Total 2467 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

65%

4

Stars

28%

3

Stars

5%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

S
Shivam

Marketing and Advertising, 11-50 employees

More than a year

5.0

“Best Software for Company collaboration”

Pros

ClickUp offers a range of impactful features that have made a significant difference in my productivity. Firstly having everything available in a single tool including docs task management and team collaboration has streamlined my workflow. The boards feature is particularly amazing as it allows us to monitor blogs track approvals and oversee publications effortlessly. Additionally goal tracking is a favorite feature of mine enabling me to set work goals break them down into manageable tasks and monitor progress in real-time. ClickUp truly empowers me to stay organized and achieve my objectives effectively.

Cons

One major drawback that led me to suggest to my team manager to switch from ClickUp was its initial complexity. The software offers numerous features but the organization and user interface can be improved. While I have become accustomed to the UI after using it for almost two years new users may still face challenges in adjusting to it.

Rating Distribution

Ease of use

4

Value for money

9

Customer Support

9

Functionality

10

A
Aurora

Consumer Electronics, 1-10 employees

Less than a year

4.0

“A comprehensive and versatile tool”

Pros

ClickUp offers an extensive range of project management features including task management and time tracking resulting in improved productivity. Its customizable interface is also a standout feature.

Cons

Occasional bugs and glitches have been noticed on certain devices.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

6

Functionality

8

H
Helen

Information Technology and Services, 11-50 employees

More than a year

4.0

“All in one project management for SMEs done well!”

Pros

ClickUp is packed with a multitude of features that enhance project management. From personalized and collaborative dashboards for efficient tracking across teams to sprint boards specifically designed for engineering teams it covers all the bases. The note-taking tools and task management capabilities streamline workflows while the ClickUp browser add-on simplifies task creation and facilitates capturing screenshots. Notably their customer service is highly responsive ensuring a smooth experience. With ClickUp you have a comprehensive project management solution at your fingertips.

Cons

Each individual feature in ClickUp functions well but when it comes to integrating them into a cohesive view of the entire business it requires a significant amount of manual work. Customer service acknowledges this challenge and assures us that they are actively working on improving this aspect.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

9

Functionality

8

Y
Yusif

Oil & Energy, 500+ employees

Less than a year

4.0

“my experience”

Pros

Using ClickUp for several months now I can confidently say it has been a game-changer for me and my team. What sets ClickUp apart is its seamless integration of all the essential project management tools in one place. The highly customizable task management system allows me to effortlessly organize tasks subtasks and checklists. Assigning tasks to team members and setting deadlines has never been easier resulting in a significant boost in our team's productivity. Collaboration is made simple with ClickUp's impressive features including shared calendars meeting scheduling and even video calls directly from the app. Overall I highly recommend ClickUp as a comprehensive project management tool that offers powerful features ease of use and a seamless integration of various tools. Based on my experience I would give it a rating of 4 out of 5.

Cons

As a ClickUp user I found the user interface overwhelming at times requiring a learning curve to navigate the various features and settings. It would be beneficial to organize and streamline certain features for a more efficient experience. For instance simplifying the task creation and assignment process would save time and reduce confusion. Overall ClickUp is a great project management tool but there is room for improvement in terms of usability and functionality.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

7

Functionality

8

D
Dorothy

Logistics and Supply Chain, 1-10 employees

More than a year

5.0

“Ease on Employment”

Pros

When it comes to remote jobs with growth potential ClickUp is a time-saving online platform. It offers easy and fast hiring processes for managed companies.

Cons

ClickUp exclusively hires professionals or college graduates ensuring long-term career opportunities due to limited job availability.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

A
Angel

Automotive, 1-10 employees

Less than a year

5.0

“It is awesome”

Pros

ClickUp surpasses other solutions by providing all the necessary features in one place.

Cons

The abundance of functionalities in ClickUp can be overwhelming initially but it's a feature-rich platform that I truly love!

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

BL
Bill Laurel

Computer Software, 51-100 employees

More than a year

4.0

“A Must-Have Tool for Project and Task Management: ClickUp”

Pros

Sharing the role of practice manager with a colleague presented challenges in maintaining effective communication throughout the workday. However after implementing ClickUp we have successfully overcome this hurdle. ClickUp has become our go-to solution providing us with a comprehensive "To-do" list for daily meetings and facilitating seamless communication among our staff members. This tool has greatly improved our overall office communication and significantly streamlined our daily operations making our work lives much easier and more efficient.

Cons

ClickUp has no shortcomings. It's an incredibly powerful and comprehensive project management tool with numerous advantages. It offers seamless usability high speed and impressive features like automation task templates and extensive integrations. The support and customer service provided are exceptional.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

A
Anonymous

Not Specified, 1-10 employees

4.0

“Usefulness”

Pros

ClickUp is user-friendly for everyone.

Cons

It's an excellent app that I highly recommend.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

L
Lila

Computer Software, 11-50 employees

Less than a year

5.0

“Very easy to use”

Pros

ClickUp serves as our internal project management tool offering an intuitive and friendly user interface. It simplifies our processes and enhances collaboration.

Cons

I have no additional comments to add at this time.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

E
Eliza

Marketing and Advertising, 11-50 employees

Less than 6 months

5.0

“Good tool for daily task review”

Pros

ClickUp's lists feature enables comprehensive progress review across the entire organization.

Cons

I find the notifications in ClickUp confusing and I wish there was a way to filter them for better clarity.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

9

Functionality

8

M
Maryam

Education Management, 500+ employees

More than a year

5.0

“Powerful organizational features that enable your team to manage workflow efficiently”

Pros

ClickUp's notification system has greatly improved our team's communication and coordination. We appreciate the constant updates and requests that arrive in real-time through the mobile application. It's incredibly convenient to notify colleagues about new tasks documents or any updates in a timely manner. The task lists feature is particularly valuable as it allows all members to group and organize tasks efficiently. We also appreciate the flexibility ClickUp provides in customizing lists and the various display options available including the Gantt chart for visualizing workflow relationships. The visual representation of tasks makes it easier for all team members to stay on top of updates. Additionally ClickUp's scheduling and automation features have proven to be highly efficient allowing us to accurately assess the impact of progress on project deadlines. Furthermore ClickUp offers a comprehensive suite of functionalities in one place including powerful communication tools file sharing and collaborative report and dashboard completion. Its strong integration capabilities with other applications have been invaluable enabling seamless data import and the creation of impressive dashboards. Overall ClickUp has significantly enhanced our project management experience making it a top choice for our team.

Cons

ClickUp has very few negative aspects especially with the recent upgrades. One standout quality is how ClickUp actively engages with users providing frequent updates and informative instructional videos to keep everyone up to date. This level of interaction and commitment to improvement is highly commendable.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

G
Gustavo

Building Materials, 51-100 employees

5.0

“Great project management tool”

Pros

ClickUp offers excellent tutorials to help beginners get started with the software. It is relatively easy to use.

Cons

The desktop app can be slightly slow and the wide range of customizable options may appear intimidating at first.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

10

A
Alyssa

Hospital & Health Care, 1-10 employees

Less than 6 months

5.0

“Great option for externally share project management”

Pros

ClickUp allows inclusion of both internal and external parties in the project management team promoting effective collaboration.

Cons

There are no major issues although minor programming delays are expected when dealing with large data sets.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

A
Agaba

Consumer Services, 500+ employees

More than a year

5.0

“Recommendation for clickup”

Pros

ClickUp's features are impactful and purposefully designed.

Cons

Time tracking and project tracking functionalities in ClickUp could benefit from some improvement.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

V
Virginia

Financial Services, 1-10 employees

More than a year

5.0

“ClickUp Simplicity”

Pros

ClickUp is excellent for planning task management and establishing Standard Operating Procedures (SOPs) with automated recurring tasks.

Cons

Frequent adjustments are needed for the due dates of recurring tasks.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

R
Rob

Warehousing, 500+ employees

More than a year

4.0

“ClickUp is Great”

Pros

ClickUp makes it easy to send attachments to colleagues and collaborators seamlessly integrating with other programs for efficient project management.

Cons

There are occasional challenges with adding attachments to chats and the abundance of notifications can be overwhelming.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

6

Functionality

10

K
Karis

Logistics and Supply Chain, 101-500 employees

Less than a year

5.0

“ClickUp Changed My Life!”

Pros

Since implementing ClickUp our team has experienced a significant boost in organization. With ClickUp it's effortless to track who is working on what and collaborate effectively. The ability to attach files to tasks is a convenient way to mark completion milestones. In fact we were so impressed with ClickUp that each team member now has their own individual boards to manage tasks and stay on top of their responsibilities. We wholeheartedly recommend ClickUp as a reliable and user-friendly solution for managing projects and tasks. It has truly transformed our productivity and workflow for the better.

Cons

There is genuinely nothing to dislike about ClickUp! It's an intuitive app that seamlessly helps everyone stay on track.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

A
Anonymous

Not Specified, 51-100 employees

Less than a year

5.0

“Just a great tool”

Pros

ClickUp is a simple yet comprehensive solution adopted company-wide ensuring easy access and organization.

Cons

I have no complaints whatsoever.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

V
Visula

Information Technology and Services, 101-500 employees

Less than a year

3.0

“Free for small teams”

Pros

Small teams can access ClickUp for free.

Cons

The cost of ClickUp can be high for large teams or companies.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

4

M
Mostafa

Marketing and Advertising, 51-100 employees

More than a year

5.0

“Great app”

Pros

The user interface of ClickUp is intuitive and straightforward.

Cons

ClickUp effectively resolves time-related issues with its speed and efficiency.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

7

Functionality

8