Total 2467 reviews
4.6
All reviews are from verified customers
Rating Distribution
5
Stars65%
4
Stars28%
3
Stars5%
2
Stars1%
1
Stars1%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Internet, 1-10 employees
Less than 6 months
“It's the best productivity tool I've ever used.”
Pros
ClickUp empowers users to improve and automate tasks that were previously challenging to handle. I highly recommend it.
Cons
The free plan has limited storage space.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
9
Functionality
8
Not Specified, 11-50 employees
Less than 6 months
“Great features and sometimes overwhelming”
Pros
ClickUp excels in task management and scheduling. The ability to break down projects into actionable tasks and attach relevant details to each task is what impresses me the most.
Cons
As someone who manages multiple projects daily the task of managing them within the platform became progressively more challenging as the number of projects increased particularly when they were part of a larger project. Integrating related projects and having a dashboard-like format to summarize each project and visualize dependencies proved difficult for me.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
9
Functionality
8
Non-Profit Organization Management, 1-10 employees
“ClickUp”
Pros
During our organization's free trial run of ClickUp we discovered numerous features that would be highly beneficial to larger organizations. We particularly enjoyed the chat option.
Cons
The software offers extensive capabilities but integrating and fully utilizing them may require significant time and onboarding which could burden the team.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
6
Functionality
8
Real Estate, 1-10 employees
“Great for automating and speeding up your tasks.”
Pros
After using the software for more than a year, the only disappointment I have is why did I not know about this sooner. ClickUp is amazing and a lot of features work in conjunction with each other to make your work simpler. I personally found at least more than one way to complete all of my tasks, which is really helpful since I get a choice to save time or focus more on quality every time a similar task comes up. The biggest time saver is the automation feature. And the software development team has the knowledge they need to solve unique problems.
Cons
There have been instances when it has presented us with way too many options to choose from, which becomes complicated quickly. It has a plethora of customization options, which should have been the greatest “Pro” but ended up here since it requires a lot of training. Also, there is definitely room for improvement in the way the interface is designed. The font size is too small and due to the colorful theme, blank-background panes are a lot more difficult to read.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
7
Graphic Design, 1-10 employees
More than a year
“Clickup Is great”
Pros
Still the best app to use and will remain so though with fewer flaws hurray!
Cons
I have not encountered any as of now but the application is quite pleasant.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Computer Software, 11-50 employees
Less than a year
“Average all in one productivity tool”
Pros
ClickUp's user interface is among the finest in the market. It's refreshing with the addition of new features every week and month.
Cons
The all-encompassing productivity tool attempts to handle various tasks yet I did not find it effective for managing tasks. Moreover it comes with a substantial learning curve.
Rating Distribution
Ease of use
4
Value for money
6
Customer Support
9
Functionality
8
Real Estate, 1-10 employees
Less than 6 months
“To Believe You must Use”
Pros
Excellent for new project management teams. It's simpler to use than others facilitating effective collaboration and maintenance with the team the best one I've used.
Cons
All is well though occasional delays arise in managing reports. The learning curve for newcomers can be challenging but is manageable.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
8
Education Management, 1-10 employees
More than a year
“Productivity managing tool”
Pros
I genuinely like the way it allows me to control my time and organize my tasks for the day.
Cons
No I appreciate all aspects. I am content. I have not had any negative experiences.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Research, 11-50 employees
Less than a year
“Unable to efficiently track billable hours without confusion/lack of structure”
Pros
I could observe where others tracked hours and the weekly tally of tracked hours.
Cons
The calendar design lacks utility for those needing to view hours tracked over extended periods. Simply presenting hours and dates on individual projects and overall pay period hours creates extreme disparities. This poses a particular challenge for employees tracking bulk hours without a visual component only the textual "3h on Jan 30."
Rating Distribution
Ease of use
6
Value for money
5
Customer Support
6
Functionality
4
Financial Services, 1-10 employees
Less than 6 months
“ClickUp Go”
Pros
This product is exceptional. Also I like that I can have multiple tasks and projects running simultaneously and I can customize the view according to my preferences.
Cons
The refresh rate exhibits poor performance resulting in potential slowness.
Rating Distribution
Ease of use
6
Value for money
5
Customer Support
6
Functionality
6
Government Relations, 51-100 employees
Less than a year
“ClickUp after 1y”
Pros
A super simple and easy tool for weekly or day-by-day project management.
Cons
The cost for larger teams is high and there are preset configurations for beginners.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
9
Functionality
8
Media Production, 1-10 employees
Less than a year
“Great software for productivity!”
Pros
Project organization: the side navigation is highly customizable allowing organizations to create spaces and folders to keep everything within a team organized. It offers a straightforward interface for users to create and act on tasks. Options for different viewpoints aid in achieving various goals.
Cons
An introduction to initiate ClickUp-related communication would be beneficial. Currently everything is enabled by default and a tour should inquire about user preferences. While a minor point I desire the ability to screen record on Safari. An automatic checklist update for all existing tasks based on the latest checklist would also be valuable.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
6
Functionality
10
Marketing and Advertising, 1-10 employees
More than a year
“My favorite tools for team work”
Pros
ClickUp makes it effortless for me to collaborate with small and medium-sized teams worldwide. Updating each other and checking task statuses is not a hassle anymore.
Cons
Customizing ClickUp can be a bit perplexing.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
6
Functionality
4
Information Technology and Services, 1-10 employees
Less than 6 months
“My Project Management Experience with ClickUp”
Pros
Personally as an affiliate marketer and tech company employee my initial experience with ClickUp was at my workplace and was splendid. Although not involved in admin setup as a user the tool has been instrumental for timely project delivery in my company. Also I've been using it for personal projects and it offers several cool features. The customization option provides significant flexibility in creating custom views tags and status. ClickUp is a great software that works well for me.
Cons
In general ClickUp has proven excellent for me. There isn't much to criticize about the tool.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
7
Functionality
6
Computer Networking, 1-10 employees
More than a year
“Lost Without Clickup”
Pros
Managing past and current projects is easily handled. The shared platform allows my team to collaborate track progress and share updates. Reviewing projects and performance has become part of our program with the easy-to-use tools on ClickUp. The most useful tool for me to share with my team is the generated progress reports on projects and meeting deadlines. Very professional-looking.
Cons
Few "cons" are present aside from occasional bugs. The interface and options may be overwhelming initially contributing to a mild learning curve. However having all options available is preferable and spending additional time on tutorials enhances program utilization.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
6
Functionality
10
Apparel & Fashion, 11-50 employees
More than a year
“Consistent features fun and easy to use.”
Pros
This is user-friendly and enjoyable to use. It possesses powerful features that I really appreciate. It's very useful and helpful in my business.
Cons
I lack any negative experiences with this website. It is overall exceptional.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Computer Software, 1-10 employees
Less than a year
“Best CRM software”
Pros
I like its effectiveness and once you grasp the concept it's very nice to have.
Cons
Getting started can be challenging if you're not accustomed to using it.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
9
Functionality
6
Accounting, 1-10 employees
“Customer service representative”
Pros
It is easy to use and the software has an attractive interface.
Cons
This software is relatively expensive for customers.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8
Food Production, 11-50 employees
Less than a year
“My Review on click up web app”
Pros
ClickUp is user-friendly and progressing from opening a task to moving it to in-progress to closing a ticket is seamless.
Cons
Recorded tasks can be easily moved from opening a ticket to a closed ticket without job execution. It's effortless to skip other processes and directly move to closing a ticket.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8
Not Specified, 1-10 employees
More than a year
“Probably the best application for project management”
Pros
ClickUp helps me manage and organize tasks saving time and significantly boosting my productivity.
Cons
Since using ClickUp I haven't encountered any problems; it works effectively for me.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8