Information Technology and Services, 101-500 employees
“Confluence reviw JRG”
Pros
Confluence's allencompassing usability extends across the entire organization effectively fulfilling content and document management needs.
Cons
There's room for improvement in certain navigation aspects to enable more precise searches especially when dealing with duplicate content types.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
8
Computer Software, 101-500 employees
“Easy team collaboration”
Pros
Confluence's centralized document management guarantees that documents remain organized and easily accessible. With version history and access control document integrity is upheld and the user interface is appreciated for its clean and intuitive design.
Cons
I've encountered no issues while using Confluence.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Computer Software, 101-500 employees
“A place where all can save documents”
Pros
Confluence stands out for its integration with a wide range of tools including Jira Bitbucket and Google Workspace which enhances its capabilities. It facilitates multiple users collaborating on documents tracking changes and attributing them to specific team members. Even new team members can seamlessly utilize Confluence without requiring extensive technical knowledge.
Cons
On occasion the platform experiences slowness when editing larger documents.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9
Computer Software, 1-10 employees
“It's flawed like other Atlassian products. Use newer tools like Notion instead.”
Pros
Confluence excels in providing robust collaboration options simplifying the addition editing sharing and tracking of content within a team. Notably it serves as an effective tool for managing internal confidential documentation. The recent redesign has improved usability although it falls slightly short of the collaborative features offered by Notion.
Cons
Sharing content outside of Confluence with the general public isn't straightforward except for saving each page as a PDF.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
7
Information Technology and Services, 51-100 employees
“Best document management platform”
Pros
The userfriendly interface of Confluence is complemented by its powerful collaboration tools making content creation and sharing within the organization a seamless process. Users can trust that their documents are securely stored with granular access control.
Cons
Confluence exhibits limitations in terms of customization and formatting options compared to other document management platforms based on my observations.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Information Technology and Services, 500+ employees
“This platform is great for both team collaboration and knowledge sharing”
Pros
Confluence has established itself as an invaluable knowledge base within my department and company greatly facilitating daily document sharing with colleagues and team leads. Notably its tracking and monitoringfeedback features enhance the management of shared documentation and the integration with Jira is particularly noteworthy.
Cons
My experience with Confluence has been thoroughly enjoyable with no shortcomings to report.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Accounting, 1-10 employees
“Amazing Product”
Pros
Confluence has earned recognition as a superb product for effectively managing your environment all while maintaining an intuitive user experience.
Cons
I have no criticisms to offer as it is an outstanding software and I greatly appreciate working with it.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
9
Functionality
8
Education Management, 1-10 employees
“best collabs doc apps”
Pros
My team seamlessly collaborates on documents and jointly completes projects using this application.
Cons
All the features provided by Confluence have been highly effective in delivering optimal performance.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
9
Hospitality, 1-10 employees
“Top notch software for project management”
Pros
Confluence stands out for its myriad functions and features offering unparalleled versatility customizable options and the capability to program pages. It fulfills an extensive range of project management and planning needs resulting in high satisfaction.
Cons
The substantial amount of training required represents a significant investment. Certain aspects particularly those of a technical nature may prove challenging for some staff members necessitating involvement from our inhouse development team to address technical matters such as setting up reporting and programming specific features.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
7
Functionality
8
Information Technology and Services, 500+ employees
“Confluence Review”
Pros
Confluence functions as a centralized platform for creating organizing and securely storing team knowledge. Its userfriendly interface and an array of formatting options facilitate collaboration by enabling feedback and discussions.
Cons
Mastering the platform's capabilities and effectively using them may require some training but overall it's satisfactory.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
7
Not Specified, 500+ employees
“One of the best team collaboration and knowledge sharing platform”
Pros
My daily Confluence usage revolves around team management meeting minutes and daily team updates. Its most valuable aspect is its capability to centralize and systematically manage team knowledge within a collaborative workspace. Confluence offers a structured platform for crafting and preserving documents articles meeting notes project plans and other relevant content. Additionally it seamlessly integrates with a broad range of tools such as Jira and Slack.
Cons
At times editing and updating Jira statuses can be timeconsuming and somewhat cumbersome. The platform offers limited formatting options and administrative tasks like managing permissions and access control can be tedious. For new users learning to harness its rich feature set and customization options can be timeintensive. Additionally the subscription cost exceeds our budget compared to competitors.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
8
Functionality
8
Information Technology and Services, 101-500 employees
“Document storage”
Pros
Locating technical documents related to projects is notably straightforward.
Cons
It might be somewhat costly for startup companies or small teams.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
8
Functionality
7
Hospital & Health Care, 11-50 employees
“Good Knowledgedocument respository”
Pros
Compared to platforms like Wikipedia and Google Docs Confluence provides a favorable experience.
Cons
The search functionality is not efficient and textbased searches could be more userfriendly.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Computer Software, 101-500 employees
“Single document space for the whole team”
Pros
Team members have the liberty to create pages and contribute content. Access to version history empowers document tracking and restoration to prior iterations. The search function proves highly accurate making Confluence an advantageous choice for companies.
Cons
Additional document customization options in the future would be desirable.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
8
Functionality
8
Retail, 1-10 employees
“Confluence the best tool for Create collaborate and comment on pages and project plans”
Pros
Realtime editing capabilities update postings change highlighting and version history functionality enhance collaboration.
Cons
Timely notifications and a broader selection of templates for higher standards are needed.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
9
Functionality
8
Banking, 500+ employees
“Best collaboration and documentation platform”
Pros
Confluence boasts a userfriendly interface that accommodates both novices and experts. It seamlessly integrates with logging solutions.
Cons
Despite Confluence's extensive editor feature set some users might find the formatting options slightly more restricted than in other document editing applications.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
7
Functionality
6
Information Technology and Services, 500+ employees
“Confluence Review”
Pros
Confluence emerges as an effective tool providing a centralized platform for information organization and dissemination across diverse communities. Its team and project management concepts consolidate team members and facilitate efficient communication.
Cons
The interface lacks intuitiveness potentially requiring a technical background or years of experience to navigate effectively. Its noninteractive primarily textbased interface can feel overwhelming and congested.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
7
Functionality
7
Information Technology and Services, 101-500 employees
“Best Documents Management Tool”
Pros
Confluence excels as a document management tool offering features such as version control access controls and document organization. This simplifies change tracking and effective document management. It ensures secure document storage with precise access control making it ideal for various organizational needs.
Cons
Some users have pointed out that Confluence lacks advanced formatting capabilities such as the ability to create multicolumn layouts. While Confluence offers customization it appears somewhat limited compared to alternative document management tools.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
9
Computer Software, 51-100 employees
“Project management by nature”
Pros
The ability to gain a comprehensive project status overview including resolved tasks future tasks and planning through personalized dashboards is a standout feature.
Cons
To leverage all functionalities a robust deployment is necessary for seamless integration with other services used in the company which can be challenging.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
8
Functionality
7
Information Services, 11-50 employees
“Review about Confluence”
Pros
Document management collaboration knowledge management and integration with other tools are key attributes of Confluence.
Cons
Complexity Confluence's extensive features can introduce complexity in setup and effective usage requiring time for users to become familiar with its capabilities. Cost While a free version is available advanced features require paid subscriptions potentially straining some organizations' budgets. Customization Extensive customizations may demand technical knowledge or expertise. The user interface can be somewhat challenging.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
8