Total 2467 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

65%

4

Stars

28%

3

Stars

5%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

R
Ridwan

Broadcast Media, 51-100 employees

Less than a year

4.0

“It helps me to track my regular activity and periodic review of cold connection”

Pros

ClickUp is my go-to app for project and task management. It allows me to keep track of my clients and the progress of each project. The ability to view projects in different ways provides valuable insights. Although my favorite is the Kanban view.

Cons

The different views are not interconnected. I used to enjoy Microsoft Planner, which was accessible through my previous office's enterprise plan.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

J
Jesus

Civil Engineering, 1-10 employees

More than a year

4.0

“Clickup review”

Pros

I particularly appreciate the ability to customize the organization of projects according to my preferences.

Cons

Initially, I found it a bit challenging to use and it can be a tad confusing.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

10

N
Nir

IT, 1-10 employees

More than a year

4.0

“Jack of many trades... you know where this is going”

Pros

This system is loaded with features and offers extensive customization options. It caters to almost any use case, making it truly impressive.

Cons

Unfortunately, creating complex projects and onboarding new team members to ClickUp can be burdensome. The interface is quite intricate, and in some areas, they've tried to reinvent the wheel. Surprisingly, the web app can be quite resource-intensive on older computers.

Rating Distribution

Ease of use

5

Value for money

10

Customer Support

8

Functionality

6

D
Dallas

Marketing and Advertising, 11-50 employees

More than a year

5.0

“Click-Up - How does it compare to others?”

Pros

ClickUp streamlines project management, enabling all managers and employees to oversee, track, comment, and perform other actions on each project. This ensures relevant information is stored in appropriate places.

Cons

There are occasions when the system goes down unexpectedly for ClickUp updates lasting 20-30 minutes.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

K
Keith

Computer Software, 500+ employees

More than a year

1.0

“not that great”

Pros

Time tracking assists managers and employees in grasping the true time required, including research and editing. The more transparent and insightful you are, the more precise your timelines become.

Cons

Despite its high level of flexibility, it doesn't strictly adhere to agile or similar methodologies, which can be both advantageous and frustrating due to certain administrator features.

Rating Distribution

Ease of use

6

Value for money

5

Customer Support

3

Functionality

5

K
Ken

Food & Beverages, 11-50 employees

Less than a year

5.0

“Great addition to our team”

Pros

ClickUp offers a user-friendly project timeline view, facilitating communication with clients and providing progress updates.

Cons

There's not much to fault! Like with any software, there's a learning curve. Some of my team members who were new to project management software took a bit of time to get the hang of it, but with plenty of learning resources available, it wasn't overly challenging.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

L
Laura

Non-Profit Organization Management, 1-10 employees

5.0

“Great for organizing timelines”

Pros

It functions as a project tracker with various customizable options.

Cons

Due to the extensive options for customization, the initial learning process can be quite steep.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

10

A
Arnauv

Information Technology and Services, 1-10 employees

Less than 6 months

5.0

“Great app for project management and team coordination”

Pros

ClickUp is relatively user-friendly and packed with features. Ample guidance is available on how to use it. The free plan offers substantial value, alongside a functional mobile app.

Cons

It was a bit frustrating that it took some of my employees almost a week to adjust to using this app.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

10

J
Jesus

Civil Engineering, 1-10 employees

More than a year

4.0

“Clickup review”

Pros

Its customizable organizational features are particularly attractive.

Cons

Initially, it presented some difficulties in terms of usability and could be somewhat confusing.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

10

A
Anonymous

Not Specified, 1-10 employees

Less than a year

4.0

“Slick UI but could be quite complex”

Pros

ClickUp boasts excellent UI designs and a reasonably priced service.

Cons

The platform's abundance of services can make it quite intricate.

Rating Distribution

Ease of use

5

Value for money

8

Customer Support

7

Functionality

8

L
Leha

Writing and Editing, 1-10 employees

Less than a year

4.0

“ClickUp: Your Helping Hand for Efficient Workflow and Management”

Pros

One of its key advantages is the ability to handle multiple projects simultaneously. Administrators can adjust access rights to specific areas accordingly. While learning the setup process can be challenging, mastering it leads to seamless utilization of the software's features. ClickUp's constant reminders to keep everyone updated on their tasks are especially helpful.

Cons

As mentioned earlier, the software may seem complex at first glance, overwhelming many users, myself included. While it offers numerous options and functions, mastering it takes time and patience, with setting up a team alone potentially taking more than a week.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

7

J
Jose

Oil & Energy, 500+ employees

Less than a year

5.0

“Good tool for task management”

Pros

It offers a streamlined interface with powerful task management features, complemented by an outstanding mobile app.

Cons

It's a decent and comprehensive tool, requiring no alterations.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S
Sunjida

Media Production, 51-100 employees

Less than a year

5.0

“ClickUp is one of the best and easy project management tools ever I use.”

Pros

ClickUp is highly regarded for project management and team collaboration. Its extensive features are user-friendly, catering even to non-tech-savvy individuals. The team responds promptly to customer demands, regularly updating the platform to meet user needs.

Cons

For those not particularly tech-savvy, the array of features can be overwhelming. Nevertheless, I didn't encounter any major issues with ClickUp.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Not Specified, 11-50 employees

Less than a year

5.0

“Manages all the work goals”

Pros

It facilitates high-level task monitoring, is easy to navigate, saves time, and features an efficient dashboard.

Cons

The multitude of features can be overwhelming, with an abundance of customization options.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S
Sarah

Marketing and Advertising, 51-100 employees

Less than 6 months

5.0

“The best-stocked, most well-organized "pantry" in the working world”

Pros

ClickUp exudes confidence in its superiority, evident from its well-organized interface and intuitive navigation. Despite its complexity, it remains user-friendly, making it accessible to users of various skill levels. The use of color coding and visual aids enhances usability, making it a standout choice.

Cons

While it may seem overwhelming and cluttered initially, its visually appealing design and user-friendly flow ensure that all options and possibilities are easily accessible without being bothersome or daunting. Everything is readily available if needed, but if not, it doesn't impose itself.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

F
Fabien

Cosmetics, 11-50 employees

Less than 6 months

5.0

“Used for monitoring a website project”

Pros

Offered by our web agency, ClickUp allows precise monitoring of tasks, exchanges, and calendars, offering great convenience.

Cons

I find the solution to be fairly comprehensive; perhaps some minor graphical tweaks could enhance usability.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

7

Functionality

6

J
Jair

Computer Software, 51-100 employees

More than a year

5.0

“Cheap and effective”

Pros

ClickUp impresses with its user-friendly interface and the quality of its freemium version.

Cons

Customization, especially concerning tasks and integrations, isn't as straightforward as desired.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C
Cecily

Publishing, 1-10 employees

More than a year

5.0

“Great for organisation”

Pros

ClickUp provides a centralized platform where I can view all my projects, check details like fees and deadlines, and tick off tasks one by one.

Cons

Although there are additional features I don't utilize, it's not really a drawback.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

7

A
Anonymous

Not Specified, 500+ employees

Less than a year

5.0

“Great to manage projects if you can keep your team engaged”

Pros

I introduced ClickUp to our team as a project management solution to enhance engagement rather than relying solely on weekly meetings. It's great for users to create their timelines and stay on track, while facilitating collaborative work on projects.

Cons

My main challenge wasn't with the software itself, but with maintaining team engagement. Convincing every team member, especially those less tech-savvy, to embrace the technology proved difficult, affecting its continuity.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

7

R
Ridwan

Broadcast Media, 51-100 employees

Less than a year

4.0

“It helps me to track my regular activity and periodic review of cold connection”

Pros

ClickUp serves as a comprehensive app for project and task management. It allows me to track my clients' list and project progress, offering various views to examine projects from different angles. My personal favorite is the Kanban view.

Cons

Different views aren't interconnected. I used to appreciate having Microsoft Planner available in my previous office's enterprise plan.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

7