Marcus Knight
Marketing and Advertising, 11-50 employees
Less than 6 months
“Strong task management but occasional bugs appear”
Pros
After trying a bunch of project management tools this was the one that handled the most important thing for us best such as managing tasks across different people and multiple projects. Plenty of other platforms had lots of features but none matched this part as well.
Cons
The platform does seem a little buggy. I have been told that should get better over time but it's still something that comes up now and then.
Rating Distribution
Ease of use
6
Value for money
5
Customer Support
7
Functionality
5
Remo Castiglioni
Restaurants, 1-10 employees
Less than a year
“Powerful and versatile configuration options available”
Pros
There are so many customizable options that it's possible to organize just about everything, from information and tasks to lists and all kinds of data. It's highly flexible and packed with tools that save time when setting things up and keeping things organized. It also works really well for planning and tracking personal activities or hobbies, not just work-related tasks.
Cons
At the beginning it can feel a bit complex and somewhat difficult to set up all the available options but once you get used to it, you start to understand how powerful the tools really are.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
10
Edson Ubaldo Neto
Computer Software, 11-50 employees
Less than 6 months
“More features give you much better control”
Pros
We used MeisterTask to manage our IT team's tasks but it was pretty limited in terms of features. ClickUp brought a much wider range of possibilities at a lower cost which really improved the way we manage and track the work being done.
Cons
Since the tool comes with a LOT of options, it can be a little confusing for users at first.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Anonymous
Not Specified, 500+ employees
“ClickUp A GameChanger for Team Collaboration”
Pros
ClickUp serves as an extensive and customizable project management platform designed to function as a unified digital workspace for teams. Its notable strengths include centralizing all work related activities, tasks, and team communication in one convenient location, thereby eliminating information silos.
Cons
ClickUps effectiveness largely relies on its integration with other tools and services that teams already use. Limited integrations may impact its overall utility.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Antonello
Farming, 11-50 employees
“ClickUp A Sturdy Solution”
Pros
ClickUp has facilitated the organization of my entire business, offering a comprehensive overview and integration of various aspects, including presentation and employee management.
Cons
While ClickUp is generally reliable, it does suffer from occasional glitches that have yet to be resolved through tech support interactions.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
6
Functionality
6
Anonymous
Not Specified, 1-10 employees
“Effective SOP Management with ClickUp”
Pros
ClickUp has allowed me to organize my entire business, offering a centralized platform for presentation and task tracking. The builtin email functionality and CRM features are notable.
Cons
Notably, ClickUp experiences glitches, particularly in the email feature, with ongoing tech support engagement to resolve the issue.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
7
Alejandra
Management Consulting, 1-10 employees
“Embracing ClickUp”
Pros
I hold a deep appreciation for ClickUp it stands as my preferred project management software.
Cons
Honestly, I have no reservations or dislikes regarding this platform.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
8
Anonymous
Not Specified, 51-100 employees
“Not Recommended for Design Ops and Creatives”
Pros
None to highlight. In comparison to our previous project management platform, ClickUp comes across as a more complex replica with fewer features.
Cons
ClickUp appears cluttered and lacks web proofing, a crucial element for UX and user journey testing. It lacks integration with Adobe Creative Cloud and is not userfriendly for design ops teams, resulting in increased complexity for design teams. The transition from Wrike to ClickUp has shifted many automated processes to manual, making it less efficient for design ops. Overall, ClickUp may not suit design or creative teams well.
Rating Distribution
Ease of use
7
Value for money
6
Customer Support
8
Functionality
6
Anonymous
Not Specified, 11-50 employees
“ClickUp UserFriendly and Effective”
Pros
ClickUp began as a personal tracking tool and evolved into a valuable resource for mentoring and managing individual contributors. Its intuitiveness makes it an ideal choice for project/task management and collaboration, especially for newcomers.
Cons
While I prefer more task hierarchy, ClickUps subtasks and overall user interface still offer excellent functionality. Its a minor preference in an otherwise useful tool.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Anonymous
Not Specified, N/A employees
“ClickUp A Meeting Software Review”
Pros
ClickUp provides endtoend protection between peers and offers a strong meeting software solution.
Cons
Compatibility and crossplatform mobile portability could be improved.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Tamara
Research, 1-10 employees
“ClickUp - Feature Overload”
Pros
I appreciated ClickUp's Write with AI feature which saves time in generating ideas quickly and presenting them meaningfully.
Cons
While initially liking ClickUp I found that it became overwhelming due to its abundance of features. It seemed to have added many unnecessary features leading to confusion.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Luis
Automotive, 11-50 employees
“ClickUp - All-in-One Task Management”
Pros
ClickUp is not just a traditional task management tool; it encompasses everything related to task management and organization.
Cons
Initially there was a learning curve but once I got the hang of it ClickUp became perfect for my needs.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Mikkel
Design, 1-10 employees
“ClickUp - A Nightmare”
Pros
The clean and attractive interface initially attracted me to ClickUp.
Cons
However my experience turned into a nightmare. I found it to be counterproductive and stopped using it altogether.
Rating Distribution
Ease of use
3
Value for money
5
Customer Support
4
Functionality
4
Steven
Real Estate, 11-50 employees
“ClickUp - The Ultimate Task Management Program”
Pros
ClickUp has exceeded my expectations offering a wide range of features that other task management software lacks. It continually introduces new features including AI which promises to be a game-changer.
Cons
My only gripe with ClickUp is its pricing system for automations which I believe should be more aligned with Zapier's pricing model.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
9
Tasha
Broadcast Media, 1-10 employees
“ClickUp - Business Saver”
Pros
My overall experience with ClickUp was superb. It outperformed other task management software I've used and it offers powerful features for project management progress tracking and real-time chat.
Cons
The pricing structure could be more competitive in comparison to rival platforms.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Anonymous
Not Specified, 500+ employees
“ClickUp - A Game-Changer for Team Collaboration”
Pros
ClickUp serves as an extensive and customizable project management platform designed to function as a unified digital workspace for teams. Its notable strengths include centralizing all work-related activities tasks and team communication in one convenient location thereby eliminating information silos.
Cons
ClickUp's effectiveness largely relies on its integration with other tools and services that teams already use. Limited integrations may impact its overall utility.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
8
Functionality
8
Wesley
Construction, 1-10 employees
“Seamless Task Management on Mobile”
Pros
I appreciate the swift and effortless task management on the ClickUp mobile app particularly for quickly recording tasks that can be further edited.
Cons
While the app offers ease of use it lacks certain features and customization options.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
7
Functionality
7
Rodrigo
Automotive, 11-50 employees
“ClickUp - A Powerful All-in-One Solution”
Pros
ClickUp impresses with its comprehensive features making it an ideal choice for our team. Each department customizes it to meet their unique needs making it a versatile tool for us.
Cons
Initially understanding the platform's full potential can be overwhelming.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
9
Functionality
8
Ahmed Noor
Import and Export, 1-10 employees
“Basim Global Fz-LLC ClickUp Review”
Pros
ClickUp provides a complete package that aligns with various business needs. Its template manager offers a wide range of pre-designed projects and lists saving valuable time for project managers.
Cons
Notable drawbacks include the absence of log management for error tracking the lack of a reconfirmation feature for deleted tasks and the need for quick human support for issue resolution.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
9
Tiffany
Automotive, 11-50 employees
“Simplified Project Management”
Pros
ClickUp offers a straightforward approach to project management enabling users to handle projects track progress and mark tasks as completed within a single application.
Cons
ClickUp may lack some brand-defining features compared to other products.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
7