Total 966 reviews
4.6
All reviews are from verified customers
Rating Distribution
5
Stars64%
4
Stars29%
3
Stars5%
2
Stars0%
1
Stars1%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
8
Functionality
8
Blake
Anonymous, 1-10 employees
“Long lasting
Pros
The accounts and data are safe from all kinds of internal and external threats.
Cons
None
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
7
Ayan
Information Technology and Services, 1-10 employees
Less than 6 months
“The most powerful Task Management App I've ever found
Pros
Using the software is straightforward. I can effortlessly add multiple tasks and assign them to team members within a short span of time. The UI is exceptionally well-designed, and the developers deserve recognition for their outstanding work in the UI/UX department.
Cons
The only downside I've encountered so far is that task status updates don't immediately reflect on the UI (sometimes). However, it's mostly fine.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anshita
Information Technology and Services, 500+ employees
Less than 6 months
“ClickUp
Pros
Customizing my workspace and managing tasks is a breeze with ClickUp. The templates they offer are fantastic. What's really great about ClickUp is the ability to add tasks or ideas right from my mobile phone. It's an excellent tool for project management.
Cons
It might be a bit challenging for new users, but overall, everything is nice.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
9
David
Education Management, 11-50 employees
More than a year
“Amazing Product - But more features than we needed!
Pros
ClickUp is robust and intricate, yet it manages to maintain simplicity for new users. They've assembled an excellent team to assist with onboarding, so you don't have to rely solely on YouTube tutorials. That said, fully utilizing the product requires investing time to learn its features, customize your profile, and get your team up to speed. It's definitely a commitment, but one that pays off in the long run.
Cons
I have no significant criticisms of the product. Based on my research, it's the best product of its kind. However, after about a year, we realized that it offered more features than we actually needed. As a result, we have switched back to using Google Spaces and Chat for a simpler and streamlined task management solution for our small company!
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
James
Online Media, 1-10 employees
Less than 6 months
“ClickUp is very useful for product management
Pros
I like the to-do lists for keeping me on track and the clear task assignments. It was easy to use and integrated seamlessly into our workflow. I'd recommend it to anyone looking to boost productivity. The board feature, akin to sticky notes on a board, was also a favorite of mine. Additionally, the flowchart maker proved to be quite handy.
Cons
I didn't encounter any major issues with this software, but I wasn't a fan of receiving numerous email notifications from it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Ayan
Information Technology and Services, 1-10 employees
Less than 6 months
“The most powerful Task Management App I've ever found
Pros
ClickUp is praised for its user-friendly interface, allowing quick task assignment and team collaboration.
Cons
One drawback I've noted is the delayed UI update after changing task statuses, though this is minor and infrequent.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Uri
Computer Software, 11-50 employees
More than a year
“Covers well all our PM needs
Pros
ClickUp is recognized for its scalability, user-friendly interface (although it requires some learning time), comprehensive project management features at an affordable price, and excellent customer support.
Cons
Performance enhancements and auto-screen refreshes are necessary, along with improvements in usability functions, especially with sub-tasks. The team is actively addressing these issues.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
shivaling
Information Technology and Services, 500+ employees
Less than 6 months
“Clickup - The Click to Time track software
Pros
The fine-grained time-tracking feature and the ability to organize tasks into sprints for project tracking are notable highlights of ClickUp.
Cons
The dashboards in ClickUp could be more user-friendly.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
7
Aaron
Non-Profit Organization Management, 1-10 employees
Less than a year
“Great for Tasks, but not for communications
Pros
The multi-tiered task management and integrated Docs feature for note-taking, particularly useful for staff meetings, are standout features of ClickUp.
Cons
The Chat view in ClickUp could potentially serve as a Slack alternative, but it's challenging to navigate and slow to load, both on desktop and mobile.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Dickson
Computer Software, 1-10 employees
Less than a year
“One Tool, several abilities
Pros
ClickUp's versatility combines multiple functionalities into one software, making it a powerful tool.
Cons
ClickUp initially presented usability challenges, but with time and tutorials, it has become enjoyable to use.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
6
Heidi
Consumer Services, 1-10 employees
Less than 6 months
“Click up is an easy to use and easy to set up platform
Pros
ClickUp is an easy-to-use platform for consolidating information from various sources and ensuring clear communication through conversation streams.
Cons
The naming conventions in ClickUp might not be entirely clear to American users, as everything is labeled as a "List" regardless of the organizational structure.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Ble Maurice Angle
Marketing and Advertising, 1-10 employees
More than a year
“The best application that I suggest to friends
Pros
The writing feature is particularly appealing to me the most.
Cons
There are times when ClickUp takes a while to load on my phone.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
romnick
Accounting, 1-10 employees
Less than a year
“big saving money and very easy to use
Pros
I appreciate how easy it is to use this software, resulting in significant cost savings.
Cons
ClickUp's ease of use continues to benefit small businesses, helping them save money.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Cole
E-Learning, 11-50 employees
Less than 6 months
“Best company ever!
Pros
ClickUp's ease of use and professional service are commendable.
Cons
Initial confusion was resolved with the help of tutorials.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Valerie
Writing and Editing, 1-10 employees
More than a year
“I can't run my editing & writing business without it
Pros
ClickUp serves as a comprehensive app, offering exceptional customer service.
Cons
ClickUp's setup process can be time-consuming, especially navigating through different levels of views.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Anshita
Information Technology and Services, 500+ employees
Less than 6 months
“ClickUp
Pros
ClickUp's customizable workspace and templates, along with its mobile accessibility for adding tasks or ideas, make it an excellent project management tool.
Cons
ClickUp might pose challenges for new users, but overall, it offers a positive experience.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
5
Functionality
7
Brianna
Computer Software, 1-10 employees
Less than a year
“A Good, Free Project Management Platform--But Not for Our Team
Pros
ClickUp's free version is an excellent starting point for teams exploring online project management platforms. Its user-friendly features and layout may suit many teams, although each popular PM tool has its own strengths and a distinct UI and UX. Within about a month of setup and usage, you should determine if ClickUp meets your needs.
Cons
ClickUp unfortunately didn't meet our team's needs as a project management tool. With multiple moving parts, people, and projects, we require our PM platform to be extremely simple, intuitive, and clean. However, the ClickUp dashboard lacked the clear organization and overview features we needed.
Rating Distribution
Ease of use
7
Value for money
10
Customer Support
7
Functionality
6
Pushkar
Consumer Goods, 500+ employees
More than a year
“A spectacular and bodacious project management tool.
Pros
ClickUp simplifies the planning and management of all my daily tasks and projects in one centralized location. It facilitates timely project completion and offers a clean, intuitive, flexible, and user-friendly interface for effortless navigation of its features.
Cons
So far, ClickUp has done an extremely marvelous job, and I can't find any flaws to point out.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
James
Marketing and Advertising, 1-10 employees
Less than a year
“Clickup, an alternative to Google docs with more functionality.
Pros
This software's versatility sometimes leads me to use it as a sales page with buy buttons!
Cons
I would suggest them to add more done for you templates.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
7
Functionality
8
Anastacia
Marketing and Advertising, 11-50 employees
Less than a year
“ClickUp Works!
Pros
I appreciate that ClickUp offers numerous solutions for my company's needs, from employee time tracking to task management and project communication. While its abundance of features might seem overwhelming at first, spending time setting it up according to our needs ensures that it caters to our requirements.
Cons
It can be a little too easy to get lost if you use a lot of features and boards as our company does. This is why we designated specific individuals to be in charge of the management of that department/ area of service within the ClickUp management system.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
10