Total 2467 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

65%

4

Stars

28%

3

Stars

5%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

K
Kyla

Non-Profit Organization Management, 1-10 employees

Less than a year

5.0

“Lovely for team management”

Pros

The visual presentation implementation pie chart of tasks and the option for an unlimited number of Dashboards contribute to ClickUp's appeal.

Cons

The only downside is that with a substantial number of tasks on the dashboard clicking "done" on one task triggers a reload requiring restarting from the top of the list. Despite this annoyance the pros outweigh the cons.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

6

Functionality

3

A
Adrian

Marketing and Advertising, 1-10 employees

More than a year

4.0

“You will manage your planning efficently!”

Pros

The substantial free version allows effective management of a small company and its processes.

Cons

Communication with the team is lacking and users encounter objections such as notifications refreshing problems and bugs. While they offer NGO discounts providing some free upgrade plan seats could be beneficial.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

6

F
Feberline

Online Media, 51-100 employees

More than a year

5.0

“Click Up is an Easy Management Tool”

Pros

Individuals lacking technological competence may need to invest time in learning the system.

Cons

The ability to add connections to Google Sheets is appreciated offering easy access for updates or Excel modifications. Microsoft Office features like Bold Italics and Underline are available and dividers can be used to separate items in a box. The scheduling function's ability to revert to the original time and send reminders is a positive feature.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

A
Anonymous

Not Specified, 1-10 employees

More than a year

5.0

“ClickUp is a great management tool for all users at any level.”

Pros

Personally I appreciate the ability to view tasks at an aerial level and then delve into the task to see additional content. The feature to upload necessary files to tasks is also a significant advantage.

Cons

The comments section is sometimes missed and occasional bugs result in tagged individuals not receiving messages which is a drawback.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

7

Functionality

10

O
Olivia

Education Management, 101-500 employees

More than a year

5.0

“Easement & Tracking”

Pros

Tracking ability and easy task creation are crucial in our company. ClickUp facilitates collaboration on team projects enabling the addition of essential files and ideas from any location.

Cons

There's concern about the program's cost and features increasing in price compared to what was previously covered by the company.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

A
Anonymous

Not Specified, 500+ employees

More than a year

5.0

“One of the best Project Management tool”

Pros

Utilizing ClickUp for Kanban-type projects yielded positive results enhancing team productivity.

Cons

Desirable improvements include integration with other internal documentation or repository tools like SharePoint.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

J
Jose

Computer Software, 500+ employees

More than a year

5.0

“ClickUp a tool designed from the beginning to empower the work team and generate value.”

Pros

ClickUp excels in prioritizing tasks within a project allowing effective organization based on described needs. The platform enables customized notifications to avoid unnecessary email overload.

Cons

With the rise of remote work tools like ClickUp gain importance for productivity and agile methodologies. ClickUp is recognized for streamlining processes generating traceability and adding value to team activities.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

A
Alexis

Retail, 500+ employees

4.0

“My review”

Pros

The software's ease of use is a standout feature for my job.

Cons

There's nothing noticed that I dislike about it.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

7

Functionality

8

B
barun

Construction, 500+ employees

Less than a year

5.0

“My Opinion”

Pros

ClickUp offers valuable features for time management project management and various other functionalities.

Cons

It can be time-consuming and challenging for new users.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

7

Functionality

10

K
Katie

Hospital & Health Care, 1-10 employees

Less than 6 months

5.0

“Good for team management”

Pros

With numerous features the calendar is appreciated for providing visibility into project timelines. Notifications keep team members informed of any changes.

Cons

Despite having numerous features there's a challenge in learning to use the software due to its complexity.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

6

Functionality

4

R
Roxane

Media Production, 1-10 employees

Less than a year

3.0

“Not loving it”

Pros

Initially the ability to manage multiple projects and invite the team to view our work was appealing.

Cons

Organization is a challenge with too many notifications for minor tasks leading to dissatisfaction within the team regarding project management effectiveness.

Rating Distribution

Ease of use

4

Value for money

3

Customer Support

6

Functionality

4

A
Anonymous

Not Specified, 1-10 employees

Less than a year

5.0

“Great tool for my company.”

Pros

ClickUp's standout feature is the ability to make tasks dependent on others streamlining the process and automating notifications for the next person in line. This capability is a key reason for our team's preference for ClickUp.

Cons

Like any new software familiarity with the interface and learning its features takes time. Investments in learning now promise time savings in the future even though some features require further refinement.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

8

R
Rishav

Marketing and Advertising, 1-10 employees

Less than a year

5.0

“Feasible and Amazing Product Features”

Pros

Easy navigation scheduling management and accessibility contribute to the positive experience with ClickUp.

Cons

Loading times can be a concern and there's a suggestion to increase the count for adding team members.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

S
Sabina

Graphic Design, 1-10 employees

5.0

“Clickup for teams”

Pros

The visual nature of ClickUp is a favorite particularly for designers. The clear interface is crucial for those who may struggle with more complex tools like Excel.

Cons

Like most productivity and collaboration systems ClickUp is complex and setting it up is not easy.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

6

P
Paul

Information Technology and Services, 11-50 employees

Less than a year

5.0

“My honest review on ClickUp”

Pros

Task management is the most important feature and ClickUp's ease of use and integration with business processes align with expectations. The cost-effective nature especially with the free plan is an additional advantage.

Cons

Numerous features a sometimes ineffective team calendar and a multitude of buttons and settings can make the software complex for non-tech-savvy users.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

9

Functionality

8

V
Vishnu

Information Technology and Services, 11-50 employees

Less than a year

5.0

“Click up Software is one of the best software which i have encountered till date.”

Pros

All the features in ClickUp software are top-notch significantly enhancing business efficiency.

Cons

ClickUp Software has no cons; everything about it is excellent.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

A
Amit

Information Services, 1-10 employees

More than a year

5.0

“Think of a feature you would wish and ClickUp already have it. and it's improving all the time...”

Pros

ClickUp's features such as time tracking task management through the calendar code highlights team assignments modern UI and continuous improvement through regular updates make it a comprehensive tool.

Cons

ClickUp fulfills all requirements so far and while some new users may find the learning curve time-consuming most users adapt quickly.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

4

S
Soren

Automotive, 1-10 employees

Less than 6 months

5.0

“Great project management softwre”

Pros

The easy link-sharing feature for projects and tasks within the team adds to ClickUp's user-friendly nature.

Cons

It met one of my company's needs but wasn't as integrated as some other software.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

7

Functionality

10

R
Rell

Insurance, 500+ employees

More than a year

5.0

“Does the Job!”

Pros

The efficiency of keeping the workplace flowing smoothly is a key benefit appreciated by users.

Cons

There are no negative complaints; the software is loved.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

L
Lars

Marketing and Advertising, 1-10 employees

More than a year

5.0

“Awesome project management tool”

Pros

The super easy-to-use interface of ClickUp serves as an all-in-one replacement for various other apps.

Cons

It takes a bit of time to get used to.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10