Total 2467 reviews
4.6
All reviews are from verified customers
Rating Distribution
5
Stars65%
4
Stars28%
3
Stars5%
2
Stars1%
1
Stars1%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
IT, 11-50 employees
“Easy to start”
Pros
I'm really fond of ClickUp because it's incredibly user-friendly. Creating a workspace takes just a few minutes, and inviting people to join is a breeze. Once they're on board, they can immediately start working on tasks. I also appreciate the flexibility of creating different views within the workspace, allowing me to see task assignments and upcoming deadlines.
Cons
I was initially eager to try ClickUp, but I encountered some issues. Switching between projects proved challenging, and integrating it with Bitbucket didn't work as expected. I ended up reverting to my previous tool.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Publishing, 101-500 employees
More than a year
“Really recomended”
Pros
It's user-friendly, provides good value for the price, and allows inviting numerous guests, making it convenient to share with external resources when needed.
Cons
Occasionally, there are lags, and the software doesn't run smoothly. However, apart from that, I can't identify any other disadvantages of the software and strongly recommend it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Retail, 500+ employees
More than a year
“Great team management tool”
Pros
With ClickUp, we can create project boards and begin adding activities. It allows us to create realistic schedules where all team members can contribute by adding tasks, dates, dependencies, and notes. ClickUp offers various perspectives for managingtask scheduling, and each participant can update tasks and keep others informed. The automation capabilities in ClickUp automatically adjust due dates based on project status and previous actions. I particularly enjoy the reports and Dashboard, as they provide valuable insights into project progress and any potential issues.
Cons
While there's nothing I dislike, ClickUp occasionally takes a while to load. Moreover, I would appreciate more customization options, including font type and color. Lastly, I wish there was a more intuitive method for filtering tasks and projects, as the current system feels somewhat cumbersome and not particularly user-friendly.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
8
Food & Beverages, 11-50 employees
Less than a year
“Great addition to our team”
Pros
Viewing project timelines in ClickUp is a breeze. It enables me to communicate with clients and provide regular progress updates.
Cons
There's hardly anything to dislike! Like any software, there's a slight learning curve. Some of my team members had never used project management software before, so it took them a while to grasp it. However, with numerous learning resources available, it wasn't overly difficult.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Information Technology and Services, 11-50 employees
More than a year
“ClickUp Review”
Pros
I discovered ClickUp while looking for an alternative to Notion, which I couldn't warm up to. ClickUp's integration with Google Calendar, including a bi-directional sync, surpasses Notion's functionality. I found ClickUp to be a suitable replacement for the remaining features I needed.
Cons
In the free version, the excessive number of ads limits its usability. Other than that, everything else is very good.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Music, 11-50 employees
More than a year
“ClickUp is very customizable. Ability to achieve whatever task-management goals you have.”
Pros
ClickUp offers numerous features that developers will appreciate. Writing Markdown in task descriptions is effortless, and code blocks are readily available. The level of customization ClickUp provides is impressive.
Cons
ClickUp is fast, but not always fast enough for quickly jotting down notes. If I need to write a note about a task, I prefer using a text editor and later transferring it to ClickUp. Additionally, navigating through multiple ClickUp folders to find a task can be frustratingly slow, although I acknowledge that this is a common issue with similar products.
Rating Distribution
Ease of use
7
Value for money
10
Customer Support
8
Functionality
10
Education, 1-10 employees
More than a year
“Clickup helps you save time every day”
Pros
I find the software to be intuitive and effective in managing tasks across multiple projects. It serves as a great portal for overall management and comes at an affordable price.
Cons
Mastering ClickUp's full potential can be challenging at times.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
IT, 500+ employees
More than a year
“not that great”
Pros
The time tracking feature helps both my managers and employees understand the actual time required for tasks, including research and editing. Being honest and understanding leads to more accurate timelines.
Cons
Although it's highly flexible, it didn't adhere to agile or other methodologies, which made the administrator features somewhat bothersome.
Rating Distribution
Ease of use
5
Value for money
3
Customer Support
1
Functionality
3
E-Learning, 1-10 employees
Less than 6 months
“Started using it as a collaboration tool”
Pros
ClickUp has become an invaluable tool for communication as I develop an eCourse with a doctor.
Cons
There is a learning curve, and it's not particularly easy.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Not Specified, 51-100 employees
Less than 6 months
“clickup”
Pros
It's incredibly intuitive and effortless to manage.
Cons
Some tabs can be confusing, especially when first introduced to the website. There are various filters that need to be adjusted to reach the desired page.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
IT, 51-100 employees
More than a year
“Cheap and effective”
Pros
The ease of use and the excellent features available in the freemium version are remarkable.
Cons
Customizing tasks and integrations is not particularly straightforward.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Financial Services, 1-10 employees
More than a year
“Clickup is extremely flexible to whatever use case you are building for”
Pros
ClickUp offers more setup options compared to simpler tools like Trello, yet it remains user-friendly for non-technical individuals which makes it more accessible than Jira.
Cons
If not used on a daily basis, ClickUp can become overwhelming.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Cosmetics, 11-50 employees
Less than 6 months
“Used for monitoring a website project”
Pros
ClickUp, offered by our web agency, provides convenient and precise monitoring of tasks, exchanges, and calendars.
Cons
I find the solution quite comprehensive, although some graphical adjustments could enhance the usability.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
7
Functionality
8
Publishing, 1-10 employees
Less than 6 months
“Small business task management”
Pros
I appreciate the option to view my tasks either on a calendar or in a list format.
Cons
I wish there was an option to color code tasks on the calendar. If there is a way to do this, I haven't discovered it yet.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
7
Banking, 51-100 employees
Less than 6 months
“Project Management Tracking”
Pros
As a secondary CRM, it helps me stay on top of ongoing projects. I can check client folders to ensure that no open projects have been overlooked.
Cons
It's not the most user-friendly platform and can be perplexing to set up.
Rating Distribution
Ease of use
6
Value for money
8
Customer Support
10
Functionality
6
Health, Wellness and Fitness, 1-10 employees
More than a year
“Clickup my honest review”
Pros
It's fantastic! I now understand why people recommended ClickUp to me. It has significantly saved me a lot of time.
Cons
It's quite pricey but still offers good value.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
8
Functionality
10
Consumer Services, 500+ employees
More than a year
“Life saver in daily work routine”
Pros
I appreciate how ClickUp makes it easy for me to follow my projects, and I'm highly satisfied with their customer support.
Cons
Occasionally, it runs slowly, but apart from that, I have no complaints.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
10
Functionality
10
Information Technology and Services, 11-50 employees
More than a year
“Excellent tool for project management, team structure, scrum, and brainstorming”
Pros
ClickUp is one of the most outstanding time management tools available. Our organization greatly benefits from its features and tools. With ClickUp, we never miss a task or deadline. We've learned how to utilize automation and different views to improve efficiency and clarity in our work.
Cons
When compared to the designs of competing apps, the User Interface could be more vibrant. The Windows cloud version requires a high-speed internet connection to function properly. Regularly refreshing the page would be beneficial to reflect changes in the task list.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Zorisoft, 1-10 employees
“Our stakeholders approved them”
Pros
Their developers create new ideas. An idea was converted into prototype. It was turned into a complete solution.
Cons
The default filters are not working as they should.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
8
Information Technology and Services, 11-50 employees
More than a year
“Fantastic tool for Project Management!”
Pros
ClickUp enables us to deliver work efficiently and saves us a significant amount of time. It's the best tool for team collaboration, centralizing tasks, and simplifying workflows. The ability to import documents from other tools instantly is a great advantage. I highly recommend it for task automation.
Cons
The tool allows for creating milestones but doesn't provide a straightforward solution. Additionally, ClickUp can be slow at times, resulting in time-consuming delays.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
8