Total 966 reviews
4.6
All reviews are from verified customers
Rating Distribution
5
Stars64%
4
Stars29%
3
Stars5%
2
Stars0%
1
Stars1%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
8
Functionality
8
Marc
Architecture & Planning, 1-10 employees
Less than a year
“Easy, intuitive and visual with plenty of scope for customisation.
Pros
ClickUp's simplicity makes learning swift and efficient, while its versatility handles complex projects adeptly, offering multiple data analysis options.
Cons
The user interface can sometimes be a bit clunky for more complex tasks, lacking the desired level of intuitiveness. Nonetheless, I was able to find what I needed overall.
Rating Distribution
Ease of use
7
Value for money
10
Customer Support
8
Functionality
10
Constance
Health, Wellness and Fitness, 1-10 employees
More than a year
“ClickUp keeps us going!
Pros
For my virtual team, ClickUp's email, scheduling, and status update features are indispensable for streamlined communication and task tracking, eliminating tedious processes.
Cons
The recent update has made the screen harder to see on the calendar version. Since we primarily use the calendar, it's frustrating not being able to see the whole month.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Shreya
Information Technology and Services, 11-50 employees
Less than a year
“Happy to use Clickup
Pros
A standout feature is the functionality within the description and comment boxes, especially the list feature post '/'. It's user-friendly not only for work but also personal tasks. Although limited in free accounts, the ability to create numerous workspaces with five spaces each is advantageous.
Cons
There's nothing about ClickUp that I dislike.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Cassandra
Consumer Services, 51-100 employees
More than a year
“The project management tool to end all other project management tools
Pros
ClickUp caters to tasks of all sizes and project complexities, offering customizable tools for organization, prioritization, and progress tracking. It enhances team productivity and adaptability, whether on desktop or mobile platforms.
Cons
While the mobile app includes all the features, it feels somewhat awkward compared to the desktop version having to navigate between different areas. It took some getting used to, but it's not inherently poor.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Alfonso
Automotive, 11-50 employees
Less than 6 months
“ClickUp has been a game changer for keeping my tasks and projects organized effortlessly.
Pros
The customizable features and seamless collaboration with team members are what I love about ClickUp. It allows us to tailor the tool to our specific needs while making teamwork effortless.
Cons
Initially the interface can be overwhelming and requires a learning curve.
Rating Distribution
Ease of use
6
Value for money
9
Customer Support
9
Functionality
6
Boryana
Insurance, 500+ employees
More than a year
“Decent tool. Works for my multidisciplinary team.
Pros
ClickUp has been instrumental in our work management and planning processes offering several benefits. Firstly it helps us manage our workload effectively and set realistic expectations. By providing insights into our project pace and identifying any blockers we can understand the time it takes to address them. Moreover ClickUp allows us to visualize dependencies ensuring that no task or team member hinders the progress of others. This optimization of sprints enhances our overall productivity. Lastly during sprint check-ins we rely on ClickUp's burn-down charts to track our progress and identify areas where assistance may be needed. Thanks to ClickUp we have improved our work planning forecasting and collaboration resulting in enhanced productivity.
Cons
The syncing process in ClickUp can be time-consuming. For example when we plan our month and enter all the information it sometimes happens that multiple people make changes simultaneously. We have to refresh the view and wait for the changes to appear which can be a bit frustrating. Occasionally certain views such as the Workload view may not load properly causing the users' workload for the week to disappear. Although refreshing the view helps it can still be annoying. We haven't found a way to track time for personal projects without including them in the reporting which is a limitation. It would be beneficial to have separate time tracking for personal and work-related tasks. Furthermore it would be more convenient for us if the weekly view could start on the first day of our sprint instead of Monday.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8
Anonymous
Not Specified, 11-50 employees
More than a year
“ClickUp in Medical office
Pros
Sharing the practice manager position with a colleague posed challenges in keeping everyone informed throughout the workday. However since implementing ClickUp we have overcome this difficulty. ClickUp serves as our go-to solution providing a 'To-do' list for daily meetings and facilitating seamless communication among staff members. This tool has greatly improved our overall office communication and made our daily lives significantly easier.
Cons
We have found nothing to dislike about ClickUp. It has been easy to use.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Navdeep
Financial Services, 51-100 employees
“fab bit of software
Pros
Teams can now consolidate their ideas and brainstorming sessions on a single platform thanks to ClickUp.
Cons
It would be beneficial to have additional functions such as notifying users about project updates.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Furkan
Information Technology and Services, 51-100 employees
More than a year
“Perfect for task management
Pros
The intuitive design and task structure of ClickUp are highly appealing to me.
Cons
The time logging mechanism could be improved.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Sadhan Kumar
Marketing and Advertising, 1-10 employees
Less than 6 months
“Review of ClickUp
Pros
ClickUp is an excellent app for time and task management. It boasts a well-designed interface that is user-friendly and easy to navigate.
Cons
ClickUp helps me organize my workday effectively.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Fabrizio
Architecture & Planning, 51-100 employees
More than a year
“Cost Effective Management Platform with Classy Interface.
Pros
The ability to track activities and manage tasks using ClickUp enhances time management. It also facilitates effective collaboration and file sharing among teams.
Cons
ClickUp is a helpful workflow management product with no performance or production-related dislikes.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Josua
Automotive, 11-50 employees
More than a year
“ClickUp has been a game-changer for managing my team's projects and tasks.
Pros
ClickUp's customizable features and user-friendly interface make it an outstanding choice for project management.
Cons
However occasional lags and slow loading times can be frustrating when working on multiple tasks simultaneously.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
7
Functionality
10
Antonio
Consumer Goods, 11-50 employees
More than a year
“ClickUp has been a game-changer for managing all my tasks and projects efficiently. Love it!
Pros
ClickUp's customizable features and intuitive interface make it a fantastic tool for staying organized.
Cons
The mobile app could benefit from performance improvements as it tends to be slow at times.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
6
Functionality
8
Bishal
Computer Software, 11-50 employees
Less than 6 months
“Very good for managing weekly tasks
Pros
ClickUp has been invaluable in breaking down complex tasks into manageable weekly segments. Its highly customizable task flow greatly benefits my projects.
Cons
ClickUp offers a wide range of features which may require some time to fully explore and learn.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8
Victoria
Automotive, 11-50 employees
More than a year
“ClickUp has been a game-changer for keeping my projects organized and on track.
Pros
The customization options and integrations offered by ClickUp have significantly streamlined my workflow making it more efficient.
Cons
The learning curve was steep initially and certain features can be overwhelming for beginners.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
6
Functionality
6
Ray
Marketing and Advertising, 1-10 employees
Less than 6 months
“Efficient and Versatile
Pros
We are delighted with ClickUp's customizable task management system which has greatly improved our team's productivity. Its user-friendly interface allows us to effortlessly navigate and manage projects. Switching from Trello ClickUp's folder system has made it easier to view and track different projects.
Cons
Structuring folders and projects may require some learning but this is likely true for other systems as well.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
lionel
Civil Engineering, 1-10 employees
More than a year
“management software
Pros
Thanks to ClickUp I am more productive at work as it helps me manage all my daily tasks efficiently.
Cons
As a beginner I found it challenging to master this software.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
7
Functionality
8
Melanie
Biotechnology, 11-50 employees
More than a year
“Not so easy to learn and use
Pros
ClickUp serves as a centralized platform for task assignment progress review and notifications.
Cons
Navigating multiple tabs and using ClickUp for the first time can be difficult.
Rating Distribution
Ease of use
4
Value for money
5
Customer Support
9
Functionality
6
Kristina
Accounting, 1-10 employees
More than a year
“A Robust Organization Tool for Small Businesses
Pros
ClickUp has given us the tools to gauge project progress at a glance. It enables collaborative work without the need for constant updates saving valuable time. The ability to embed links and videos into task descriptions simplifies training for new employees on monthly processes.
Cons
The process of scheduling recurring tasks in ClickUp can be overly complicated creating a significant margin for error. Ensuring that monthly recurring task lists display correctly requires a lot of manual work. Additionally setting up dashboards to track project progress and recreating them monthly for an overview of each team member's status involves a considerable amount of effort. Simplifying these processes would greatly enhance the experience and reduce the potential for errors in tracking progress.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
9
Functionality
10
Alicia
Automotive, 11-50 employees
“ClickUp keeps my team organized and on track with all our tasks and projects!
Pros
I absolutely love ClickUp for its customizability and user-friendly interface. It fosters collaboration and productivity for everyone.
Cons
I wish the mobile app had smoother performance and better offline functionality as it can be frustrating when using it on the go.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
7
Functionality
6