Bramandia Gilanglaksana
Hospitality, 500+ employees
“Easy and fast for goal and task management”
Pros
Setting up and using ClickUp is a breeze especially when compared to other tools like Notion. It offers faster and more comprehensive coverage.
Cons
Onboarding can be overwhelming for new users due to the wide range of features that ClickUp offers.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
9
Functionality
7
Hemal
Marketing and Advertising, 1-10 employees
“Easy to use”
Pros
ClickUp's user-friendly interface and the inclusion of multiple features in both the Free and Paid plans are highly commendable.
Cons
Managing ClickUp can be complex particularly regarding user permissions and access.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9
Sheethal
Telecommunications, 500+ employees
“ClickUp”
Pros
It boasts an appealing visual design continuously adds new features and maintains a user-friendly feature request system.
Cons
Short-term premium users may find it less cost-effective.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Brenda
Law Practice, 11-50 employees
“Works Well For Task Management & Assignments”
Pros
ClickUp enables me to effortlessly set up projects and tasks assign them to others and keep track of all ongoing projects without missing a beat.
Cons
We previously stored our standard operating procedures in ClickUp but we encountered issues with pages disappearing and version restoration. Support was unresponsive for three months leading to frustration.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
7
Functionality
7
Joseph
Hospital & Health Care, 51-100 employees
“click click click”
Pros
ClickUp provides step-by-step guidance for new users and offers friendly support.
Cons
The cost was relatively high and a more favorable deal is desired.
Rating Distribution
Ease of use
6
Value for money
8
Customer Support
7
Functionality
7
Felix Daniel
Internet, 1-10 employees
“The ultimate tool to take my team's productivity to the next level.”
Pros
ClickUp earns my favor because it allows me to quickly and easily create and organize tasks assign responsibilities set deadlines and monitor real-time progress.
Cons
Enhanced chat functionality for improved team communication and collaboration within the platform would be valuable.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Joy
Computer Software, 1-10 employees
“I get stuff done in literally a click!”
Pros
ClickUp offers an extensive range of features and tools suitable for various team sizes making it adaptable for diverse use cases in project management. Its flexibility shines through in customizable views statuses and automations allowing for a personalized task management experience. This fosters seamless collaboration among team members promoting real-time communication document sharing and assignment tracking ultimately enhancing teamwork and productivity. The platform's intuitive design and ease of use ensure a smooth onboarding process for both beginners and experienced project managers.
Cons
While ClickUp integrates with various third-party apps additional integrations or functionalities with specific essential apps would be appreciated. The software's richness in features led to a learning curve when I was a new user requiring time to become accustomed to the extensive options and customization settings.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
7
Julie
Logistics and Supply Chain, 500+ employees
“The best to have”
Pros
ClickUp is the ultimate project management tool featuring exceptional features like Gantt charts for visual representation an intuitive user interface budget and time tracking and more. It's easy to learn and install making it a walk in the park for faster adoption.
Cons
So far I have no issues with this tool; it functions perfectly.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
9
Functionality
8
Anonymous
Small Business, 1-10 employees
“Valuable Tool with a Learning Curve”
Pros
Clickup serves as a comprehensive organizational hub, allowing me to manage recurring tasks, projects, and workflows efficiently. The various views adapt to different situations, simplifying daily business operations.
Cons
Initially, the extensive scope of the tool was overwhelming, requiring significant time investment in tutorials and training to optimize its use.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
9
Alaba
Construction Company, 1-10 employees
“Efficient Coordination Tool with Some Room for Improvement”
Pros
ClickUp has simplified our work processes and improved employee-boss interaction, making it a highly recommended app for our construction company. It ensures smooth coordination among team members and enhances overall productivity.
Cons
While ClickUp offers significant advantages, there are a few aspects that could be improved. We have observed occasional issues with functionality, speed, and limited options within the software, which could be optimized for better performance.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
7
Functionality
7
Emily
Hospital & Health Care, 500+ employees
“Excellent Project Management Tool for Organized Workflow”
Pros
We rely on ClickUp to effectively manage and keep track of all our projects, including alumni outreach, grant writing, and planning internship and exchange programs. It has significantly contributed to my organizational skills and enabled seamless collaboration on group projects.
Cons
One minor issue with ClickUp is that when I make changes to a project, such as adjusting deadlines or adding tasks, the system does not always update instantly to reflect those changes. Some team members were initially hesitant to fully adopt ClickUp, as they found the current system sufficient for their needs.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
7
Anastasios Papaioannou
Higher Education, 51-100 employees
Less than a year
“Flexible features with many useful integrations”
Pros
It's highly customizable so you can tailor it to the way your team works and it also comes with strong functionality plus useful integrations with other tools.
Cons
There is a bit of a learning curve so you'll need to spend some time getting familiar with it to use it properly.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
9
Functionality
9
Marvi Santamaria
Marketing and Advertising, 1-10 employees
Less than a year
“A fantastic companion for sprint planning”
Pros
Quick and easy to use on both desktop and mobile. The different views make it highly customizable and I use the built-in weekly Sprint planning a lot which is incredibly convenient.
Cons
Sometimes when tasks are added or updated, the changes take a while to show up so I have to refresh the page and there are occasional bugs.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
8
min lieberman
Computer Software, 51-100 employees
Less than a year
“Customizable dashboards that actually deliver results”
Pros
The dashboards are one of my favorite parts of ClickUp. They're quick to set up and give you plenty of options to see exactly what you need for a specific project. On top of that they're shareable, customizable and easy to move or transfer when needed.
Cons
One thing I'd still love to see is the ability to edit comments and have those changes update in Slack automatically.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Marco Autuori
Design, 1-10 employees
Less than 6 months
“Gives every workflow a powerful boost”
Pros
ClickUp adds a lot of value, not just for a company but also for freelance work with different clients. The first time you open it, it can feel a bit complicated but once you spend some time learning how it works, you realize you should have started using it much sooner.
Cons
Well the part I didn't enjoy as much was the user experience. It could definitely be made more user friendly and adding some AI to guide users through the setup and configuration would make the whole process much better.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Elise Sauvage
Marketing and Advertising, 11-50 employees
Less than a year
“Ergonomic tool with very flexible alerts”
Pros
A very user friendly tool with flexible notification management that can be adjusted to fit different needs.
Cons
The way spaces are organized and the ability to move between them are not always user friendly.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Camille Potdevin
Airlines/Aviation, 11-50 employees
More than a year
“Tracks projects well with clear deadlines”
Pros
It helps track how projects are progressing and keeps deadlines clearly in view.
Cons
At times it can be hard to find specific tasks among the different sections, statuses and assignees.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
7
Kris Catic
Telecommunications, 500+ employees
Less than a year
“A feature-packed organizer for all tasks”
Pros
The interface looks excellent, it comes with plenty of features and it does a really good job of bringing together a large number of day to day tasks in one place.
Cons
There is definitely a bit of a learning curve especially if you're just getting started with project management and organizing your tasks.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
10
Riccardo
Computer Software, 1-10 employees
“My Experience with ClickUp”
Pros
ClickUps versatility is a standout feature, catering to various use cases and industries. It can be customized to meet the needs of individuals, small teams, or large organizations.
Cons
While ClickUp offers robust capabilities, performing simple tasks could be made more straightforward, as the platform might feel overwhelming at times.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Gabriel
Computer Games, 1-10 employees
“Assessing ClickUP”
Pros
I appreciate the freedom it provides to work on various tasks.
Cons
I sometimes find it challenging to locate task statuses within the platform.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
9