Information Technology and Services, 500+ employees
“Easy way to manage knowledge within the company”
Pros
Effortlessly locating companyrelated information Confluence proves to be an efficient means for sharing articles information and guidance within the company.
Cons
It might require a bit of getting used to but nothing overly complicated.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Not Specified, 1-10 employees
“Great product for knowledge Mgt”
Pros
Our primary use is document and knowledge management and it proves to be an excellent tool with impressive functionalities.
Cons
Usage can become a bit intricate. Training is recommended for the best user experience. Overall it remains a great product.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Information Technology and Services, 101-500 employees
More than a year
“Good Document Collaboration”
Pros
The mobile app's user-friendliness falls short compared to the web version.
Cons
The mobile application is less user-friendly compared to its web counterpart.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
7
Functionality
10
Information Technology and Services, 101-500 employees
More than a year
“Team Collaboration for Documents”
Pros
Internet access is required for use and there's a steep learning curve for some advanced features.
Cons
Internet access is a prerequisite and some advanced features come with a steep learning curve.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
7
Functionality
8
Insurance, 500+ employees
Less than a year
“One of the best products for any Business”
Pros
No cons found; thoroughly enjoy using Confluence.
Cons
No downsides identified; every aspect of Confluence is well-regarded.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Information Technology and Services, 500+ employees
More than a year
“Pool of project data made simple”
Pros
Editing and customizing features could be better; access control needs improvement for page sections.
Cons
Improvements are needed for page editing and customization features. There's room for enhancement in access control particularly for sections on a page.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
9
Functionality
8
Information Technology and Services, 101-500 employees
Less than a year
“Document manager for the projects”
Pros
Initial interface navigation can be challenging for first-time users.
Cons
Navigating the main interface proves challenging for first-time users.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
7
Functionality
10
Information Technology and Services, 500+ employees
More than a year
“Confluence : Good for document storage and maintaining different versions of knowledge documents”
Pros
The search engine fetches documents based on keywords but involves a complex query structure.
Cons
The search engine retrieves documents based on keywords but the query structure is complex.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8
Entertainment, 1-10 employees
More than a year
“Confluence for project-based teams”
Pros
Confluence lacks a great UI for mobile access and real-time editing is absent. Manual publishing is required for document updates which can be overlooked.
Cons
Confluence lacks a user-friendly UI for mobile access and real-time editing for teams is absent. Manual publishing is required each time a document is updated posing a risk of oversight during uploads.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
6
Information Technology and Services, 101-500 employees
More than a year
“Team's Document Collaboration”
Pros
High pricing plans for advanced features.
Cons
Advanced features come with high pricing plans.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
7
Functionality
10
Telecommunications, 11-50 employees
Less than a year
“I as Improved our Management!”
Pros
Additional interface options such as color and text-highlighting choices alignment options for columns and rows. The table now has more possibilities like strike-through when adding a table.
Cons
Additional interface options including color and text-highlighting choices alignment options for columns and rows and expanded possibilities for tables have been incorporated.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
9
Functionality
10
Biotechnology, 1-10 employees
Less than 6 months
“interesting in project management”
Pros
Price is the first concern that comes to mind.
Cons
The pricing is a primary consideration.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
10
Sports, 500+ employees
More than a year
“Developer experience”
Pros
No feature lacks for my needs.
Cons
For specific needs no features are lacking.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
7
Functionality
8
Not Specified, 500+ employees
More than a year
“It gets the job done...”
Pros
UI and UX are lacking; the organization may appear disorganized due to the UI. Improved search filters for organization-specific documents are needed. Editing and creating documents within Confluence can be better.
Cons
Concerns are raised about the UI and UX suggesting that while organizational grouping is maintained the UI might create the perception of disorganization. Improved search filters and document editing within Confluence are recommended for a better UX.
Rating Distribution
Ease of use
6
Value for money
9
Customer Support
9
Functionality
10
Marketing and Advertising, 1-10 employees
More than a year
“The Ultimate Knowledge Hub for Seamless Idea Management and Unbeatable Collaboration”
Pros
The abundance of features can be overwhelming for junior team members; the learning curve is steep.
Cons
Despite numerous excellent features the onboarding process can be overwhelming for junior and newer team members due to a steep learning curve.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
6
Functionality
10
Information Technology and Services, 500+ employees
Less than a year
“Excellent knowledge base system”
Pros
Lack of activity logs analytics and live view count.
Cons
The absence of activity logs analytics and a live view count is noted.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Arts and Crafts, 101-500 employees
Less than 6 months
“Confluence”
Pros
Nothing else to say; this is the best product we can find in the market.
Cons
No further comments; it is considered the best product available in the market.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8
Computer Software, 51-100 employees
Less than a year
“Review for Confluence”
Pros
The full-text search in this software poses challenges lacking accuracy. It displays numerous unrelated results necessitating careful filtering consuming time and impeding efficiency in finding the required information.
Cons
The full-text search functionality of this software proves challenging due to its lack of precision. Numerous unrelated search results are presented necessitating careful filtering to locate the desired information resulting in a time-consuming process that hinders efficiency.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8
Not Specified, 11-50 employees
More than a year
“De-facto standard tool that mostly shined due to the atlassian eco system”
Pros
Less flexible and not as user-friendly as some competitors on the market.
Cons
Limited flexibility and not as user-friendly as some competitors in the market.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8
Design, 1-10 employees
More than a year
“Get Organized with Confluence”
Pros
The user interface might overwhelm new users especially those unfamiliar with wiki-style platforms.
Cons
The user interface may overwhelm new users particularly those unaccustomed to wiki-style platforms.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10