Ali
Computer Software, 51-100 employees
More than a year
“Great website”
Pros
The simplicity in creating tasks projects and fixing bugs along with clear organization contributes to a positive experience.
Cons
Some users find the design a bit uncomfortable.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
6
Functionality
8
jack
Research, 101-500 employees
Less than a year
“Perfect for all aspects of company enablement.”
Pros
The simplicity in setup and daily use for task management is a noteworthy feature.
Cons
After a while finding archived or old cards might become challenging.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Jennifer
Computer Software, 500+ employees
More than a year
“Great Tool for Tracking Development Projects”
Pros
Easy creation of boards linking related issues simplicity and comprehensive reporting and tracking make ClickUp user-friendly.
Cons
Some features are limited to admins only posing obstacles for certain tasks.
Rating Distribution
Ease of use
10
Value for money
6
Customer Support
7
Functionality
8
Giriraj Jhawar
Media Production, 1-10 employees
Free Trial
“A simple win for managing tasks”
Pros
This is a great tool and using it is not a hassle. Handling all kinds of tasks is really convenient with this tool.
Cons
I honestly have not run into any downsides. It's an excellent tool for managing every kind of task.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Alain Serge
Marketing and Advertising, 1-10 employees
Less than a year
“Freemium plan is flexible and convincing”
Pros
ClickUp offers a genuinely appealing freemium plan which is a real advantage. It's also a platform that adjusts well to the specific needs of each project making it quite versatile.
Cons
The downside is the setup process which can be difficult especially with a help center that feels overly complicated.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
7
Functionality
8
Willian Jack
Marketing and Advertising, 1-10 employees
Less than 6 months
“Communication and complete visibility together”
Pros
Using tags, groups and projects in ClickUp is very practical. It makes communication within tasks easier and keeps people more connected, while also being complete enough to give an administrative overview of everything that needs to be done.
Cons
For the user it can become a little complex in day to day use especially when tracking task time and once there are too many tasks and notifications. That said this can be reduced by filtering the notifications.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Mariana Arroyave
Marketing and Advertising, 51-100 employees
Less than a year
“Clean task tracking designed for teams”
Pros
It works really well for keeping track of tasks and seeing who is responsible for each one. The interface feels clean and it even lets me share the information with clients when needed.
Cons
The look of the tool could be a bit more visually appealing.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Issifou Sohounou
Broadcast Media, 11-50 employees
Less than 6 months
“packed with advanced helpful features”
Pros
The platform is easy to use, with a simple and user friendly interface and it also comes with plenty of advanced features.
Cons
There's not much to complain about, aside from the app occasionally being slow when starting up.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
7
Functionality
9
koffi Evariste Kouame
Information Technology and Services, 1-10 employees
Less than a year
“Project management has never been simpler”
Pros
It helps make project management much easier.
Cons
I have not run into any issues while using this software.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Gabriel Valverde
Marketing and Advertising, 1-10 employees
More than a year
“Excellent value with many great features”
Pros
The price is very competitive for the number of features and conveniences it offers.
Cons
Its CRM interface is not the most complete.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
9
Functionality
9
Alissa
Mining & Metals, 11-50 employees
“Great for Teamwide Project Management”
Pros
ClickUp allows me to segregate each department according to their specific needs and tasks.
Cons
I wish there had been a tutorial or video provided when I signed up.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
9
Functionality
8
Nyambura
Real Estate, 51-100 employees
“My ClickUp Experience for Workflow Management”
Pros
Starting with ClickUp was a breeze thanks to the abundant online resources interactive courses demos help documents and excellent support. I use ClickUp to manage various workstreams especially for our Optiven Limited campaigns on social media. It helps me break down campaigns into smaller tasks allocate them to different online marketing channels and track postlink expiration dates for urgency. The customizable dashboard serves as my mission center offering real-time task overviews and campaign performance insights which I can easily share with my team. ClickUp also enables seamless data import and integrations with other apps.
Cons
I have not encountered any drawbacks with ClickUp; it has streamlined my task management.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
9
Birungi
Fund-Raising, 1-10 employees
“Director”
Pros
ClickUp's presence is known for streamlining business operations making the monitoring of systems more efficient and less labor-intensive.
Cons
For ClickUp to work flawlessly the simultaneous combination of computer software and a printer is essential.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
8
Anonymous
Not Specified, 500+ employees
“Great Design.”
Pros
The task management and tracking capabilities of ClickUp feature an outstanding design that allows easy identification of who is working on what and when.
Cons
The color scale may benefit from a slight update as it currently leads to significant confusion.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
7
Functionality
8
Ezachiel
Construction, 1-10 employees
“Avis clickup”
Pros
While the software's interface occasionally proves annoying due to its pale color scheme and small text size it remains a valuable tool for managing professional projects in my company. This software truly wows me with its multifaceted functionality.
Cons
The presence of numerous features and the pale color palette can at times prove bothersome. Furthermore the text size is notably small.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
7
Anonymous
Not Specified, 500+ employees
“I love Clickup”
Pros
My affection for ClickUp knows no bounds. I utilize it with clients and for personal use relying on it for everything from note-taking and documentation to project management resource allocation and risk management.
Cons
A valuable addition would be the ability to generate invoices directly from the system which is currently unavailable. This is the sole improvement I'd like to see.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Anastasiia
Information Technology and Services, 11-50 employees
“The All-in-One Project Management Tool”
Pros
ClickUp offers uncomplicated task management and its high level of customization and user-friendliness stand out. It significantly facilitates teamwork by enabling task discussions document sharing and team member task assignments.
Cons
Certain advanced ClickUp features such as automations may present challenges that could necessitate training. Additionally for larger teams the cost of ClickUp can be a limiting factor.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9
Alex
Information Services, 101-500 employees
“Clickup experience with laravel projects”
Pros
ClickUp proves its utility in enhancing team coordination especially for those who are not well-versed in GitHub. It fosters broader participation in issue management.
Cons
The user interface can come across as somewhat cluttered potentially overwhelming new users. The introduction of a comprehensive dark theme would be a welcomed addition.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
8
Functionality
8
Courtney
E-Learning, 1-10 employees
“Manage Your Tasks and Plan Your Projects with Simplicity and Ease”
Pros
What keeps ClickUp in my top 3 is its ease of use and flexibility in managing tasks lists and projects. The added bonus of a mobile app complete with widgets further enhances its appeal.
Cons
Initially the extensive library of tutorials within ClickUp could be intimidating raising concerns about the learning curve. Finding specific task-related assistance might be challenging without sifting through numerous tutorials.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Michelle
Accounting, 1-10 employees
“Click opposite to do list task software management”
Pros
This offering provides a superb feature set that allows task delegation to various employees and enables the tracking of task initiation completion and task duration. It excels in this regard.
Cons
While the initial experience with ClickUp was generally positive there were occasional operational issues and it seemed to be underdeveloped and not fully prepared for implementation.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
6
Functionality
6