Total 2467 reviews
4.6
All reviews are from verified customers
Rating Distribution
5
Stars65%
4
Stars28%
3
Stars5%
2
Stars1%
1
Stars1%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Information Technology and Services, 11-50 employees
More than a year
“Choose ClickUp”
Pros
The most valuable aspect of ClickUp is its task management tool and its integration with HubSpot proves beneficial for our company workflows.
Cons
Setting up the software involves a learning curve given its extensive functionality. This complexity naturally takes time to comprehend.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8
Accounting, 51-100 employees
“Gave it a try but it wasn't exactly what we needed”
Pros
A straightforward intuitive tool with an appealing layout. The whiteboard function adds a cool touch to its features.
Cons
While not aligning with the specific needs of our Marketing team I can envision ClickUp being powerful for other teams.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
6
Information Technology and Services, 11-50 employees
Less than a year
“Streamline Your Project Management with ClickUp”
Pros
ClickUp's flexibility collaboration features integration capabilities and productivity tools enhance team efficiency and project management.
Cons
Cost-wise ClickUp can be a bit pricey depending on team size and the features required. The learning curve may be overwhelming for new users.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
9
Functionality
10
Civic & Social Organization, 1-10 employees
Less than a year
“Fantastic Product”
Pros
Task creation and prioritization stand out as impactful features in ClickUp providing simplicity in learning and seamless integration.
Cons
There isn't much to dislike about the product; an area for improvement is creating groups.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Internet, 1-10 employees
Less than 6 months
“ClickUs A best All-rounder Workspace”
Pros
As a digital marketer ClickUp serves as a comprehensive workspace platform offering all needed facilities and additional features for effective work.
Cons
One suggestion for ClickUp is to provide more plans with additional features for various user needs. Promotional activities could also enhance product visibility.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
7
Functionality
8
Computer Software, 11-50 employees
More than a year
“Benefits of Click Up”
Pros
Highly user-friendly and easily integrated with mail providing prompt notifications for updates contributing to efficient communication.
Cons
The only issue I notice is the absence of a save or submit option when entering a new task or making an entry.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
7
Functionality
6
Information Services, 101-500 employees
More than a year
“Useful”
Pros
ClickUp simplifies project management saving time and promoting effective work without complications.
Cons
The software's UI resembles an education platform more than a management platform which is the primary concern.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
4
Not Specified, 11-50 employees
Less than 6 months
“Good features set”
Pros
Click has significantly improved time tracking and accuracy in estimations for our team.
Cons
We desire more calendar integration to avoid overlaps in planning.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
7
Functionality
8
Mental Health Care, 500+ employees
More than a year
“Amazing Project/Task Management Review Software”
Pros
This platform seamlessly integrates into team settings offering ease of use in collaborative environments.
Cons
No specific notes; I find it seamless and user-friendly.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Not Specified, 500+ employees
Less than 6 months
“Straightforward slick and easy to use”
Pros
It boasts a fantastic uncomplicated UI as it is quick and aesthetically pleasing.
Cons
The note tool doesn't align with my expectations; I hope for improvements.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
6
Functionality
4
Hospital & Health Care, 500+ employees
Less than 6 months
“Good for task management”
Pros
I appreciate the ability to paste task lists into ClickUp from another document creating individual tasks. The time tracking feature is also a favorite.
Cons
The user interface requires adjustments to enable more customization to user preferences.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
6
Functionality
8
Not Specified, 500+ employees
More than a year
“ClickUp”
Pros
Planning progress tracking and visualization.
Cons
Higher pricing compared to similar applications.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Computer Software, 101-500 employees
“It's great but could be better”
Pros
It encompasses all the necessary functionality presenting a modern and generally usable interface.
Cons
It's not particularly beginner-friendly; extensive learning is needed for proper navigation.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
7
Functionality
6
Consumer Goods, 1-10 employees
Less than a year
“Click up is great”
Pros
Regardless of my team's location tracking progress and time is just a few clicks away so no more overwhelming emails/texts/slack messages.
Cons
Managing numerous features and boards in ClickUp may lead to disorganization. Our solution involves assigning specific individuals to manage each department or area within the ClickUp system ensuring organized and smooth operations.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Banking, 101-500 employees
Less than a year
“ClickUp”
Pros
Collaboration and communication through tasks and projects are facilitated a valuable feature.
Cons
ClickUp's challenge lies in its learning curve and extensive capabilities demanding time and attention to master.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
3
Retail, 1-10 employees
More than a year
“Easy to use task and project management software”
Pros
A no-brainer product for businesses of any size managing tasks projects or CRM. It encapsulates everything needed with loved features like automations and seamless integration in Chrome and mobile apps enhancing daily workflows and productivity.
Cons
The Framework can be slow and needs optimization. Some features for displaying information could be enhanced. Despite occasional overwhelming feelings continued development and helpful features are appreciated.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
9
Functionality
8
Health, Wellness and Fitness, 1-10 employees
Less than a year
“This is my fav project management software ever!”
Pros
I love the fact that everything I need can be done with the free option. I've never had to pay for it but I'd have no problem paying if needed. It is that good!
Cons
Some features need upgrading causing inconvenience.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Staffing and Recruiting, 51-100 employees
Less than a year
“Improved Team Productivity”
Pros
ClickUp enables task creation assignment deadline setting and progress tracking. Customizable task views subtask creation built-in time tracking report generation and time analysis features are also available.
Cons
While occasionally slow the platform addresses speed issues promptly.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
4
Insurance, 101-500 employees
Less than 6 months
“Does the job very well”
Pros
Clean UI intuitive and fast essential in project management tools. ClickUp while rich in features doesn't hinder or waste time in data entry making it a breeze for sharing task status.
Cons
Understanding ClickUp's full capabilities can be initially challenging. Once familiar it seamlessly integrates into routines.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
4
Information Technology and Services, 11-50 employees
More than a year
“What a wonderful and brilliant with tracking progress of task.”
Pros
Brilliant for tracking task progress and promoting team collaboration through instant messaging.
Cons
Challenges with subtasks for the main task and related issues.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
7
Functionality
10