Total 906 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

64%

4

Stars

31%

3

Stars

5%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

8

Customer Support

8

Functionality

8

K
Katarzyna

Aviation and Aerospace, 500+ employees

5.0

Plateform to share knowledge

Pros

Confluence serves as a versatile workspace for various departments, enhancing communication and information accessibility.

Cons

Integrating with other wellknown productivity tools could be more seamless. Some functions may require development skills for customization.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Q
Qasm

Sports, 51-100 employees

5.0

Program review

Pros

Confluence provides a collaborative platform for sharing ideas and information at work.

Cons

Occasionally, the programs speed may need improvement.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

S
Sebastien

Consumer Services, 500+ employees

4.0

Basic collab tool

Pros

Confluences collaboration tools are effective and support workflows and teamwork.

Cons

Customizability is limited, including text, font, and emoji options.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

7

J
Jonathan

Computer Software, 500+ employees

4.0

A nice knowledge base platform

Pros

Confluences effective collaboration tools, workflows, and teamwork features are notable.

Cons

Customizability is somewhat limited, particularly in terms of text, fonts, and emoji usage.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

7

Functionality

8

K
Katarzyna

Aviation and Aerospace, 500+ employees

5.0

Plateform to share knowledge

Pros

Confluence provides a collaborative platform for sharing knowledge, offering flexibility and organization.

Cons

Compatibility with other wellknown productivity tools, such as Google Workspace or Microsoft tools, could be improved. Some functions, particularly data manipulation, may lack dynamism without additional addons.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

8

S
Sai

Internet, 11-50 employees

5.0

Knowledge base

Pros

Confluence excels as a collaborative environment and offers easy access to stored information and essential documents.

Cons

Occasionally, pasted images may get lost after publishing a page.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

9

A
Anonymous

Not Specified, 11-50 employees

5.0

Amazing tool for document process

Pros

Confluence is incredibly userfriendly and organized, making it a fantastic tool for document processes.

Cons

No cons mentioned it meets the users needs effectively.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

8

S
Simon

Telecommunications, 101-500 employees

5.0

A Versatile Platform with Minor Challenges

Pros

Confluence serves as a versatile tool in our company, efficiently organizing tutorials, documentation, software, and projects. Its user-friendly interface simplifies navigation and search operations, and the softwares compatibility with other tools like Kudos or Jira creates a fantastic ecosystem for seamless integration.

Cons

Occasionally, navigating through multiple pages within Confluence can be overwhelming, mainly due to the substantial volume of content our company handles. However, this issue is more related to individual adaptability rather than a fault of Confluence itself.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

9

K
Karolina

Restaurants, 51-100 employees

5.0

Truly recommended

Pros

Confluence serves as a versatile workspace for all company departments, simplifying weekly meetings and collaborative information sharing.

Cons

None specified it offers a transparent and easytouse experience.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

8

A
Anonymous

Not Specified, 51-100 employees

5.0

Streamlined Collaboration and Documentation with Confluence

Pros

Confluence provides a powerful platform for creating, organizing, and managing content, enhancing readability and presentation. Robust access controls ensure data security.

Cons

Additional customization options would be welcomed.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

K
Kylie

Outsourcing/Offshoring, 500+ employees

5.0

Confluence Review

Pros

Confluences userfriendliness and the option to create a table of contents for lengthy documentation stand out. It fosters collaboration and ease of navigation.

Cons

Lack of formula integration for numeric calculations within Confluence is a limitation.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

9

C
Claire

Consumer Goods, 11-50 employees

4.0

Effective

Pros

Confluence promotes effective collaboration, task assignment, and task initiation, although there is a learning curve associated with its many functions.

Cons

The site occasionally experiences performance issues, leading to lag.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

7

J
Jessica

Education Management, 1-10 employees

5.0

Confluence review

Pros

Confluence is a valuable tool for documentation, product backlog creation, and collaboration, facilitating team communication and task assignment.

Cons

Occasional system errors can result in downtime, impacting productivity.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

M
Manish

Banking, 500+ employees

5.0

Confluence review

Pros

Confluence excels in documentation, product backlog creation, and collaboration, making it an indispensable tool.

Cons

Occasional system errors leading to downtime can be a drawback.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

T
Taylor

Information Technology and Services, 500+ employees

4.0

A Versatile and Collaborative Platform

Pros

Confluence offers the flexibility to design personalized page layouts, contributing to the creation of consistent and professional-looking web pages. The built-in macro functionality allows for seamless integration of data-driven elements such as tables, charts, and images, enhancing the contents visual appeal. Additionally, the option to leave comments on Confluence pages facilitates easy collaboration and fosters teamwork.

Cons

Despite its merits, Confluence can sometimes be sluggish and unresponsive, particularly during group projects, which can be frustrating. Moreover, the search function may not always provide refined results, leading to potential delays in finding specific data.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

7

Functionality

9

A
Anonymous

Not Specified, 1-10 employees

3.0

Work tool

Pros

Confluence is effective for importing various file types into documents, making it a valuable work tool. It offers flexibility and the ability to compile documents efficiently.

Cons

The interface can feel clunky and nonintuitive at times, making it challenging to find specific information.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

6

Functionality

7

F
Filipe

Automotive, 500+ employees

4.0

Confluence Review

Pros

Confluence proves highly useful for sharing information and knowledge within project teams. Its intuitive interface and agility for new users are commendable.

Cons

While suitable for mediumsized projects, it may not be as effective for larger projects.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

7

Functionality

7

A
Anonymous

, 101-500 employees

5.0

One Software Multiple use

Pros

Confluence offers a versatile workspace for various departments within a company, aiding in weekly meetings and collaborative content sharing.

Cons

The interfaces outdated appearance could benefit from design improvements.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

9

K
Kylie

Outsourcing/Offshoring, 500+ employees

5.0

Confluence Review

Pros

Confluences userfriendliness is particularly notable, even for users with minimal prior knowledge. It offers features like table of contents generation for lengthy documents, enhancing document navigation.

Cons

Adding formulas for calculations within Confluence would be a valuable addition for users tracking numbers.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

S
Susan

Airlines/Aviation, 101-500 employees

4.0

Confluence powerful collaborative editor

Pros

Confluence facilitates collaboration, task assignment, and task creation, although it took some time to become familiar with its functions.

Cons

The site occasionally experiences performance lag.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

9

Functionality

7