Total 966 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

64%

4

Stars

29%

3

Stars

5%

2

Stars

0%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

8

Functionality

8

M

Marc

Architecture & Planning, 1-10 employees

Less than a year

4.0
January 2024

Easy, intuitive and visual with plenty of scope for customisation.

Pros

ClickUp's simplicity makes learning swift and efficient, while its versatility handles complex projects adeptly, offering multiple data analysis options.

Cons

The user interface can sometimes be a bit clunky for more complex tasks, lacking the desired level of intuitiveness. Nonetheless, I was able to find what I needed overall.

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

8

Functionality

10

C

Constance

Health, Wellness and Fitness, 1-10 employees

More than a year

5.0
January 2024

ClickUp keeps us going!

Pros

For my virtual team, ClickUp's email, scheduling, and status update features are indispensable for streamlined communication and task tracking, eliminating tedious processes.

Cons

The recent update has made the screen harder to see on the calendar version. Since we primarily use the calendar, it's frustrating not being able to see the whole month.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

S

Shreya

Information Technology and Services, 11-50 employees

Less than a year

5.0
January 2024

Happy to use Clickup

Pros

A standout feature is the functionality within the description and comment boxes, especially the list feature post '/'. It's user-friendly not only for work but also personal tasks. Although limited in free accounts, the ability to create numerous workspaces with five spaces each is advantageous.

Cons

There's nothing about ClickUp that I dislike.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C

Cassandra

Consumer Services, 51-100 employees

More than a year

5.0
January 2024

The project management tool to end all other project management tools

Pros

ClickUp caters to tasks of all sizes and project complexities, offering customizable tools for organization, prioritization, and progress tracking. It enhances team productivity and adaptability, whether on desktop or mobile platforms.

Cons

While the mobile app includes all the features, it feels somewhat awkward compared to the desktop version having to navigate between different areas. It took some getting used to, but it's not inherently poor.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Alfonso

Automotive, 11-50 employees

Less than 6 months

5.0
December 2023

ClickUp has been a game changer for keeping my tasks and projects organized effortlessly.

Pros

The customizable features and seamless collaboration with team members are what I love about ClickUp. It allows us to tailor the tool to our specific needs while making teamwork effortless.

Cons

Initially the interface can be overwhelming and requires a learning curve.

Rating Distribution

Ease of use

6

Value for money

9

Customer Support

9

Functionality

6

B

Boryana

Insurance, 500+ employees

More than a year

4.0
December 2023

Decent tool. Works for my multidisciplinary team.

Pros

ClickUp has been instrumental in our work management and planning processes offering several benefits. Firstly it helps us manage our workload effectively and set realistic expectations. By providing insights into our project pace and identifying any blockers we can understand the time it takes to address them. Moreover ClickUp allows us to visualize dependencies ensuring that no task or team member hinders the progress of others. This optimization of sprints enhances our overall productivity. Lastly during sprint check-ins we rely on ClickUp's burn-down charts to track our progress and identify areas where assistance may be needed. Thanks to ClickUp we have improved our work planning forecasting and collaboration resulting in enhanced productivity.

Cons

The syncing process in ClickUp can be time-consuming. For example when we plan our month and enter all the information it sometimes happens that multiple people make changes simultaneously. We have to refresh the view and wait for the changes to appear which can be a bit frustrating. Occasionally certain views such as the Workload view may not load properly causing the users' workload for the week to disappear. Although refreshing the view helps it can still be annoying. We haven't found a way to track time for personal projects without including them in the reporting which is a limitation. It would be beneficial to have separate time tracking for personal and work-related tasks. Furthermore it would be more convenient for us if the weekly view could start on the first day of our sprint instead of Monday.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

A

Anonymous

Not Specified, 11-50 employees

More than a year

4.0
December 2023

ClickUp in Medical office

Pros

Sharing the practice manager position with a colleague posed challenges in keeping everyone informed throughout the workday. However since implementing ClickUp we have overcome this difficulty. ClickUp serves as our go-to solution providing a 'To-do' list for daily meetings and facilitating seamless communication among staff members. This tool has greatly improved our overall office communication and made our daily lives significantly easier.

Cons

We have found nothing to dislike about ClickUp. It has been easy to use.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

N

Navdeep

Financial Services, 51-100 employees

5.0
December 2023

fab bit of software

Pros

Teams can now consolidate their ideas and brainstorming sessions on a single platform thanks to ClickUp.

Cons

It would be beneficial to have additional functions such as notifying users about project updates.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

F

Furkan

Information Technology and Services, 51-100 employees

More than a year

5.0
December 2023

Perfect for task management

Pros

The intuitive design and task structure of ClickUp are highly appealing to me.

Cons

The time logging mechanism could be improved.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

SK

Sadhan Kumar

Marketing and Advertising, 1-10 employees

Less than 6 months

5.0
December 2023

Review of ClickUp

Pros

ClickUp is an excellent app for time and task management. It boasts a well-designed interface that is user-friendly and easy to navigate.

Cons

ClickUp helps me organize my workday effectively.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

F

Fabrizio

Architecture & Planning, 51-100 employees

More than a year

5.0
December 2023

Cost Effective Management Platform with Classy Interface.

Pros

The ability to track activities and manage tasks using ClickUp enhances time management. It also facilitates effective collaboration and file sharing among teams.

Cons

ClickUp is a helpful workflow management product with no performance or production-related dislikes.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

J

Josua

Automotive, 11-50 employees

More than a year

4.0
December 2023

ClickUp has been a game-changer for managing my team's projects and tasks.

Pros

ClickUp's customizable features and user-friendly interface make it an outstanding choice for project management.

Cons

However occasional lags and slow loading times can be frustrating when working on multiple tasks simultaneously.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

7

Functionality

10

A

Antonio

Consumer Goods, 11-50 employees

More than a year

3.0
December 2023

ClickUp has been a game-changer for managing all my tasks and projects efficiently. Love it!

Pros

ClickUp's customizable features and intuitive interface make it a fantastic tool for staying organized.

Cons

The mobile app could benefit from performance improvements as it tends to be slow at times.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

6

Functionality

8

B

Bishal

Computer Software, 11-50 employees

Less than 6 months

4.0
December 2023

Very good for managing weekly tasks

Pros

ClickUp has been invaluable in breaking down complex tasks into manageable weekly segments. Its highly customizable task flow greatly benefits my projects.

Cons

ClickUp offers a wide range of features which may require some time to fully explore and learn.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

V

Victoria

Automotive, 11-50 employees

More than a year

4.0
December 2023

ClickUp has been a game-changer for keeping my projects organized and on track.

Pros

The customization options and integrations offered by ClickUp have significantly streamlined my workflow making it more efficient.

Cons

The learning curve was steep initially and certain features can be overwhelming for beginners.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

6

Functionality

6

R

Ray

Marketing and Advertising, 1-10 employees

Less than 6 months

5.0
December 2023

Efficient and Versatile

Pros

We are delighted with ClickUp's customizable task management system which has greatly improved our team's productivity. Its user-friendly interface allows us to effortlessly navigate and manage projects. Switching from Trello ClickUp's folder system has made it easier to view and track different projects.

Cons

Structuring folders and projects may require some learning but this is likely true for other systems as well.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

L

lionel

Civil Engineering, 1-10 employees

More than a year

5.0
December 2023

management software

Pros

Thanks to ClickUp I am more productive at work as it helps me manage all my daily tasks efficiently.

Cons

As a beginner I found it challenging to master this software.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

7

Functionality

8

M

Melanie

Biotechnology, 11-50 employees

More than a year

3.0
December 2023

Not so easy to learn and use

Pros

ClickUp serves as a centralized platform for task assignment progress review and notifications.

Cons

Navigating multiple tabs and using ClickUp for the first time can be difficult.

Rating Distribution

Ease of use

4

Value for money

5

Customer Support

9

Functionality

6

K

Kristina

Accounting, 1-10 employees

More than a year

3.0
December 2023

A Robust Organization Tool for Small Businesses

Pros

ClickUp has given us the tools to gauge project progress at a glance. It enables collaborative work without the need for constant updates saving valuable time. The ability to embed links and videos into task descriptions simplifies training for new employees on monthly processes.

Cons

The process of scheduling recurring tasks in ClickUp can be overly complicated creating a significant margin for error. Ensuring that monthly recurring task lists display correctly requires a lot of manual work. Additionally setting up dashboards to track project progress and recreating them monthly for an overview of each team member's status involves a considerable amount of effort. Simplifying these processes would greatly enhance the experience and reduce the potential for errors in tracking progress.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

9

Functionality

10

A

Alicia

Automotive, 11-50 employees

5.0
December 2023

ClickUp keeps my team organized and on track with all our tasks and projects!

Pros

I absolutely love ClickUp for its customizability and user-friendly interface. It fosters collaboration and productivity for everyone.

Cons

I wish the mobile app had smoother performance and better offline functionality as it can be frustrating when using it on the go.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

7

Functionality

6