Total 2467 reviews
4.6
All reviews are from verified customers
Rating Distribution
5
Stars65%
4
Stars28%
3
Stars5%
2
Stars1%
1
Stars1%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Information Technology and Services, 1-10 employees
Less than a year
“Good service terrible customer service”
Pros
The layout and customization options of ClickUp are great and I appreciate the ability to add guests to projects.
Cons
Customer service speed and stability are areas where ClickUp falls short.
Rating Distribution
Ease of use
6
Value for money
2
Customer Support
2
Functionality
3
Hospital & Health Care, 500+ employees
More than a year
“ClickUp is the best way to productivity”
Pros
ClickUp is an efficient tool for monitoring tasks and tracking time. It has been incredibly helpful in documenting and tracking time spent on each task while keeping the data securely logged for easy access.
Cons
It would be wonderful if recurring tasks were less prone to bugs. Additionally having automation software that utilizes existing applications and a reliable reminder system outside of the platform would be beneficial.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Internet, 11-50 employees
Less than 6 months
“A Robust Project Management Tool”
Pros
ClickUp provides us with flexibility in customization allowing us to tailor it to our team's specific needs instead of following a rigid approach. The platform also offers built-in automation features that facilitate seamless task flow across departments and among team members. We switched to ClickUp because of its 'Everything' view feature which our previous project app lacked.
Cons
Sometimes the challenge arises from over-customizing the platform requiring the removal of redundant templates or rules. Another aspect I am not fond of is the inability to include table calculations within task cells necessitating manual calculations or the use of a separate Google Sheet.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
9
Functionality
8
Real Estate, 1-10 employees
More than a year
“The most effective and user-friendly project/task management tool”
Pros
I love that ClickUp allows the attachment of multiple tags to a task making organization even better.
Cons
The abundance of colors on the to-do page can be overwhelming for me.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
6
Functionality
10
Not Specified, 1-10 employees
Less than a year
“Click Up -- It's Okay”
Pros
The interface is immaculate and the notification emails greatly assist with task management.
Cons
Compared to other task management software I've used ClickUp doesn't have any standout features.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8
E-Learning, 1-10 employees
More than a year
“ClickUp is a Game-Changing Productivity Tool”
Pros
ClickUp provides a seamless experience for organizing tasks events and notes all in one convenient location.
Cons
The web clipper could use improvement and the software can be sluggish especially on mobile devices.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
7
Functionality
10
Computer Software, 51-100 employees
Less than 6 months
“Clickup is a great task managment tool!”
Pros
I adore how beautifully designed ClickUp is with a neatly crafted user experience that makes using the app an absolute delight. It's intuitive user-friendly and equipped with all the necessary features for my everyday work.
Cons
I have no complaints ClickUp is exactly what I was looking for and meets my needs.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Arts and Crafts, 1-10 employees
Less than 6 months
“Can you click up help build a brand for one individual”
Pros
I am amazed by ClickUp's incredibly clean and innovative interface that makes navigation a breeze. One of my favorite aspects is its customizable nature allowing it to adapt to different workflows and team requirements. The variety of views such as boards and calendars is particularly helpful. I'm thoroughly enjoying the collaboration features which enhance workflow and organization. Real-time communication and teamwork are seamless with both teams and clients. Moreover ClickUp integrates smoothly with other tools like Google Drive adding to its convenience.
Cons
ClickUp can be overwhelming due to its complexity extensive features and customization options. Navigating and customizing the platform may take some time to learn which can be challenging especially for beginners. Additionally the absence of a mobile application is less than ideal for users who primarily rely on their phones. However with practice and familiarity you can master ClickUp's navigation customization and find the workflow that works best for you. Don't worry investing time into learning the platform will help you become a pro at managing your to-do list effectively.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8
Not Specified, 51-100 employees
More than a year
“ClickUp- Very good”
Pros
It's a fantastic system that automates all aspects of work from planning and organization to collaboration. It's user-friendly and particularly beneficial for generating and tracking reports. It suits various institutions regardless of size.
Cons
There are occasional errors in email functionality and a guide or video tutorial would be helpful for new users to understand the application. Ticket management requires further development.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
7
Functionality
10
Not Specified, 11-50 employees
Less than 6 months
“Amazing Management Tool”
Pros
ClickUp is very well organized visually appealing (perfect for visual learners like me) and surprisingly customizable to individual needs.
Cons
When I enter the homepage it is often empty due to my task management role. I would prefer the option to switch it with a custom dashboard of my choice.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
8
Education Management, 11-50 employees
More than a year
“Best-in-line at what it does.”
Pros
Without a doubt one of the best project management tools available. It surpasses Asana in multiple ways offering a more comprehensive and better-integrated solution.
Cons
At times ClickUp can be buggy especially when used at scale.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
6
Marketing and Advertising, 11-50 employees
More than a year
“Great software to keep your business up to date.”
Pros
The templates provided by ClickUp are excellent and many are ready to go without requiring any modifications. Simply input your company data or project information and you're good to go.
Cons
The setup process can be complex and manual work is often required for adjustments. Keeping things updated is not always easy.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
9
Functionality
10
Information Technology and Services, 1-10 employees
More than a year
“Great software - very robust for our needs”
Pros
ClickUp consistently adds new features making it adaptable for any type of business.
Cons
It's easy to get overwhelmed and lose track of managing everything effectively.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
2
Functionality
6
Marketing and Advertising, 101-500 employees
“A collection of useful tools and nearly flawless automation!”
Pros
Moving from Asana, I didn’t have high hopes for a relative newcomer like ClickUp, but I ended up staying with them for a number of benefits I didn’t have before. Such as daily, weekly, or monthly repetitive tasks for a client can now be easily managed with excellent tasks management. That is complemented with one of the best automation “methods” on the market. Dare I say, not even Asana had this level of automation. It basically takes care of my work without me having to go to each and every tool to perform trivial tasks. It also allows for managing multiple teams and projects at the same time. Best of all, most of the software features are absolutely free!
Cons
It would feel like I am nitpicking here but I really want ClickUp to be 100% automated. I think more improvement will make ClickUp more reliable and eliminate the suffering I endured while performing some tasks due to their complexity. Secondly, it would be better if they include export alternatives other than Excel and unify the dashboard to make it easier to import and combine data from several sources.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Computer Software, 11-50 employees
Less than a year
“Better than Asana”
Pros
It's user-friendly and offers a wide range of templates for easy use including goal tracking.
Cons
There is no option to export data to an Excel file or copy-paste diagrams for slides.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8
Information Services, 101-500 employees
More than a year
“Clickup for All Tasks Management”
Pros
ClickUp is packed with various features integrations and third-party support for task management scheduling progress tracking project management and resource management.
Cons
Due to the extensive features of ClickUp there is a slight learning curve to fully utilize them. It may take some time to learn and customize the product according to our specific needs.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
7
Functionality
10
Marketing and Advertising, 1-10 employees
Less than a year
“ClickUp: Your All-In-One Solution for Productivity and Collaboration!”
Pros
ClickUp is highly customizable and can be tailored to suit the unique needs of individuals and organizations. Users can create custom views fields and workflows to match their specific project management requirements. The collaboration features facilitate seamless communication and teamwork allowing task assignment commenting and file sharing within the platform. Additionally ClickUp integrates with numerous tools and apps like Google Drive Trello and Slack streamlining workflows and eliminating the need to switch between platforms.
Cons
ClickUp can initially appear complex and challenging to navigate especially for users who are new to the platform. This complexity can make it difficult for teams to adopt and effectively utilize the software. However ClickUp offers extensive customization options and collaboration features making it a popular choice for many teams and organizations. While there are areas that could be improved overall ClickUp is a powerful and flexible project management tool that provides significant value to its users.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
9
Functionality
10
Financial Services, 1-10 employees
Less than a year
“ClickUp App review”
Pros
ClickUp can handle a large number of tasks and efficiently track time including information on task initiators and submitters.
Cons
ClickUp is too complicated to use and appears clumsy.
Rating Distribution
Ease of use
4
Value for money
5
Customer Support
6
Functionality
4
Not Specified, 101-500 employees
More than a year
“Efficient tool for task management and agile work environment.”
Pros
It offers an extensive range of features and its integration with other apps is particularly impressive.
Cons
ClickUp may not be beginner-friendly but once you get the hang of it there are no limits to your productivity.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
10
Marketing and Advertising, 500+ employees
More than a year
“A Game Changer for Productivity and Efficiency”
Pros
ClickUp excels in task management providing users with robust tools for prioritization assignment and scheduling. Its user-friendly interface is clean intuitive and easy to navigate. The real-time collaboration feature makes it effortless for teams to stay on top of projects and meet deadlines. ClickUp offers customization options allowing users to personalize their workspaces task lists calendars and dashboards to suit their specific needs. With seamless integrations with over 100 apps including Google Drive Slack and Trello ClickUp streamlines workflows and enhances productivity. The built-in time tracking feature ensures accurate monitoring of task durations while the range of reporting options helps teams track progress measure performance and identify areas for improvement.
Cons
Learning curve: While ClickUp's user-friendly interface is a strength some users may find that it takes time to familiarize themselves with the platform's features and functions. Limited mobile app functionality: The ClickUp mobile app is functional but it may not offer all the features available on the desktop version. Price: Some users may consider ClickUp to be more expensive compared to other project management tools particularly for larger teams. Lack of customization options for certain features: Certain features may have limited customization options such as time tracking and reporting. Occasional glitches or bugs: Like any software ClickUp may experience occasional glitches or bugs which can be frustrating for users.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
8