Total 2467 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

65%

4

Stars

28%

3

Stars

5%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

D
Diandra

Information Technology and Services, 11-50 employees

More than a year

5.0

“Choose ClickUp”

Pros

The most valuable aspect of ClickUp is its task management tool and its integration with HubSpot proves beneficial for our company workflows.

Cons

Setting up the software involves a learning curve given its extensive functionality. This complexity naturally takes time to comprehend.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

H
Hilary

Accounting, 51-100 employees

5.0

“Gave it a try but it wasn't exactly what we needed”

Pros

A straightforward intuitive tool with an appealing layout. The whiteboard function adds a cool touch to its features.

Cons

While not aligning with the specific needs of our Marketing team I can envision ClickUp being powerful for other teams.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

6

J
Johannsen

Information Technology and Services, 11-50 employees

Less than a year

5.0

“Streamline Your Project Management with ClickUp”

Pros

ClickUp's flexibility collaboration features integration capabilities and productivity tools enhance team efficiency and project management.

Cons

Cost-wise ClickUp can be a bit pricey depending on team size and the features required. The learning curve may be overwhelming for new users.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

9

Functionality

10

T
Tyran

Civic & Social Organization, 1-10 employees

Less than a year

5.0

“Fantastic Product”

Pros

Task creation and prioritization stand out as impactful features in ClickUp providing simplicity in learning and seamless integration.

Cons

There isn't much to dislike about the product; an area for improvement is creating groups.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

AK
Aryan Kumar

Internet, 1-10 employees

Less than 6 months

4.0

“ClickUs A best All-rounder Workspace”

Pros

As a digital marketer ClickUp serves as a comprehensive workspace platform offering all needed facilities and additional features for effective work.

Cons

One suggestion for ClickUp is to provide more plans with additional features for various user needs. Promotional activities could also enhance product visibility.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

7

Functionality

8

A
Arnab

Computer Software, 11-50 employees

More than a year

5.0

“Benefits of Click Up”

Pros

Highly user-friendly and easily integrated with mail providing prompt notifications for updates contributing to efficient communication.

Cons

The only issue I notice is the absence of a save or submit option when entering a new task or making an entry.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

7

Functionality

6

V
Vishnu

Information Services, 101-500 employees

More than a year

5.0

“Useful”

Pros

ClickUp simplifies project management saving time and promoting effective work without complications.

Cons

The software's UI resembles an education platform more than a management platform which is the primary concern.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

4

A
Anonymous

Not Specified, 11-50 employees

Less than 6 months

5.0

“Good features set”

Pros

Click has significantly improved time tracking and accuracy in estimations for our team.

Cons

We desire more calendar integration to avoid overlaps in planning.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

7

Functionality

8

K
Kelsey

Mental Health Care, 500+ employees

More than a year

5.0

“Amazing Project/Task Management Review Software”

Pros

This platform seamlessly integrates into team settings offering ease of use in collaborative environments.

Cons

No specific notes; I find it seamless and user-friendly.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

A
Anonymous

Not Specified, 500+ employees

Less than 6 months

4.0

“Straightforward slick and easy to use”

Pros

It boasts a fantastic uncomplicated UI as it is quick and aesthetically pleasing.

Cons

The note tool doesn't align with my expectations; I hope for improvements.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

6

Functionality

4

B
Beth

Hospital & Health Care, 500+ employees

Less than 6 months

4.0

“Good for task management”

Pros

I appreciate the ability to paste task lists into ClickUp from another document creating individual tasks. The time tracking feature is also a favorite.

Cons

The user interface requires adjustments to enable more customization to user preferences.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

6

Functionality

8

A
Anonymous

Not Specified, 500+ employees

More than a year

5.0

“ClickUp”

Pros

Planning progress tracking and visualization.

Cons

Higher pricing compared to similar applications.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

N
Naveed

Computer Software, 101-500 employees

4.0

“It's great but could be better”

Pros

It encompasses all the necessary functionality presenting a modern and generally usable interface.

Cons

It's not particularly beginner-friendly; extensive learning is needed for proper navigation.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

7

Functionality

6

K
Kolin

Consumer Goods, 1-10 employees

Less than a year

5.0

“Click up is great”

Pros

Regardless of my team's location tracking progress and time is just a few clicks away so no more overwhelming emails/texts/slack messages.

Cons

Managing numerous features and boards in ClickUp may lead to disorganization. Our solution involves assigning specific individuals to manage each department or area within the ClickUp system ensuring organized and smooth operations.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

D
Dustin

Banking, 101-500 employees

Less than a year

3.0

“ClickUp”

Pros

Collaboration and communication through tasks and projects are facilitated a valuable feature.

Cons

ClickUp's challenge lies in its learning curve and extensive capabilities demanding time and attention to master.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

3

L
lohith

Retail, 1-10 employees

More than a year

5.0

“Easy to use task and project management software”

Pros

A no-brainer product for businesses of any size managing tasks projects or CRM. It encapsulates everything needed with loved features like automations and seamless integration in Chrome and mobile apps enhancing daily workflows and productivity.

Cons

The Framework can be slow and needs optimization. Some features for displaying information could be enhanced. Despite occasional overwhelming feelings continued development and helpful features are appreciated.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

9

Functionality

8

B
Breann

Health, Wellness and Fitness, 1-10 employees

Less than a year

5.0

“This is my fav project management software ever!”

Pros

I love the fact that everything I need can be done with the free option. I've never had to pay for it but I'd have no problem paying if needed. It is that good!

Cons

Some features need upgrading causing inconvenience.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

L
Lilly

Staffing and Recruiting, 51-100 employees

Less than a year

5.0

“Improved Team Productivity”

Pros

ClickUp enables task creation assignment deadline setting and progress tracking. Customizable task views subtask creation built-in time tracking report generation and time analysis features are also available.

Cons

While occasionally slow the platform addresses speed issues promptly.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

4

A
Arpit

Insurance, 101-500 employees

Less than 6 months

5.0

“Does the job very well”

Pros

Clean UI intuitive and fast essential in project management tools. ClickUp while rich in features doesn't hinder or waste time in data entry making it a breeze for sharing task status.

Cons

Understanding ClickUp's full capabilities can be initially challenging. Once familiar it seamlessly integrates into routines.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

4

P
poonam

Information Technology and Services, 11-50 employees

More than a year

5.0

“What a wonderful and brilliant with tracking progress of task.”

Pros

Brilliant for tracking task progress and promoting team collaboration through instant messaging.

Cons

Challenges with subtasks for the main task and related issues.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

7

Functionality

10