Total 2467 reviews
4.6
All reviews are from verified customers
Rating Distribution
5
Stars65%
4
Stars28%
3
Stars5%
2
Stars1%
1
Stars1%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Hospitality, 1-10 employees
“Digital workspace for you”
Pros
Inexpensive and very user-friendly for all.
Cons
Onboarding and training require time; notification settings have limitations regarding task creation per team versus per individual.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Online Media, 1-10 employees
More than a year
“The best CRM Software ever!”
Pros
Ideal for starters offering an extensive feature list for free. It encompasses features commonly found in paid software and is excellent for CRM initiation.
Cons
Getting used to the UI and learning all functions takes time similar to any new software. The time invested upfront can save countless hours later.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Information Technology and Services, 500+ employees
More than a year
“Process and Workflow Automation”
Pros
The software boasts an excellent user interface and is customer-friendly.
Cons
Setting up ClickUp has a learning curve. Considering its extensive functionality the time required for understanding is justified.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
7
Functionality
6
Civil Engineering, 51-100 employees
More than a year
“Optimized organization and planning”
Pros
The organized and structured interface provides a panoramic view of projects clearly identifying ongoing and completed projects. Free registration allows testing of its features which include creating groups integrating other applications and inviting participants.
Cons
It didn't precisely meet our Marketing team's needs but it can be powerful for other teams.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
10
Apparel & Fashion, 1-10 employees
“I like the task management progress its very helpful to me and easy to use .”
Pros
It effectively tracks daily business progress aiding in making informed changes. Weekly progress tracking aligns well with business goals.
Cons
ClickUp's cost depending on team size and required features can be relatively high. The learning curve may overwhelm new users.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
7
Functionality
10
Electrical/Electronic Manufacturing, 1-10 employees
More than a year
“Great for all users regardless of level”
Pros
The ability to upload task-related files coupled with simple task creation and scheduling is a plus.
Cons
Few dislikes about the product; improving group creation is suggested.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
6
Functionality
3
Computer Software, 500+ employees
More than a year
“Give it a try and see how user friendly it is”
Pros
ClickUp offers a comprehensive feature set covering project management needs such as task creation progress tracking collaboration and performance measurement.
Cons
Suggesting more plans and features for users and promotional efforts for ClickUp. Overall no significant drawbacks noted.
Rating Distribution
Ease of use
10
Value for money
6
Customer Support
9
Functionality
8
Financial Services, 51-100 employees
More than a year
“My experience with click up”
Pros
The easy-to-use interface allows dragging jobs through various stages facilitating monitoring of job status.
Cons
A need for a save or submit option when entering new tasks or data.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
6
Functionality
8
Computer Software, 1-10 employees
“Clickup”
Pros
Working with ClickUp is wonderful as all aspects can be managed on the same page ensuring updates and informed work execution.
Cons
The software's UI resembles an educational platform rather than a management one posing a slight issue.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Warehousing, 500+ employees
Less than 6 months
“Ease of use to track daily activities”
Pros
Enables tracking of daily activities with a checklist-like virtual feature and notifications.
Cons
Desire for more calendar integrations to avoid planning overlaps.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
4
Retail, 500+ employees
More than a year
“Closed circuit project management.”
Pros
ClickUp provides over fifteen viewing options for project updates and timelines. Alongside standard views it offers unique options like workflow view and task visual outlines.
Cons
Seamless and user-friendly with no noted issues.
Rating Distribution
Ease of use
6
Value for money
9
Customer Support
6
Functionality
4
Computer Software, 1-10 employees
More than a year
“It is awesome”
Pros
How everything interacts and handling all tasks are integral aspects.
Cons
Everything one can imagine is included in the program.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
3
Functionality
10
Pharmaceuticals, 500+ employees
Less than a year
“Easy to create higt quality and complex process chard without a messy apperance.”
Pros
The user interface is incredibly user-friendly and uploading pictures or documents is a breeze. Additionally the availability of a mobile app enhances the convenience making it easy to initiate new actions without relying on a desktop computer.
Cons
The initial setup is a time-consuming process making it somewhat less user-friendly than expected.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
6
Construction, 11-50 employees
Less than 6 months
“Helpful task management tool”
Pros
ClickUp's standout feature is its capability to provide our team with a unified view of projects. This proves immensely helpful in planning ensuring everyone stays on track and establishing an effective workflow and tracking system.
Cons
The primary drawback to this product lies in the requirement to pay for additional features.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
6
Functionality
8
Government Administration, 101-500 employees
Less than a year
“ClickUp and you will never regret”
Pros
One of the software's standout features is its effective project tracking functionality.
Cons
I have faced challenges when using the software particularly in utilizing collaborative tools.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
10
Online Media, 1-10 employees
More than a year
“Clickup”
Pros
The visual assets of the platform are highly valued especially for visual users. Unlike overwhelming spreadsheets the platform allows color coordination and creative freedom in organization catering to individual preferences.
Cons
My dissatisfaction stems from the notification system as I believe notifications should appear at the top of the screen instead of necessitating clicks into different sections.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Not Specified, 1-10 employees
Less than 6 months
“Easy to use and full of features”
Pros
The process of creating standard project templates is effortless offering practicality for projects with consistent flows and tasks. The ability to swiftly deploy a template project is a significant advantage.
Cons
While it took a bit of time to get accustomed to I haven't encountered any significant issues and generally appreciate the system.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
7
Functionality
6
Not Specified, 101-500 employees
More than a year
“Clickup makes managing tasks easy.”
Pros
ClickUp simplifies the tracking and management of tasks providing an efficient way to manage team tasks and track timesheets.
Cons
A noteworthy aspect is the time sheet check which is somewhat cumbersome from a UI perspective. It would be beneficial to enhance user-friendliness and provide an option to edit the time sheet seamlessly within a single window.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
9
Functionality
6
Marketing and Advertising, 1-10 employees
Less than 6 months
“The greatest and simplest tool ever for project management”
Pros
ClickUp distinguishes itself as an extremely user-friendly and intuitive platform. Its simplicity in adding team members through email and project administrator approval is a major benefit. The platform ensures visibility of project participants and allows them to contribute to progress information easily.
Cons
ClickUp's learning curve can be challenging but I find its capabilities to be very robust catering to a wide range of uses. Thus far there haven't been any requirements that ClickUp falls short of meeting.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
7
Functionality
10
Marketing and Advertising, 1-10 employees
More than a year
“One of the best and most affordable project management tool”
Pros
ClickUp is highly regarded as a user-friendly project management tool. The use of custom properties enabling note-taking on tasks and tracking work duration add substantial value. It proves helpful in staying on top of projects offering an integrated platform for creation and management.
Cons
For individuals not well-versed in technology the abundance of features in ClickUp can be overwhelming. However I haven't identified any major issues with the product.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10