Total 2467 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

65%

4

Stars

28%

3

Stars

5%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

A
Albert

Arts and Crafts, 1-10 employees

Less than a year

5.0

“The software you need for team project management”

Pros

The initial stages of implementing the software presented some minor difficulties in understanding its operation. However once past the learning curve everything worked seamlessly.

Cons

The initial phases of incorporating the software brought about minor challenges in comprehending its operations. Nevertheless everything functioned seamlessly afterward.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

7

Functionality

10

A
Anonymous

Not Specified, 101-500 employees

Less than 6 months

5.0

“ClickUp Review”

Pros

ClickUp has been overwhelmingly positive for our team. While it may be a bit overwhelming for new users its simplicity and efficiency stand out.

Cons

I harbor no grievances about ClickUp although it might prove overwhelming for those new to its usage.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

9

Functionality

6

A
Arjun

Education Management, 11-50 employees

Less than a year

4.0

“Click-up for project management”

Pros

It lacks the complexity and features found in other software like Google Monday.

Cons

It exhibits excessive simplicity and lacks features compared to alternative software such as Google Monday.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

6

Functionality

6

I
Ilanit

Hospital & Health Care, 1-10 employees

More than a year

5.0

“Great product and easy to use”

Pros

The dashboard setting is not optimal but this is a minor issue.

Cons

The dashboard setting lacks efficiency albeit being a minor concern.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

6

A
Anonymous

Not Specified, 1-10 employees

More than a year

5.0

“One of my favorite tools”

Pros

Thus far there are no downsides to the software.

Cons

Thus far I have not encountered any drawbacks to the software.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

6

Functionality

4

H
Halim

Accounting, 11-50 employees

More than a year

5.0

“Best option in my opinion”

Pros

There's nothing to dislike about this software.

Cons

There's nothing about this software that I find unfavorable.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

K
Karan

Information Technology and Services, 500+ employees

More than a year

5.0

“Best Time Tracking Software”

Pros

Occasionally faced challenges when creating a new list and understanding the hierarchy of the space/folder/list/task can be confusing.

Cons

On occasion difficulties arose when attempting to create a new list compounded by a lack of online information on the matter. Articulating my "position" within the software is challenging due to uncertainty about the hierarchy of space/folder/list/task.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

10

S
Senamela

Computer Software, 11-50 employees

Less than a year

5.0

“Great for Project Management and Deadlines”

Pros

Clickup is an excellent product with very few faults.

Cons

There isn't much to criticize; ClickUp stands out as an excellent product.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

M
Martin

Computer Software, 11-50 employees

Less than 6 months

4.0

“Good tool and good pricing but you can find better”

Pros

Integrating ClickUp with GitHub for automated linking of pull requests to tickets would be beneficial.

Cons

It would be advantageous if ClickUp could be automated with GitHub to facilitate the automatic linking of pull requests to tickets.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

6

Functionality

4

G
Greg

Marketing and Advertising, 11-50 employees

More than a year

3.0

“Click Up has been stuck for awhile”

Pros

ClickUp's main drawback is its perceived complexity for its primary use.

Cons

The primary drawback of ClickUp in my estimation is its complexity for its intended use.

Rating Distribution

Ease of use

4

Value for money

5

Customer Support

6

Functionality

4

C
Celynna

Construction, 1-10 employees

Less than a year

5.0

“good for personal and professional use”

Pros

Improved navigation and more tutorials would enhance user experience.

Cons

Enhanced navigation and a broader array of tutorials would be beneficial.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

6

Functionality

4

A
Anonymous

Not Specified, 101-500 employees

Less than a year

5.0

“ClickUp Review”

Pros

The aspects I liked the least about ClickUp include occasional overwhelm for beginners errors in creating new lists and a potential for UI improvement.

Cons

The less favored aspects of ClickUp encompass its potentially overwhelming nature for beginners and occasional errors when creating a new list without available online solutions. The user interface could undergo enhancement.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

S
saravanan

Consumer Services, 1-10 employees

5.0

“Faster "ClickUP"”

Pros

There's nothing to dislike about Clickup.

Cons

Not applicable. I cannot discern anything to dislike about ClickUp.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

9

Functionality

8

J
Jomag

Computer Software, 500+ employees

4.0

“A productivity and time management booster.”

Pros

Challenges include occasional issues with filters room for improvement in the mobile experience tasks automation and enhancements in the Kanban view.

Cons

Filters sometimes prove ineffective and the mobile experience tasks automation and Kanban view could undergo improvement.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

9

Functionality

8

V
Vikas

Marketing and Advertising, 11-50 employees

More than a year

5.0

“The best task management software for remote teams”

Pros

Copying lists can be time-consuming at times.

Cons

Occasionally duplicating lists demands a significant amount of time.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

O
Ouattara

Telecommunications, 101-500 employees

4.0

“An excellent task manager”

Pros

The mobile app's user experience has room for improvement due to some bugs but these are expected to be fixed soon.

Cons

The user experience with the mobile app presents room for improvement due to lingering bugs although I believe they will be promptly rectified.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

E
Elizabeth

Marketing and Advertising, 1-10 employees

Less than a year

5.0

“Click Up - Very complete for small and big project management”

Pros

There were instances where tasks created disappeared or needed to be recreated potentially due to bugs.

Cons

Uncertain if they were bugs there were instances where created tasks would vanish or reappear later resulting in confusion and potential duplication.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

M
Max

Sports, 1-10 employees

More than a year

5.0

“great to keep track of team”

Pros

While always open to more features the current setup is great.

Cons

While additional features can perpetually be integrated the existing setup is commendable.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

7

Functionality

6

M
Mohammad

Health, Wellness and Fitness, 101-500 employees

Less than a year

5.0

“Genuine Clickup Review”

Pros

The UI might be a bit challenging for first-time users.

Cons

For a novice user understanding the UI can pose some challenges.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

7

Functionality

6

A
Anonymous

Not Specified, 1-10 employees

Less than a year

5.0

“The best project tool so far”

Pros

Initially overwhelming due to the multitude of options available.

Cons

The issue lies not with the app itself but the profusion of options can be overwhelming initially.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

9

Functionality

10