Total 966 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

64%

4

Stars

29%

3

Stars

5%

2

Stars

0%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

8

Functionality

8

R

romnick

Accounting, 1-10 employees

Less than a year

4.0
September 2022

big saving money and very easy to use

Pros

I really enjoy using this software; it's straightforward and saves a lot of money.

Cons

It's incredibly user-friendly and continues to assist small businesses in saving more money.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

R

Rachel

Marketing and Advertising, 1-10 employees

More than a year

5.0
September 2022

LOVE LOVE LOVE LOVE LOVE CLICKUP. Can't run our business successfully without it

Pros

With our workload consisting of numerous complex projects with multiple components and tight deadlines, ClickUp provides the flexibility we need. It allows us to input all project components, delegate tasks, progress projects, gain comprehensive visibility into the entire process, and communicate effectively across multiple client bases.

Cons

I would appreciate better time tracking reporting. It's challenging to view it from the dashboard. Having the ability to export the data for integration with our billing system or native integration with FreshBooks would be beneficial.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

V

Vitor

Real Estate, 11-50 employees

Less than a year

4.0
September 2022

ClickUp

Pros

It offers a plethora of complimentary features compared to its competitors.

Cons

Some features are not straightforward to use, lacking in UI friendliness.

Rating Distribution

Ease of use

6

Value for money

8

Customer Support

6

Functionality

10

RK

Ramya Kaumudi

Staffing and Recruiting, 51-100 employees

Less than 6 months

4.0
September 2022

ClickUp

Pros

Used it for recruitment management as a third-party user. It's straightforward but requires multiple clicks for changes or edits.

Cons

While it may not be the top choice for recruitment, it does offer customization options for marking various headers.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

8

Functionality

6

N

Nirav

Automotive, 500+ employees

Less than 6 months

4.0
September 2022

Schedule, Track, and Assign Tasks with ClickUp

Pros

Receive daily activity updates for planned tasks, initiate conversation threads for team discussions, and perform various actions such as task creation or documentation for SOPs.

Cons

It can be a bit intricate to grasp compared to other tools in the market, with a few features missing.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

7

D

Dana

Accounting, 11-50 employees

Less than 6 months

3.0
September 2022

I think there is potential

Pros

The user-friendly design of the software is evident, and I can see its potential in project management and task organization.

Cons

The sharing options are limited, and I can't choose specific individuals to share a task or file with. I have to share the entire workspace, and there are occasional shutdowns where things stop working. Additionally, I encountered an issue where I opened a project and it disappeared. I couldn't find it anywhere, and the internet search results didn't provide a satisfactory explanation.

Rating Distribution

Ease of use

4

Value for money

6

Customer Support

4

Functionality

8

F

Faeza

Marketing and Advertising, 1-10 employees

More than a year

5.0
September 2022

Ease of doing business with ClickUp

Pros

I no longer have to chase after project managers to meet deadlines, ensuring smooth business operations while overseeing progress.

Cons

Integration with other apps could be enhanced since there seem to be limited options available.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

C

Chris

Broadcast Media, 51-100 employees

More than a year

5.0
September 2022

Clickup app review

Pros

ClickUp is a cloud-based software that's incredibly speedy to use; it connects seamlessly, allowing for simple project sharing.

Cons

It's not easy to connect, and the internet connection is not stable.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

G

Giuditta

Transportation/Trucking/Railroad, 500+ employees

2.0
September 2022

Below average

Pros

It offers a multitude of functionalities and tools.

Cons

It's not the most intuitive software to learn, and the platform can be quite slow. It falls below average compared to similar software programs.

Rating Distribution

Ease of use

5

Value for money

7

Customer Support

7

Functionality

10

B

Betul

Information Technology and Services, 51-100 employees

Less than 6 months

4.0
September 2022

Basic Review to ClickUp

Pros

Managing tasks and projects is not hassle anymore, thanks to ClickUp Software.

Cons

Occasionally, it experiences minor slowdowns, although it's infrequent.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

K

Kristin

Financial Services, 1-10 employees

Less than 6 months

5.0
September 2022

Good tool for organization

Pros

This software is quite intuitive. It took some time to figure out the right templates and workflow, but once we set everything up, it's been smooth sailing. It's been invaluable not only for managing business projects but also personal ones.

Cons

The only challenge I encountered was not really the software's fault. The initial setup took time due to the abundance of template options and various ways to configure spaces and lists.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Abu

Alternative Medicine, 1-10 employees

Less than 6 months

5.0
September 2022

Among the top project tracking and productivity tools I've ever used

Pros

ClickUp is ideal for remote work and incredibly user-friendly. We utilize it for chat, file sharing, team calendars, and project management. It's robust and offers all the necessary features, along with numerous integrations. I was thoroughly impressed with its functionality and the thoughtful planning of its future. Their customer support is exceptional, demonstrating genuine care for their clients' needs.

Cons

To align with the features of the web version, the mobile app could use some enhancements. Beginners, especially, might find the graphical user interface (GUI) daunting. Getting started can be quite challenging.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

G

ginda

Education Management, 1-10 employees

5.0
September 2022

elaborate apps in daily work

Pros

This app offers comprehensive progress management and facilitates collaboration with others effectively.

Cons

It would be great if ClickUp allowed synchronization with all tasks simultaneously.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

10

A

Adam

Computer Software, 1-10 employees

4.0
September 2022

Used this for our semester project

Pros

I adore being able to view Gantt charts or create a Trello-style board for tasks.

Cons

I found the sales team to be quite persistent.

Rating Distribution

Ease of use

6

Value for money

8

Customer Support

6

Functionality

10

N

Netanel

Computer & Network Security, 500+ employees

5.0
September 2022

Helped a lot with managing my missions

Pros

It's user-friendly, facilitating easy sharing of items with others. Adding tasks by tag allows for clear categorization.

Cons

I encountered an issue with marking from another device when sharing. Apart from that, I didn't face any other difficulties.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

H

Heidi

Consumer Services, 1-10 employees

Less than 6 months

5.0
September 2022

Click up is an easy to use and easy to set up platform

Pros

ClickUp is an easy-to-use and easy-to-set-up platform that allows for centralizing information from customers, vendors, staff, and external resources. It simplifies the process of organizing everything in one place and ensures efficient tracking. Once set up, it enables clear communication by aggregating conversation streams across platforms.

Cons

The naming conventions could be clearer for the American audience. Everything is called a List, even though not all workflows are organized that way.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

I

ibadat

Logistics and Supply Chain, 51-100 employees

More than a year

4.0
September 2022

project completion on time

Pros

Reporting features like Gantt charts are fantastic, and assigning tasks to the team is super speedy, with reminders sent effortlessly.

Cons

I wish there were options to export data to Excel or CSV formats. Additionally, having more templates for specific projects would be beneficial.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

R

Ranu

Information Technology and Services, 11-50 employees

More than a year

5.0
September 2022

The one point solution for Project Management

Pros

I'm particularly fond of ClickUp's board view. It allows tasks to be broken down into smaller components and loads quickly. The UI is among the best I've encountered, and the provided basic tags are sufficient to get started.

Cons

I'm not particularly fond of the stopwatch system in ClickUp. While it's suitable for tasks completed within an hour, most of my tasks are time-consuming. I recall working for a client who insisted on using this timer, and I found it quite bothersome. Some tasks may take weeks to complete.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

D

Dickson

Computer Software, 1-10 employees

Less than a year

5.0
September 2022

One Tool, several abilities

Pros

The versatility of ClickUp is impressive. It combines the functionalities of several tools into one software, providing a powerful and unified solution.

Cons

ClickUp is not initially very user-friendly. It took me a while to get the hang of it, but now I'm loving it.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

7

B

Bimal

Information Technology and Services, 51-100 employees

Less than a year

4.0
September 2022

Nice platform for team collaboration

Pros

ClickUp is incredibly straightforward and manageable. I picked up how to use this platform within a few hours as a new user.

Cons

ClickUp's price tag is a bit steep for my liking, which is my least favorite aspect of this software.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

7

Functionality

10