Total 2467 reviews
4.6
All reviews are from verified customers
Rating Distribution
5
Stars65%
4
Stars28%
3
Stars5%
2
Stars1%
1
Stars1%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Large Enterprise, 51-100 employees
“A Must-Have Tool for Productivity”
Pros
ClickUp has revolutionized how my team operates. It has greatly improved organization transparency and knowledge sharing among team members and I highly recommend it.
Cons
While it has brought tremendous benefits there is still much more potential to unlock with ClickUp. The learning curve is steep and onboarding new users can be somewhat challenging.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Non-Profit Organization, 1-10 employees
“A Powerful but Pricey Daily Task Management Tool”
Pros
ClickUp offers an array of valuable features such as templates recurring tasks goals chat widgets in dashboards and client request forms. It simplifies proof reviewing with its file click-and-comment feature.
Cons
Despite its power ClickUp lacks complex and multi-step automations compared to other tools. Additionally managing user privileges can be a challenge even with a premium package.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
8
Functionality
7
Computer & Network Security, 11-50 employees
“Empowering Teams with ClickUp”
Pros
ClickUp provides a highly positive experience by offering versatile project management capabilities seamless collaboration tools and convenient mobile access. It empowers teams to work more efficiently.
Cons
While ClickUp delivers substantial benefits it may pose a learning curve for new users and experience occasional performance issues.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
7
Functionality
7
Food Production, 500+ employees
“Simplifying Marketing with ClickUp”
Pros
ClickUp's simplicity and efficiency have added value to our marketing and creative teams. It fosters transparency communication and helps us stay organized.
Cons
Occasional app slowness may require refreshing. While some have reported this as a drawback it's not significant enough to deter me from using ClickUp.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
8
Functionality
8
Design, 1-10 employees
“Simplify Goal Setting with ClickUp”
Pros
ClickUp's tiered project and task organization feature has been immensely helpful for setting and visualizing goals in my projects.
Cons
One minor inconvenience is that pressing 'Enter' automatically saves edits instead of moving to the next line. Additionally leaving separate comments can be a bit challenging.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
9
Functionality
8
Marketing and Advertising, 11-50 employees
“Enhance Task Management with ClickUp”
Pros
ClickUp has simplified task management and improved project visibility for my team. It's easy to use and has streamlined our tasks effectively.
Cons
ClickUp may experience occasional slowness but it hasn't been a significant issue for me. It's a minor inconvenience in an otherwise dependable tool.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
9
Arts and Crafts, 1-10 employees
“A Reliable Tool for Task Management”
Pros
ClickUp's easy setup and user-friendly interface make it a reliable tool for task management. It offers transparency progress tracking and simplicity in task management.
Cons
While it provides extra features that may not always be needed it's good to have them available for when they are required.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
8
Functionality
7
Real Estate, 1-10 employees
“Mixed Experience with ClickUp”
Pros
I was drawn to ClickUp due to its yearly pricing as I needed a place to manage contacts during my company transition.
Cons
Unfortunately ClickUp felt somewhat clunky to me and I ultimately abandoned it. I had hoped to create a CRM and nurture contacts but it seemed like a lot of effort to manage.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
9
Functionality
7
Non-Profit Organization Management, 51-100 employees
“ClickUp - Powerful but Challenging”
Pros
I recently joined a team that uses ClickUp and I noticed that the platform offers significant power for its price. It can be considered a more accessible alternative to Monday.
Cons
At present the platform's design lacks intuitiveness making it challenging to quickly grasp task information. The interface feels cluttered causing confusion and visual distractions.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
6
Functionality
7
Writing and Editing, 1-10 employees
“Impressed with ClickUp's Productivity”
Pros
ClickUp impressed me with its ability to combine multiple projects into one platform facilitating team collaboration and maximizing efficiency.
Cons
While ClickUp offers a fantastic range of features having human support would further enhance the platform's user experience.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
8
Not Specified, N/A employees
“ClickUp - A Powerful Project Management Tool”
Pros
ClickUp's versatility and comprehensive features for project management are impressive. The platform's user interface is intuitive and highly customizable allowing me to adapt it to my specific needs.
Cons
The only minor drawback I noticed is occasional page loading times which although a minor inconvenience do not significantly impact my daily work.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Not Specified, 11-50 employees
“ClickUp - Enhancing Productivity”
Pros
ClickUp is one of the best tools for productivity collaboration and task management. It fosters productivity effectively.
Cons
While ClickUp offers numerous features some initial challenges were encountered related to linking and resource management. However the support provided helped address these issues.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9
Broadcast Media, 11-50 employees
Free Trial
“Works well across all your devices”
Pros
It's a user friendly tool that works well across different devices.
Cons
Getting used to it can still be difficult since you have to spend too much time searching for the tools inside the software.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
8
Functionality
7
Information Technology and Services, 51-100 employees
Less than a year
“Complete workflows available in Portuguese”
Pros
The creation of flows and workflows, document storage and the ability to use the platform in Portuguese make it very useful in day to day use.
Cons
I had difficulty using the help resources when setting up a workflow but a colleague was able to guide me internally.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
Automotive, 1-10 employees
Less than a year
“A powerful platform packed with features”
Pros
It comes with a huge range of features and that makes it an incredibly powerful platform to work with.
Cons
Because it offers so many functions, it can feel a bit overwhelming when you're just getting started.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Food & Beverages, 11-50 employees
More than a year
“Versatile workspace that is truly enjoyable”
Pros
Compared with a lot of other project management tools this one has a fresh, innovative feel that comes across as lighter and more pleasant to work in. I really value how versatile it is, along with the level of customization it offers and its user friendly interface.
Cons
Every now and then I ran into an error while trying to create a new list and I couldn't find any online documentation that explained it.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
7
Functionality
7
Marketing and Advertising, 11-50 employees
Less than 6 months
“Strong task management but occasional bugs appear”
Pros
After trying a bunch of project management tools this was the one that handled the most important thing for us best such as managing tasks across different people and multiple projects. Plenty of other platforms had lots of features but none matched this part as well.
Cons
The platform does seem a little buggy. I have been told that should get better over time but it's still something that comes up now and then.
Rating Distribution
Ease of use
6
Value for money
5
Customer Support
7
Functionality
5
Restaurants, 1-10 employees
Less than a year
“Powerful and versatile configuration options available”
Pros
There are so many customizable options that it's possible to organize just about everything, from information and tasks to lists and all kinds of data. It's highly flexible and packed with tools that save time when setting things up and keeping things organized. It also works really well for planning and tracking personal activities or hobbies, not just work-related tasks.
Cons
At the beginning it can feel a bit complex and somewhat difficult to set up all the available options but once you get used to it, you start to understand how powerful the tools really are.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
10
Computer Software, 11-50 employees
Less than 6 months
“More features give you much better control”
Pros
We used MeisterTask to manage our IT team's tasks but it was pretty limited in terms of features. ClickUp brought a much wider range of possibilities at a lower cost which really improved the way we manage and track the work being done.
Cons
Since the tool comes with a LOT of options, it can be a little confusing for users at first.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Farming, 11-50 employees
“ClickUp A Sturdy Solution”
Pros
ClickUp has facilitated the organization of my entire business, offering a comprehensive overview and integration of various aspects, including presentation and employee management.
Cons
While ClickUp is generally reliable, it does suffer from occasional glitches that have yet to be resolved through tech support interactions.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
6
Functionality
6