Total 2467 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

65%

4

Stars

28%

3

Stars

5%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

FP
Francois Pascal

Internet, 1-10 employees

Less than 6 months

5.0

“It's the best productivity tool I've ever used.”

Pros

ClickUp empowers users to improve and automate tasks that were previously challenging to handle. I highly recommend it.

Cons

The free plan has limited storage space.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

9

Functionality

8

A
Anonymous

Not Specified, 11-50 employees

Less than 6 months

4.0

“Great features and sometimes overwhelming”

Pros

ClickUp excels in task management and scheduling. The ability to break down projects into actionable tasks and attach relevant details to each task is what impresses me the most.

Cons

As someone who manages multiple projects daily the task of managing them within the platform became progressively more challenging as the number of projects increased particularly when they were part of a larger project. Integrating related projects and having a dashboard-like format to summarize each project and visualize dependencies proved difficult for me.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

9

Functionality

8

E
Emily

Non-Profit Organization Management, 1-10 employees

5.0

“ClickUp”

Pros

During our organization's free trial run of ClickUp we discovered numerous features that would be highly beneficial to larger organizations. We particularly enjoyed the chat option.

Cons

The software offers extensive capabilities but integrating and fully utilizing them may require significant time and onboarding which could burden the team.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

8

IF
Isdiana F.

Real Estate, 1-10 employees

4.0

“Great for automating and speeding up your tasks.”

Pros

After using the software for more than a year, the only disappointment I have is why did I not know about this sooner. ClickUp is amazing and a lot of features work in conjunction with each other to make your work simpler. I personally found at least more than one way to complete all of my tasks, which is really helpful since I get a choice to save time or focus more on quality every time a similar task comes up. The biggest time saver is the automation feature. And the software development team has the knowledge they need to solve unique problems.

Cons

There have been instances when it has presented us with way too many options to choose from, which becomes complicated quickly. It has a plethora of customization options, which should have been the greatest “Pro” but ended up here since it requires a lot of training. Also, there is definitely room for improvement in the way the interface is designed. The font size is too small and due to the colorful theme, blank-background panes are a lot more difficult to read.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

7

I
Imam

Graphic Design, 1-10 employees

More than a year

5.0

“Clickup Is great”

Pros

Still the best app to use and will remain so though with fewer flaws hurray!

Cons

I have not encountered any as of now but the application is quite pleasant.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

A
Anmol

Computer Software, 11-50 employees

Less than a year

4.0

“Average all in one productivity tool”

Pros

ClickUp's user interface is among the finest in the market. It's refreshing with the addition of new features every week and month.

Cons

The all-encompassing productivity tool attempts to handle various tasks yet I did not find it effective for managing tasks. Moreover it comes with a substantial learning curve.

Rating Distribution

Ease of use

4

Value for money

6

Customer Support

9

Functionality

8

S
Shprotiv

Real Estate, 1-10 employees

Less than 6 months

5.0

“To Believe You must Use”

Pros

Excellent for new project management teams. It's simpler to use than others facilitating effective collaboration and maintenance with the team the best one I've used.

Cons

All is well though occasional delays arise in managing reports. The learning curve for newcomers can be challenging but is manageable.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

8

K
komla

Education Management, 1-10 employees

More than a year

5.0

“Productivity managing tool”

Pros

I genuinely like the way it allows me to control my time and organize my tasks for the day.

Cons

No I appreciate all aspects. I am content. I have not had any negative experiences.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

J
Jade

Research, 11-50 employees

Less than a year

3.0

“Unable to efficiently track billable hours without confusion/lack of structure”

Pros

I could observe where others tracked hours and the weekly tally of tracked hours.

Cons

The calendar design lacks utility for those needing to view hours tracked over extended periods. Simply presenting hours and dates on individual projects and overall pay period hours creates extreme disparities. This poses a particular challenge for employees tracking bulk hours without a visual component only the textual "3h on Jan 30."

Rating Distribution

Ease of use

6

Value for money

5

Customer Support

6

Functionality

4

IY
in yeol

Financial Services, 1-10 employees

Less than 6 months

4.0

“ClickUp Go”

Pros

This product is exceptional. Also I like that I can have multiple tasks and projects running simultaneously and I can customize the view according to my preferences.

Cons

The refresh rate exhibits poor performance resulting in potential slowness.

Rating Distribution

Ease of use

6

Value for money

5

Customer Support

6

Functionality

6

M
Maciej

Government Relations, 51-100 employees

Less than a year

4.0

“ClickUp after 1y”

Pros

A super simple and easy tool for weekly or day-by-day project management.

Cons

The cost for larger teams is high and there are preset configurations for beginners.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

9

Functionality

8

M
Minsu

Media Production, 1-10 employees

Less than a year

5.0

“Great software for productivity!”

Pros

Project organization: the side navigation is highly customizable allowing organizations to create spaces and folders to keep everything within a team organized. It offers a straightforward interface for users to create and act on tasks. Options for different viewpoints aid in achieving various goals.

Cons

An introduction to initiate ClickUp-related communication would be beneficial. Currently everything is enabled by default and a tour should inquire about user preferences. While a minor point I desire the ability to screen record on Safari. An automatic checklist update for all existing tasks based on the latest checklist would also be valuable.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

6

Functionality

10

W
Whitney

Marketing and Advertising, 1-10 employees

More than a year

5.0

“My favorite tools for team work”

Pros

ClickUp makes it effortless for me to collaborate with small and medium-sized teams worldwide. Updating each other and checking task statuses is not a hassle anymore.

Cons

Customizing ClickUp can be a bit perplexing.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

6

Functionality

4

T
Tunde

Information Technology and Services, 1-10 employees

Less than 6 months

5.0

“My Project Management Experience with ClickUp”

Pros

Personally as an affiliate marketer and tech company employee my initial experience with ClickUp was at my workplace and was splendid. Although not involved in admin setup as a user the tool has been instrumental for timely project delivery in my company. Also I've been using it for personal projects and it offers several cool features. The customization option provides significant flexibility in creating custom views tags and status. ClickUp is a great software that works well for me.

Cons

In general ClickUp has proven excellent for me. There isn't much to criticize about the tool.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

7

Functionality

6

A
Austen

Computer Networking, 1-10 employees

More than a year

5.0

“Lost Without Clickup”

Pros

Managing past and current projects is easily handled. The shared platform allows my team to collaborate track progress and share updates. Reviewing projects and performance has become part of our program with the easy-to-use tools on ClickUp. The most useful tool for me to share with my team is the generated progress reports on projects and meeting deadlines. Very professional-looking.

Cons

Few "cons" are present aside from occasional bugs. The interface and options may be overwhelming initially contributing to a mild learning curve. However having all options available is preferable and spending additional time on tutorials enhances program utilization.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

6

Functionality

10

AM
Angelica Marie

Apparel & Fashion, 11-50 employees

More than a year

5.0

“Consistent features fun and easy to use.”

Pros

This is user-friendly and enjoyable to use. It possesses powerful features that I really appreciate. It's very useful and helpful in my business.

Cons

I lack any negative experiences with this website. It is overall exceptional.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

S
Seth

Computer Software, 1-10 employees

Less than a year

3.0

“Best CRM software”

Pros

I like its effectiveness and once you grasp the concept it's very nice to have.

Cons

Getting started can be challenging if you're not accustomed to using it.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

9

Functionality

6

K
Kadeem

Accounting, 1-10 employees

4.0

“Customer service representative”

Pros

It is easy to use and the software has an attractive interface.

Cons

This software is relatively expensive for customers.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

B
Bolanle

Food Production, 11-50 employees

Less than a year

4.0

“My Review on click up web app”

Pros

ClickUp is user-friendly and progressing from opening a task to moving it to in-progress to closing a ticket is seamless.

Cons

Recorded tasks can be easily moved from opening a ticket to a closed ticket without job execution. It's effortless to skip other processes and directly move to closing a ticket.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

A
Anonymous

Not Specified, 1-10 employees

More than a year

5.0

“Probably the best application for project management”

Pros

ClickUp helps me manage and organize tasks saving time and significantly boosting my productivity.

Cons

Since using ClickUp I haven't encountered any problems; it works effectively for me.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8