Total 2467 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

65%

4

Stars

28%

3

Stars

5%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

T
Turki

Telecommunications, 1-10 employees

Less than 6 months

4.0

“A comprehensive tool for mid to large size projects”

Pros

ClickUp has the ability to define goals and manage your way to achieve them a feature not found in most project management software. It excels in creating different spaces and managing tasks in each one. Creating and assigning tasks to team members is effortless. It is excellent in creating recurrent tasks saving time especially in certain projects. Also it excels in managing and tracking team members with an easy-to-read dashboard.

Cons

The mobile application has restricted functionalities compared to the software necessitating the use of the web version for full control and functionality.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

9

Functionality

8

A
Alson

Information Technology and Services, 1-10 employees

Less than a year

4.0

“Great productivity tool”

Pros

It's an excellent tool to organize tasks and share them with clients. The onboarding process is quick and painless easily adaptable for any type of agency or in-house work.

Cons

The limited allocation of guests is a significant challenge and is quite costly especially considering other platforms that offer unlimited guests.

Rating Distribution

Ease of use

10

Value for money

6

Customer Support

6

Functionality

8

B
Babajide

Health, Wellness and Fitness, 500+ employees

More than a year

3.0

“Best Task Management App”

Pros

It is highly proficient in tickets automation and extremely user-friendly.

Cons

I haven't had or experienced any unfavorable issues during usage.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

7

Functionality

6

C
Carlnetta

Accounting, 1-10 employees

Less than a year

5.0

“Click Up works for me”

Pros

The software's exquisite design is something I appreciate. It's effortless to locate what I need and I can schedule tasks for my team. ClickUp has been pivotal in creating standard operating procedures notes lists and revising my work. Desktop alerts for crucial reminders are available and I can accomplish nearly anything with ClickUp.

Cons

The lone drawback I encounter with ClickUp is its extended startup time though it remains acceptable to me.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

7

Functionality

6

K
Keila

Law Practice, 11-50 employees

Less than a year

5.0

“Best task/project tracking tool ever”

Pros

What struck me the most is the ability to organize tasks by priority and segment them accordingly. Its user-friendliness and the capability to track the progress of each task along with attaching documents and images for context impressed me.

Cons

It fails to exhibit the creation date of each card until clicked on. When screening open tasks observing the time a task has been open is crucial and clicking on each card for this information results in a delay.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

9

Functionality

10

K
Konstantinos

Information Technology and Services, 1-10 employees

More than a year

5.0

“A tool to replace most of your tools”

Pros

Extremely user-friendly even for non-tech-savvy users. It makes it easier for project managers to have an overall look at all project statuses at all times.

Cons

Following a series of updates the webpage halts on the loading dots. Nevertheless a refresh restores normalcy. Another concern is the absence of a direct method to return to a task after opening a sub-task popup.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

A
Anonymous

Not Specified, 500+ employees

Less than a year

5.0

“One of the Best Tool for Asset Management”

Pros

One of its features that I appreciate is the availability of the video chat feature onboard. This has been particularly helpful for contacting senior colleagues while working remotely providing assistance when understanding tasks becomes challenging through the chat feature. It offers the perfect combination of task management meeting management remote support and collaboration tools for a pleasurable remote working experience.

Cons

While I value most of its features aligning with my work style one downside is that the interface is somewhat intricate posing a challenge for newcomers to grasp.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

A
Anonymous

Not Specified, 11-50 employees

Less than 6 months

4.0

“Project Management Manoeuvre”

Pros

Quite easy to start with this tool has been handy for managing tasks while planning to meet project requirements. It has played a significant role in helping me build a qualitative product.

Cons

Performance lags when switching between multiple projects.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

7

Functionality

6

R
Rashi

Broadcast Media, 1-10 employees

Less than 6 months

5.0

“ClickUp: A Comprehensive and User-Friendly Project Management Tool”

Pros

ClickUp's standout feature is its flexibility offering various views and options for organizing and tracking projects including Gantt charts Kanban boards and traditional lists. Integration with other tools like Google Drive and Slack has streamlined our processes and improved team communication.

Cons

Despite overall satisfaction with ClickUp I've encountered some issues. One concern pertains to the notifications system which although generally effective can be overwhelming especially with multiple projects and tasks to follow. Additionally notification settings can be perplexing requiring time to customize to my preferences.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

7

Functionality

10

KM
Kelly M

Information Technology and Services, 500+ employees

More than a year

4.0

“Excellent when monitoring projects with our work team”

Pros

ClickUp fosters team synchronization by facilitating collaboration on a single activity where all participants can see each other's contributions comments and status updates.

Cons

Managing staff engaged in numerous projects with repeated activities and diverse schedules can be challenging. Project managers appreciate the added flexibility of calendar management.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

7

Functionality

8

I
Ina

Information Technology and Services, 1-10 employees

Less than a year

5.0

“ClickUp has saved me so much time!”

Pros

A big fan of ClickUp it has made my life much easier by helping me organize time tasks files chat with teammates and manage HR and IT efficiently. It has played a crucial role in maintaining a rigorous pace that wouldn't have been possible without it.

Cons

Uncertain :) Perhaps they could introduce more themes... :)

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

8

KA
Kelly Anne

Cosmetics, 1-10 employees

Less than 6 months

5.0

“Management application that meets day-to-day needs”

Pros

Meets the team's needs easy to use an excellent free version and aids organization. The best software.

Cons

No option for other languages like Portuguese with the web version offering more options than the Android version. It also experiences occasional crashes.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

9

Functionality

10

A
Anonymous

Not Specified, 500+ employees

Less than a year

5.0

“Manage your tasks without hassle!”

Pros

ClickUp is super helpful in assigning and managing tasks. You can prioritize tasks and monitor progress resulting in project success.

Cons

None come to mind! Everything has been functioning well for me so far!

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

A
Anonymous

Not Specified, 101-500 employees

Less than a year

4.0

“Clickup helps us track time critical issues and prioritize tasks”

Pros

Very easy to learn and integrate with existing projects. The workspace UX is intuitive and tasks/lists are easy to manage. Features like adding attachments and assignees are excellent for tracking people assigned and resolving issues promptly.

Cons

No significant cons. The user flows are straightforward to work with.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

7

Functionality

8

R
Ramy

Chemicals, 51-100 employees

More than a year

4.0

“One of the greatest and simplest project management tools I've ever used.”

Pros

More comprehensive than Trello or Hubstaff Activities the dashboards help understand the team's tasks and goals. It's not difficult to use and settings for recurring tasks are accessible.

Cons

Thus far ClickUp has fulfilled all our requirements. Some new users may find the learning curve time-consuming although this is uncommon as most users quickly get to work.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

7

Functionality

8

S
Sarah

Information Technology and Services, 500+ employees

More than a year

5.0

“It is easy to assign tasks within the team using ClickUp”

Pros

ClickUp is helpful in creating and tracking projects easily. It comes with various functions such as nighttime mode dashboards and layouts. It's unique and easy to use thanks to its built-in calendar and reminders.

Cons

For an untested group the adoption process may present obstacles. Optimal courses of action for automating tasks remain uncertain. Numerous options for controlling alerts are available and can be altered or removed.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

S
Samuel

Logistics and Supply Chain, 500+ employees

More than a year

5.0

“One of the Best Cloud Based Task Management Platforms”

Pros

Simple to use excellent support documentation with downloadable video lessons a clean layout for the team to follow and quick tracking of processes. Provides a free version for trial and live chat support.

Cons

The licensed version incorporates an excess of functions and features yet most are not useful. It's not user-friendly for new users and the free version is inadequate for genuine business use.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

9

Functionality

8

M
Maria

Medical Devices, 500+ employees

3.0

“Too complex”

Pros

The impressive number of features and capabilities is noteworthy.

Cons

It was excessively intricate to learn and expecting my team to transition to this platform would be excessively demanding.

Rating Distribution

Ease of use

4

Value for money

6

Customer Support

7

Functionality

6

F
Folakemi

Utilities, 500+ employees

5.0

“Folakemi Biola Femi-ige's review on CLICKUP”

Pros

I enjoyed using ClickUp for task scheduling and project tracking allowing me to complete individual assignments on time to contribute to organizational goals.

Cons

I failed to comprehend how to employ the Priority Matrix function of ClickUp.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

9

Functionality

8

D
David

Computer Software, 1-10 employees

Less than a year

4.0

“Best Project management tool”

Pros

Its intuitive interface wide range of features and ability to integrate with other tools and services are noteworthy.

Cons

This tool can be overwhelming particularly for those new to project management software.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

7

Functionality

8