Total 1755 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

65%

4

Stars

28%

3

Stars

5%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

A

Aylon

E-Learning, 51-100 employees

4.0
July 2023

Fast & Efficient Task Management

Pros

ClickUp's ease of use and efficient ticket creation and management make it a valuable tool for our software development needs.

Cons

We encountered challenges when connecting ClickUp to GitLab and had difficulties with ticket searches. The transition to version 2.0 posed some issues which were expected to improve the platform but fell short.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

8

E

Eric

Logistics and Supply Chain, 500+ employees

5.0
July 2023

Streamlining Workflow with Clickup

Pros

Clickup offers exceptional versatility for large team collaborations significantly improving workflow efficiency.

Cons

While Clickup promotes seamless workflow users need proper onboarding to maximize its benefits and avoid potential delays.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

8

A

Anonymous

Small Business, 1-10 employees

5.0
July 2023

Valuable Tool with a Learning Curve

Pros

Clickup serves as a comprehensive organizational hub allowing me to manage recurring tasks projects and workflows efficiently. The various views adapt to different situations simplifying daily business operations.

Cons

Initially the extensive scope of the tool was overwhelming requiring significant time investment in tutorials and training to optimize its use.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

9

A

Anonymous

Large Enterprise, 101-500 employees

5.0
July 2023

Enhanced Team Collaboration with ClickUp

Pros

ClickUp's platform features encompassing task management communication tools and file sharing have streamlined our workflow and fostered improved collaboration within our team.

Cons

Enhancing the user experience could be achieved by providing additional guidance or templates for setting up workflows.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

A

Anonymous

Large Enterprise, 51-100 employees

5.0
July 2023

A Must-Have Tool for Productivity

Pros

ClickUp has revolutionized how my team operates. It has greatly improved organization transparency and knowledge sharing among team members and I highly recommend it.

Cons

While it has brought tremendous benefits there is still much more potential to unlock with ClickUp. The learning curve is steep and onboarding new users can be somewhat challenging.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

C

Christopher

Non-Profit Organization, 1-10 employees

4.0
July 2023

A Powerful but Pricey Daily Task Management Tool

Pros

ClickUp offers an array of valuable features such as templates recurring tasks goals chat widgets in dashboards and client request forms. It simplifies proof reviewing with its file click-and-comment feature.

Cons

Despite its power ClickUp lacks complex and multi-step automations compared to other tools. Additionally managing user privileges can be a challenge even with a premium package.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

8

Functionality

7

S

Shadman

Computer & Network Security, 11-50 employees

4.0
July 2023

Empowering Teams with ClickUp

Pros

ClickUp provides a highly positive experience by offering versatile project management capabilities seamless collaboration tools and convenient mobile access. It empowers teams to work more efficiently.

Cons

While ClickUp delivers substantial benefits it may pose a learning curve for new users and experience occasional performance issues.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

7

Functionality

7

C

Craig

Food Production, 500+ employees

5.0
July 2023

Simplifying Marketing with ClickUp

Pros

ClickUp's simplicity and efficiency have added value to our marketing and creative teams. It fosters transparency communication and helps us stay organized.

Cons

Occasional app slowness may require refreshing. While some have reported this as a drawback it's not significant enough to deter me from using ClickUp.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

8

J

Jess

Design, 1-10 employees

5.0
July 2023

Simplify Goal Setting with ClickUp

Pros

ClickUp's tiered project and task organization feature has been immensely helpful for setting and visualizing goals in my projects.

Cons

One minor inconvenience is that pressing 'Enter' automatically saves edits instead of moving to the next line. Additionally leaving separate comments can be a bit challenging.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

8

G

George

Marketing and Advertising, 11-50 employees

5.0
July 2023

Enhance Task Management with ClickUp

Pros

ClickUp has simplified task management and improved project visibility for my team. It's easy to use and has streamlined our tasks effectively.

Cons

ClickUp may experience occasional slowness but it hasn't been a significant issue for me. It's a minor inconvenience in an otherwise dependable tool.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

9

A

Alexis

Arts and Crafts, 1-10 employees

4.0
July 2023

A Reliable Tool for Task Management

Pros

ClickUp's easy setup and user-friendly interface make it a reliable tool for task management. It offers transparency progress tracking and simplicity in task management.

Cons

While it provides extra features that may not always be needed it's good to have them available for when they are required.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

8

Functionality

7

J

Jillian

Real Estate, 1-10 employees

4.0
July 2023

Mixed Experience with ClickUp

Pros

I was drawn to ClickUp due to its yearly pricing as I needed a place to manage contacts during my company transition.

Cons

Unfortunately ClickUp felt somewhat clunky to me and I ultimately abandoned it. I had hoped to create a CRM and nurture contacts but it seemed like a lot of effort to manage.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

9

Functionality

7

S

Savannah

Non-Profit Organization Management, 51-100 employees

3.0
July 2023

ClickUp - Powerful but Challenging

Pros

I recently joined a team that uses ClickUp and I noticed that the platform offers significant power for its price. It can be considered a more accessible alternative to Monday.

Cons

At present the platform's design lacks intuitiveness making it challenging to quickly grasp task information. The interface feels cluttered causing confusion and visual distractions.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

6

Functionality

7

D

Dennis

Writing and Editing, 1-10 employees

5.0
July 2023

Impressed with ClickUp's Productivity

Pros

ClickUp impressed me with its ability to combine multiple projects into one platform facilitating team collaboration and maximizing efficiency.

Cons

While ClickUp offers a fantastic range of features having human support would further enhance the platform's user experience.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

8

A

Anonymous

Not Specified, N/A employees

5.0
July 2023

ClickUp - A Powerful Project Management Tool

Pros

ClickUp's versatility and comprehensive features for project management are impressive. The platform's user interface is intuitive and highly customizable allowing me to adapt it to my specific needs.

Cons

The only minor drawback I noticed is occasional page loading times which although a minor inconvenience do not significantly impact my daily work.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

A

Anonymous

Not Specified, 11-50 employees

5.0
July 2023

ClickUp - Enhancing Productivity

Pros

ClickUp is one of the best tools for productivity collaboration and task management. It fosters productivity effectively.

Cons

While ClickUp offers numerous features some initial challenges were encountered related to linking and resource management. However the support provided helped address these issues.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

9

AM

Andrea Mesias

Broadcast Media, 11-50 employees

Free Trial

4.0
June 2023

Works well across all your devices

Pros

It's a user friendly tool that works well across different devices.

Cons

Getting used to it can still be difficult since you have to spend too much time searching for the tools inside the software.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

8

Functionality

7

IL

Iolanda Leguizamon

Information Technology and Services, 51-100 employees

Less than a year

5.0
June 2023

Complete workflows available in Portuguese

Pros

The creation of flows and workflows, document storage and the ability to use the platform in Portuguese make it very useful in day to day use.

Cons

I had difficulty using the help resources when setting up a workflow but a colleague was able to guide me internally.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

10

FN

Fernando Navarro

Automotive, 1-10 employees

Less than a year

5.0
June 2023

A powerful platform packed with features

Pros

It comes with a huge range of features and that makes it an incredibly powerful platform to work with.

Cons

Because it offers so many functions, it can feel a bit overwhelming when you're just getting started.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

RV

Raymond Villapando

Food & Beverages, 11-50 employees

More than a year

4.0
June 2023

Versatile workspace that is truly enjoyable

Pros

Compared with a lot of other project management tools this one has a fresh, innovative feel that comes across as lighter and more pleasant to work in. I really value how versatile it is, along with the level of customization it offers and its user friendly interface.

Cons

Every now and then I ran into an error while trying to create a new list and I couldn't find any online documentation that explained it.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

7