Not Specified, 11-50 employees
“Useful for Documenting but Limited”
Pros
I appreciate the capability to create valuable documentation with a good level of customization. Additionally the option to create various workspaces is beneficial.
Cons
Unfortunately theres no feature for creating filterable lists within the platform and the workaround of embedding a Google spreadsheet has some restrictions.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
7
Functionality
8
Human Resources, 51-100 employees
“Did the Job”
Pros
Confluence served its purpose well for establishing wikis and managing project tasks. It found favor with certain teams.
Cons
However it proved more challenging to grasp than expected though it became smoother with time.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
7
Research, 1-10 employees
“Streamlining Organization”
Pros
Confluence facilitates document management and overall organization allowing me to focus on essential tasks.
Cons
The pricing can be steep and some basic features should be more accessible without high costs.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
9
Information Technology and Services, 500+ employees
“Excellent Knowledge Management Tool”
Pros
Confluence excels in storing company knowhow project management and idea generation. It offers granular user rights tree structure for pages and page history tracking. Integration with other tools like GitLab Jira and Figma works reliably.
Cons
Occasional performance issues and a learning curve at the start were challenges.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Health, Wellness and Fitness, 11-50 employees
“Great MultiFunctional Tool”
Pros
Confluence is an excellent tool with easy integration with Jira and Trello.
Cons
No significant issues eagerly awaiting further enhancements.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
8
Functionality
8
Defense & Space, 500+ employees
“Learning Curve”
Pros
While Confluence has a steep learning curve it operates smoothly once you understand it.
Cons
Some features could be more userfriendly.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
9
Functionality
8
Not Specified, 11-50 employees
“Helpful Integration with Jira”
Pros
Confluences integration with Jira is beneficial for keeping tech and product teams updated on sales and business development.
Cons
Its less userfriendly compared to tools like Notion which offer more functionality.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
8
Functionality
8
Gambling & Casinos, 101-500 employees
“Seamless Documentation with Confluence”
Pros
Confluence makes creating and sharing documentation easy simplifying daily work.
Cons
Permission management can be confusing and needs improvement.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
8
Functionality
7
Computer & Network Security, 1-10 employees
“Enhancing Collaboration Through Confluence”
Pros
Confluence simplifies the organization of project documents and enhances collaboration across teams.
Cons
Some areas of the user interface could be more modern and userfriendly.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
9
Pharmaceuticals, 500+ employees
“Efficient Team Collaboration Tool”
Pros
Confluence by Atlassian is an efficient tool for team collaboration and centralized workspace management. It offers simplicity for users and administrators along with useful templates for document creation.
Cons
Search functionality could be improved and occasional slowdowns have been experienced.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
7
Functionality
7
Anonymous, 101-500 employees
“UserFriendly and Highly Integrative”
Pros
Confluence stands out with its userfriendly interface and extensive integrations. It simplifies information sharing within a centralized workspace.
Cons
Occasionally the platform experiences slowness especially when switching between pages and contexts.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
8
Entertainment, 500+ employees
“Longtime Confluence User”
Pros
Confluence is a versatile tool thats great for various teams offering realtime collaboration and seamless project management especially when integrated with Jira.
Cons
While functional it may seem less intuitive than alternatives like Google Docs.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
8
Functionality
7
Computer Hardware, 1-10 employees
“Essential Document Management Tool”
Pros
Confluences quick document retrieval and seamless information access have saved me valuable time.
Cons
Improved notification management is needed to avoid overwhelming email notifications.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Construction, 11-50 employees
“Ideal for Document Management and Collaboration”
Pros
Confluence is highly beneficial when managing projects with Jira and Atlassian facilitating realtime collaboration and seamless project management.
Cons
Its usability may feel slightly less intuitive compared to Google Docs.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9
Financial Services, 51-100 employees
“Valuable for Documentation”
Pros
Confluences cloudbased knowledge base streamlines organizational processes and expedites issue resolution.
Cons
Theres a learning curve for new users but it becomes efficient once mastered.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Gambling & Casinos, 51-100 employees
“Easy Project Management Tool”
Pros
My overall experience has been satisfactory. The platform is userfriendly and helps us monitor our teams activities efficiently.
Cons
I havent encountered any significant drawbacks its quite straightforward.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Computer Software, 11-50 employees
“The Ultimate Project Management Solution”
Pros
Tracking progress and team communication are a breeze and the seamless integration with other applications adds to its appeal.
Cons
Thus far I havent come across any downsides during my usage.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
9
Marketing and Advertising, 101-500 employees
“Excellent Collaboration Tool”
Pros
The platforms adaptability to suit various needs and its integration with popular systems especially Jira enhance collaborative efforts.
Cons
The comment structure could be more userfriendly providing improved ways to stack and filter comments on a page.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Gambling & Casinos, 101-500 employees
“Confluence Review”
Pros
Confluence offers straightforward storage for shared documents and guides simplifying the process.
Cons
It could become more budgetfriendly or even available for free when bundled with Jira.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
8
Functionality
8
Computer Software, 500+ employees
“A nice knowledge base platform”
Pros
Confluence offers easy keyword searches to access available training and learning content.
Cons
Alerts for updated content of interest could enhance the user experience.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
8
Functionality
8