Total 966 reviews
4.6
All reviews are from verified customers
Rating Distribution
5
Stars64%
4
Stars29%
3
Stars5%
2
Stars0%
1
Stars1%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
8
Functionality
8
Greg
Marketing and Advertising, 11-50 employees
More than a year
“Click Up has been stuck for awhile
Pros
ClickUp's main drawback is its perceived complexity for its primary use.
Cons
The primary drawback of ClickUp in my estimation is its complexity for its intended use.
Rating Distribution
Ease of use
4
Value for money
5
Customer Support
6
Functionality
4
Celynna
Construction, 1-10 employees
Less than a year
“good for personal and professional use
Pros
Improved navigation and more tutorials would enhance user experience.
Cons
Enhanced navigation and a broader array of tutorials would be beneficial.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
6
Functionality
4
Anonymous
Not Specified, 101-500 employees
Less than a year
“ClickUp Review
Pros
The aspects I liked the least about ClickUp include occasional overwhelm for beginners errors in creating new lists and a potential for UI improvement.
Cons
The less favored aspects of ClickUp encompass its potentially overwhelming nature for beginners and occasional errors when creating a new list without available online solutions. The user interface could undergo enhancement.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
saravanan
Consumer Services, 1-10 employees
“Faster "ClickUP"
Pros
There's nothing to dislike about Clickup.
Cons
Not applicable. I cannot discern anything to dislike about ClickUp.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
9
Functionality
8
Jomag
Computer Software, 500+ employees
“A productivity and time management booster.
Pros
Challenges include occasional issues with filters room for improvement in the mobile experience tasks automation and enhancements in the Kanban view.
Cons
Filters sometimes prove ineffective and the mobile experience tasks automation and Kanban view could undergo improvement.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
9
Functionality
8
Vikas
Marketing and Advertising, 11-50 employees
More than a year
“The best task management software for remote teams
Pros
Copying lists can be time-consuming at times.
Cons
Occasionally duplicating lists demands a significant amount of time.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Ouattara
Telecommunications, 101-500 employees
“An excellent task manager
Pros
The mobile app's user experience has room for improvement due to some bugs but these are expected to be fixed soon.
Cons
The user experience with the mobile app presents room for improvement due to lingering bugs although I believe they will be promptly rectified.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8
Elizabeth
Marketing and Advertising, 1-10 employees
Less than a year
“Click Up - Very complete for small and big project management
Pros
There were instances where tasks created disappeared or needed to be recreated potentially due to bugs.
Cons
Uncertain if they were bugs there were instances where created tasks would vanish or reappear later resulting in confusion and potential duplication.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Max
Sports, 1-10 employees
More than a year
“great to keep track of team
Pros
While always open to more features the current setup is great.
Cons
While additional features can perpetually be integrated the existing setup is commendable.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
7
Functionality
6
Mohammad
Health, Wellness and Fitness, 101-500 employees
Less than a year
“Genuine Clickup Review
Pros
The UI might be a bit challenging for first-time users.
Cons
For a novice user understanding the UI can pose some challenges.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
7
Functionality
6
Anonymous
Not Specified, 1-10 employees
Less than a year
“The best project tool so far
Pros
Initially overwhelming due to the multitude of options available.
Cons
The issue lies not with the app itself but the profusion of options can be overwhelming initially.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
9
Functionality
10
Anonymous
Not Specified, 500+ employees
Less than a year
“One of the best all-in-one productivity platform
Pros
The software may work a bit slowly at times but regular updates address issues promptly.
Cons
It does intermittently operate at a slower pace but continuous efforts and real-time updates during platform downtime are consistently provided.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Jeanette
Consumer Services, 1-10 employees
More than a year
“One Stop Project Management Tool
Pros
Experienced a need to restart when transferring to another timer version for syncing.
Cons
During the transition to another timer version restarting the window was necessary to synchronize.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
7
Functionality
6
Eric
Graphic Design, 1-10 employees
Less than a year
“ClickUp Review
Pros
Facilitating the management of reminders general and follow-up notes task adjustments and ensuring team check-ins for task completion remains a straightforward process.
Cons
The platform's introduction posed challenges with its excessively slow loading persistent downtime inconvenient glitches and features appearing incomplete.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
7
Functionality
10
dinesh
Financial Services, 101-500 employees
More than a year
“a all in one project management & task mgt tool
Pros
It functions as a comprehensive tool covering both project management and task management needs.
Cons
The user experience is comprehensive but there's room for improvement to simplify it.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
9
Functionality
10
muhanguzi
Information Technology and Services, 1-10 employees
Less than 6 months
“stay on top
Pros
Impressively keeping up with project timelines the software boasts user-friendly interfaces that present work neatly. Swiftly assigning tasks and receiving timely team notifications are key advantages.
Cons
Absence of seamless Gmail integration and the lack of monetary value display for proposals are notable drawbacks.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
9
Functionality
8
Anonymous
Not Specified, 11-50 employees
Less than a year
“ClickUp Review
Pros
Compared to conventional tools the user-friendly interface of ClickUp simplifies project and task setup efficiently.
Cons
While generally satisfied intricate problems occasionally lack online solutions demanding time or customer support.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8
Veronica
Information Technology and Services, 11-50 employees
“Fully customisable platform
Pros
ClickUp offers a flexible solution with customizable widgets for dashboard personalization. The variety of views and a user-friendly app enhance project visualization and management capabilities.
Cons
For beginners starting with ClickUp Academy is recommended due to numerous potentially confusing features.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
7
Functionality
6
Arpita
Information Technology and Services, 51-100 employees
More than a year
“Has everything but Messy!
Pros
While encompassing all necessary project management features ClickUp's usage can be perceived as messy and clumsy.
Cons
Convenience is lacking requiring enhanced intuition for UI/UX.
Rating Distribution
Ease of use
6
Value for money
5
Customer Support
6
Functionality
6
Arturo
Events Services, 101-500 employees
Less than a year
“Manage the comunication of yours projects with ClickUp
Pros
The software is user-friendly with a short learning curve making project management accessible.
Cons
Additional features come at a cost particularly for extended conversations.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
7
Functionality
10