Total 906 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

64%

4

Stars

31%

3

Stars

5%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

8

Customer Support

8

Functionality

8

J
Jeff

Information Technology and Services, 101-500 employees

5.0

Confluence reviw JRG

Pros

Confluence's allencompassing usability extends across the entire organization effectively fulfilling content and document management needs.

Cons

There's room for improvement in certain navigation aspects to enable more precise searches especially when dealing with duplicate content types.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

8

R
Rehan

Computer Software, 101-500 employees

5.0

Easy team collaboration

Pros

Confluence's centralized document management guarantees that documents remain organized and easily accessible. With version history and access control document integrity is upheld and the user interface is appreciated for its clean and intuitive design.

Cons

I've encountered no issues while using Confluence.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

T
Thushan

Computer Software, 101-500 employees

5.0

A place where all can save documents

Pros

Confluence stands out for its integration with a wide range of tools including Jira Bitbucket and Google Workspace which enhances its capabilities. It facilitates multiple users collaborating on documents tracking changes and attributing them to specific team members. Even new team members can seamlessly utilize Confluence without requiring extensive technical knowledge.

Cons

On occasion the platform experiences slowness when editing larger documents.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

9

P
Paul

Computer Software, 1-10 employees

4.0

It's flawed like other Atlassian products. Use newer tools like Notion instead.

Pros

Confluence excels in providing robust collaboration options simplifying the addition editing sharing and tracking of content within a team. Notably it serves as an effective tool for managing internal confidential documentation. The recent redesign has improved usability although it falls slightly short of the collaborative features offered by Notion.

Cons

Sharing content outside of Confluence with the general public isn't straightforward except for saving each page as a PDF.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

7

C
Charmaine

Information Technology and Services, 51-100 employees

5.0

Best document management platform

Pros

The userfriendly interface of Confluence is complemented by its powerful collaboration tools making content creation and sharing within the organization a seamless process. Users can trust that their documents are securely stored with granular access control.

Cons

Confluence exhibits limitations in terms of customization and formatting options compared to other document management platforms based on my observations.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

S
Suprita

Information Technology and Services, 500+ employees

5.0

This platform is great for both team collaboration and knowledge sharing

Pros

Confluence has established itself as an invaluable knowledge base within my department and company greatly facilitating daily document sharing with colleagues and team leads. Notably its tracking and monitoringfeedback features enhance the management of shared documentation and the integration with Jira is particularly noteworthy.

Cons

My experience with Confluence has been thoroughly enjoyable with no shortcomings to report.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

M
Misha

Accounting, 1-10 employees

4.0

Amazing Product

Pros

Confluence has earned recognition as a superb product for effectively managing your environment all while maintaining an intuitive user experience.

Cons

I have no criticisms to offer as it is an outstanding software and I greatly appreciate working with it.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

9

Functionality

8

G
ginda

Education Management, 1-10 employees

5.0

best collabs doc apps

Pros

My team seamlessly collaborates on documents and jointly completes projects using this application.

Cons

All the features provided by Confluence have been highly effective in delivering optimal performance.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

9

M
Mike

Hospitality, 1-10 employees

4.0

Top notch software for project management

Pros

Confluence stands out for its myriad functions and features offering unparalleled versatility customizable options and the capability to program pages. It fulfills an extensive range of project management and planning needs resulting in high satisfaction.

Cons

The substantial amount of training required represents a significant investment. Certain aspects particularly those of a technical nature may prove challenging for some staff members necessitating involvement from our inhouse development team to address technical matters such as setting up reporting and programming specific features.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

7

Functionality

8

A
Anshita

Information Technology and Services, 500+ employees

4.0

Confluence Review

Pros

Confluence functions as a centralized platform for creating organizing and securely storing team knowledge. Its userfriendly interface and an array of formatting options facilitate collaboration by enabling feedback and discussions.

Cons

Mastering the platform's capabilities and effectively using them may require some training but overall it's satisfactory.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

7

A
Anonymous

Not Specified, 500+ employees

4.0

One of the best team collaboration and knowledge sharing platform

Pros

My daily Confluence usage revolves around team management meeting minutes and daily team updates. Its most valuable aspect is its capability to centralize and systematically manage team knowledge within a collaborative workspace. Confluence offers a structured platform for crafting and preserving documents articles meeting notes project plans and other relevant content. Additionally it seamlessly integrates with a broad range of tools such as Jira and Slack.

Cons

At times editing and updating Jira statuses can be timeconsuming and somewhat cumbersome. The platform offers limited formatting options and administrative tasks like managing permissions and access control can be tedious. For new users learning to harness its rich feature set and customization options can be timeintensive. Additionally the subscription cost exceeds our budget compared to competitors.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

8

N
Nishal

Information Technology and Services, 101-500 employees

4.0

Document storage

Pros

Locating technical documents related to projects is notably straightforward.

Cons

It might be somewhat costly for startup companies or small teams.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

8

Functionality

7

R
Rajalakshmi

Hospital & Health Care, 11-50 employees

5.0

Good Knowledgedocument respository

Pros

Compared to platforms like Wikipedia and Google Docs Confluence provides a favorable experience.

Cons

The search functionality is not efficient and textbased searches could be more userfriendly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

S
sapnaka

Computer Software, 101-500 employees

5.0

Single document space for the whole team

Pros

Team members have the liberty to create pages and contribute content. Access to version history empowers document tracking and restoration to prior iterations. The search function proves highly accurate making Confluence an advantageous choice for companies.

Cons

Additional document customization options in the future would be desirable.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

8

A
Andrea

Retail, 1-10 employees

5.0

Confluence the best tool for Create collaborate and comment on pages and project plans

Pros

Realtime editing capabilities update postings change highlighting and version history functionality enhance collaboration.

Cons

Timely notifications and a broader selection of templates for higher standards are needed.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

8

K
kartik

Banking, 500+ employees

3.0

Best collaboration and documentation platform

Pros

Confluence boasts a userfriendly interface that accommodates both novices and experts. It seamlessly integrates with logging solutions.

Cons

Despite Confluence's extensive editor feature set some users might find the formatting options slightly more restricted than in other document editing applications.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

7

Functionality

6

S
Sahil

Information Technology and Services, 500+ employees

4.0

Confluence Review

Pros

Confluence emerges as an effective tool providing a centralized platform for information organization and dissemination across diverse communities. Its team and project management concepts consolidate team members and facilitate efficient communication.

Cons

The interface lacks intuitiveness potentially requiring a technical background or years of experience to navigate effectively. Its noninteractive primarily textbased interface can feel overwhelming and congested.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

7

Functionality

7

A
Amr

Information Technology and Services, 101-500 employees

5.0

Best Documents Management Tool

Pros

Confluence excels as a document management tool offering features such as version control access controls and document organization. This simplifies change tracking and effective document management. It ensures secure document storage with precise access control making it ideal for various organizational needs.

Cons

Some users have pointed out that Confluence lacks advanced formatting capabilities such as the ability to create multicolumn layouts. While Confluence offers customization it appears somewhat limited compared to alternative document management tools.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

9

M
Marcos

Computer Software, 51-100 employees

4.0

Project management by nature

Pros

The ability to gain a comprehensive project status overview including resolved tasks future tasks and planning through personalized dashboards is a standout feature.

Cons

To leverage all functionalities a robust deployment is necessary for seamless integration with other services used in the company which can be challenging.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

8

Functionality

7

J
Jatin

Information Services, 11-50 employees

5.0

Review about Confluence

Pros

Document management collaboration knowledge management and integration with other tools are key attributes of Confluence.

Cons

Complexity Confluence's extensive features can introduce complexity in setup and effective usage requiring time for users to become familiar with its capabilities. Cost While a free version is available advanced features require paid subscriptions potentially straining some organizations' budgets. Customization Extensive customizations may demand technical knowledge or expertise. The user interface can be somewhat challenging.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

8