Total 906 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

64%

4

Stars

31%

3

Stars

5%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

8

Customer Support

8

Functionality

8

P
Pritam

Information Technology and Services, 500+ employees

5.0

Confluence Leading Documentation Management Tool

Pros

I have utilized Confluence in conjunction with JIRA to efficiently track tasks and issues, making it a valuable tool for project management. It provides an array of templates for creating informative interfaces and facilitates information exchange and storage.

Cons

There are no significant drawbacks to Confluence it stands out as a top tool in the Atlassian suite.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

A
Anastasios

Computer Software, 51-100 employees

5.0

Confluence page review

Pros

Confluence is highly organized and offers a wide range of features and benefits, making it an excellent choice for various purposes.

Cons

Developing personal spaces in Confluence can be somewhat challenging.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

8

E
Emiliano

Computer Software, 1-10 employees

2.0

Why?

Pros

Confluence offers an alternative to Google Docs, which can be appealing to those who prefer a different tool. It can provide a solution for users with security concerns.

Cons

The review highlights a preference for Google Docs, suggesting that Confluence may not fully replace it.

Rating Distribution

Ease of use

5

Value for money

4

Customer Support

6

Functionality

6

A
Amit

Computer Software, 500+ employees

4.0

Confluence for creating awesome content and organizing them

Pros

I have been using Confluence for over eight years, and it has consistently met my needs for creating content and organizing information. It offers a userfriendly experience, various templates, and excellent integration with other Atlassian products like JIRA.

Cons

The only minor drawback is that its search function can occasionally be improved.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

8

Functionality

7

W
Wesley

Computer Software, 1-10 employees

5.0

I really like Confluence because it is a very easy to use application

Pros

I use Confluence on a monthly basis to enhance our companys development methodology. It provides ease in handling complex documentation and seamless integration with JIRA.

Cons

There is room for improvement in terms of integrating with other Scrum systems.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

8

L
Lee

Marketing and Advertising, 11-50 employees

4.0

Potentially really good

Pros

Confluence has the potential to be a great tool but requires some time to master.

Cons

The learning curve can be steep, which might deter some users.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

9

Functionality

7

DA
Domingo Antonio

Marketing and Advertising, 1-10 employees

5.0

The tool that revolutionized document management

Pros

Confluence has been instrumental in centralizing and organizing our documents efficiently, offering a valuable solution for document management.

Cons

Initially, navigating its numerous options and customizable settings can be a bit overwhelming, but with time, it becomes more manageable.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

9

A
Anonymous

, 500+ employees

5.0

Using Confluence to Increase Collaboration and Traceability

Pros

Confluence stands out for its complete traceability, making it an excellent tool for collaborative work within the company. It meticulously records all activities and changes, enabling thorough audits of contributions and revisions.

Cons

While Confluence offers many advantages, it does have limitations in design and visual presentation capabilities, which might not satisfy those seeking more aesthetic freedom in their documents.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

8

G
Gary

Retail, 500+ employees

4.0

If it wasnt for Jira, I would not miss using Confluence.

Pros

Confluence offers valuable features such as integration with Jira, customizable department spaces, and robust knowledge sharing. Inline comments and version history aid in collaborative document editing.

Cons

The Cloud version can be costly, with challenges in user management. Overuse of comments may slow down page loading. Some requested features and fixes have seen little progress. Additional plugins may increase costs.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

7

Functionality

7

R
Renitta

Information Technology and Services, 500+ employees

5.0

Fluency fluency confluence

Pros

Confluence serves as an efficient tool for storing a substantial volume of projectrelated data, including various files and documents.

Cons

Editing can occasionally be confusing and may disrupt formatting or table alignment.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

J
Jogendra

Telecommunications, 500+ employees

5.0

Confluence Bridging the Gap Between Teams

Pros

My overall experience with Confluence has been highly positive, characterized by its array of features that facilitate team collaboration and communication. It offers dashboards, dynamic content, dedicated team spaces, and automatic updates that enhance teamwork.

Cons

While Confluence is generally excellent, the potential for more premium functions and integrations at no additional cost would be appreciated.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

9

M
Mostapha

Translation and Localization, 1-10 employees

5.0

Streamlined Collaboration and Efficient Documentation

Pros

My experience has been positive, as Confluence supports versatile collaboration, efficient documentation, streamlined knowledge sharing, and enhanced productivity.

Cons

Some challenges include a learning curve, limited customization options, occasional performance issues, and dependency on a stable internet connection.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

V
Vidya

Computer Software, 500+ employees

5.0

Confluence is the way to go for work docs

Pros

I appreciate the availability of plugins that enhance document appearance and offer numerous integrations.

Cons

Occasionally, it can become sluggish, and not all tabular formats are supported.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

JM
Jan Michael

Computer Games, 101-500 employees

5.0

My Confluence Experience

Pros

Confluence has become an indispensable tool for our companys documentation and knowledgesharing needs. Its userfriendly interface, powerful collaboration features, and seamless integration capabilities have significantly improved our productivity, efficiency, and overall knowledge management.

Cons

The search functionality could be more robust, providing more accurate results and better filtering options. Also, better integration with thirdparty tools and platforms would make it even more versatile and adaptable to different team workflows.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

9

A
Anthony

Information Technology and Services, 500+ employees

4.0

Get work done.

Pros

Its a quick and easy way to keep work, project plans, and budgets organized in a central location. The user interface is interactive, and it allows for collaboration with colleagues. It can be used in conjunction with Jira.

Cons

Some users may find the pricing costly for the extra features.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

9

V
Valentyn

Financial Services, 51-100 employees

4.0

Confluence Review

Pros

In general, the experience is good, especially the integrations and templates. Integration with draw.io and the ability to see previews are appreciated.

Cons

Occasionally, adding images to documentation can be challenging in terms of positioning or moving without affecting the text.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

9

Functionality

8

A
Ace

Information Technology and Services, 500+ employees

5.0

Easy to use with amazing features

Pros

Confluence is very userfriendly, making it easy to update and publish information. Its simple to share with others and access.

Cons

Currently, there are no specific dislikes, as Confluence has offered valuable features to its clients.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

D
Dhavan

Information Technology and Services, 500+ employees

5.0

One of the best and most efficient products to manage documentation

Pros

Ive been using Confluence for over three years, and it has consistently helped store and share knowledge efficiently. Its easy to use and offers access control features.

Cons

Theres nothing that comes to mind that I dont like about Confluence.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

8

M
Mark

Information Technology and Services, 51-100 employees

5.0

Confluence Great Collaboration Tool

Pros

Confluence is a fantastic product that fulfills our needs for collaboration and knowledge sharing. Its easy to use and manage, continuously improving, and offers good integration possibilities.

Cons

Confluence does what we need it to do, and we have no issues with it.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

8

V
Vanisha

Market Research, 500+ employees

4.0

Confluence

Pros

Confluence keeps track of document versions, allowing users to revert to previous versions if needed. It serves as a central repository for all documentation.

Cons

The navigation and page layout features are not always straightforward and require additional effort to configure and arrange content effectively.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

7

Functionality

8