Total 2467 reviews
4.6
All reviews are from verified customers
Rating Distribution
5
Stars65%
4
Stars28%
3
Stars5%
2
Stars1%
1
Stars1%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Telecommunications, 1-10 employees
Less than 6 months
“A comprehensive tool for mid to large size projects”
Pros
ClickUp has the ability to define goals and manage your way to achieve them a feature not found in most project management software. It excels in creating different spaces and managing tasks in each one. Creating and assigning tasks to team members is effortless. It is excellent in creating recurrent tasks saving time especially in certain projects. Also it excels in managing and tracking team members with an easy-to-read dashboard.
Cons
The mobile application has restricted functionalities compared to the software necessitating the use of the web version for full control and functionality.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
9
Functionality
8
Information Technology and Services, 1-10 employees
Less than a year
“Great productivity tool”
Pros
It's an excellent tool to organize tasks and share them with clients. The onboarding process is quick and painless easily adaptable for any type of agency or in-house work.
Cons
The limited allocation of guests is a significant challenge and is quite costly especially considering other platforms that offer unlimited guests.
Rating Distribution
Ease of use
10
Value for money
6
Customer Support
6
Functionality
8
Health, Wellness and Fitness, 500+ employees
More than a year
“Best Task Management App”
Pros
It is highly proficient in tickets automation and extremely user-friendly.
Cons
I haven't had or experienced any unfavorable issues during usage.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
7
Functionality
6
Accounting, 1-10 employees
Less than a year
“Click Up works for me”
Pros
The software's exquisite design is something I appreciate. It's effortless to locate what I need and I can schedule tasks for my team. ClickUp has been pivotal in creating standard operating procedures notes lists and revising my work. Desktop alerts for crucial reminders are available and I can accomplish nearly anything with ClickUp.
Cons
The lone drawback I encounter with ClickUp is its extended startup time though it remains acceptable to me.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
7
Functionality
6
Law Practice, 11-50 employees
Less than a year
“Best task/project tracking tool ever”
Pros
What struck me the most is the ability to organize tasks by priority and segment them accordingly. Its user-friendliness and the capability to track the progress of each task along with attaching documents and images for context impressed me.
Cons
It fails to exhibit the creation date of each card until clicked on. When screening open tasks observing the time a task has been open is crucial and clicking on each card for this information results in a delay.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
9
Functionality
10
Information Technology and Services, 1-10 employees
More than a year
“A tool to replace most of your tools”
Pros
Extremely user-friendly even for non-tech-savvy users. It makes it easier for project managers to have an overall look at all project statuses at all times.
Cons
Following a series of updates the webpage halts on the loading dots. Nevertheless a refresh restores normalcy. Another concern is the absence of a direct method to return to a task after opening a sub-task popup.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Not Specified, 500+ employees
Less than a year
“One of the Best Tool for Asset Management”
Pros
One of its features that I appreciate is the availability of the video chat feature onboard. This has been particularly helpful for contacting senior colleagues while working remotely providing assistance when understanding tasks becomes challenging through the chat feature. It offers the perfect combination of task management meeting management remote support and collaboration tools for a pleasurable remote working experience.
Cons
While I value most of its features aligning with my work style one downside is that the interface is somewhat intricate posing a challenge for newcomers to grasp.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Not Specified, 11-50 employees
Less than 6 months
“Project Management Manoeuvre”
Pros
Quite easy to start with this tool has been handy for managing tasks while planning to meet project requirements. It has played a significant role in helping me build a qualitative product.
Cons
Performance lags when switching between multiple projects.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
7
Functionality
6
Broadcast Media, 1-10 employees
Less than 6 months
“ClickUp: A Comprehensive and User-Friendly Project Management Tool”
Pros
ClickUp's standout feature is its flexibility offering various views and options for organizing and tracking projects including Gantt charts Kanban boards and traditional lists. Integration with other tools like Google Drive and Slack has streamlined our processes and improved team communication.
Cons
Despite overall satisfaction with ClickUp I've encountered some issues. One concern pertains to the notifications system which although generally effective can be overwhelming especially with multiple projects and tasks to follow. Additionally notification settings can be perplexing requiring time to customize to my preferences.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
7
Functionality
10
Information Technology and Services, 500+ employees
More than a year
“Excellent when monitoring projects with our work team”
Pros
ClickUp fosters team synchronization by facilitating collaboration on a single activity where all participants can see each other's contributions comments and status updates.
Cons
Managing staff engaged in numerous projects with repeated activities and diverse schedules can be challenging. Project managers appreciate the added flexibility of calendar management.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
7
Functionality
8
Information Technology and Services, 1-10 employees
Less than a year
“ClickUp has saved me so much time!”
Pros
A big fan of ClickUp it has made my life much easier by helping me organize time tasks files chat with teammates and manage HR and IT efficiently. It has played a crucial role in maintaining a rigorous pace that wouldn't have been possible without it.
Cons
Uncertain :) Perhaps they could introduce more themes... :)
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
8
Cosmetics, 1-10 employees
Less than 6 months
“Management application that meets day-to-day needs”
Pros
Meets the team's needs easy to use an excellent free version and aids organization. The best software.
Cons
No option for other languages like Portuguese with the web version offering more options than the Android version. It also experiences occasional crashes.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
9
Functionality
10
Not Specified, 500+ employees
Less than a year
“Manage your tasks without hassle!”
Pros
ClickUp is super helpful in assigning and managing tasks. You can prioritize tasks and monitor progress resulting in project success.
Cons
None come to mind! Everything has been functioning well for me so far!
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Not Specified, 101-500 employees
Less than a year
“Clickup helps us track time critical issues and prioritize tasks”
Pros
Very easy to learn and integrate with existing projects. The workspace UX is intuitive and tasks/lists are easy to manage. Features like adding attachments and assignees are excellent for tracking people assigned and resolving issues promptly.
Cons
No significant cons. The user flows are straightforward to work with.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
7
Functionality
8
Chemicals, 51-100 employees
More than a year
“One of the greatest and simplest project management tools I've ever used.”
Pros
More comprehensive than Trello or Hubstaff Activities the dashboards help understand the team's tasks and goals. It's not difficult to use and settings for recurring tasks are accessible.
Cons
Thus far ClickUp has fulfilled all our requirements. Some new users may find the learning curve time-consuming although this is uncommon as most users quickly get to work.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
7
Functionality
8
Information Technology and Services, 500+ employees
More than a year
“It is easy to assign tasks within the team using ClickUp”
Pros
ClickUp is helpful in creating and tracking projects easily. It comes with various functions such as nighttime mode dashboards and layouts. It's unique and easy to use thanks to its built-in calendar and reminders.
Cons
For an untested group the adoption process may present obstacles. Optimal courses of action for automating tasks remain uncertain. Numerous options for controlling alerts are available and can be altered or removed.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Logistics and Supply Chain, 500+ employees
More than a year
“One of the Best Cloud Based Task Management Platforms”
Pros
Simple to use excellent support documentation with downloadable video lessons a clean layout for the team to follow and quick tracking of processes. Provides a free version for trial and live chat support.
Cons
The licensed version incorporates an excess of functions and features yet most are not useful. It's not user-friendly for new users and the free version is inadequate for genuine business use.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
9
Functionality
8
Medical Devices, 500+ employees
“Too complex”
Pros
The impressive number of features and capabilities is noteworthy.
Cons
It was excessively intricate to learn and expecting my team to transition to this platform would be excessively demanding.
Rating Distribution
Ease of use
4
Value for money
6
Customer Support
7
Functionality
6
Utilities, 500+ employees
“Folakemi Biola Femi-ige's review on CLICKUP”
Pros
I enjoyed using ClickUp for task scheduling and project tracking allowing me to complete individual assignments on time to contribute to organizational goals.
Cons
I failed to comprehend how to employ the Priority Matrix function of ClickUp.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
9
Functionality
8
Computer Software, 1-10 employees
Less than a year
“Best Project management tool”
Pros
Its intuitive interface wide range of features and ability to integrate with other tools and services are noteworthy.
Cons
This tool can be overwhelming particularly for those new to project management software.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
7
Functionality
8