Total 2467 reviews
4.6
All reviews are from verified customers
Rating Distribution
5
Stars65%
4
Stars28%
3
Stars5%
2
Stars1%
1
Stars1%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Non-Profit Organization Management, 1-10 employees
Less than a year
“Lovely for team management”
Pros
The visual presentation implementation pie chart of tasks and the option for an unlimited number of Dashboards contribute to ClickUp's appeal.
Cons
The only downside is that with a substantial number of tasks on the dashboard clicking "done" on one task triggers a reload requiring restarting from the top of the list. Despite this annoyance the pros outweigh the cons.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
6
Functionality
3
Marketing and Advertising, 1-10 employees
More than a year
“You will manage your planning efficently!”
Pros
The substantial free version allows effective management of a small company and its processes.
Cons
Communication with the team is lacking and users encounter objections such as notifications refreshing problems and bugs. While they offer NGO discounts providing some free upgrade plan seats could be beneficial.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
6
Online Media, 51-100 employees
More than a year
“Click Up is an Easy Management Tool”
Pros
Individuals lacking technological competence may need to invest time in learning the system.
Cons
The ability to add connections to Google Sheets is appreciated offering easy access for updates or Excel modifications. Microsoft Office features like Bold Italics and Underline are available and dividers can be used to separate items in a box. The scheduling function's ability to revert to the original time and send reminders is a positive feature.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Not Specified, 1-10 employees
More than a year
“ClickUp is a great management tool for all users at any level.”
Pros
Personally I appreciate the ability to view tasks at an aerial level and then delve into the task to see additional content. The feature to upload necessary files to tasks is also a significant advantage.
Cons
The comments section is sometimes missed and occasional bugs result in tagged individuals not receiving messages which is a drawback.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
7
Functionality
10
Education Management, 101-500 employees
More than a year
“Easement & Tracking”
Pros
Tracking ability and easy task creation are crucial in our company. ClickUp facilitates collaboration on team projects enabling the addition of essential files and ideas from any location.
Cons
There's concern about the program's cost and features increasing in price compared to what was previously covered by the company.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Not Specified, 500+ employees
More than a year
“One of the best Project Management tool”
Pros
Utilizing ClickUp for Kanban-type projects yielded positive results enhancing team productivity.
Cons
Desirable improvements include integration with other internal documentation or repository tools like SharePoint.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Computer Software, 500+ employees
More than a year
“ClickUp a tool designed from the beginning to empower the work team and generate value.”
Pros
ClickUp excels in prioritizing tasks within a project allowing effective organization based on described needs. The platform enables customized notifications to avoid unnecessary email overload.
Cons
With the rise of remote work tools like ClickUp gain importance for productivity and agile methodologies. ClickUp is recognized for streamlining processes generating traceability and adding value to team activities.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Retail, 500+ employees
“My review”
Pros
The software's ease of use is a standout feature for my job.
Cons
There's nothing noticed that I dislike about it.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
7
Functionality
8
Construction, 500+ employees
Less than a year
“My Opinion”
Pros
ClickUp offers valuable features for time management project management and various other functionalities.
Cons
It can be time-consuming and challenging for new users.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
7
Functionality
10
Hospital & Health Care, 1-10 employees
Less than 6 months
“Good for team management”
Pros
With numerous features the calendar is appreciated for providing visibility into project timelines. Notifications keep team members informed of any changes.
Cons
Despite having numerous features there's a challenge in learning to use the software due to its complexity.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
6
Functionality
4
Media Production, 1-10 employees
Less than a year
“Not loving it”
Pros
Initially the ability to manage multiple projects and invite the team to view our work was appealing.
Cons
Organization is a challenge with too many notifications for minor tasks leading to dissatisfaction within the team regarding project management effectiveness.
Rating Distribution
Ease of use
4
Value for money
3
Customer Support
6
Functionality
4
Not Specified, 1-10 employees
Less than a year
“Great tool for my company.”
Pros
ClickUp's standout feature is the ability to make tasks dependent on others streamlining the process and automating notifications for the next person in line. This capability is a key reason for our team's preference for ClickUp.
Cons
Like any new software familiarity with the interface and learning its features takes time. Investments in learning now promise time savings in the future even though some features require further refinement.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
8
Marketing and Advertising, 1-10 employees
Less than a year
“Feasible and Amazing Product Features”
Pros
Easy navigation scheduling management and accessibility contribute to the positive experience with ClickUp.
Cons
Loading times can be a concern and there's a suggestion to increase the count for adding team members.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Graphic Design, 1-10 employees
“Clickup for teams”
Pros
The visual nature of ClickUp is a favorite particularly for designers. The clear interface is crucial for those who may struggle with more complex tools like Excel.
Cons
Like most productivity and collaboration systems ClickUp is complex and setting it up is not easy.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
6
Information Technology and Services, 11-50 employees
Less than a year
“My honest review on ClickUp”
Pros
Task management is the most important feature and ClickUp's ease of use and integration with business processes align with expectations. The cost-effective nature especially with the free plan is an additional advantage.
Cons
Numerous features a sometimes ineffective team calendar and a multitude of buttons and settings can make the software complex for non-tech-savvy users.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
9
Functionality
8
Information Technology and Services, 11-50 employees
Less than a year
“Click up Software is one of the best software which i have encountered till date.”
Pros
All the features in ClickUp software are top-notch significantly enhancing business efficiency.
Cons
ClickUp Software has no cons; everything about it is excellent.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Information Services, 1-10 employees
More than a year
“Think of a feature you would wish and ClickUp already have it. and it's improving all the time...”
Pros
ClickUp's features such as time tracking task management through the calendar code highlights team assignments modern UI and continuous improvement through regular updates make it a comprehensive tool.
Cons
ClickUp fulfills all requirements so far and while some new users may find the learning curve time-consuming most users adapt quickly.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
4
Automotive, 1-10 employees
Less than 6 months
“Great project management softwre”
Pros
The easy link-sharing feature for projects and tasks within the team adds to ClickUp's user-friendly nature.
Cons
It met one of my company's needs but wasn't as integrated as some other software.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
7
Functionality
10
Insurance, 500+ employees
More than a year
“Does the Job!”
Pros
The efficiency of keeping the workplace flowing smoothly is a key benefit appreciated by users.
Cons
There are no negative complaints; the software is loved.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Marketing and Advertising, 1-10 employees
More than a year
“Awesome project management tool”
Pros
The super easy-to-use interface of ClickUp serves as an all-in-one replacement for various other apps.
Cons
It takes a bit of time to get used to.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10