Total 2055 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

66%

4

Stars

28%

3

Stars

5%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

BG

Bramandia Gilanglaksana

Hospitality, 500+ employees

4.0
August 2023

Easy and fast for goal and task management

Pros

Setting up and using ClickUp is a breeze especially when compared to other tools like Notion. It offers faster and more comprehensive coverage.

Cons

Onboarding can be overwhelming for new users due to the wide range of features that ClickUp offers.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

9

Functionality

7

H

Hemal

Marketing and Advertising, 1-10 employees

5.0
August 2023

Easy to use

Pros

ClickUp's user-friendly interface and the inclusion of multiple features in both the Free and Paid plans are highly commendable.

Cons

Managing ClickUp can be complex particularly regarding user permissions and access.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

9

S

Sheethal

Telecommunications, 500+ employees

5.0
August 2023

ClickUp

Pros

It boasts an appealing visual design continuously adds new features and maintains a user-friendly feature request system.

Cons

Short-term premium users may find it less cost-effective.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

B

Brenda

Law Practice, 11-50 employees

4.0
August 2023

Works Well For Task Management & Assignments

Pros

ClickUp enables me to effortlessly set up projects and tasks assign them to others and keep track of all ongoing projects without missing a beat.

Cons

We previously stored our standard operating procedures in ClickUp but we encountered issues with pages disappearing and version restoration. Support was unresponsive for three months leading to frustration.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

7

Functionality

7

J

Joseph

Hospital & Health Care, 51-100 employees

3.0
August 2023

click click click

Pros

ClickUp provides step-by-step guidance for new users and offers friendly support.

Cons

The cost was relatively high and a more favorable deal is desired.

Rating Distribution

Ease of use

6

Value for money

8

Customer Support

7

Functionality

7

FD

Felix Daniel

Internet, 1-10 employees

5.0
August 2023

The ultimate tool to take my team's productivity to the next level.

Pros

ClickUp earns my favor because it allows me to quickly and easily create and organize tasks assign responsibilities set deadlines and monitor real-time progress.

Cons

Enhanced chat functionality for improved team communication and collaboration within the platform would be valuable.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

J

Joy

Computer Software, 1-10 employees

4.0
August 2023

I get stuff done in literally a click!

Pros

ClickUp offers an extensive range of features and tools suitable for various team sizes making it adaptable for diverse use cases in project management. Its flexibility shines through in customizable views statuses and automations allowing for a personalized task management experience. This fosters seamless collaboration among team members promoting real-time communication document sharing and assignment tracking ultimately enhancing teamwork and productivity. The platform's intuitive design and ease of use ensure a smooth onboarding process for both beginners and experienced project managers.

Cons

While ClickUp integrates with various third-party apps additional integrations or functionalities with specific essential apps would be appreciated. The software's richness in features led to a learning curve when I was a new user requiring time to become accustomed to the extensive options and customization settings.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

7

J

Julie

Logistics and Supply Chain, 500+ employees

4.0
August 2023

The best to have

Pros

ClickUp is the ultimate project management tool featuring exceptional features like Gantt charts for visual representation an intuitive user interface budget and time tracking and more. It's easy to learn and install making it a walk in the park for faster adoption.

Cons

So far I have no issues with this tool; it functions perfectly.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

9

Functionality

8

A

Anonymous

Small Business, 1-10 employees

5.0
July 2023

Valuable Tool with a Learning Curve

Pros

Clickup serves as a comprehensive organizational hub, allowing me to manage recurring tasks, projects, and workflows efficiently. The various views adapt to different situations, simplifying daily business operations.

Cons

Initially, the extensive scope of the tool was overwhelming, requiring significant time investment in tutorials and training to optimize its use.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

9

A

Alaba

Construction Company, 1-10 employees

4.0
July 2023

Efficient Coordination Tool with Some Room for Improvement

Pros

ClickUp has simplified our work processes and improved employee-boss interaction, making it a highly recommended app for our construction company. It ensures smooth coordination among team members and enhances overall productivity.

Cons

While ClickUp offers significant advantages, there are a few aspects that could be improved. We have observed occasional issues with functionality, speed, and limited options within the software, which could be optimized for better performance.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

7

Functionality

7

E

Emily

Hospital & Health Care, 500+ employees

4.0
July 2023

Excellent Project Management Tool for Organized Workflow

Pros

We rely on ClickUp to effectively manage and keep track of all our projects, including alumni outreach, grant writing, and planning internship and exchange programs. It has significantly contributed to my organizational skills and enabled seamless collaboration on group projects.

Cons

One minor issue with ClickUp is that when I make changes to a project, such as adjusting deadlines or adding tasks, the system does not always update instantly to reflect those changes. Some team members were initially hesitant to fully adopt ClickUp, as they found the current system sufficient for their needs.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

7

AP

Anastasios Papaioannou

Higher Education, 51-100 employees

Less than a year

5.0
July 2023

Flexible features with many useful integrations

Pros

It's highly customizable so you can tailor it to the way your team works and it also comes with strong functionality plus useful integrations with other tools.

Cons

There is a bit of a learning curve so you'll need to spend some time getting familiar with it to use it properly.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

9

MS

Marvi Santamaria

Marketing and Advertising, 1-10 employees

Less than a year

5.0
July 2023

A fantastic companion for sprint planning

Pros

Quick and easy to use on both desktop and mobile. The different views make it highly customizable and I use the built-in weekly Sprint planning a lot which is incredibly convenient.

Cons

Sometimes when tasks are added or updated, the changes take a while to show up so I have to refresh the page and there are occasional bugs.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

8

ML

min lieberman

Computer Software, 51-100 employees

Less than a year

5.0
July 2023

Customizable dashboards that actually deliver results

Pros

The dashboards are one of my favorite parts of ClickUp. They're quick to set up and give you plenty of options to see exactly what you need for a specific project. On top of that they're shareable, customizable and easy to move or transfer when needed.

Cons

One thing I'd still love to see is the ability to edit comments and have those changes update in Slack automatically.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MA

Marco Autuori

Design, 1-10 employees

Less than 6 months

5.0
July 2023

Gives every workflow a powerful boost

Pros

ClickUp adds a lot of value, not just for a company but also for freelance work with different clients. The first time you open it, it can feel a bit complicated but once you spend some time learning how it works, you realize you should have started using it much sooner.

Cons

Well the part I didn't enjoy as much was the user experience. It could definitely be made more user friendly and adding some AI to guide users through the setup and configuration would make the whole process much better.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

ES

Elise Sauvage

Marketing and Advertising, 11-50 employees

Less than a year

5.0
July 2023

Ergonomic tool with very flexible alerts

Pros

A very user friendly tool with flexible notification management that can be adjusted to fit different needs.

Cons

The way spaces are organized and the ability to move between them are not always user friendly.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

CP

Camille Potdevin

Airlines/Aviation, 11-50 employees

More than a year

4.0
July 2023

Tracks projects well with clear deadlines

Pros

It helps track how projects are progressing and keeps deadlines clearly in view.

Cons

At times it can be hard to find specific tasks among the different sections, statuses and assignees.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

7

KC

Kris Catic

Telecommunications, 500+ employees

Less than a year

5.0
July 2023

A feature-packed organizer for all tasks

Pros

The interface looks excellent, it comes with plenty of features and it does a really good job of bringing together a large number of day to day tasks in one place.

Cons

There is definitely a bit of a learning curve especially if you're just getting started with project management and organizing your tasks.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

10

R

Riccardo

Computer Software, 1-10 employees

5.0
July 2023

My Experience with ClickUp

Pros

ClickUps versatility is a standout feature, catering to various use cases and industries. It can be customized to meet the needs of individuals, small teams, or large organizations.

Cons

While ClickUp offers robust capabilities, performing simple tasks could be made more straightforward, as the platform might feel overwhelming at times.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

G

Gabriel

Computer Games, 1-10 employees

5.0
July 2023

Assessing ClickUP

Pros

I appreciate the freedom it provides to work on various tasks.

Cons

I sometimes find it challenging to locate task statuses within the platform.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

9