Total 966 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

64%

4

Stars

29%

3

Stars

5%

2

Stars

0%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

8

Functionality

8

B

Blake

Anonymous, 1-10 employees

4.0
September 2022

Long lasting

Pros

The accounts and data are safe from all kinds of internal and external threats.

Cons

None

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

7

A

Ayan

Information Technology and Services, 1-10 employees

Less than 6 months

5.0
September 2022

The most powerful Task Management App I've ever found

Pros

Using the software is straightforward. I can effortlessly add multiple tasks and assign them to team members within a short span of time. The UI is exceptionally well-designed, and the developers deserve recognition for their outstanding work in the UI/UX department.

Cons

The only downside I've encountered so far is that task status updates don't immediately reflect on the UI (sometimes). However, it's mostly fine.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anshita

Information Technology and Services, 500+ employees

Less than 6 months

5.0
September 2022

ClickUp

Pros

Customizing my workspace and managing tasks is a breeze with ClickUp. The templates they offer are fantastic. What's really great about ClickUp is the ability to add tasks or ideas right from my mobile phone. It's an excellent tool for project management.

Cons

It might be a bit challenging for new users, but overall, everything is nice.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

9

D

David

Education Management, 11-50 employees

More than a year

5.0
September 2022

Amazing Product - But more features than we needed!

Pros

ClickUp is robust and intricate, yet it manages to maintain simplicity for new users. They've assembled an excellent team to assist with onboarding, so you don't have to rely solely on YouTube tutorials. That said, fully utilizing the product requires investing time to learn its features, customize your profile, and get your team up to speed. It's definitely a commitment, but one that pays off in the long run.

Cons

I have no significant criticisms of the product. Based on my research, it's the best product of its kind. However, after about a year, we realized that it offered more features than we actually needed. As a result, we have switched back to using Google Spaces and Chat for a simpler and streamlined task management solution for our small company!

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

James

Online Media, 1-10 employees

Less than 6 months

5.0
September 2022

ClickUp is very useful for product management

Pros

I like the to-do lists for keeping me on track and the clear task assignments. It was easy to use and integrated seamlessly into our workflow. I'd recommend it to anyone looking to boost productivity. The board feature, akin to sticky notes on a board, was also a favorite of mine. Additionally, the flowchart maker proved to be quite handy.

Cons

I didn't encounter any major issues with this software, but I wasn't a fan of receiving numerous email notifications from it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

A

Ayan

Information Technology and Services, 1-10 employees

Less than 6 months

5.0
September 2022

The most powerful Task Management App I've ever found

Pros

ClickUp is praised for its user-friendly interface, allowing quick task assignment and team collaboration.

Cons

One drawback I've noted is the delayed UI update after changing task statuses, though this is minor and infrequent.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

U

Uri

Computer Software, 11-50 employees

More than a year

5.0
September 2022

Covers well all our PM needs

Pros

ClickUp is recognized for its scalability, user-friendly interface (although it requires some learning time), comprehensive project management features at an affordable price, and excellent customer support.

Cons

Performance enhancements and auto-screen refreshes are necessary, along with improvements in usability functions, especially with sub-tasks. The team is actively addressing these issues.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

S

shivaling

Information Technology and Services, 500+ employees

Less than 6 months

5.0
September 2022

Clickup - The Click to Time track software

Pros

The fine-grained time-tracking feature and the ability to organize tasks into sprints for project tracking are notable highlights of ClickUp.

Cons

The dashboards in ClickUp could be more user-friendly.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

7

A

Aaron

Non-Profit Organization Management, 1-10 employees

Less than a year

5.0
September 2022

Great for Tasks, but not for communications

Pros

The multi-tiered task management and integrated Docs feature for note-taking, particularly useful for staff meetings, are standout features of ClickUp.

Cons

The Chat view in ClickUp could potentially serve as a Slack alternative, but it's challenging to navigate and slow to load, both on desktop and mobile.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

D

Dickson

Computer Software, 1-10 employees

Less than a year

5.0
September 2022

One Tool, several abilities

Pros

ClickUp's versatility combines multiple functionalities into one software, making it a powerful tool.

Cons

ClickUp initially presented usability challenges, but with time and tutorials, it has become enjoyable to use.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

6

H

Heidi

Consumer Services, 1-10 employees

Less than 6 months

5.0
September 2022

Click up is an easy to use and easy to set up platform

Pros

ClickUp is an easy-to-use platform for consolidating information from various sources and ensuring clear communication through conversation streams.

Cons

The naming conventions in ClickUp might not be entirely clear to American users, as everything is labeled as a "List" regardless of the organizational structure.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

BMA

Ble Maurice Angle

Marketing and Advertising, 1-10 employees

More than a year

4.0
September 2022

The best application that I suggest to friends

Pros

The writing feature is particularly appealing to me the most.

Cons

There are times when ClickUp takes a while to load on my phone.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

R

romnick

Accounting, 1-10 employees

Less than a year

4.0
September 2022

big saving money and very easy to use

Pros

I appreciate how easy it is to use this software, resulting in significant cost savings.

Cons

ClickUp's ease of use continues to benefit small businesses, helping them save money.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C

Cole

E-Learning, 11-50 employees

Less than 6 months

5.0
September 2022

Best company ever!

Pros

ClickUp's ease of use and professional service are commendable.

Cons

Initial confusion was resolved with the help of tutorials.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

V

Valerie

Writing and Editing, 1-10 employees

More than a year

5.0
September 2022

I can't run my editing & writing business without it

Pros

ClickUp serves as a comprehensive app, offering exceptional customer service.

Cons

ClickUp's setup process can be time-consuming, especially navigating through different levels of views.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

A

Anshita

Information Technology and Services, 500+ employees

Less than 6 months

5.0
September 2022

ClickUp

Pros

ClickUp's customizable workspace and templates, along with its mobile accessibility for adding tasks or ideas, make it an excellent project management tool.

Cons

ClickUp might pose challenges for new users, but overall, it offers a positive experience.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

5

Functionality

7

B

Brianna

Computer Software, 1-10 employees

Less than a year

3.0
September 2022

A Good, Free Project Management Platform--But Not for Our Team

Pros

ClickUp's free version is an excellent starting point for teams exploring online project management platforms. Its user-friendly features and layout may suit many teams, although each popular PM tool has its own strengths and a distinct UI and UX. Within about a month of setup and usage, you should determine if ClickUp meets your needs.

Cons

ClickUp unfortunately didn't meet our team's needs as a project management tool. With multiple moving parts, people, and projects, we require our PM platform to be extremely simple, intuitive, and clean. However, the ClickUp dashboard lacked the clear organization and overview features we needed.

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

7

Functionality

6

P

Pushkar

Consumer Goods, 500+ employees

More than a year

5.0
September 2022

A spectacular and bodacious project management tool.

Pros

ClickUp simplifies the planning and management of all my daily tasks and projects in one centralized location. It facilitates timely project completion and offers a clean, intuitive, flexible, and user-friendly interface for effortless navigation of its features.

Cons

So far, ClickUp has done an extremely marvelous job, and I can't find any flaws to point out.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

James

Marketing and Advertising, 1-10 employees

Less than a year

5.0
September 2022

Clickup, an alternative to Google docs with more functionality.

Pros

This software's versatility sometimes leads me to use it as a sales page with buy buttons!

Cons

I would suggest them to add more done for you templates.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

7

Functionality

8

A

Anastacia

Marketing and Advertising, 11-50 employees

Less than a year

5.0
September 2022

ClickUp Works!

Pros

I appreciate that ClickUp offers numerous solutions for my company's needs, from employee time tracking to task management and project communication. While its abundance of features might seem overwhelming at first, spending time setting it up according to our needs ensures that it caters to our requirements.

Cons

It can be a little too easy to get lost if you use a lot of features and boards as our company does. This is why we designated specific individuals to be in charge of the management of that department/ area of service within the ClickUp management system.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

10