Total 2467 reviews
4.6
All reviews are from verified customers
Rating Distribution
5
Stars65%
4
Stars28%
3
Stars5%
2
Stars1%
1
Stars1%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Entertainment, 11-50 employees
“Great User Interface”
Pros
The platform provides a positive user experience with cuttingedge features and a reliable, intuitive interface.
Cons
Some drawbacks include a learning curve, potential expenses, compatibility concerns, limited support, overwhelming features, and customization constraints.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
9
Functionality
8
Computer Software, 51-100 employees
“ClickUp A Valuable Project Partner”
Pros
ClickUp has been instrumental in our software organization, helping us efficiently schedule and manage tasks, monitor progress, and streamline the development process.
Cons
One minor drawback is the absence of a robust freemium license option, limiting access to premium features like custom tags for free users. This, however, does not diminish its overall value.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
8
Computer Software, 51-100 employees
“The Ultimate Business Management Solution”
Pros
ClickUps dashboards offer a customizable, shareable, and transferable way to stay on top of all aspects of a project. It provides a comprehensive view tailored to each projects needs.
Cons
The ability to edit and automatically update comments in Slack would be a welcome enhancement. However, this is a minor suggestion in an otherwise highly effective tool.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Information Technology and Services, 1-10 employees
“Simplify Task Organization with ClickUp”
Pros
ClickUp has been a gamechanger in eliminating the need for spreadsheets to track tasks. It offers diverse views for tasks, making it a versatile platform for task management.
Cons
Some aspects, like programming recurring tasks and merging duplicates, can be challenging. However, these are minor inconveniences in the overall utility of the tool.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Computer Software, 11-50 employees
“Agile Task Management Made Easier”
Pros
ClickUp simplifies the management of sprints, providing clear visibility into developer workflows, which is crucial for a product owner like me.
Cons
While ClickUp offers powerful features, it may not be the most intuitive tool, with an overload of information. Customization options for dashboard analytics are somewhat limited.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
8
Functionality
9
Research, 11-50 employees
“A Versatile Project Management Tool”
Pros
ClickUp is a powerful project management tool with extensive functionality. It has a learning curve, but the free account allows users to get started and explore its basic features.
Cons
Due to its extensive capabilities, it may take some time to fully grasp all its functions. However, there are ample online resources and tutorials available to support the learning process.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
9
Functionality
9
Design, 1-10 employees
“The Ultimate Business and Project Management Solution”
Pros
ClickUp stands out as the best project and business management software Ive used. It offers full customization for our needs, serving as a comprehensive hub for our business, including projects, contacts, and blog posts. The platform is continuously evolving with new features.
Cons
Occasional performance issues have been noted, but improvements are in progress. Additionally, the AI feature can be costly, depending on the number of users.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Computer Software, 1-10 employees
“Streamlining Workflow with ClickUp”
Pros
ClickUp offers a wide range of features and customizable options to cater to various workflow needs. It serves as a comprehensive platform for managing projects, tasks, documents, and team collaboration.
Cons
ClickUp presents a steep learning curve, especially when exploring its advanced features and customization options. It may require time to fully grasp and utilize its functionalities.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
8
Logistics and Supply Chain, 11-50 employees
“Very Comprehensive but Not So Simple”
Pros
I like the wide range of features especially the flexibility it offered in setting up user stories and tracking team hours based on tasks.
Cons
It could be challenging at times due to the use of different terminology like using milestones for Epics. Additionally setting up user stories and their subtasks for sprints could be tricky as they were removed from the backlog causing some confusion.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Consumer Services, 1-10 employees
“ClickUp Is a Game Changer”
Pros
I'm enjoying exploring this application and I'm looking forward to discovering its full capabilities. I particularly love that it allows me to manage projects and budgets in one place eliminating the need for multiple tools.
Cons
I'm unsure if the ability to create and submit invoices to clients is available. Having this feature would be beneficial for tracking payments and budgeting.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
8
Functionality
8
E-Learning, 11-50 employees
“Great Platform for Project Management”
Pros
ClickUp offers a comprehensive all-in-one project management platform.
Cons
Due to its wide range of features the interface may appear complex for new users.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Retail, 1-10 employees
“ClickUp Review”
Pros
The Product roadmap and Digital Office features have been invaluable for finding and selling products leading to profits.
Cons
Occasionally there are stutters during application launches which can be frustrating.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9
Information Technology and Services, 11-50 employees
“Clickup Review”
Pros
ClickUp enables collaboration and progress tracking on projects making it an essential tool for performance management.
Cons
Currently there are no significant drawbacks but the addition of a chatbox could be useful.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
7
Functionality
8
Information Technology and Services, 51-100 employees
“Great Platform for Accurate Time Management”
Pros
The time tracker feature ensures efficient work progression.
Cons
As of now I haven't encountered any shortcomings but I look forward to exploring new ClickUp features.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Human Resources, 1-10 employees
“Best for Streamlining HR Tasks”
Pros
Clickup has been immensely helpful for simplifying Human Resources and management tasks in my role as an HR intern.
Cons
As a novice user I haven't encountered any downsides to Clickup yet. It effectively meets the needs of management professionals.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Staffing and Recruiting, 1-10 employees
“Simplifying Task Management with ClickUp”
Pros
ClickUp's user-friendly interface has made task management a breeze promoting efficiency and reducing distractions for both individuals and teams.
Cons
While some users have reported occasional slow loading times I personally have not experienced this issue. Such occasional complaints are a minor aspect of the overall positive experience.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
9
E-Learning, 51-100 employees
“Fast & Efficient Task Management”
Pros
ClickUp's ease of use and efficient ticket creation and management make it a valuable tool for our software development needs.
Cons
We encountered challenges when connecting ClickUp to GitLab and had difficulties with ticket searches. The transition to version 2.0 posed some issues which were expected to improve the platform but fell short.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
8
Functionality
8
Logistics and Supply Chain, 500+ employees
“Streamlining Workflow with Clickup”
Pros
Clickup offers exceptional versatility for large team collaborations significantly improving workflow efficiency.
Cons
While Clickup promotes seamless workflow users need proper onboarding to maximize its benefits and avoid potential delays.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
9
Functionality
8
Small Business, 1-10 employees
“Valuable Tool with a Learning Curve”
Pros
Clickup serves as a comprehensive organizational hub allowing me to manage recurring tasks projects and workflows efficiently. The various views adapt to different situations simplifying daily business operations.
Cons
Initially the extensive scope of the tool was overwhelming requiring significant time investment in tutorials and training to optimize its use.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
9
Large Enterprise, 101-500 employees
“Enhanced Team Collaboration with ClickUp”
Pros
ClickUp's platform features encompassing task management communication tools and file sharing have streamlined our workflow and fostered improved collaboration within our team.
Cons
Enhancing the user experience could be achieved by providing additional guidance or templates for setting up workflows.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9