Total 966 reviews
4.6
All reviews are from verified customers
Rating Distribution
5
Stars64%
4
Stars29%
3
Stars5%
2
Stars0%
1
Stars1%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
8
Functionality
8
romnick
Accounting, 1-10 employees
Less than a year
“big saving money and very easy to use
Pros
I really enjoy using this software; it's straightforward and saves a lot of money.
Cons
It's incredibly user-friendly and continues to assist small businesses in saving more money.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Rachel
Marketing and Advertising, 1-10 employees
More than a year
“LOVE LOVE LOVE LOVE LOVE CLICKUP. Can't run our business successfully without it
Pros
With our workload consisting of numerous complex projects with multiple components and tight deadlines, ClickUp provides the flexibility we need. It allows us to input all project components, delegate tasks, progress projects, gain comprehensive visibility into the entire process, and communicate effectively across multiple client bases.
Cons
I would appreciate better time tracking reporting. It's challenging to view it from the dashboard. Having the ability to export the data for integration with our billing system or native integration with FreshBooks would be beneficial.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Vitor
Real Estate, 11-50 employees
Less than a year
“ClickUp
Pros
It offers a plethora of complimentary features compared to its competitors.
Cons
Some features are not straightforward to use, lacking in UI friendliness.
Rating Distribution
Ease of use
6
Value for money
8
Customer Support
6
Functionality
10
Ramya Kaumudi
Staffing and Recruiting, 51-100 employees
Less than 6 months
“ClickUp
Pros
Used it for recruitment management as a third-party user. It's straightforward but requires multiple clicks for changes or edits.
Cons
While it may not be the top choice for recruitment, it does offer customization options for marking various headers.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
8
Functionality
6
Nirav
Automotive, 500+ employees
Less than 6 months
“Schedule, Track, and Assign Tasks with ClickUp
Pros
Receive daily activity updates for planned tasks, initiate conversation threads for team discussions, and perform various actions such as task creation or documentation for SOPs.
Cons
It can be a bit intricate to grasp compared to other tools in the market, with a few features missing.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
7
Dana
Accounting, 11-50 employees
Less than 6 months
“I think there is potential
Pros
The user-friendly design of the software is evident, and I can see its potential in project management and task organization.
Cons
The sharing options are limited, and I can't choose specific individuals to share a task or file with. I have to share the entire workspace, and there are occasional shutdowns where things stop working. Additionally, I encountered an issue where I opened a project and it disappeared. I couldn't find it anywhere, and the internet search results didn't provide a satisfactory explanation.
Rating Distribution
Ease of use
4
Value for money
6
Customer Support
4
Functionality
8
Faeza
Marketing and Advertising, 1-10 employees
More than a year
“Ease of doing business with ClickUp
Pros
I no longer have to chase after project managers to meet deadlines, ensuring smooth business operations while overseeing progress.
Cons
Integration with other apps could be enhanced since there seem to be limited options available.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Chris
Broadcast Media, 51-100 employees
More than a year
“Clickup app review
Pros
ClickUp is a cloud-based software that's incredibly speedy to use; it connects seamlessly, allowing for simple project sharing.
Cons
It's not easy to connect, and the internet connection is not stable.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Giuditta
Transportation/Trucking/Railroad, 500+ employees
“Below average
Pros
It offers a multitude of functionalities and tools.
Cons
It's not the most intuitive software to learn, and the platform can be quite slow. It falls below average compared to similar software programs.
Rating Distribution
Ease of use
5
Value for money
7
Customer Support
7
Functionality
10
Betul
Information Technology and Services, 51-100 employees
Less than 6 months
“Basic Review to ClickUp
Pros
Managing tasks and projects is not hassle anymore, thanks to ClickUp Software.
Cons
Occasionally, it experiences minor slowdowns, although it's infrequent.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Kristin
Financial Services, 1-10 employees
Less than 6 months
“Good tool for organization
Pros
This software is quite intuitive. It took some time to figure out the right templates and workflow, but once we set everything up, it's been smooth sailing. It's been invaluable not only for managing business projects but also personal ones.
Cons
The only challenge I encountered was not really the software's fault. The initial setup took time due to the abundance of template options and various ways to configure spaces and lists.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Abu
Alternative Medicine, 1-10 employees
Less than 6 months
“Among the top project tracking and productivity tools I've ever used
Pros
ClickUp is ideal for remote work and incredibly user-friendly. We utilize it for chat, file sharing, team calendars, and project management. It's robust and offers all the necessary features, along with numerous integrations. I was thoroughly impressed with its functionality and the thoughtful planning of its future. Their customer support is exceptional, demonstrating genuine care for their clients' needs.
Cons
To align with the features of the web version, the mobile app could use some enhancements. Beginners, especially, might find the graphical user interface (GUI) daunting. Getting started can be quite challenging.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
ginda
Education Management, 1-10 employees
“elaborate apps in daily work
Pros
This app offers comprehensive progress management and facilitates collaboration with others effectively.
Cons
It would be great if ClickUp allowed synchronization with all tasks simultaneously.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
10
Adam
Computer Software, 1-10 employees
“Used this for our semester project
Pros
I adore being able to view Gantt charts or create a Trello-style board for tasks.
Cons
I found the sales team to be quite persistent.
Rating Distribution
Ease of use
6
Value for money
8
Customer Support
6
Functionality
10
Netanel
Computer & Network Security, 500+ employees
“Helped a lot with managing my missions
Pros
It's user-friendly, facilitating easy sharing of items with others. Adding tasks by tag allows for clear categorization.
Cons
I encountered an issue with marking from another device when sharing. Apart from that, I didn't face any other difficulties.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Heidi
Consumer Services, 1-10 employees
Less than 6 months
“Click up is an easy to use and easy to set up platform
Pros
ClickUp is an easy-to-use and easy-to-set-up platform that allows for centralizing information from customers, vendors, staff, and external resources. It simplifies the process of organizing everything in one place and ensures efficient tracking. Once set up, it enables clear communication by aggregating conversation streams across platforms.
Cons
The naming conventions could be clearer for the American audience. Everything is called a List, even though not all workflows are organized that way.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
ibadat
Logistics and Supply Chain, 51-100 employees
More than a year
“project completion on time
Pros
Reporting features like Gantt charts are fantastic, and assigning tasks to the team is super speedy, with reminders sent effortlessly.
Cons
I wish there were options to export data to Excel or CSV formats. Additionally, having more templates for specific projects would be beneficial.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Ranu
Information Technology and Services, 11-50 employees
More than a year
“The one point solution for Project Management
Pros
I'm particularly fond of ClickUp's board view. It allows tasks to be broken down into smaller components and loads quickly. The UI is among the best I've encountered, and the provided basic tags are sufficient to get started.
Cons
I'm not particularly fond of the stopwatch system in ClickUp. While it's suitable for tasks completed within an hour, most of my tasks are time-consuming. I recall working for a client who insisted on using this timer, and I found it quite bothersome. Some tasks may take weeks to complete.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Dickson
Computer Software, 1-10 employees
Less than a year
“One Tool, several abilities
Pros
The versatility of ClickUp is impressive. It combines the functionalities of several tools into one software, providing a powerful and unified solution.
Cons
ClickUp is not initially very user-friendly. It took me a while to get the hang of it, but now I'm loving it.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
7
Bimal
Information Technology and Services, 51-100 employees
Less than a year
“Nice platform for team collaboration
Pros
ClickUp is incredibly straightforward and manageable. I picked up how to use this platform within a few hours as a new user.
Cons
ClickUp's price tag is a bit steep for my liking, which is my least favorite aspect of this software.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
7
Functionality
10