Total 2467 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

65%

4

Stars

28%

3

Stars

5%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

A
Anonymous

Not Specified, 1-10 employees

4.0

“Effective SOP Management with ClickUp”

Pros

ClickUp has allowed me to organize my entire business, offering a centralized platform for presentation and task tracking. The builtin email functionality and CRM features are notable.

Cons

Notably, ClickUp experiences glitches, particularly in the email feature, with ongoing tech support engagement to resolve the issue.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

7

A
Alejandra

Management Consulting, 1-10 employees

5.0

“Embracing ClickUp”

Pros

I hold a deep appreciation for ClickUp it stands as my preferred project management software.

Cons

Honestly, I have no reservations or dislikes regarding this platform.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

8

A
Anonymous

Not Specified, 51-100 employees

3.0

“Not Recommended for Design Ops and Creatives”

Pros

None to highlight. In comparison to our previous project management platform, ClickUp comes across as a more complex replica with fewer features.

Cons

ClickUp appears cluttered and lacks web proofing, a crucial element for UX and user journey testing. It lacks integration with Adobe Creative Cloud and is not userfriendly for design ops teams, resulting in increased complexity for design teams. The transition from Wrike to ClickUp has shifted many automated processes to manual, making it less efficient for design ops. Overall, ClickUp may not suit design or creative teams well.

Rating Distribution

Ease of use

7

Value for money

6

Customer Support

8

Functionality

6

A
Anonymous

Not Specified, 11-50 employees

5.0

“ClickUp UserFriendly and Effective”

Pros

ClickUp began as a personal tracking tool and evolved into a valuable resource for mentoring and managing individual contributors. Its intuitiveness makes it an ideal choice for project/task management and collaboration, especially for newcomers.

Cons

While I prefer more task hierarchy, ClickUps subtasks and overall user interface still offer excellent functionality. Its a minor preference in an otherwise useful tool.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

A
Anonymous

Not Specified, N/A employees

5.0

“ClickUp A Meeting Software Review”

Pros

ClickUp provides endtoend protection between peers and offers a strong meeting software solution.

Cons

Compatibility and crossplatform mobile portability could be improved.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

T
Tamara

Research, 1-10 employees

5.0

“ClickUp - Feature Overload”

Pros

I appreciated ClickUp's Write with AI feature which saves time in generating ideas quickly and presenting them meaningfully.

Cons

While initially liking ClickUp I found that it became overwhelming due to its abundance of features. It seemed to have added many unnecessary features leading to confusion.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

L
Luis

Automotive, 11-50 employees

5.0

“ClickUp - All-in-One Task Management”

Pros

ClickUp is not just a traditional task management tool; it encompasses everything related to task management and organization.

Cons

Initially there was a learning curve but once I got the hang of it ClickUp became perfect for my needs.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

M
Mikkel

Design, 1-10 employees

1.0

“ClickUp - A Nightmare”

Pros

The clean and attractive interface initially attracted me to ClickUp.

Cons

However my experience turned into a nightmare. I found it to be counterproductive and stopped using it altogether.

Rating Distribution

Ease of use

3

Value for money

5

Customer Support

4

Functionality

4

S
Steven

Real Estate, 11-50 employees

5.0

“ClickUp - The Ultimate Task Management Program”

Pros

ClickUp has exceeded my expectations offering a wide range of features that other task management software lacks. It continually introduces new features including AI which promises to be a game-changer.

Cons

My only gripe with ClickUp is its pricing system for automations which I believe should be more aligned with Zapier's pricing model.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

9

T
Tasha

Broadcast Media, 1-10 employees

5.0

“ClickUp - Business Saver”

Pros

My overall experience with ClickUp was superb. It outperformed other task management software I've used and it offers powerful features for project management progress tracking and real-time chat.

Cons

The pricing structure could be more competitive in comparison to rival platforms.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

A
Anonymous

Not Specified, 500+ employees

5.0

“ClickUp - A Game-Changer for Team Collaboration”

Pros

ClickUp serves as an extensive and customizable project management platform designed to function as a unified digital workspace for teams. Its notable strengths include centralizing all work-related activities tasks and team communication in one convenient location thereby eliminating information silos.

Cons

ClickUp's effectiveness largely relies on its integration with other tools and services that teams already use. Limited integrations may impact its overall utility.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

8

W
Wesley

Construction, 1-10 employees

4.0

“Seamless Task Management on Mobile”

Pros

I appreciate the swift and effortless task management on the ClickUp mobile app particularly for quickly recording tasks that can be further edited.

Cons

While the app offers ease of use it lacks certain features and customization options.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

7

Functionality

7

R
Rodrigo

Automotive, 11-50 employees

5.0

“ClickUp - A Powerful All-in-One Solution”

Pros

ClickUp impresses with its comprehensive features making it an ideal choice for our team. Each department customizes it to meet their unique needs making it a versatile tool for us.

Cons

Initially understanding the platform's full potential can be overwhelming.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

8

AN
Ahmed Noor

Import and Export, 1-10 employees

5.0

“Basim Global Fz-LLC ClickUp Review”

Pros

ClickUp provides a complete package that aligns with various business needs. Its template manager offers a wide range of pre-designed projects and lists saving valuable time for project managers.

Cons

Notable drawbacks include the absence of log management for error tracking the lack of a reconfirmation feature for deleted tasks and the need for quick human support for issue resolution.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

9

T
Tiffany

Automotive, 11-50 employees

4.0

“Simplified Project Management”

Pros

ClickUp offers a straightforward approach to project management enabling users to handle projects track progress and mark tasks as completed within a single application.

Cons

ClickUp may lack some brand-defining features compared to other products.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

7

EL
Edna Luci

Marketing and Advertising, 1-10 employees

5.0

“ClickUp - My Ultimate Project and Task Management Tool”

Pros

My experience with ClickUp has been incredibly positive revolutionizing the way I manage projects and tasks. Its impressive functionality enables efficient organization task assignment and real-time tracking.

Cons

Occasionally the upload speed can be sluggish particularly for larger projects or when handling numerous attachments.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

8

L
Lori

Accounting, 1-10 employees

4.0

“ClickUp Review - User-Friendly with Room for Improvement”

Pros

ClickUp boasts user-friendliness and ease of implementation.

Cons

The reviewer desires more automated setup options for status features.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

9

Functionality

8

P
Pritesh

Education Management, 11-50 employees

5.0

“ClickUp - The Ultimate Task Management Tool”

Pros

ClickUp's new AI features are a remarkable addition enhancing personalization project management task assignment and progress tracking. The platform offers comprehensive task and project management capabilities.

Cons

The platform's wealth of options can be confusing initially and it comes at a cost.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

S
Shannon

Consumer Goods, 500+ employees

4.0

“Highly Recommend ClickUp!”

Pros

ClickUp is highly customizable and offers various functionalities that can be easily added. It features a straightforward learning curve supported by a wealth of online resources for learning.

Cons

ClickUp can be cumbersome when setting up multiple spaces uniformly making workflow adjustments challenging if dealing with numerous spaces.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

7

Functionality

8

N
Nikki

Marketing and Advertising, 1-10 employees

5.0

“ClickUp - Meeting My Needs and Beyond!”

Pros

ClickUp has transformed task management and collaboration with remote workers into a breeze.

Cons

While ClickUp offers vast possibilities its extensive feature set can be daunting at first. However the reviewer found helpful guidance through YouTube videos to get started.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

9