Total 2467 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

65%

4

Stars

28%

3

Stars

5%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

B
Bushra

Computer Software, 101-500 employees

4.0

“Task Management with ClickUp”

Pros

ClickUp simplifies task creation and maintenance offering an acceptable user experience with easy task flow management.

Cons

While there are no major drawbacks there's room for improvement and advancement possibly by integrating with platforms like GitHub.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

7

K
Katherine

Information Technology and Services, 51-100 employees

4.0

“Powerful Work Tool”

Pros

ClickUp is a robust tool with a wide range of features though it may not be the simplest to use. The available resources aid in learning and mastering its capabilities.

Cons

Due to its feature-rich nature ClickUp can sometimes experience sluggishness and is less smooth in operation.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

9

Functionality

8

Y
Yan

Transportation/Trucking/Railroad, 500+ employees

4.0

“Efficient Task Management with ClickUp”

Pros

ClickUp offers a plethora of features and customization options to cater to various workflows. It excels in task management project tracking time tracking and collaboration fostering effective communication among team members.

Cons

While ClickUp has a mobile app certain advanced features may not be as accessible or fully functional on smaller screens which could be limiting for mobile-dependent users.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

7

Functionality

8

M
Marcus

Online Media, 1-10 employees

5.0

“Comprehensive Project Management with ClickUp”

Pros

ClickUp offers a great user experience with continuous software improvements and excellent customer support. It excels in organizing complex projects providing templates and automating various tasks.

Cons

Notable limitations include the absence of swimming lanes within projects and occasional SMTP connection issues that affect email-dependent automations.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

8

SJ
Sarah Jean

Professional Training & Coaching, 1-10 employees

5.0

“Essential for Business Organization”

Pros

ClickUp serves as a versatile multi-purpose tool for managing various aspects of work. It consolidates tasks events appointments sales and development simplifying organization.

Cons

There has been a lot of promotion of new features and upgrades without significant results potentially causing a sense of false advertising.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

8

P
Prince

Marketing and Advertising, N/A employees

4.0

“The Best Project Management Platform”

Pros

ClickUp offers easy task management and effective communication within the team ensuring projects are completed on time.

Cons

While there are no major issues some users might desire a more classic UI design.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

7

FM
Franco Miguel

Management Consulting, 11-50 employees

5.0

“Dependable Daily Tool”

Pros

ClickUp has become an indispensable tool for daily productivity helping me stay organized and efficient.

Cons

One area of improvement could be optimizing the application's speed and performance as it tends to be slower especially on less powerful PCs.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

9

A
Anonymous

Not Specified, 11-50 employees

5.0

“The best option for managing projects”

Pros

The application proves to be user-friendly and efficient in handling multiple projects making it convenient for tracking progress and managing project tasks.

Cons

I have reservations about the user interface UI design hoping for a more classic and visually appealing layout.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

8

M
Melody

Consumer Services, 1-10 employees

5.0

“It's the BEST”

Pros

I have a strong affinity for ClickUp! It's a fantastic tool that simplifies task and list management offering a centralized platform to effortlessly collaborate with my team and maintain task schedules.

Cons

At this moment I haven't encountered any aspects of ClickUp that I dislike.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

L
Lisa

Leisure, Travel & Tourism, 1-10 employees

5.0

“Task tracking at its finest!”

Pros

I adopted ClickUp a few years back to enhance my to-do list management and it has consistently met my expectations. The system has seen significant improvements since I started using it and I look forward to exploring its new features.

Cons

While ClickUp has been instrumental in keeping my tasks organized the mobile app occasionally fails to provide timely updates showing either outdated or future tasks instead of today's and overdue tasks.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

9

SJ
Sorangel Josefina

Non-Profit Organization Management, 51-100 employees

5.0

“ClickUp is the CRM backbone”

Pros

I find ClickUp's integration with email to be impressive allowing for seamless assignment creation and email attachment handling without leaving the inbox. The tool's capability to link emails to assignments is particularly beneficial. Furthermore ClickUp excels in handling recurring tasks with automated feedback.

Cons

Initially there was a limitation related to file storage for the entire project or space without creating specific tasks or lists. While this has been addressed sharing lists projects or assignments with clients without user logins remains a challenge although there are plans for improvement.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

A
Anonymous

Not Specified, 1-10 employees

5.0

“It's an excellent programme”

Pros

I'm delighted to have discovered this program as it has proven to be both speedy and user-friendly benefiting everyone who uses it.

Cons

I have not encountered any drawbacks thus far. It truly is the best program for the services it provides.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

9

A
Ashen

Information Technology and Services, 101-500 employees

4.0

“Reliable Product Management Software”

Pros

ClickUp offers real-time collaboration on projects with activity tracking and notifications. It provides affordable pricing plans with unlimited storage and users.

Cons

Integrations are somewhat limited when compared to other project management tools.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

8

A
Aman

Education Management, 500+ employees

5.0

“ClickUp A Comprehensive Project Management Tool for Teams”

Pros

ClickUp's flexibility stands out offering various views to suit different team preferences. Customizable workflows custom fields and task automation enhance its versatility.

Cons

The tool's extensive features and customization options may pose a learning curve for new users. While comprehensive documentation and video tutorials are available some teams might require additional training to maximize its potential.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

N
Naveen

Marketing and Advertising, 11-50 employees

5.0

“Best Team and Project Management Tool”

Pros

ClickUp is a time-saving tool that facilitates task scheduling and automation making it effortless to collaborate with colleagues monitor progress and gain insights from the Gantt Chart view.

Cons

While it offers substantial benefits ClickUp may present complexity for users unfamiliar with tracking or planning software. Apart from that I have no reservations.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

8

E
Elena

Transportation/Trucking/Railroad, 11-50 employees

5.0

“Manage your business.”

Pros

ClickUp offers a variety of options and an array of tools that prove invaluable for efficient business management. It excels in providing comprehensive solutions including effective communication channels.

Cons

Initial setup can be somewhat complex but the platform provides helpful guidance and support to navigate through it.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

8

A
Andre

Information Technology and Services, 1-10 employees

1.0

“Stole my money”

Pros

ClickUp functions to some extent though its performance is limited. However it leaves much to be desired especially when it comes to customer support.

Cons

Following an unannounced renewal an unexpected charge of nearly 600USD was deducted from our PayPal account. Our ClickUp account transitioned to a free mode despite the expensive renewal payment. Regrettably the support provided was unsatisfactory leaving us feeling deceived.

Rating Distribution

Ease of use

4

Value for money

5

Customer Support

3

Functionality

4

A
Anonymous

Not Specified, 1-10 employees

5.0

“Perfect tool for project management”

Pros

ClickUp impresses with its user-friendly and intuitive interface streamlining navigation and enhancing the overall experience. The platform offers a rich set of features and customization options facilitating adaptation to the specific needs of my team and projects. Real-time collaboration file sharing and efficient communication capabilities further elevate its utility.

Cons

While ClickUp excels in many aspects it may pose a challenge for beginners due to its somewhat confusing user interface. Improved tutorials and resources for guidance may be beneficial. Additionally the mobile app lacks certain functionalities available in the desktop version limiting productivity on the go. Enhancements in integration with other tools and applications could also broaden its utility.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

9

C
Charlotte

Marketing and Advertising, 1-10 employees

5.0

“It runs my life!”

Pros

ClickUp's extensive features and capabilities even within its free plan are truly impressive. Its adaptability in terms of views and customization options allows for a tailored experience ensuring users see exactly what they need. The embed view proves exceptionally helpful enabling seamless integration of Google Sheets and Miro Boards directly within ClickUp reducing the need to switch between applications.

Cons

ClickUp may present a steep learning curve compared to some platforms requiring time for setup. However once users gain confidence it offers limitless possibilities.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

8

N
Niklas

Pharmaceuticals, 500+ employees

4.0

“ClickUp is easy to use to manage projects and tasks.”

Pros

ClickUp emerges as a quick and responsive application that offers essential functionalities such as ticket linking and maintenance task hierarchy to-do lists and swift notifications. It serves as a reliable tool for keeping track of duties and deadlines streamlining work processes and enhancing productivity.

Cons

Setting up ClickUp may be initially challenging due to its extensive feature set and options. Users may need time and effort to grasp best practices and adapt their workflow to ClickUp effectively. In certain cases firewall restrictions can hinder functionality. Additionally the numbering system for tickets could be more structured.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

7

Functionality

7