Investment Banking, 51-100 employees
“Overall Satisfactory”
Pros
Confluence is a practical tool for sharing internal information and documentation with seamless integration of links images diagrams and comments.
Cons
Enhancements are needed in the search engine and filtering capabilities.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
9
Financial Services, N/A employees
“Document Management using Confluence”
Pros
Confluence serves as a centralized document management tool acting as an online library with social features.
Cons
The initial experience can be overwhelming and the abundance of features may lead to some confusion.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
8
Computer Software, 1-10 employees
“Increasing Collaboration and Efficiency”
Pros
I appreciate the tags feature and the ability to link related documents in Confluence which greatly improves information retrieval.
Cons
Managing viewing and editing permissions can be a bit tricky at times.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Not Specified, N/A employees
“A Dynamic Collaboration Tool with Distinguishing Features”
Pros
Confluence is a dynamic collaboration tool with the capability to create share and interact improving productivity and knowledge sharing.
Cons
Its sophistication may pose a minor learning curve for newcomers and multimedia features could be enhanced for a more visually appealing experience.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
9
Functionality
7
Not Specified, N/A employees
“Versatile Document Management Platform”
Pros
Confluence is the right tool for sharing internal information documentation and operational details. Its easy to use and manage making it suitable for various organizational needs.
Cons
The search engine and filters can be improved to enhance the user experience.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9
Information Technology and Services, 500+ employees
“Great alternative to Sharepoint”
Pros
Confluence serves as an excellent solution for managing documents and procedures rivaling its top competitor Sharepoint. It offers a userfriendly experience making it more accessible and quicker to learn.
Cons
Like any software theres a slight learning curve but its notably less steep than O365.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Consumer Services, 11-50 employees
“Bread Butter for PMs”
Pros
As a product manager Confluence has become an indispensable tool in my daily routine. I rely on it for creating epics managing stories and assigning subtasks efficiently.
Cons
The editing features may appear somewhat basic and primitive.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
7
Functionality
7
Marketing and Advertising, 1-10 employees
“Seems robust but feels clunky”
Pros
Confluence offers a wealth of powerful functionality and boasts reliability.
Cons
However its user interface and workflow can feel somewhat cumbersome and unintuitive for nontechnical individuals.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
7
Accounting, 500+ employees
“Its more intelligent in work and amazing in management.”
Pros
Confluence is an exceptional product offering a wide array of features for project development and management. Its strength lies in its intelligence and effectiveness.
Cons
Its strength lies in its intelligence and effectiveness.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Non-Profit Organization Management, 11-50 employees
“Easy Collaboration Tool”
Pros
Confluence is the most userfriendly collaboration tool our organization has experienced. It simplifies the creation sharing and organization of documentation and agenda notes for our staff and vendors.
Cons
So far there are no complaints but as we use it through a vendor we cant comment on implementation or customer support.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
9
Not Specified, 51-100 employees
“Confluence one of the best collaborative software.”
Pros
I personally appreciate the realtime collaborative features of Confluence making it easy for team members to work together provide feedback and contribute to shared content.
Cons
It may be overwhelming for new users due to its features and interface requiring a learning curve.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Computer Software, 11-50 employees
“An amazing overview for the whole team”
Pros
Confluence simplifies the visibility of team documentation throughout the agency making collaboration and content sharing much more effective.
Cons
The free plan imposes limitations on team size restricting capabilities to some extent.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
8
Functionality
8
Information Technology and Services, 500+ employees
“Excellent tool with good Admins and Users”
Pros
Confluence offers easy customization for knowledge capture project management and document collaboration. It integrates well with other tools especially Jira.
Cons
Administering Confluence can be a bit confusing particularly when defining roles.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
9
Functionality
8
Computer Software, 11-50 employees
“Top Tier Business organization platform”
Pros
Confluence enables us to tailor processes to our business needs creating an accessible database for employees to access tools and knowledge points.
Cons
Some formatting limitations can make creating expanding boxes less intuitive than desired.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
9
Accounting, 51-100 employees
“Confluence”
Pros
Confluence is a fairly good program that provides a solution to specific problems even though its not widely recognized.
Cons
Some may find the pricing to be a drawback.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
8
Computer Software, 101-500 employees
“Tracking Processes with Confluence”
Pros
Confluence streamlines document management and process planning by centralizing everything. Each department can manage its documentation efficiently.
Cons
The search function within Confluence could be improved offering more filtering options.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
9
Functionality
8
Information Technology and Services, 500+ employees
“Magnificent product for project planning and delivery”
Pros
Confluence makes it easy to create pages without requiring additional expertise simplifying project planning and delivery.
Cons
There is nothing to dislike about this amazing tool.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Restaurants, 500+ employees
“Best Team collaboration features with collaborative documentation”
Pros
Confluence serves as the best documentation platform for organizing important notes future planning and team collaboration.
Cons
Managing extensive documentation can be challenging and licensing costs may be relatively high.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9
Computer Software, 500+ employees
“Confluence My Most Reliable Tool”
Pros
Confluences userfriendly nature and ease of customization allow for comprehensive documentation resource organization and seamless information sharing within the company.
Cons
The only minor drawback is the desire for a few more customization options.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Computer Software, 11-50 employees
“Top Tier Business organization platform”
Pros
Confluence enables us to tailor processes to fit the way we do business and provides easy access to an organized database of tools and knowledge points.
Cons
Some formatting limitations especially in creating expanding boxes could be more userfriendly and intuitive.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9