Total 966 reviews
4.6
All reviews are from verified customers
Rating Distribution
5
Stars64%
4
Stars29%
3
Stars5%
2
Stars0%
1
Stars1%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
8
Functionality
8
Carolyne
Writing and Editing, 1-10 employees
More than a year
“Offers more than basic task tracking
Pros
The interface of ClickUp is quite appealing to me. It's predominantly white background with subtle splashes of color creates a visually pleasing and uncluttered design.
Cons
It is a bit complicated. I mostly use it for personal tasks, and even after attending multiple training sessions, I am not sure if I am getting the most out of it especially since I don't share it with a team.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not Specified, 1-10 employees
Less than a year
“A decent software
Pros
I personally love ClickUp's interface. It is modern, colorful and pretty easy to navigate once you get the hang of it. Plus the built-in notes and various templates make it even more useful, which is a big plus for me.
Cons
What really bothers me is the clutter. I wish there was something like bases, similar to Airtable, to keep tasks and documents more organized. It would make things so much easier to access. Also the folder system feels a bit messy and the last time I tried using formulas, I had a hard time figuring them out.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
7
eva
Health, Wellness and Fitness, 1-10 employees
More than a year
“A complete software...
Pros
ClickUp has all the features I need, plus a great overview and solid calendar integration. I especially like the dashboard view and the calculation options as they make things a lot more organized and efficient.
Cons
This might not be the best option for beginners looking for something simple. Plus, the free version is missing some features that I really need.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
8
Functionality
8
Serene
Marketing and Advertising, 1-10 employees
Less than a year
“A valuable tool for managing projects
Pros
The collaboration features of ClickUp are outstanding and I also like the availability of advanced planning tools.
Cons
I have yet to find any cons.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
SAMUEL
Marketing and Advertising, 1-10 employees
Less than a year
“Very much impressed with it!!!
Pros
ClickUp's task durations are pretty reliable, which gives me confidence in the platform.
Cons
I am impressed by the features and graphics of the website. And have no complaints to report.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Sammie
Consumer Goods, 1-10 employees
Less than 6 months
“Delivers as expected
Pros
It is a fantastic platform for team communication, organizing our workflows and task tracking.
Cons
The layout doesn't appeal to me greatly, but it meets my team's current needs adequately, so it's not a significant issue. It's more of a matter of personal taste.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
8
Functionality
7
Kam Ling
Staffing and Recruiting, 1-10 employees
Less than a year
“Organize work to match your goals
Pros
Even though it's not the most popular feature, I really like the goal-setting tool. It helps me keep my daily tasks aligned with my bigger goals.
Cons
I really like how easy it is to link tasks to goals right from the goal page. However it would be even better if I could open a goal and instantly see which tasks are tied to it for the day.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Claire
Management Consulting, 1-10 employees
Less than a year
“Works well, but customer service disappoints
Pros
This tool significantly boosts productivity and helps us in scheduling tasks within our team, surpassing other collaboration tools in usefulness.
Cons
Setting up this tool is pretty complicated, and the learning curve feels steeper than other platforms. Maybe it's because they are trying to do too much at once. Also the constant upselling can get annoying, and their customer service isn't the best. I got a quick response after filling out the contact form, but when I raised concerns about the upselling, it took days to get a proper reply.
Rating Distribution
Ease of use
6
Value for money
4
Customer Support
3
Functionality
6
Pauline Yehn
Accounting, 11-50 employees
Less than 6 months
“Good, but it could be better
Pros
The project management features are really impressive to me.
Cons
Well it has so many features that at times I feel a bit overwhelming.
Rating Distribution
Ease of use
4
Value for money
6
Customer Support
5
Functionality
6
Monica
Media Production, 1-10 employees
Less than 6 months
“A reliable task management solution
Pros
I really like its clean design, and the availability of wide range of features makes it very easy to use.
Cons
The support they offer is not the best, but honestly, the app is simple enough that I don't really need much help.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
8
Val
Computer Software, 11-50 employees
Less than a year
“Feature-rich and affordable
Pros
ClickUp offers so many features that really make it the best solution for what I need.
Cons
I think there is definitely room for improvement when it comes to how intuitive and user-friendly it is. Also I have noticed some bugs here and there.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
7
Functionality
8
Tina
Consumer Electronics, 101-500 employees
Less than a year
“Offers a lot of customization options
Pros
One thing I love about it is that the workspace creation gives me flexibility and customization options. It is something that makes it easy for me to set things up.
Cons
The availability of so many features at times gets overwhelming and takes up a lot of my time to figure out.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
9
Functionality
7
Amy
Food & Beverages, 500+ employees
Less than a year
“For the leader in task management, click on ClickUp!
Pros
ClickUp stands out for its user-friendly interface, significantly improving business operations with its intelligent features.
Cons
I've had no adverse experiences with ClickUp.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not Specified, 11-50 employees
Less than 6 months
“ClickUp for Project Management
Pros
Using ClickUp for project management is straightforward, allowing easy module-wise ticket management on board and list views for task tracking.
Cons
It occasionally causes confusion about which sprint tasks to add.
Rating Distribution
Ease of use
5
Value for money
8
Customer Support
8
Functionality
8
Anonymous
Not Specified, 11-50 employees
Less than 6 months
“Click up review
Pros
It's currently the top task management software available.
Cons
No opinion provided.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Carlos
Design, 1-10 employees
“Awesome app
Pros
The interface is exceptionally well-designed, facilitating easy comprehension.
Cons
It might be a bit pricey for small groups, but the trial version functions adequately.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mark
Construction, 500+ employees
Less than 6 months
“ClickUp Review
Pros
This free cloud service offers rich functionality and easy setup, featuring diverse templates for various needs.
Cons
It took several attempts to find the appropriate template for the planning and reporting solution I required.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Carlos
Telecommunications, 1-10 employees
Less than a year
“ClickUp is great for tech savy folks
Pros
ClickUp's flexibility initially attracted me, allowing the creation of custom systems tailored to our business needs instead of rigid, pre-structured setups.
Cons
The initial setup was challenging. This system isn't for those seeking simplicity in setup.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
5
Functionality
10
Anonymous
Not Specified, 1-10 employees
Less than 6 months
“Not the best tool for ADHD
Pros
The clean user interface and wide range of collaboration options make it stand out.
Cons
Getting accustomed to the product was difficult. I wish there were more resources available to make setting up workflows and projects easier. The ease of use isn't quite there for me.
Rating Distribution
Ease of use
2
Value for money
10
Customer Support
5
Functionality
2
Ruan
E-Learning, 1-10 employees
Less than a year
“Upclick your business
Pros
It excels in managing clients, projects, courses, and worksheets with its clean layout.
Cons
The desktop version can become sluggish, but overall, the platform offers basic needs and more for businesses, albeit not being the easiest to start with.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
8