Aviation and Aerospace, 500+ employees
“Plateform to share knowledge”
Pros
Confluence serves as a versatile workspace for various departments, enhancing communication and information accessibility.
Cons
Integrating with other wellknown productivity tools could be more seamless. Some functions may require development skills for customization.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sports, 51-100 employees
“Program review”
Pros
Confluence provides a collaborative platform for sharing ideas and information at work.
Cons
Occasionally, the programs speed may need improvement.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Consumer Services, 500+ employees
“Basic collab tool”
Pros
Confluences collaboration tools are effective and support workflows and teamwork.
Cons
Customizability is limited, including text, font, and emoji options.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
7
Computer Software, 500+ employees
“A nice knowledge base platform”
Pros
Confluences effective collaboration tools, workflows, and teamwork features are notable.
Cons
Customizability is somewhat limited, particularly in terms of text, fonts, and emoji usage.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
7
Functionality
8
Aviation and Aerospace, 500+ employees
“Plateform to share knowledge”
Pros
Confluence provides a collaborative platform for sharing knowledge, offering flexibility and organization.
Cons
Compatibility with other wellknown productivity tools, such as Google Workspace or Microsoft tools, could be improved. Some functions, particularly data manipulation, may lack dynamism without additional addons.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
8
Internet, 11-50 employees
“Knowledge base”
Pros
Confluence excels as a collaborative environment and offers easy access to stored information and essential documents.
Cons
Occasionally, pasted images may get lost after publishing a page.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
9
Not Specified, 11-50 employees
“Amazing tool for document process”
Pros
Confluence is incredibly userfriendly and organized, making it a fantastic tool for document processes.
Cons
No cons mentioned it meets the users needs effectively.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
9
Functionality
8
Telecommunications, 101-500 employees
“A Versatile Platform with Minor Challenges”
Pros
Confluence serves as a versatile tool in our company, efficiently organizing tutorials, documentation, software, and projects. Its user-friendly interface simplifies navigation and search operations, and the softwares compatibility with other tools like Kudos or Jira creates a fantastic ecosystem for seamless integration.
Cons
Occasionally, navigating through multiple pages within Confluence can be overwhelming, mainly due to the substantial volume of content our company handles. However, this issue is more related to individual adaptability rather than a fault of Confluence itself.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
9
Restaurants, 51-100 employees
“Truly recommended”
Pros
Confluence serves as a versatile workspace for all company departments, simplifying weekly meetings and collaborative information sharing.
Cons
None specified it offers a transparent and easytouse experience.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
8
Functionality
8
Not Specified, 51-100 employees
“Streamlined Collaboration and Documentation with Confluence”
Pros
Confluence provides a powerful platform for creating, organizing, and managing content, enhancing readability and presentation. Robust access controls ensure data security.
Cons
Additional customization options would be welcomed.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Outsourcing/Offshoring, 500+ employees
“Confluence Review”
Pros
Confluences userfriendliness and the option to create a table of contents for lengthy documentation stand out. It fosters collaboration and ease of navigation.
Cons
Lack of formula integration for numeric calculations within Confluence is a limitation.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
9
Consumer Goods, 11-50 employees
“Effective”
Pros
Confluence promotes effective collaboration, task assignment, and task initiation, although there is a learning curve associated with its many functions.
Cons
The site occasionally experiences performance issues, leading to lag.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
7
Education Management, 1-10 employees
“Confluence review”
Pros
Confluence is a valuable tool for documentation, product backlog creation, and collaboration, facilitating team communication and task assignment.
Cons
Occasional system errors can result in downtime, impacting productivity.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Banking, 500+ employees
“Confluence review”
Pros
Confluence excels in documentation, product backlog creation, and collaboration, making it an indispensable tool.
Cons
Occasional system errors leading to downtime can be a drawback.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Information Technology and Services, 500+ employees
“A Versatile and Collaborative Platform”
Pros
Confluence offers the flexibility to design personalized page layouts, contributing to the creation of consistent and professional-looking web pages. The built-in macro functionality allows for seamless integration of data-driven elements such as tables, charts, and images, enhancing the contents visual appeal. Additionally, the option to leave comments on Confluence pages facilitates easy collaboration and fosters teamwork.
Cons
Despite its merits, Confluence can sometimes be sluggish and unresponsive, particularly during group projects, which can be frustrating. Moreover, the search function may not always provide refined results, leading to potential delays in finding specific data.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
7
Functionality
9
Not Specified, 1-10 employees
“Work tool”
Pros
Confluence is effective for importing various file types into documents, making it a valuable work tool. It offers flexibility and the ability to compile documents efficiently.
Cons
The interface can feel clunky and nonintuitive at times, making it challenging to find specific information.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
6
Functionality
7
Automotive, 500+ employees
“Confluence Review”
Pros
Confluence proves highly useful for sharing information and knowledge within project teams. Its intuitive interface and agility for new users are commendable.
Cons
While suitable for mediumsized projects, it may not be as effective for larger projects.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
7
Functionality
7
, 101-500 employees
“One Software Multiple use”
Pros
Confluence offers a versatile workspace for various departments within a company, aiding in weekly meetings and collaborative content sharing.
Cons
The interfaces outdated appearance could benefit from design improvements.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9
Outsourcing/Offshoring, 500+ employees
“Confluence Review”
Pros
Confluences userfriendliness is particularly notable, even for users with minimal prior knowledge. It offers features like table of contents generation for lengthy documents, enhancing document navigation.
Cons
Adding formulas for calculations within Confluence would be a valuable addition for users tracking numbers.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Airlines/Aviation, 101-500 employees
“Confluence powerful collaborative editor”
Pros
Confluence facilitates collaboration, task assignment, and task creation, although it took some time to become familiar with its functions.
Cons
The site occasionally experiences performance lag.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
9
Functionality
7