Information Technology and Services, 500+ employees
“Confluence Review”
Pros
Confluences collaborative environment is highly valuable, making it easy to create and share knowledge within the team. Its similar to familiar tools like Microsoft Word/Excel, simplifying document compilation.
Cons
Improving page layouts and numbering/bulleting options would enhance the user experience. Navigating and tracking document changes in realtime can be challenging.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
8
Functionality
7
Computer Software, 500+ employees
“Useful instrument for onboarding newcomers”
Pros
Confluence is a widely popular and highly useful tool for onboarding newcomers and organizing projectspecific information.
Cons
Text formatting in the UI is not always intuitive, and some troubleshooting messages could provide clearer guidance.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
8
Not Specified, 101-500 employees
“Im really impressed with how Confluence helps me manage documentation”
Pros
Confluence offers a userfriendly platform for creating and organizing content, including the ability to structure pages and store various types of media. Access controls provide security and privacy.
Cons
Integrating with other software could be more straightforward.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
9
Farming, 51-100 employees
“Mantenance Manager”
Pros
Confluence provides easy accessibility and centralizes knowledge, making it an excellent asset. It simplifies the management of information in one place.
Cons
No significant issues Confluence is the preferred choice for busy individuals.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
9
Functionality
8
Not Specified, 500+ employees
“One place dashboard for designing and documenting your IT solutions and projects”
Pros
Confluence simplifies the creation and organization of documents without requiring extensive knowledge of markdown. Its userfriendly for creating and editing content with various formatting options.
Cons
Navigating the menu can be challenging, especially with similarsounding names for Jira products. Integrating with other services can also be complex.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
7
Functionality
7
Health, Wellness and Fitness, 500+ employees
“Confluence is My Bible”
Pros
Confluence serves as a vital tool, allowing us to efficiently compile documents and information for sharing with the team. Its collaborative features are particularly helpful in our work outside the country.
Cons
In the past month, there were issues with lag and error messages when using the search function. Fortunately, these errors have been resolved, and I can now use Confluence smoothly.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
8
Functionality
8
Computer Software, 51-100 employees
“Confluence at work”
Pros
Its functional and userfriendly, serving its purpose effectively.
Cons
Navigating and using filters for searches could be made simpler.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Hospital and Health Care, 500+ employees
“Excellent knowledge base and group collaboration platform”
Pros
I appreciate the simplicity of the Confluence platform as it has been quite beneficial to my company. The userfriendly design makes it easy for us to share internal communications and decisions made during meetings. It serves as a centralized hub for projectrelated information and data, fostering teamwork through its easy editing, seamless integration with Jira, and useful data visualization features.
Cons
However, I find the design of Confluence to be somewhat outdated and cumbersome. Additionally, granting access and copying content to other applications like Microsoft Office can be a bit challenging.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
7
Human Resources, 500+ employees
“Simple to use and essential for Product teams”
Pros
My experience with Confluence has been largely positive. Once you become familiar with it, it becomes easy to navigate and can be seamlessly integrated with other Confluence sheets, Jira tickets, or roadmaps. I appreciate the userfriendly interface and the ability to create documents within parent documents. Theres also a wide range of templates available, and the option to tag people and link it to Jira tickets is a plus.
Cons
On the downside, sharing Confluence documents with individuals outside of product teams can be a challenge, as they often lack the necessary login credentials and familiarity with the platform. Occasionally, when multiple users collaborate on a document, synchronization issues can lead to data loss.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
8
Electrical/Electronic Manufacturing, 101-500 employees
“Confluence is Great”
Pros
Confluence has significantly improved collaboration among my team members and enhanced the safety of our documents, making it an invaluable tool for my role in project management. Its particularly helpful in exporting data from Jira for team presentations and setting up watch pages for the wider team to monitor project activities without needing indepth technical knowledge.
Cons
However, its worth noting that some of the advanced features in Confluence can be costly. While I understand the value they provide, I cant help but wish for more budgetfriendly options.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
, 500+ employees
“One of the best”
Pros
Confluence is a valuable tool that provides deep insights into technical products and serves as a roadmap for our explorations. It offers ample opportunities for those working in Engineering Teams, making it an indispensable asset.
Cons
At the moment, I cant identify any significant drawbacks. Confluence has consistently set the market standard, offering seamless connectivity and an excellent user experience.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9
Information Technology and Services, 500+ employees
“One Software Multiple use”
Pros
Confluence offers a wide range of options that facilitate project management, communication, meeting deadlines, and achieving targets. It streamlines processes, integrating multiple aspects onto a single platform, making it an essential tool for organizations.
Cons
Confluences strengths far outweigh any weaknesses. While the user interface is good, some design updates may be needed to further enhance the overall experience.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
8
Functionality
8
Banking, 500+ employees
“No better way to share knowledge across my department.”
Pros
Confluence has been highly beneficial for my department, fostering faster and more efficient project planning methods. It enables access to vital project information from anywhere, promoting collaboration and flexibility within the team.
Cons
It can be frustrating when Confluences page editing misconfigures, leading to incorrect value displays. This issue disrupts task management and can result in deviations from the expected workflow.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
8
Functionality
7
, 101-500 employees
“Great document tool”
Pros
Confluence excels at document creation, offering robust searching capabilities.
Cons
While it performs well for document creation, it lacks advanced editing features like those found in MS Word. An inbuilt alerting tool could also be a valuable addition.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
ELearning, 101-500 employees
“Confluence is a must”
Pros
Confluence is indispensable, offering realtime document collaboration for teams. It simplifies the creation, editing, and collaboration on documents, making it an ideal platform for brainstorming and project planning.
Cons
The mobile experience of Confluence is not as robust as the desktop version, which can make accessing and editing content on the go somewhat challenging.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Not Specified, 500+ employees
“Confluence is a useful tool for product teams”
Pros
Confluence offers a straightforward approach to documenting information. It doesnt overwhelm with excessive features like Word or Google Docs, allowing us to concentrate on content and maintain simplicity.
Cons
Sharing documents with nonConfluence users can be challenging. It would be beneficial to have a method for sharing readonly copies with individuals who lack a Confluence login.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
9
Anonymous, 500+ employees
“Awesome Knowledge Base”
Pros
My experience with Confluence has been highly satisfying, particularly in its role as a valuable tool for onboarding new clients and employees. It offers a dark theme option, ensuring versatility in application usage. Its robust documentation capabilities and powerful search functionality have proven to be assets. Furthermore, it accommodates a large user base effectively.
Cons
Occasionally, the text editor can lag, and some might find its pricing a bit on the higher side. Additionally, it has certain limitations in resource and project tracking features.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Computer Software, 11-50 employees
“Powerful Collaboration tool”
Pros
I appreciate Confluence for its seamless document management and retrieval, as well as its efficiency in knowledge management and collaboration across teams.
Cons
The initial learning curve can be overwhelming, and theres a shortage of comprehensive documentation or detailed examples, especially for programmatic interactions, particularly when employing programming languages like Python.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Information Technology and Services, 500+ employees
“Confluence Review”
Pros
Confluences userfriendly interface and extensive feature set have made it easy for most users to navigate. It offers a variety of valuable features that enhance productivity.
Cons
Alphabetizing new pages in Confluence can be challenging, and it would benefit from an option to sort pages for improved usability.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
9
, 500+ employees
“Improving Team Alignment and Decision Making with Confluence”
Pros
Confluence proves to be an ideal choice for organizations seeking to enhance information access, team alignment, and productivity through a centralized knowledge base. Its intuitive wiki interface and collaboration tools facilitate accessibility for most teams.
Cons
While Confluence offers numerous benefits through its centralized knowledge base, integrated collaboration features, and rich functionalities, organizations should also consider potential limitations like reliance on the cloud, support challenges, learning curves, and security concerns.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
7
Functionality
7