Total 2467 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

65%

4

Stars

28%

3

Stars

5%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

V
Vadasz

IT, 11-50 employees

4.0

“Easy to start”

Pros

I'm really fond of ClickUp because it's incredibly user-friendly. Creating a workspace takes just a few minutes, and inviting people to join is a breeze. Once they're on board, they can immediately start working on tasks. I also appreciate the flexibility of creating different views within the workspace, allowing me to see task assignments and upcoming deadlines.

Cons

I was initially eager to try ClickUp, but I encountered some issues. Switching between projects proved challenging, and integrating it with Bitbucket didn't work as expected. I ended up reverting to my previous tool.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

S
Slawek

Publishing, 101-500 employees

More than a year

5.0

“Really recomended”

Pros

It's user-friendly, provides good value for the price, and allows inviting numerous guests, making it convenient to share with external resources when needed.

Cons

Occasionally, there are lags, and the software doesn't run smoothly. However, apart from that, I can't identify any other disadvantages of the software and strongly recommend it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

P
Prithvi

Retail, 500+ employees

More than a year

5.0

“Great team management tool”

Pros

With ClickUp, we can create project boards and begin adding activities. It allows us to create realistic schedules where all team members can contribute by adding tasks, dates, dependencies, and notes. ClickUp offers various perspectives for managingtask scheduling, and each participant can update tasks and keep others informed. The automation capabilities in ClickUp automatically adjust due dates based on project status and previous actions. I particularly enjoy the reports and Dashboard, as they provide valuable insights into project progress and any potential issues.

Cons

While there's nothing I dislike, ClickUp occasionally takes a while to load. Moreover, I would appreciate more customization options, including font type and color. Lastly, I wish there was a more intuitive method for filtering tasks and projects, as the current system feels somewhat cumbersome and not particularly user-friendly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

8

K
Ken

Food & Beverages, 11-50 employees

Less than a year

5.0

“Great addition to our team”

Pros

Viewing project timelines in ClickUp is a breeze. It enables me to communicate with clients and provide regular progress updates.

Cons

There's hardly anything to dislike! Like any software, there's a slight learning curve. Some of my team members had never used project management software before, so it took them a while to grasp it. However, with numerous learning resources available, it wasn't overly difficult.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

I
Ibrahim

Information Technology and Services, 11-50 employees

More than a year

5.0

“ClickUp Review”

Pros

I discovered ClickUp while looking for an alternative to Notion, which I couldn't warm up to. ClickUp's integration with Google Calendar, including a bi-directional sync, surpasses Notion's functionality. I found ClickUp to be a suitable replacement for the remaining features I needed.

Cons

In the free version, the excessive number of ads limits its usability. Other than that, everything else is very good.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

E
Evan

Music, 11-50 employees

More than a year

4.0

“ClickUp is very customizable. Ability to achieve whatever task-management goals you have.”

Pros

ClickUp offers numerous features that developers will appreciate. Writing Markdown in task descriptions is effortless, and code blocks are readily available. The level of customization ClickUp provides is impressive.

Cons

ClickUp is fast, but not always fast enough for quickly jotting down notes. If I need to write a note about a task, I prefer using a text editor and later transferring it to ClickUp. Additionally, navigating through multiple ClickUp folders to find a task can be frustratingly slow, although I acknowledge that this is a common issue with similar products.

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

8

Functionality

10

W
William

Education, 1-10 employees

More than a year

5.0

“Clickup helps you save time every day”

Pros

I find the software to be intuitive and effective in managing tasks across multiple projects. It serves as a great portal for overall management and comes at an affordable price.

Cons

Mastering ClickUp's full potential can be challenging at times.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

K
Keith

IT, 500+ employees

More than a year

1.0

“not that great”

Pros

The time tracking feature helps both my managers and employees understand the actual time required for tasks, including research and editing. Being honest and understanding leads to more accurate timelines.

Cons

Although it's highly flexible, it didn't adhere to agile or other methodologies, which made the administrator features somewhat bothersome.

Rating Distribution

Ease of use

5

Value for money

3

Customer Support

1

Functionality

3

S
Sue

E-Learning, 1-10 employees

Less than 6 months

4.0

“Started using it as a collaboration tool”

Pros

ClickUp has become an invaluable tool for communication as I develop an eCourse with a doctor.

Cons

There is a learning curve, and it's not particularly easy.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

A
Anonymous

Not Specified, 51-100 employees

Less than 6 months

5.0

“clickup”

Pros

It's incredibly intuitive and effortless to manage.

Cons

Some tabs can be confusing, especially when first introduced to the website. There are various filters that need to be adjusted to reach the desired page.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J
Jair

IT, 51-100 employees

More than a year

5.0

“Cheap and effective”

Pros

The ease of use and the excellent features available in the freemium version are remarkable.

Cons

Customizing tasks and integrations is not particularly straightforward.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J
James

Financial Services, 1-10 employees

More than a year

5.0

“Clickup is extremely flexible to whatever use case you are building for”

Pros

ClickUp offers more setup options compared to simpler tools like Trello, yet it remains user-friendly for non-technical individuals which makes it more accessible than Jira.

Cons

If not used on a daily basis, ClickUp can become overwhelming.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

F
Fabien

Cosmetics, 11-50 employees

Less than 6 months

5.0

“Used for monitoring a website project”

Pros

ClickUp, offered by our web agency, provides convenient and precise monitoring of tasks, exchanges, and calendars.

Cons

I find the solution quite comprehensive, although some graphical adjustments could enhance the usability.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

7

Functionality

8

P
Pam

Publishing, 1-10 employees

Less than 6 months

4.0

“Small business task management”

Pros

I appreciate the option to view my tasks either on a calendar or in a list format.

Cons

I wish there was an option to color code tasks on the calendar. If there is a way to do this, I haven't discovered it yet.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

7

J
Jason

Banking, 51-100 employees

Less than 6 months

4.0

“Project Management Tracking”

Pros

As a secondary CRM, it helps me stay on top of ongoing projects. I can check client folders to ensure that no open projects have been overlooked.

Cons

It's not the most user-friendly platform and can be perplexing to set up.

Rating Distribution

Ease of use

6

Value for money

8

Customer Support

10

Functionality

6

P
Pieter

Health, Wellness and Fitness, 1-10 employees

More than a year

5.0

“Clickup my honest review”

Pros

It's fantastic! I now understand why people recommended ClickUp to me. It has significantly saved me a lot of time.

Cons

It's quite pricey but still offers good value.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

8

Functionality

10

I
Ibrahim

Consumer Services, 500+ employees

More than a year

4.0

“Life saver in daily work routine”

Pros

I appreciate how ClickUp makes it easy for me to follow my projects, and I'm highly satisfied with their customer support.

Cons

Occasionally, it runs slowly, but apart from that, I have no complaints.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

10

Functionality

10

R
Rehan

Information Technology and Services, 11-50 employees

More than a year

4.0

“Excellent tool for project management, team structure, scrum, and brainstorming”

Pros

ClickUp is one of the most outstanding time management tools available. Our organization greatly benefits from its features and tools. With ClickUp, we never miss a task or deadline. We've learned how to utilize automation and different views to improve efficiency and clarity in our work.

Cons

When compared to the designs of competing apps, the User Interface could be more vibrant. The Windows cloud version requires a high-speed internet connection to function properly. Regularly refreshing the page would be beneficial to reflect changes in the task list.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

B
Ben

Zorisoft, 1-10 employees

5.0

“Our stakeholders approved them”

Pros

Their developers create new ideas. An idea was converted into prototype. It was turned into a complete solution.

Cons

The default filters are not working as they should.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

8

C
Charmy

Information Technology and Services, 11-50 employees

More than a year

4.0

“Fantastic tool for Project Management!”

Pros

ClickUp enables us to deliver work efficiently and saves us a significant amount of time. It's the best tool for team collaboration, centralizing tasks, and simplifying workflows. The ability to import documents from other tools instantly is a great advantage. I highly recommend it for task automation.

Cons

The tool allows for creating milestones but doesn't provide a straightforward solution. Additionally, ClickUp can be slow at times, resulting in time-consuming delays.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

8