Total 1755 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

65%

4

Stars

28%

3

Stars

5%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

MK

Marcus Knight

Marketing and Advertising, 11-50 employees

Less than 6 months

3.0
June 2023

Strong task management but occasional bugs appear

Pros

After trying a bunch of project management tools this was the one that handled the most important thing for us best such as managing tasks across different people and multiple projects. Plenty of other platforms had lots of features but none matched this part as well.

Cons

The platform does seem a little buggy. I have been told that should get better over time but it's still something that comes up now and then.

Rating Distribution

Ease of use

6

Value for money

5

Customer Support

7

Functionality

5

RC

Remo Castiglioni

Restaurants, 1-10 employees

Less than a year

5.0
June 2023

Powerful and versatile configuration options available

Pros

There are so many customizable options that it's possible to organize just about everything, from information and tasks to lists and all kinds of data. It's highly flexible and packed with tools that save time when setting things up and keeping things organized. It also works really well for planning and tracking personal activities or hobbies, not just work-related tasks.

Cons

At the beginning it can feel a bit complex and somewhat difficult to set up all the available options but once you get used to it, you start to understand how powerful the tools really are.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

10

EUN

Edson Ubaldo Neto

Computer Software, 11-50 employees

Less than 6 months

5.0
June 2023

More features give you much better control

Pros

We used MeisterTask to manage our IT team's tasks but it was pretty limited in terms of features. ClickUp brought a much wider range of possibilities at a lower cost which really improved the way we manage and track the work being done.

Cons

Since the tool comes with a LOT of options, it can be a little confusing for users at first.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

A

Anonymous

Not Specified, 500+ employees

5.0
June 2023

ClickUp A GameChanger for Team Collaboration

Pros

ClickUp serves as an extensive and customizable project management platform designed to function as a unified digital workspace for teams. Its notable strengths include centralizing all work related activities, tasks, and team communication in one convenient location, thereby eliminating information silos.

Cons

ClickUps effectiveness largely relies on its integration with other tools and services that teams already use. Limited integrations may impact its overall utility.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

A

Antonello

Farming, 11-50 employees

3.0
June 2023

ClickUp A Sturdy Solution

Pros

ClickUp has facilitated the organization of my entire business, offering a comprehensive overview and integration of various aspects, including presentation and employee management.

Cons

While ClickUp is generally reliable, it does suffer from occasional glitches that have yet to be resolved through tech support interactions.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

6

Functionality

6

A

Anonymous

Not Specified, 1-10 employees

4.0
June 2023

Effective SOP Management with ClickUp

Pros

ClickUp has allowed me to organize my entire business, offering a centralized platform for presentation and task tracking. The builtin email functionality and CRM features are notable.

Cons

Notably, ClickUp experiences glitches, particularly in the email feature, with ongoing tech support engagement to resolve the issue.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

7

A

Alejandra

Management Consulting, 1-10 employees

5.0
June 2023

Embracing ClickUp

Pros

I hold a deep appreciation for ClickUp it stands as my preferred project management software.

Cons

Honestly, I have no reservations or dislikes regarding this platform.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

8

A

Anonymous

Not Specified, 51-100 employees

3.0
June 2023

Not Recommended for Design Ops and Creatives

Pros

None to highlight. In comparison to our previous project management platform, ClickUp comes across as a more complex replica with fewer features.

Cons

ClickUp appears cluttered and lacks web proofing, a crucial element for UX and user journey testing. It lacks integration with Adobe Creative Cloud and is not userfriendly for design ops teams, resulting in increased complexity for design teams. The transition from Wrike to ClickUp has shifted many automated processes to manual, making it less efficient for design ops. Overall, ClickUp may not suit design or creative teams well.

Rating Distribution

Ease of use

7

Value for money

6

Customer Support

8

Functionality

6

A

Anonymous

Not Specified, 11-50 employees

5.0
June 2023

ClickUp UserFriendly and Effective

Pros

ClickUp began as a personal tracking tool and evolved into a valuable resource for mentoring and managing individual contributors. Its intuitiveness makes it an ideal choice for project/task management and collaboration, especially for newcomers.

Cons

While I prefer more task hierarchy, ClickUps subtasks and overall user interface still offer excellent functionality. Its a minor preference in an otherwise useful tool.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

A

Anonymous

Not Specified, N/A employees

5.0
June 2023

ClickUp A Meeting Software Review

Pros

ClickUp provides endtoend protection between peers and offers a strong meeting software solution.

Cons

Compatibility and crossplatform mobile portability could be improved.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

T

Tamara

Research, 1-10 employees

5.0
June 2023

ClickUp - Feature Overload

Pros

I appreciated ClickUp's Write with AI feature which saves time in generating ideas quickly and presenting them meaningfully.

Cons

While initially liking ClickUp I found that it became overwhelming due to its abundance of features. It seemed to have added many unnecessary features leading to confusion.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

L

Luis

Automotive, 11-50 employees

5.0
June 2023

ClickUp - All-in-One Task Management

Pros

ClickUp is not just a traditional task management tool; it encompasses everything related to task management and organization.

Cons

Initially there was a learning curve but once I got the hang of it ClickUp became perfect for my needs.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

M

Mikkel

Design, 1-10 employees

1.0
June 2023

ClickUp - A Nightmare

Pros

The clean and attractive interface initially attracted me to ClickUp.

Cons

However my experience turned into a nightmare. I found it to be counterproductive and stopped using it altogether.

Rating Distribution

Ease of use

3

Value for money

5

Customer Support

4

Functionality

4

S

Steven

Real Estate, 11-50 employees

5.0
June 2023

ClickUp - The Ultimate Task Management Program

Pros

ClickUp has exceeded my expectations offering a wide range of features that other task management software lacks. It continually introduces new features including AI which promises to be a game-changer.

Cons

My only gripe with ClickUp is its pricing system for automations which I believe should be more aligned with Zapier's pricing model.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

9

T

Tasha

Broadcast Media, 1-10 employees

5.0
June 2023

ClickUp - Business Saver

Pros

My overall experience with ClickUp was superb. It outperformed other task management software I've used and it offers powerful features for project management progress tracking and real-time chat.

Cons

The pricing structure could be more competitive in comparison to rival platforms.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

A

Anonymous

Not Specified, 500+ employees

5.0
June 2023

ClickUp - A Game-Changer for Team Collaboration

Pros

ClickUp serves as an extensive and customizable project management platform designed to function as a unified digital workspace for teams. Its notable strengths include centralizing all work-related activities tasks and team communication in one convenient location thereby eliminating information silos.

Cons

ClickUp's effectiveness largely relies on its integration with other tools and services that teams already use. Limited integrations may impact its overall utility.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

8

W

Wesley

Construction, 1-10 employees

4.0
June 2023

Seamless Task Management on Mobile

Pros

I appreciate the swift and effortless task management on the ClickUp mobile app particularly for quickly recording tasks that can be further edited.

Cons

While the app offers ease of use it lacks certain features and customization options.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

7

Functionality

7

R

Rodrigo

Automotive, 11-50 employees

5.0
June 2023

ClickUp - A Powerful All-in-One Solution

Pros

ClickUp impresses with its comprehensive features making it an ideal choice for our team. Each department customizes it to meet their unique needs making it a versatile tool for us.

Cons

Initially understanding the platform's full potential can be overwhelming.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

8

AN

Ahmed Noor

Import and Export, 1-10 employees

5.0
June 2023

Basim Global Fz-LLC ClickUp Review

Pros

ClickUp provides a complete package that aligns with various business needs. Its template manager offers a wide range of pre-designed projects and lists saving valuable time for project managers.

Cons

Notable drawbacks include the absence of log management for error tracking the lack of a reconfirmation feature for deleted tasks and the need for quick human support for issue resolution.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

9

T

Tiffany

Automotive, 11-50 employees

4.0
June 2023

Simplified Project Management

Pros

ClickUp offers a straightforward approach to project management enabling users to handle projects track progress and mark tasks as completed within a single application.

Cons

ClickUp may lack some brand-defining features compared to other products.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

7