Total 2467 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

65%

4

Stars

28%

3

Stars

5%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

A
Anonymous

Large Enterprise, 51-100 employees

5.0

“A Must-Have Tool for Productivity”

Pros

ClickUp has revolutionized how my team operates. It has greatly improved organization transparency and knowledge sharing among team members and I highly recommend it.

Cons

While it has brought tremendous benefits there is still much more potential to unlock with ClickUp. The learning curve is steep and onboarding new users can be somewhat challenging.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

C
Christopher

Non-Profit Organization, 1-10 employees

4.0

“A Powerful but Pricey Daily Task Management Tool”

Pros

ClickUp offers an array of valuable features such as templates recurring tasks goals chat widgets in dashboards and client request forms. It simplifies proof reviewing with its file click-and-comment feature.

Cons

Despite its power ClickUp lacks complex and multi-step automations compared to other tools. Additionally managing user privileges can be a challenge even with a premium package.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

8

Functionality

7

S
Shadman

Computer & Network Security, 11-50 employees

4.0

“Empowering Teams with ClickUp”

Pros

ClickUp provides a highly positive experience by offering versatile project management capabilities seamless collaboration tools and convenient mobile access. It empowers teams to work more efficiently.

Cons

While ClickUp delivers substantial benefits it may pose a learning curve for new users and experience occasional performance issues.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

7

Functionality

7

C
Craig

Food Production, 500+ employees

5.0

“Simplifying Marketing with ClickUp”

Pros

ClickUp's simplicity and efficiency have added value to our marketing and creative teams. It fosters transparency communication and helps us stay organized.

Cons

Occasional app slowness may require refreshing. While some have reported this as a drawback it's not significant enough to deter me from using ClickUp.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

8

J
Jess

Design, 1-10 employees

5.0

“Simplify Goal Setting with ClickUp”

Pros

ClickUp's tiered project and task organization feature has been immensely helpful for setting and visualizing goals in my projects.

Cons

One minor inconvenience is that pressing 'Enter' automatically saves edits instead of moving to the next line. Additionally leaving separate comments can be a bit challenging.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

8

G
George

Marketing and Advertising, 11-50 employees

5.0

“Enhance Task Management with ClickUp”

Pros

ClickUp has simplified task management and improved project visibility for my team. It's easy to use and has streamlined our tasks effectively.

Cons

ClickUp may experience occasional slowness but it hasn't been a significant issue for me. It's a minor inconvenience in an otherwise dependable tool.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

9

A
Alexis

Arts and Crafts, 1-10 employees

4.0

“A Reliable Tool for Task Management”

Pros

ClickUp's easy setup and user-friendly interface make it a reliable tool for task management. It offers transparency progress tracking and simplicity in task management.

Cons

While it provides extra features that may not always be needed it's good to have them available for when they are required.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

8

Functionality

7

J
Jillian

Real Estate, 1-10 employees

4.0

“Mixed Experience with ClickUp”

Pros

I was drawn to ClickUp due to its yearly pricing as I needed a place to manage contacts during my company transition.

Cons

Unfortunately ClickUp felt somewhat clunky to me and I ultimately abandoned it. I had hoped to create a CRM and nurture contacts but it seemed like a lot of effort to manage.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

9

Functionality

7

S
Savannah

Non-Profit Organization Management, 51-100 employees

3.0

“ClickUp - Powerful but Challenging”

Pros

I recently joined a team that uses ClickUp and I noticed that the platform offers significant power for its price. It can be considered a more accessible alternative to Monday.

Cons

At present the platform's design lacks intuitiveness making it challenging to quickly grasp task information. The interface feels cluttered causing confusion and visual distractions.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

6

Functionality

7

D
Dennis

Writing and Editing, 1-10 employees

5.0

“Impressed with ClickUp's Productivity”

Pros

ClickUp impressed me with its ability to combine multiple projects into one platform facilitating team collaboration and maximizing efficiency.

Cons

While ClickUp offers a fantastic range of features having human support would further enhance the platform's user experience.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

8

A
Anonymous

Not Specified, N/A employees

5.0

“ClickUp - A Powerful Project Management Tool”

Pros

ClickUp's versatility and comprehensive features for project management are impressive. The platform's user interface is intuitive and highly customizable allowing me to adapt it to my specific needs.

Cons

The only minor drawback I noticed is occasional page loading times which although a minor inconvenience do not significantly impact my daily work.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

A
Anonymous

Not Specified, 11-50 employees

5.0

“ClickUp - Enhancing Productivity”

Pros

ClickUp is one of the best tools for productivity collaboration and task management. It fosters productivity effectively.

Cons

While ClickUp offers numerous features some initial challenges were encountered related to linking and resource management. However the support provided helped address these issues.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

9

AM
Andrea Mesias

Broadcast Media, 11-50 employees

Free Trial

4.0

“Works well across all your devices”

Pros

It's a user friendly tool that works well across different devices.

Cons

Getting used to it can still be difficult since you have to spend too much time searching for the tools inside the software.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

8

Functionality

7

IL
Iolanda Leguizamon

Information Technology and Services, 51-100 employees

Less than a year

5.0

“Complete workflows available in Portuguese”

Pros

The creation of flows and workflows, document storage and the ability to use the platform in Portuguese make it very useful in day to day use.

Cons

I had difficulty using the help resources when setting up a workflow but a colleague was able to guide me internally.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

10

FN
Fernando Navarro

Automotive, 1-10 employees

Less than a year

5.0

“A powerful platform packed with features”

Pros

It comes with a huge range of features and that makes it an incredibly powerful platform to work with.

Cons

Because it offers so many functions, it can feel a bit overwhelming when you're just getting started.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

RV
Raymond Villapando

Food & Beverages, 11-50 employees

More than a year

4.0

“Versatile workspace that is truly enjoyable”

Pros

Compared with a lot of other project management tools this one has a fresh, innovative feel that comes across as lighter and more pleasant to work in. I really value how versatile it is, along with the level of customization it offers and its user friendly interface.

Cons

Every now and then I ran into an error while trying to create a new list and I couldn't find any online documentation that explained it.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

7

MK
Marcus Knight

Marketing and Advertising, 11-50 employees

Less than 6 months

3.0

“Strong task management but occasional bugs appear”

Pros

After trying a bunch of project management tools this was the one that handled the most important thing for us best such as managing tasks across different people and multiple projects. Plenty of other platforms had lots of features but none matched this part as well.

Cons

The platform does seem a little buggy. I have been told that should get better over time but it's still something that comes up now and then.

Rating Distribution

Ease of use

6

Value for money

5

Customer Support

7

Functionality

5

RC
Remo Castiglioni

Restaurants, 1-10 employees

Less than a year

5.0

“Powerful and versatile configuration options available”

Pros

There are so many customizable options that it's possible to organize just about everything, from information and tasks to lists and all kinds of data. It's highly flexible and packed with tools that save time when setting things up and keeping things organized. It also works really well for planning and tracking personal activities or hobbies, not just work-related tasks.

Cons

At the beginning it can feel a bit complex and somewhat difficult to set up all the available options but once you get used to it, you start to understand how powerful the tools really are.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

10

EUN
Edson Ubaldo Neto

Computer Software, 11-50 employees

Less than 6 months

5.0

“More features give you much better control”

Pros

We used MeisterTask to manage our IT team's tasks but it was pretty limited in terms of features. ClickUp brought a much wider range of possibilities at a lower cost which really improved the way we manage and track the work being done.

Cons

Since the tool comes with a LOT of options, it can be a little confusing for users at first.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

A
Antonello

Farming, 11-50 employees

3.0

“ClickUp A Sturdy Solution”

Pros

ClickUp has facilitated the organization of my entire business, offering a comprehensive overview and integration of various aspects, including presentation and employee management.

Cons

While ClickUp is generally reliable, it does suffer from occasional glitches that have yet to be resolved through tech support interactions.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

6

Functionality

6