Total 2467 reviews
4.6
All reviews are from verified customers
Rating Distribution
5
Stars65%
4
Stars28%
3
Stars5%
2
Stars1%
1
Stars1%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Information Technology and Services, 11-50 employees
More than a year
“ClickUp Project management tool”
Pros
ClickUp provides a range of options to assign tasks create subtasks and effortlessly allocate resources within our organization.
Cons
ClickUp is more expensive than its competitors and lacks features available in Asana.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
9
Functionality
8
Apparel & Fashion, 11-50 employees
Less than a year
“Task management with ease”
Pros
The user interface is highly intuitive and the task prioritization options are excellent. The team was extremely helpful in customizing it to perfectly fit our requirements.
Cons
We experienced the same issue with load times which negatively impacted efficiency as others have mentioned.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Computer Software, 11-50 employees
Less than a year
“ClickUp to make tracking better”
Pros
Setting up is straightforward, yet understanding the system can be somewhat intricate initially. However, once grasped, familiarity swiftly follows, offering all essential project management tools.
Cons
Initially, it seems complex at first glance. It took some time to grasp and navigate around it effectively.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
7
Functionality
10
Marketing and Advertising, 1-10 employees
“My team hates to love that I can collaborate with them and improve work quality using ClickUp.”
Pros
I have been using ClickUp for a while now. Personally, it has made me more productive and organized. I am aware that these two phrases are overused in the reviews section, but it is what it is. I can easily supervise my team performing their tasks/subtasks and can intervene or directly edit any of their work when required. Customer service is easy to reach. I will recommend ClickUp to anyone looking for project management solutions right now.
Cons
I dread the moment when I know I’m gonna be handling a lot of data at the same time. This is because ClickUp mostly slows down to a halt when there is a heavy document or the content board is full of stuff. This is especially frustrating if you’re already running late for a deadline.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
Information Technology and Services, 51-100 employees
“ClickUp helps with collaborative PM.”
Pros
ClickUp offers a large number of features in one place. The platform makes it possible to work in teams on various to-do lists, assign tasks, set times and deadlines, and more. The features I like the most are project and document management, content planning, and briefings. Additionally, you can see who is focusing on what and how busy the team is in essence. ClickUp is easy to use and customizable, so almost anyone can utilize it as per individual preferences.
Cons
It takes time to set up in the beginning since there is so much it can do, in my opinion. Things can often get lost and become difficult to locate again. The time management tool is my least favorite since I think it is too basic to be relied upon. And the desktop app is never updated automatically to show recently added things, so I always have to reload it.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
7
Functionality
7
Cosmetics, 500+ employees
More than a year
“An all-in-one marketing and management tool”
Pros
It's an excellent tool for managing team sprints tracking development tasks estimating and comparing effort across teams generating comprehensive reports and configuring custom fields across multiple lists. The abundance of features is remarkable. Additionally it simplifies the onboarding and offboarding processes by eliminating the need for multiple logins. The user interface is clean easy to navigate and automatically adds emails as comments ensuring everyone is up to date. The numerous small features and automation greatly enhance the overall experience.
Cons
I have no complaints. ClickUp is affordable and helps improve my efficiency in my line of work.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
7
Functionality
8
Telecommunications, 500+ employees
Less than a year
“My Thoughts on Using ClickUp as a PM”
Pros
The user-friendly interface of ClickUp is clean intuitive and easy to learn and use. It is highly customizable allowing me to tailor the project page according to my ever-changing needs.
Cons
There is a learning curve involved with ClickUp as it offers a wide range of options and features. Patience and dedication are required to become proficient with the application. However the reporting feature could benefit from further development and improvement.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
10
Consumer Services, 1-10 employees
“Clickup”
Pros
ClickUp serves as a great alternative to Notion offering slightly less customization options. However it excels in collaborative aspects setting it apart from the competition.
Cons
The application can be confusing to use. The implementation of drag and drop functionality could be better and there are numerous icons that are not always clear in their purpose.
Rating Distribution
Ease of use
4
Value for money
7
Customer Support
9
Functionality
8
Hospital & Health Care, 51-100 employees
More than a year
“ClickUp is an all-in-one solution for managing projects”
Pros
The user experience and interface design of ClickUp are top-notch offering a wide range of helpful tools for managing different projects. It surpasses other tools in setting priorities and keeping track of team tasks effectively.
Cons
Adding private notes to tasks would enhance the software's usefulness especially for securely sharing lists or folders with clients.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
9
Functionality
10
Biotechnology, 51-100 employees
More than a year
“Great project management option”
Pros
ClickUp stands out with its extensive range of alternatives and continuous evolution. Over the course of two years it has been instrumental in preparing my projects whether for courses or academic publications. Projects can be easily broken down into smaller assignments and the premium version's Gantt Project tool while practical lacks user-friendliness and flexibility. The ClickUp staff is readily available to address any inquiries and regular updates on new features and issue resolutions are provided to customers.
Cons
To fully utilize and have complete control over ClickUp it is necessary to use the web version of the software as the mobile application only supports a subset of its features. It would be beneficial to have certain functions available in the desktop version also accessible in the mobile app. Offline access to tasks and to-do lists is provided but adding widgets for improved accessibility similar to other applications would enhance the user experience.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
7
Functionality
8
Banking, 101-500 employees
Less than 6 months
“One of the best Projet Management”
Pros
The ability to manage create assign tasks set deadlines and track project progress is what I appreciate most about ClickUp.
Cons
Personally I have found this software to be excellent with only minor specific limitations.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
7
Functionality
8
Environmental Services, 1-10 employees
Less than a year
“I love Clickup for colaberating on ideas”
Pros
ClickUp has proven to be a valuable collaboration tool for me and my colleague in different locations. It serves as a great starting point for sharing and developing ideas.
Cons
The abundance of multiple projects within ClickUp can sometimes lead to confusion and make the workspace feel crowded. It would greatly benefit from a more user-friendly approach such as using larger titles and implementing more visually distinct sections. This would help users to better sort and organize the different components of their projects.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
10
Not Specified, 51-100 employees
More than a year
“The importance of the click up application in presenting tasks and executing projects”
Pros
The availability of suitable templates for various daily tasks and the flexibility to diversify project formats are standout features of ClickUp.
Cons
One drawback for me is the lack of Arabic language support in the application.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
7
Functionality
10
Computer Software, 1-10 employees
More than a year
“One App to replace them all”
Pros
ClickUp goes beyond task management and has replaced four paid applications for us. We now use it for issue management content planning task management and ideation. Its collaborative features enable smooth teamwork and keep us informed about ongoing activities across different functions.
Cons
The platform may initially seem complex and require some time to adapt to but it is not a significant obstacle.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Not Specified, 1-10 employees
Less than a year
“Clickup33”
Pros
ClickUp offers a wide range of features including task assignment scheduling time tracking and document collaboration. Its user-friendly interface makes navigation a breeze.
Cons
The abundance of features in ClickUp may overwhelm some users making it challenging to locate specific functions.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
9
Functionality
8
Accounting, 1-10 employees
Less than a year
“You need this software!”
Pros
I absolutely love ClickUp and realized its value only after I started using it. It has an abundance of incredibly helpful features.
Cons
I have no complaints about ClickUp; I appreciate all aspects of the software.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Not Specified, 1-10 employees
Less than 6 months
“ClickUp is the best task management tool out there”
Pros
ClickUp has greatly simplified our task management providing all the necessary features to streamline our workflow. The time tracking functionality has been invaluable in accurately monitoring the duration of each assigned task.
Cons
The mobile app often experiences slow loading times.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Computer Software, 1-10 employees
Less than a year
“bring your team together”
Pros
ClickUp is extremely user-friendly and has greatly organized our workflow while allowing us to track daily tasks and work hours. Its full customization capability ensures it meets our specific needs.
Cons
The mobile version could benefit from some improvements.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Not Specified, 1-10 employees
Less than 6 months
“Revolutionize your workflow with ClickUp project management tool”
Pros
Since switching to ClickUp for project management I have experienced a revolutionary change in my work approach. The intuitive interface enables easy task customization deadline assignment and collaboration with my team. The best part is that it's free for teams of up to five members. I highly recommend ClickUp as an efficient project management tool.
Cons
I have not encountered any negative aspects of the software.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Marketing and Advertising, 1-10 employees
More than a year
“Incredible Software but not without quirks”
Pros
ClickUp has made the most significant impact on our company since we adopted it in 3033. The project management tools are utilized every day with our clients and tasks.
Cons
ClickUp can be slow and occasionally experiences delays in displaying changes or new items. However a significant software update is expected in Q1 3033 to address these speed issues.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
7
Functionality
10