Total 2467 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

65%

4

Stars

28%

3

Stars

5%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

J
Jawad

Hospitality, 1-10 employees

5.0

“Digital workspace for you”

Pros

Inexpensive and very user-friendly for all.

Cons

Onboarding and training require time; notification settings have limitations regarding task creation per team versus per individual.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

B
Bence

Online Media, 1-10 employees

More than a year

5.0

“The best CRM Software ever!”

Pros

Ideal for starters offering an extensive feature list for free. It encompasses features commonly found in paid software and is excellent for CRM initiation.

Cons

Getting used to the UI and learning all functions takes time similar to any new software. The time invested upfront can save countless hours later.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

S
Samuel

Information Technology and Services, 500+ employees

More than a year

4.0

“Process and Workflow Automation”

Pros

The software boasts an excellent user interface and is customer-friendly.

Cons

Setting up ClickUp has a learning curve. Considering its extensive functionality the time required for understanding is justified.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

7

Functionality

6

R
Rodrigue

Civil Engineering, 51-100 employees

More than a year

4.0

“Optimized organization and planning”

Pros

The organized and structured interface provides a panoramic view of projects clearly identifying ongoing and completed projects. Free registration allows testing of its features which include creating groups integrating other applications and inviting participants.

Cons

It didn't precisely meet our Marketing team's needs but it can be powerful for other teams.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

10

V
Vidya

Apparel & Fashion, 1-10 employees

4.0

“I like the task management progress its very helpful to me and easy to use .”

Pros

It effectively tracks daily business progress aiding in making informed changes. Weekly progress tracking aligns well with business goals.

Cons

ClickUp's cost depending on team size and required features can be relatively high. The learning curve may overwhelm new users.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

7

Functionality

10

M
Marcel

Electrical/Electronic Manufacturing, 1-10 employees

More than a year

5.0

“Great for all users regardless of level”

Pros

The ability to upload task-related files coupled with simple task creation and scheduling is a plus.

Cons

Few dislikes about the product; improving group creation is suggested.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

6

Functionality

3

J
Juno

Computer Software, 500+ employees

More than a year

4.0

“Give it a try and see how user friendly it is”

Pros

ClickUp offers a comprehensive feature set covering project management needs such as task creation progress tracking collaboration and performance measurement.

Cons

Suggesting more plans and features for users and promotional efforts for ClickUp. Overall no significant drawbacks noted.

Rating Distribution

Ease of use

10

Value for money

6

Customer Support

9

Functionality

8

J
Joshua

Financial Services, 51-100 employees

More than a year

4.0

“My experience with click up”

Pros

The easy-to-use interface allows dragging jobs through various stages facilitating monitoring of job status.

Cons

A need for a save or submit option when entering new tasks or data.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

8

C
Constanz

Computer Software, 1-10 employees

5.0

“Clickup”

Pros

Working with ClickUp is wonderful as all aspects can be managed on the same page ensuring updates and informed work execution.

Cons

The software's UI resembles an educational platform rather than a management one posing a slight issue.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

C
Carlos

Warehousing, 500+ employees

Less than 6 months

5.0

“Ease of use to track daily activities”

Pros

Enables tracking of daily activities with a checklist-like virtual feature and notifications.

Cons

Desire for more calendar integrations to avoid planning overlaps.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

4

P
Precious

Retail, 500+ employees

More than a year

5.0

“Closed circuit project management.”

Pros

ClickUp provides over fifteen viewing options for project updates and timelines. Alongside standard views it offers unique options like workflow view and task visual outlines.

Cons

Seamless and user-friendly with no noted issues.

Rating Distribution

Ease of use

6

Value for money

9

Customer Support

6

Functionality

4

A
Adrian

Computer Software, 1-10 employees

More than a year

5.0

“It is awesome”

Pros

How everything interacts and handling all tasks are integral aspects.

Cons

Everything one can imagine is included in the program.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

3

Functionality

10

M
Maarten

Pharmaceuticals, 500+ employees

Less than a year

4.0

“Easy to create higt quality and complex process chard without a messy apperance.”

Pros

The user interface is incredibly user-friendly and uploading pictures or documents is a breeze. Additionally the availability of a mobile app enhances the convenience making it easy to initiate new actions without relying on a desktop computer.

Cons

The initial setup is a time-consuming process making it somewhat less user-friendly than expected.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

6

R
Renae

Construction, 11-50 employees

Less than 6 months

4.0

“Helpful task management tool”

Pros

ClickUp's standout feature is its capability to provide our team with a unified view of projects. This proves immensely helpful in planning ensuring everyone stays on track and establishing an effective workflow and tracking system.

Cons

The primary drawback to this product lies in the requirement to pay for additional features.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

6

Functionality

8

J
Jessa

Government Administration, 101-500 employees

Less than a year

5.0

“ClickUp and you will never regret”

Pros

One of the software's standout features is its effective project tracking functionality.

Cons

I have faced challenges when using the software particularly in utilizing collaborative tools.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

10

A
Amanda

Online Media, 1-10 employees

More than a year

5.0

“Clickup”

Pros

The visual assets of the platform are highly valued especially for visual users. Unlike overwhelming spreadsheets the platform allows color coordination and creative freedom in organization catering to individual preferences.

Cons

My dissatisfaction stems from the notification system as I believe notifications should appear at the top of the screen instead of necessitating clicks into different sections.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

A
Anonymous

Not Specified, 1-10 employees

Less than 6 months

5.0

“Easy to use and full of features”

Pros

The process of creating standard project templates is effortless offering practicality for projects with consistent flows and tasks. The ability to swiftly deploy a template project is a significant advantage.

Cons

While it took a bit of time to get accustomed to I haven't encountered any significant issues and generally appreciate the system.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

7

Functionality

6

A
Anonymous

Not Specified, 101-500 employees

More than a year

4.0

“Clickup makes managing tasks easy.”

Pros

ClickUp simplifies the tracking and management of tasks providing an efficient way to manage team tasks and track timesheets.

Cons

A noteworthy aspect is the time sheet check which is somewhat cumbersome from a UI perspective. It would be beneficial to enhance user-friendliness and provide an option to edit the time sheet seamlessly within a single window.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

9

Functionality

6

AM
Adnan Mohammad

Marketing and Advertising, 1-10 employees

Less than 6 months

5.0

“The greatest and simplest tool ever for project management”

Pros

ClickUp distinguishes itself as an extremely user-friendly and intuitive platform. Its simplicity in adding team members through email and project administrator approval is a major benefit. The platform ensures visibility of project participants and allows them to contribute to progress information easily.

Cons

ClickUp's learning curve can be challenging but I find its capabilities to be very robust catering to a wide range of uses. Thus far there haven't been any requirements that ClickUp falls short of meeting.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

7

Functionality

10

A
Amit

Marketing and Advertising, 1-10 employees

More than a year

5.0

“One of the best and most affordable project management tool”

Pros

ClickUp is highly regarded as a user-friendly project management tool. The use of custom properties enabling note-taking on tasks and tracking work duration add substantial value. It proves helpful in staying on top of projects offering an integrated platform for creation and management.

Cons

For individuals not well-versed in technology the abundance of features in ClickUp can be overwhelming. However I haven't identified any major issues with the product.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10