.0

“standard project management platform”

Pros

It feels like a fairly standard project management platform and that actually works in its favor. It's flexible enough to be used across a wide range of businesses which makes it a solid plus.

Cons

I didn't spend enough time using the tool to form a strong opinion so I'm still a bit unsure about some aspects of it.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

7

LM
Lesley Mulligan

Arts and Crafts, 1-10 employees

Less than 6 months

5.0

“Helps meet project deadlines”

Pros

Having everything in one place has been such a big help for me. It keeps my project deadlines on track, helps me stay on top of my mom schedule and works really well for collaborating with other small businesses since sharing information and project details is so simple. Being able to find everything I need in a single spot makes daily life feel a bit more manageable.

Cons

The only downside for me is the learning curve. It's an excellent app with a lot of useful features but it does take some time and effort to really learn how to use it well.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

8

IB
Iness Bokhan

Computer Software, 51-100 employees

Less than a year

5.0

“Works well in small business settings”

Pros

It has been really solid for managing projects in a small business setting. It covers a lot in one place, from time tracking and workflow organization to task-related communication. The pricing is affordable and it comes with a surprisingly wide range of features.

Cons

Getting everything set up at the beginning can be a little complicated. I'd also like to see it connect with more integrations.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

RT
Rossella Teti

Retail, 500+ employees

Less than a year

5.0

“Highly recommended”

Pros

This has been an excellent tool for handling projects, tasks and bug tracking. The "Goal" feature is especially useful because it lets me see all the activities that contribute toward completing a goal. I use it every day and it really supports remote work and collaboration across teams. It also makes it easier to monitor work and activities over time. I'd definitely recommend it.

Cons

Honestly, I don't have any complaints. It fits my team's needs really well and helps us manage projects from anywhere with much less effort.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

A
Anonymous

Publishing, 11-50 employees

Less than a year

3.0

“Missing core features”

Pros

@mentions add a more social feel to the workspace which can make collaboration feel more connected. The downside is that it gets cluttered fast and we ended up dealing with a lot of noise from mentions, side conversations and virtual water-cooler chat without much real progress getting made.

Cons

Despite what they promise, it still falls short in a few important areas like authentication, asset sharing and analytics or ROI tracking. They'll say those features are coming soon but waiting for them to catch up doesn't make much sense when other tools already offer what's needed. Sticking around in the meantime just feels like a waste of time and effort.

Rating Distribution

Ease of use

7

Value for money

5

Customer Support

6

Functionality

5

MW
Montanna Washburn

Management Consulting, 1-10 employees

More than a year

5.0

“Can handle anything”

Pros

There's barely anything this software can't handle. The level of customization it offers is unmatched.

Cons

At the same time, having so many customization options available can feel a little overwhelming.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

9

SS
Shankar Sha

Information Technology and Services, 11-50 employees

Less than 6 months

5.0

“Shows all work-related activity”

Pros

At first, I wasn't sure it could really take the place of all the productivity tools we were using but it ended up being a pleasant surprise. It already has the key integrations we need which makes our workflow much simpler. Having all our work-related activity visible in one dashboard has been especially useful for tracking and analyzing everything in one place.

Cons

There is a bit of a learning curve for new users, mainly because the platform comes with so many features and options to explore.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

9

A
Anonymous

Entertainment, 11-50 employees

More than a year

5.0

“Detailed task management powerhouse”

Pros

Among project and task management platforms, this has to be one of the most complete, maybe even overly complex, tools I've come across. It offers just about every view and format you can imagine, including some you wouldn't even think to ask for until you see them.

Cons

One design choice in this software is a real head-scratcher. It seems to treat reminders as a separate system instead of building them naturally into task due dates. If I have a task to prepare and submit a document by the 10th and it's only the 1st, I need reminders before the 10th so I actually have time to do the work. That's how most project management tools handle it, you get notified in advance so you can be ready by the deadline. When you're juggling a large number of active tasks, only being notified on the actual due date creates a serious issue. It's approach ends up making something simple feel unnecessarily complicated especially when you're managing lots of different tasks across multiple projects and lists.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

10