Total 966 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

64%

4

Stars

29%

3

Stars

5%

2

Stars

0%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

8

Functionality

8

C

Carolyne

Writing and Editing, 1-10 employees

More than a year

5.0
February 2024

Offers more than basic task tracking

Pros

The interface of ClickUp is quite appealing to me. It's predominantly white background with subtle splashes of color creates a visually pleasing and uncluttered design.

Cons

It is a bit complicated. I mostly use it for personal tasks, and even after attending multiple training sessions, I am not sure if I am getting the most out of it especially since I don't share it with a team.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Not Specified, 1-10 employees

Less than a year

4.0
February 2024

A decent software

Pros

I personally love ClickUp's interface. It is modern, colorful and pretty easy to navigate once you get the hang of it. Plus the built-in notes and various templates make it even more useful, which is a big plus for me.

Cons

What really bothers me is the clutter. I wish there was something like bases, similar to Airtable, to keep tasks and documents more organized. It would make things so much easier to access. Also the folder system feels a bit messy and the last time I tried using formulas, I had a hard time figuring them out.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

7

E

eva

Health, Wellness and Fitness, 1-10 employees

More than a year

4.0
February 2024

A complete software...

Pros

ClickUp has all the features I need, plus a great overview and solid calendar integration. I especially like the dashboard view and the calculation options as they make things a lot more organized and efficient.

Cons

This might not be the best option for beginners looking for something simple. Plus, the free version is missing some features that I really need.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

8

Functionality

8

S

Serene

Marketing and Advertising, 1-10 employees

Less than a year

5.0
February 2024

A valuable tool for managing projects

Pros

The collaboration features of ClickUp are outstanding and I also like the availability of advanced planning tools.

Cons

I have yet to find any cons.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S

SAMUEL

Marketing and Advertising, 1-10 employees

Less than a year

5.0
February 2024

Very much impressed with it!!!

Pros

ClickUp's task durations are pretty reliable, which gives me confidence in the platform.

Cons

I am impressed by the features and graphics of the website. And have no complaints to report.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

S

Sammie

Consumer Goods, 1-10 employees

Less than 6 months

4.0
January 2024

Delivers as expected

Pros

It is a fantastic platform for team communication, organizing our workflows and task tracking.

Cons

The layout doesn't appeal to me greatly, but it meets my team's current needs adequately, so it's not a significant issue. It's more of a matter of personal taste.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

8

Functionality

7

KL

Kam Ling

Staffing and Recruiting, 1-10 employees

Less than a year

5.0
January 2024

Organize work to match your goals

Pros

Even though it's not the most popular feature, I really like the goal-setting tool. It helps me keep my daily tasks aligned with my bigger goals.

Cons

I really like how easy it is to link tasks to goals right from the goal page. However it would be even better if I could open a goal and instantly see which tasks are tied to it for the day.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

C

Claire

Management Consulting, 1-10 employees

Less than a year

3.0
January 2024

Works well, but customer service disappoints

Pros

This tool significantly boosts productivity and helps us in scheduling tasks within our team, surpassing other collaboration tools in usefulness.

Cons

Setting up this tool is pretty complicated, and the learning curve feels steeper than other platforms. Maybe it's because they are trying to do too much at once. Also the constant upselling can get annoying, and their customer service isn't the best. I got a quick response after filling out the contact form, but when I raised concerns about the upselling, it took days to get a proper reply.

Rating Distribution

Ease of use

6

Value for money

4

Customer Support

3

Functionality

6

PY

Pauline Yehn

Accounting, 11-50 employees

Less than 6 months

3.0
January 2024

Good, but it could be better

Pros

The project management features are really impressive to me.

Cons

Well it has so many features that at times I feel a bit overwhelming.

Rating Distribution

Ease of use

4

Value for money

6

Customer Support

5

Functionality

6

M

Monica

Media Production, 1-10 employees

Less than 6 months

5.0
January 2024

A reliable task management solution

Pros

I really like its clean design, and the availability of wide range of features makes it very easy to use.

Cons

The support they offer is not the best, but honestly, the app is simple enough that I don't really need much help.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

8

V

Val

Computer Software, 11-50 employees

Less than a year

4.0
January 2024

Feature-rich and affordable

Pros

ClickUp offers so many features that really make it the best solution for what I need.

Cons

I think there is definitely room for improvement when it comes to how intuitive and user-friendly it is. Also I have noticed some bugs here and there.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

7

Functionality

8

T

Tina

Consumer Electronics, 101-500 employees

Less than a year

4.0
January 2024

Offers a lot of customization options

Pros

One thing I love about it is that the workspace creation gives me flexibility and customization options. It is something that makes it easy for me to set things up.

Cons

The availability of so many features at times gets overwhelming and takes up a lot of my time to figure out.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

9

Functionality

7

A

Amy

Food & Beverages, 500+ employees

Less than a year

5.0
January 2024

For the leader in task management, click on ClickUp!

Pros

ClickUp stands out for its user-friendly interface, significantly improving business operations with its intelligent features.

Cons

I've had no adverse experiences with ClickUp.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Not Specified, 11-50 employees

Less than 6 months

3.0
January 2024

ClickUp for Project Management

Pros

Using ClickUp for project management is straightforward, allowing easy module-wise ticket management on board and list views for task tracking.

Cons

It occasionally causes confusion about which sprint tasks to add.

Rating Distribution

Ease of use

5

Value for money

8

Customer Support

8

Functionality

8

A

Anonymous

Not Specified, 11-50 employees

Less than 6 months

5.0
January 2024

Click up review

Pros

It's currently the top task management software available.

Cons

No opinion provided.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C

Carlos

Design, 1-10 employees

5.0
January 2024

Awesome app

Pros

The interface is exceptionally well-designed, facilitating easy comprehension.

Cons

It might be a bit pricey for small groups, but the trial version functions adequately.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M

Mark

Construction, 500+ employees

Less than 6 months

4.0
January 2024

ClickUp Review

Pros

This free cloud service offers rich functionality and easy setup, featuring diverse templates for various needs.

Cons

It took several attempts to find the appropriate template for the planning and reporting solution I required.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

C

Carlos

Telecommunications, 1-10 employees

Less than a year

4.0
January 2024

ClickUp is great for tech savy folks

Pros

ClickUp's flexibility initially attracted me, allowing the creation of custom systems tailored to our business needs instead of rigid, pre-structured setups.

Cons

The initial setup was challenging. This system isn't for those seeking simplicity in setup.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

5

Functionality

10

A

Anonymous

Not Specified, 1-10 employees

Less than 6 months

3.0
January 2024

Not the best tool for ADHD

Pros

The clean user interface and wide range of collaboration options make it stand out.

Cons

Getting accustomed to the product was difficult. I wish there were more resources available to make setting up workflows and projects easier. The ease of use isn't quite there for me.

Rating Distribution

Ease of use

2

Value for money

10

Customer Support

5

Functionality

2

R

Ruan

E-Learning, 1-10 employees

Less than a year

5.0
January 2024

Upclick your business

Pros

It excels in managing clients, projects, courses, and worksheets with its clean layout.

Cons

The desktop version can become sluggish, but overall, the platform offers basic needs and more for businesses, albeit not being the easiest to start with.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8