Total 906 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

64%

4

Stars

31%

3

Stars

5%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

8

Customer Support

8

Functionality

8

M
Mohamed

Investment Banking, 51-100 employees

5.0

Overall Satisfactory

Pros

Confluence is a practical tool for sharing internal information and documentation with seamless integration of links images diagrams and comments.

Cons

Enhancements are needed in the search engine and filtering capabilities.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

9

N
Nanaka

Financial Services, N/A employees

5.0

Document Management using Confluence

Pros

Confluence serves as a centralized document management tool acting as an online library with social features.

Cons

The initial experience can be overwhelming and the abundance of features may lead to some confusion.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

8

RA
Ronald Abilmar

Computer Software, 1-10 employees

5.0

Increasing Collaboration and Efficiency

Pros

I appreciate the tags feature and the ability to link related documents in Confluence which greatly improves information retrieval.

Cons

Managing viewing and editing permissions can be a bit tricky at times.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

A
Anonymous

Not Specified, N/A employees

4.0

A Dynamic Collaboration Tool with Distinguishing Features

Pros

Confluence is a dynamic collaboration tool with the capability to create share and interact improving productivity and knowledge sharing.

Cons

Its sophistication may pose a minor learning curve for newcomers and multimedia features could be enhanced for a more visually appealing experience.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

9

Functionality

7

M
Mohamed

Not Specified, N/A employees

5.0

Versatile Document Management Platform

Pros

Confluence is the right tool for sharing internal information documentation and operational details. Its easy to use and manage making it suitable for various organizational needs.

Cons

The search engine and filters can be improved to enhance the user experience.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

9

M
Mathieu

Information Technology and Services, 500+ employees

5.0

Great alternative to Sharepoint

Pros

Confluence serves as an excellent solution for managing documents and procedures rivaling its top competitor Sharepoint. It offers a userfriendly experience making it more accessible and quicker to learn.

Cons

Like any software theres a slight learning curve but its notably less steep than O365.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

S
Sifa

Consumer Services, 11-50 employees

4.0

Bread Butter for PMs

Pros

As a product manager Confluence has become an indispensable tool in my daily routine. I rely on it for creating epics managing stories and assigning subtasks efficiently.

Cons

The editing features may appear somewhat basic and primitive.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

7

Functionality

7

A
Adam

Marketing and Advertising, 1-10 employees

4.0

Seems robust but feels clunky

Pros

Confluence offers a wealth of powerful functionality and boasts reliability.

Cons

However its user interface and workflow can feel somewhat cumbersome and unintuitive for nontechnical individuals.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

7

A
Abdelati

Accounting, 500+ employees

5.0

Its more intelligent in work and amazing in management.

Pros

Confluence is an exceptional product offering a wide array of features for project development and management. Its strength lies in its intelligence and effectiveness.

Cons

Its strength lies in its intelligence and effectiveness.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

E
Emma

Non-Profit Organization Management, 11-50 employees

5.0

Easy Collaboration Tool

Pros

Confluence is the most userfriendly collaboration tool our organization has experienced. It simplifies the creation sharing and organization of documentation and agenda notes for our staff and vendors.

Cons

So far there are no complaints but as we use it through a vendor we cant comment on implementation or customer support.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

9

A
Anonymous

Not Specified, 51-100 employees

5.0

Confluence one of the best collaborative software.

Pros

I personally appreciate the realtime collaborative features of Confluence making it easy for team members to work together provide feedback and contribute to shared content.

Cons

It may be overwhelming for new users due to its features and interface requiring a learning curve.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

N
Nathan

Computer Software, 11-50 employees

5.0

An amazing overview for the whole team

Pros

Confluence simplifies the visibility of team documentation throughout the agency making collaboration and content sharing much more effective.

Cons

The free plan imposes limitations on team size restricting capabilities to some extent.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

8

F
Florea

Information Technology and Services, 500+ employees

5.0

Excellent tool with good Admins and Users

Pros

Confluence offers easy customization for knowledge capture project management and document collaboration. It integrates well with other tools especially Jira.

Cons

Administering Confluence can be a bit confusing particularly when defining roles.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

8

K
Kelcee

Computer Software, 11-50 employees

5.0

Top Tier Business organization platform

Pros

Confluence enables us to tailor processes to our business needs creating an accessible database for employees to access tools and knowledge points.

Cons

Some formatting limitations can make creating expanding boxes less intuitive than desired.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

9

MS
Mujtaba Salah

Accounting, 51-100 employees

5.0

Confluence

Pros

Confluence is a fairly good program that provides a solution to specific problems even though its not widely recognized.

Cons

Some may find the pricing to be a drawback.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

8

R
Rebecca

Computer Software, 101-500 employees

4.0

Tracking Processes with Confluence

Pros

Confluence streamlines document management and process planning by centralizing everything. Each department can manage its documentation efficiently.

Cons

The search function within Confluence could be improved offering more filtering options.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

9

Functionality

8

E
Ekta

Information Technology and Services, 500+ employees

5.0

Magnificent product for project planning and delivery

Pros

Confluence makes it easy to create pages without requiring additional expertise simplifying project planning and delivery.

Cons

There is nothing to dislike about this amazing tool.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

K
Khatibur

Restaurants, 500+ employees

5.0

Best Team collaboration features with collaborative documentation

Pros

Confluence serves as the best documentation platform for organizing important notes future planning and team collaboration.

Cons

Managing extensive documentation can be challenging and licensing costs may be relatively high.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

9

J
Jessica

Computer Software, 500+ employees

5.0

Confluence My Most Reliable Tool

Pros

Confluences userfriendly nature and ease of customization allow for comprehensive documentation resource organization and seamless information sharing within the company.

Cons

The only minor drawback is the desire for a few more customization options.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

K
Kelcee

Computer Software, 11-50 employees

5.0

Top Tier Business organization platform

Pros

Confluence enables us to tailor processes to fit the way we do business and provides easy access to an organized database of tools and knowledge points.

Cons

Some formatting limitations especially in creating expanding boxes could be more userfriendly and intuitive.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9