Total 2467 reviews
4.6
All reviews are from verified customers
Rating Distribution
5
Stars65%
4
Stars28%
3
Stars5%
2
Stars1%
1
Stars1%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Broadcast Media, 51-100 employees
Less than a year
“It helps me to track my regular activity and periodic review of cold connection”
Pros
ClickUp is my go-to app for project and task management. It allows me to keep track of my clients and the progress of each project. The ability to view projects in different ways provides valuable insights. Although my favorite is the Kanban view.
Cons
The different views are not interconnected. I used to enjoy Microsoft Planner, which was accessible through my previous office's enterprise plan.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Civil Engineering, 1-10 employees
More than a year
“Clickup review”
Pros
I particularly appreciate the ability to customize the organization of projects according to my preferences.
Cons
Initially, I found it a bit challenging to use and it can be a tad confusing.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
10
IT, 1-10 employees
More than a year
“Jack of many trades... you know where this is going”
Pros
This system is loaded with features and offers extensive customization options. It caters to almost any use case, making it truly impressive.
Cons
Unfortunately, creating complex projects and onboarding new team members to ClickUp can be burdensome. The interface is quite intricate, and in some areas, they've tried to reinvent the wheel. Surprisingly, the web app can be quite resource-intensive on older computers.
Rating Distribution
Ease of use
5
Value for money
10
Customer Support
8
Functionality
6
Marketing and Advertising, 11-50 employees
More than a year
“Click-Up - How does it compare to others?”
Pros
ClickUp streamlines project management, enabling all managers and employees to oversee, track, comment, and perform other actions on each project. This ensures relevant information is stored in appropriate places.
Cons
There are occasions when the system goes down unexpectedly for ClickUp updates lasting 20-30 minutes.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Computer Software, 500+ employees
More than a year
“not that great”
Pros
Time tracking assists managers and employees in grasping the true time required, including research and editing. The more transparent and insightful you are, the more precise your timelines become.
Cons
Despite its high level of flexibility, it doesn't strictly adhere to agile or similar methodologies, which can be both advantageous and frustrating due to certain administrator features.
Rating Distribution
Ease of use
6
Value for money
5
Customer Support
3
Functionality
5
Food & Beverages, 11-50 employees
Less than a year
“Great addition to our team”
Pros
ClickUp offers a user-friendly project timeline view, facilitating communication with clients and providing progress updates.
Cons
There's not much to fault! Like with any software, there's a learning curve. Some of my team members who were new to project management software took a bit of time to get the hang of it, but with plenty of learning resources available, it wasn't overly challenging.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Non-Profit Organization Management, 1-10 employees
“Great for organizing timelines”
Pros
It functions as a project tracker with various customizable options.
Cons
Due to the extensive options for customization, the initial learning process can be quite steep.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
10
Information Technology and Services, 1-10 employees
Less than 6 months
“Great app for project management and team coordination”
Pros
ClickUp is relatively user-friendly and packed with features. Ample guidance is available on how to use it. The free plan offers substantial value, alongside a functional mobile app.
Cons
It was a bit frustrating that it took some of my employees almost a week to adjust to using this app.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
10
Civil Engineering, 1-10 employees
More than a year
“Clickup review”
Pros
Its customizable organizational features are particularly attractive.
Cons
Initially, it presented some difficulties in terms of usability and could be somewhat confusing.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
10
Not Specified, 1-10 employees
Less than a year
“Slick UI but could be quite complex”
Pros
ClickUp boasts excellent UI designs and a reasonably priced service.
Cons
The platform's abundance of services can make it quite intricate.
Rating Distribution
Ease of use
5
Value for money
8
Customer Support
7
Functionality
8
Writing and Editing, 1-10 employees
Less than a year
“ClickUp: Your Helping Hand for Efficient Workflow and Management”
Pros
One of its key advantages is the ability to handle multiple projects simultaneously. Administrators can adjust access rights to specific areas accordingly. While learning the setup process can be challenging, mastering it leads to seamless utilization of the software's features. ClickUp's constant reminders to keep everyone updated on their tasks are especially helpful.
Cons
As mentioned earlier, the software may seem complex at first glance, overwhelming many users, myself included. While it offers numerous options and functions, mastering it takes time and patience, with setting up a team alone potentially taking more than a week.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
7
Oil & Energy, 500+ employees
Less than a year
“Good tool for task management”
Pros
It offers a streamlined interface with powerful task management features, complemented by an outstanding mobile app.
Cons
It's a decent and comprehensive tool, requiring no alterations.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Media Production, 51-100 employees
Less than a year
“ClickUp is one of the best and easy project management tools ever I use.”
Pros
ClickUp is highly regarded for project management and team collaboration. Its extensive features are user-friendly, catering even to non-tech-savvy individuals. The team responds promptly to customer demands, regularly updating the platform to meet user needs.
Cons
For those not particularly tech-savvy, the array of features can be overwhelming. Nevertheless, I didn't encounter any major issues with ClickUp.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Not Specified, 11-50 employees
Less than a year
“Manages all the work goals”
Pros
It facilitates high-level task monitoring, is easy to navigate, saves time, and features an efficient dashboard.
Cons
The multitude of features can be overwhelming, with an abundance of customization options.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Marketing and Advertising, 51-100 employees
Less than 6 months
“The best-stocked, most well-organized "pantry" in the working world”
Pros
ClickUp exudes confidence in its superiority, evident from its well-organized interface and intuitive navigation. Despite its complexity, it remains user-friendly, making it accessible to users of various skill levels. The use of color coding and visual aids enhances usability, making it a standout choice.
Cons
While it may seem overwhelming and cluttered initially, its visually appealing design and user-friendly flow ensure that all options and possibilities are easily accessible without being bothersome or daunting. Everything is readily available if needed, but if not, it doesn't impose itself.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Cosmetics, 11-50 employees
Less than 6 months
“Used for monitoring a website project”
Pros
Offered by our web agency, ClickUp allows precise monitoring of tasks, exchanges, and calendars, offering great convenience.
Cons
I find the solution to be fairly comprehensive; perhaps some minor graphical tweaks could enhance usability.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
7
Functionality
6
Computer Software, 51-100 employees
More than a year
“Cheap and effective”
Pros
ClickUp impresses with its user-friendly interface and the quality of its freemium version.
Cons
Customization, especially concerning tasks and integrations, isn't as straightforward as desired.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Publishing, 1-10 employees
More than a year
“Great for organisation”
Pros
ClickUp provides a centralized platform where I can view all my projects, check details like fees and deadlines, and tick off tasks one by one.
Cons
Although there are additional features I don't utilize, it's not really a drawback.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
7
Not Specified, 500+ employees
Less than a year
“Great to manage projects if you can keep your team engaged”
Pros
I introduced ClickUp to our team as a project management solution to enhance engagement rather than relying solely on weekly meetings. It's great for users to create their timelines and stay on track, while facilitating collaborative work on projects.
Cons
My main challenge wasn't with the software itself, but with maintaining team engagement. Convincing every team member, especially those less tech-savvy, to embrace the technology proved difficult, affecting its continuity.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
8
Functionality
7
Broadcast Media, 51-100 employees
Less than a year
“It helps me to track my regular activity and periodic review of cold connection”
Pros
ClickUp serves as a comprehensive app for project and task management. It allows me to track my clients' list and project progress, offering various views to examine projects from different angles. My personal favorite is the Kanban view.
Cons
Different views aren't interconnected. I used to appreciate having Microsoft Planner available in my previous office's enterprise plan.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
7