Total 1755 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

65%

4

Stars

28%

3

Stars

5%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

L

Lucas

Education Management, 500+ employees

More than a year

5.0
December 2023

ClickUp is great for simple projects

Pros

The clear interface offers options for task management.

Cons

It may not be suitable for complex projects requiring advanced task compositions and dependencies.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

7

Functionality

9

R

Ruby

Financial Services, 11-50 employees

More than a year

5.0
December 2023

ClickUp - A Smooth Solution for Project Management and Delivery

Pros

The workflow management features, along with project and task management capabilities, stand out. The CRM solutions offered are also appreciated.

Cons

No issues have been experienced with ClickUp so far.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

9

Functionality

10

S

Samantha

Computer Software, 1-10 employees

Less than 6 months

5.0
December 2023

First time using ClickUp and I like it!

Pros

Introduced to ClickUp during a collaboration, it proved great and simple to use, even for someone unfamiliar with it.

Cons

The new AI function may be slow, generating task titles with less significance.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

WC

Wei Chun

Information Technology and Services, 51-100 employees

More than a year

5.0
December 2023

A startup alternative to Jira

Pros

Great for managing projects, especially for software teams. Breaking down large tasks into smaller ones as tickets is beneficial, and it's startup-friendly.

Cons

Frequent reminders from ClickUp for minor changes in tickets may clutter the email inbox.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

C

Christie

Cosmetics, 1-10 employees

Less than a year

5.0
December 2023

ClickUp is great to use

Pros

Its ease of use, especially in helping with ideas and project management, is a major pro.

Cons

Occasional issues with loading projects or app crashes have been reported.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

H

Heejin

Non-Profit Organization Management, 1-10 employees

Less than a year

5.0
December 2023

just another software to download

Pros

ClickUp automates reminders for task management, reducing the time spent on messaging and emailing for follow-ups.

Cons

ClickUp's effectiveness is contingent on the commitment of the entire team; otherwise, users may revert to old habits.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

T

Tim

Program Development, 11-50 employees

More than a year

5.0
December 2023

Everything you need to manage your projects

Pros

Task management is simplified with ClickUp, offering a user-friendly and contemporary approach. The ability to customize workflows, including unique tools like screen sharing, enhances collaboration.

Cons

ClickUp provides a user-friendly and modern approach to task management. It enables customizable workflows with features like custom fields and stages, allowing teams to tailor their processes according to their unique needs. The collaboration features, such as task assignment, comments, and a convenient screen share option, contribute to effective teamwork. The platform's adaptability to various teams and the ability to personalize workspaces, tasks, and dashboards enhance the overall experience. ClickUp proves to be a versatile tool with innovative connectivity, making it valuable for workflow management.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

L

Lizzie

Telecommunications, 11-50 employees

More than a year

5.0
December 2023

The best Project Management software

Pros

The layout, dashboards, and integrations are appreciated.

Cons

Limitations in the unlimited plan, such as comments in images and email integration, pose challenges.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

J

Jonathan

Hospital & Health Care, 1-10 employees

Less than a year

5.0
December 2023

Really organizes my team all in one place

Pros

A centralized platform for schedules, account information, PTO tracking, and sharing vital information for everyone.

Cons

Some aspects are hard to see on the mobile app.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

J

Jessica

Logistics and Supply Chain, 51-100 employees

Less than a year

5.0
December 2023

Click up

Pros

Initially used as a task management tool, but switched due to finding a better alternative supplier.

Cons

Initially used as a task management tool, ClickUp was switched for a better alternative.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

7

Functionality

9

G

Gianluigi

Marketing and Advertising, 1-10 employees

More than a year

5.0
December 2023

Effectiveness really depends on how users set it up

Pros

An easy-to-use tool for creating task overviews, assigning tasks, and tracking tasks for clients. Effectiveness depends on the setup tailored to company structure.

Cons

Clarity in setup varies, with suggested exploration of ClickUp's workings before blueprinting and rolling out.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

9

Functionality

10

A

Akim

Internet, 1-10 employees

Less than a year

5.0
December 2023

Simple experience for product managment

Pros

ClickUp, used for almost a year, simplified task and project management across the organization. The simplicity and numerous features replaced multiple tools, bringing the entire team onto one platform.

Cons

Positive experiences with ClickUp, with a wish for Notion integration support.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

10

K

Kyle

Medical Devices, 51-100 employees

More than a year

5.0
December 2023

Great Software if You Take The Time to Learn It Properly

Pros

The platform offers extensive capabilities for tracking and coordinating projects and inventory, simplifying these processes.

Cons

Setup may be daunting for individuals lacking technical know-how.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

M

McKay

Financial Services, 500+ employees

Less than 6 months

5.0
December 2023

Took a while to get the hang of..

Pros

Everything is conveniently consolidated in one place, making it easy to find submitted projects for the quarter.

Cons

It's not very user-friendly for most of the team. While I utilize ClickUp, many of my teammates struggle with it, so updates are usually shared via Slack instead. I would like to see more visibility into timelines and schedules; currently, I have to rely on a project manager to ensure we're on track for handoff dates. This may be a settings issue, but a lot of people miss comments/updates in ClickUp especially if they aren't tagged. This has resulted in some tasks/communication taking longer because people aren't aware they need to complete something.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

R

Rachel

Farming, 51-100 employees

More than a year

5.0
December 2023

Review

Pros

Ease of use is evident, especially in opening tasks from emails, with all tasks accessible on the portal.

Cons

Too many emails for every update in tasks can be bothersome.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

D

Danielle

Marketing and Advertising, 1-10 employees

More than a year

5.0
December 2023

One tool to rule them all..

Pros

ClickUp's centralized workspace facilitates quicker and more efficient work organization.

Cons

Improved features for sorting attachments within tasks are desired.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

R

Ritesh

Computer Software, 11-50 employees

Less than a year

5.0
December 2023

Task management

Pros

User-friendly and feature-rich for task management, aiding in work division and project tracking with a seemingly nice UI.

Cons

Not beginner-friendly, requiring training before implementation.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

A

Alex

Computer Software, 11-50 employees

More than a year

5.0
December 2023

ClickUp Review

Pros

The product's flexibility stands out, catering to both inexperienced users and the needs of large businesses for efficient project tracking.

Cons

The new version's limited customization options make navigating the dashboard challenging.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

J

James

Marketing and Advertising, 1-10 employees

More than a year

5.0
December 2023

It's hard to find any faults

Pros

ClickUp's laid-out design makes it easy to use, unlike other products that may pose challenges.

Cons

No identified dislikes have been mentioned.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

S

Saskia

E-Learning, 1-10 employees

Less than a year

5.0
December 2023

Very powerful productivity system

Pros

Highly customizable with ClickApps, offering powerful automation features, and including docs and whiteboards for creative projects.

Cons

ClickUp can be clunky at times but has improved significantly over time.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

7

Functionality

9