Total 2467 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

65%

4

Stars

28%

3

Stars

5%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

O
Onome

Entertainment, 11-50 employees

4.0

“Great User Interface”

Pros

The platform provides a positive user experience with cuttingedge features and a reliable, intuitive interface.

Cons

Some drawbacks include a learning curve, potential expenses, compatibility concerns, limited support, overwhelming features, and customization constraints.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

9

Functionality

8

A
Austin

Computer Software, 51-100 employees

5.0

“ClickUp A Valuable Project Partner”

Pros

ClickUp has been instrumental in our software organization, helping us efficiently schedule and manage tasks, monitor progress, and streamline the development process.

Cons

One minor drawback is the absence of a robust freemium license option, limiting access to premium features like custom tags for free users. This, however, does not diminish its overall value.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

8

M
Min

Computer Software, 51-100 employees

5.0

“The Ultimate Business Management Solution”

Pros

ClickUps dashboards offer a customizable, shareable, and transferable way to stay on top of all aspects of a project. It provides a comprehensive view tailored to each projects needs.

Cons

The ability to edit and automatically update comments in Slack would be a welcome enhancement. However, this is a minor suggestion in an otherwise highly effective tool.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

A
Alexis

Information Technology and Services, 1-10 employees

5.0

“Simplify Task Organization with ClickUp”

Pros

ClickUp has been a gamechanger in eliminating the need for spreadsheets to track tasks. It offers diverse views for tasks, making it a versatile platform for task management.

Cons

Some aspects, like programming recurring tasks and merging duplicates, can be challenging. However, these are minor inconveniences in the overall utility of the tool.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

S
Sheen

Computer Software, 11-50 employees

5.0

“Agile Task Management Made Easier”

Pros

ClickUp simplifies the management of sprints, providing clear visibility into developer workflows, which is crucial for a product owner like me.

Cons

While ClickUp offers powerful features, it may not be the most intuitive tool, with an overload of information. Customization options for dashboard analytics are somewhat limited.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

9

E
Edgar

Research, 11-50 employees

5.0

“A Versatile Project Management Tool”

Pros

ClickUp is a powerful project management tool with extensive functionality. It has a learning curve, but the free account allows users to get started and explore its basic features.

Cons

Due to its extensive capabilities, it may take some time to fully grasp all its functions. However, there are ample online resources and tutorials available to support the learning process.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

9

R
Ruth

Design, 1-10 employees

5.0

“The Ultimate Business and Project Management Solution”

Pros

ClickUp stands out as the best project and business management software Ive used. It offers full customization for our needs, serving as a comprehensive hub for our business, including projects, contacts, and blog posts. The platform is continuously evolving with new features.

Cons

Occasional performance issues have been noted, but improvements are in progress. Additionally, the AI feature can be costly, depending on the number of users.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

S
Shayan

Computer Software, 1-10 employees

5.0

“Streamlining Workflow with ClickUp”

Pros

ClickUp offers a wide range of features and customizable options to cater to various workflow needs. It serves as a comprehensive platform for managing projects, tasks, documents, and team collaboration.

Cons

ClickUp presents a steep learning curve, especially when exploring its advanced features and customization options. It may require time to fully grasp and utilize its functionalities.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

8

L
Laura

Logistics and Supply Chain, 11-50 employees

5.0

“Very Comprehensive but Not So Simple”

Pros

I like the wide range of features especially the flexibility it offered in setting up user stories and tracking team hours based on tasks.

Cons

It could be challenging at times due to the use of different terminology like using milestones for Epics. Additionally setting up user stories and their subtasks for sprints could be tricky as they were removed from the backlog causing some confusion.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

G
Gayle

Consumer Services, 1-10 employees

5.0

“ClickUp Is a Game Changer”

Pros

I'm enjoying exploring this application and I'm looking forward to discovering its full capabilities. I particularly love that it allows me to manage projects and budgets in one place eliminating the need for multiple tools.

Cons

I'm unsure if the ability to create and submit invoices to clients is available. Having this feature would be beneficial for tracking payments and budgeting.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

8

S
Swastik

E-Learning, 11-50 employees

5.0

“Great Platform for Project Management”

Pros

ClickUp offers a comprehensive all-in-one project management platform.

Cons

Due to its wide range of features the interface may appear complex for new users.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

M
Muhammed

Retail, 1-10 employees

5.0

“ClickUp Review”

Pros

The Product roadmap and Digital Office features have been invaluable for finding and selling products leading to profits.

Cons

Occasionally there are stutters during application launches which can be frustrating.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

9

Q
Qazim

Information Technology and Services, 11-50 employees

4.0

“Clickup Review”

Pros

ClickUp enables collaboration and progress tracking on projects making it an essential tool for performance management.

Cons

Currently there are no significant drawbacks but the addition of a chatbox could be useful.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

7

Functionality

8

A
Abhishek

Information Technology and Services, 51-100 employees

5.0

“Great Platform for Accurate Time Management”

Pros

The time tracker feature ensures efficient work progression.

Cons

As of now I haven't encountered any shortcomings but I look forward to exploring new ClickUp features.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

NK
Naveen Kumar

Human Resources, 1-10 employees

5.0

“Best for Streamlining HR Tasks”

Pros

Clickup has been immensely helpful for simplifying Human Resources and management tasks in my role as an HR intern.

Cons

As a novice user I haven't encountered any downsides to Clickup yet. It effectively meets the needs of management professionals.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

S
Syed

Staffing and Recruiting, 1-10 employees

5.0

“Simplifying Task Management with ClickUp”

Pros

ClickUp's user-friendly interface has made task management a breeze promoting efficiency and reducing distractions for both individuals and teams.

Cons

While some users have reported occasional slow loading times I personally have not experienced this issue. Such occasional complaints are a minor aspect of the overall positive experience.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

9

A
Aylon

E-Learning, 51-100 employees

4.0

“Fast & Efficient Task Management”

Pros

ClickUp's ease of use and efficient ticket creation and management make it a valuable tool for our software development needs.

Cons

We encountered challenges when connecting ClickUp to GitLab and had difficulties with ticket searches. The transition to version 2.0 posed some issues which were expected to improve the platform but fell short.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

8

E
Eric

Logistics and Supply Chain, 500+ employees

5.0

“Streamlining Workflow with Clickup”

Pros

Clickup offers exceptional versatility for large team collaborations significantly improving workflow efficiency.

Cons

While Clickup promotes seamless workflow users need proper onboarding to maximize its benefits and avoid potential delays.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

8

A
Anonymous

Small Business, 1-10 employees

5.0

“Valuable Tool with a Learning Curve”

Pros

Clickup serves as a comprehensive organizational hub allowing me to manage recurring tasks projects and workflows efficiently. The various views adapt to different situations simplifying daily business operations.

Cons

Initially the extensive scope of the tool was overwhelming requiring significant time investment in tutorials and training to optimize its use.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

9

A
Anonymous

Large Enterprise, 101-500 employees

5.0

“Enhanced Team Collaboration with ClickUp”

Pros

ClickUp's platform features encompassing task management communication tools and file sharing have streamlined our workflow and fostered improved collaboration within our team.

Cons

Enhancing the user experience could be achieved by providing additional guidance or templates for setting up workflows.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9