Facilities Services, 1-10 employees
More than a year
“Review”
Pros
No issues encountered; it's a tool I use regularly without complaints.
Cons
No issues encountered; I regularly use it without any complaints.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Information Technology and Services, 101-500 employees
Less than a year
“The Ultimate Collaboration Tool for Teams”
Pros
A common critique is that the platform might overwhelm new users due to its extensive features and customization choices. Some find navigating the numerous options time-consuming requiring a learning curve to grasp all functionalities.
Cons
A frequent critique is the platform's potential overwhelming nature especially for new users unfamiliar with the software. Some users find navigating the numerous features and customization options challenging requiring time to grasp all functionalities.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8
Not Specified, 500+ employees
More than a year
“Confluence for Document management”
Pros
Certain integrations like MS Teams may not be fully in place or work seamlessly.
Cons
Certain integrations may not be in place or work seamlessly similar to MS Teams.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Information Technology and Services, 101-500 employees
Less than 6 months
“great tool for teams”
Pros
No noticeable drawbacks; there's a slight learning curve but it's easy to learn and use.
Cons
No encountered cons; it has a slight learning curve but is easy to learn and use.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
7
Functionality
10
Apparel & Fashion, 1-10 employees
Less than 6 months
“Best app for teamwork.”
Pros
Accessibility challenges requiring connection through the Atlassian website are a downside.
Cons
Difficulty accessing it is a downside requiring a connection through the Atlassian website.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
7
Functionality
10
E-Learning, 11-50 employees
Less than a year
“Excellent tool for project management”
Pros
Cons include a steep learning curve potential high costs limited customization technical issues and formatting constraints. These aspects might pose challenges especially for smaller teams.
Cons
Cons include a steep learning curve potential expense for small businesses limited customization in design and layout technical issues and formatting limitations compared to other editors.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Information Technology and Services, 51-100 employees
More than a year
“Super experience using Confluence page”
Pros
Unable to identify any significant downsides to Confluence pages.
Cons
Unable to think of any drawbacks related to Confluence pages.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Not Specified, 500+ employees
More than a year
“Confluence is just one Corporate Wikipedia!!”
Pros
Issues like duplicate attachment drafts and search engine improvements have been noted. Overall it's seen as tricky for first-time users requiring training for a full understanding.
Cons
Issues arise when attachments with the same name don't override creating a draft instead. Improved search engine functionality is suggested to address irrelevant results.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
8
Information Technology and Services, 500+ employees
More than a year
“Best Software Offering the best features when collaborating with multiple teams”
Pros
While perfect for its purpose there's room for improvement in the appearance department.
Cons
While perfect to use there's room for improvement from an appearance perspective.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Education Management, 500+ employees
Less than 6 months
“Review for Confluence”
Pros
No discernible drawbacks but it might be slightly challenging for new users initially necessitating training for a full grasp of Confluence's capabilities.
Cons
No identified drawbacks but it may be tricky for first-time users suggesting the need for training or guidance.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
10
Defense & Space, 51-100 employees
More than a year
“Cannot Find what you Looking for by Searching”
Pros
Difficulty with the search feature is highlighted making it hard to find specific content.
Cons
A major concern is the search feature's difficulty; users must watch or favorite a page to locate it again.
Rating Distribution
Ease of use
3
Value for money
6
Customer Support
6
Functionality
6
Information Technology and Services, 101-500 employees
Less than 6 months
“Templatesediting”
Pros
Pricing when compared to other software is considered somewhat high.
Cons
Pricing is considered slightly high in comparison to other software.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8
Computer Software, 500+ employees
More than a year
“An Elegant way of writing and maintaining development documentation.”
Pros
Currently there are no identified issues as it aligns well with my use case.
Cons
No current issues as it suits my use case.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Financial Services, 500+ employees
More than a year
“One of the best collaboration platform”
Pros
Sluggishness in managing large projects has been a slight concern leading to potential search errors or delays.
Cons
Slowness has been a slight issue especially with large projects leading to delays or errors in data filtering.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Automotive, 11-50 employees
More than a year
“Confluence - Ease of use for Project and knowledge management”
Pros
No specific issues have been encountered.
Cons
No encountered issues as of now.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8
Not Specified, 500+ employees
More than a year
“Confluence EndUser Review”
Pros
Not as intuitive as other collaboration tools and it can be challenging to manage.
Cons
Challenges include clunkiness slow page loading suboptimal UI search bar inefficiency and overall difficulty in management.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
6
Functionality
6
Telecommunications, 500+ employees
More than a year
“Confluence for Product Knowledge base”
Pros
Confluence could improve by allowing direct page edits with a click reducing steps for users.
Cons
Editing pages directly by clicking on the page rather than using an edit button could reduce user steps and enhance efficiency.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Information Technology and Services, 500+ employees
More than a year
“Confluence Review”
Pros
Exporting documents might be limited to PDF and improvements in searching older tasks are suggested.
Cons
Document exporting is limited to PDF and improvements in searching old tasks are deemed necessary at times.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Hospital & Health Care, 500+ employees
More than a year
“Documentation meeting notes and user stories are kept in Confluence”
Pros
Confluence impresses with its plethora of features geared toward enhancing communication and teamwork. If your company has outgrown the startup phase and requires more collaborative tools than Google Drive provides switching to this wiki is a prudent decision.
Cons
Encountering difficulties in managing permissions is a notable frustration with Confluence. Users may publish content and disappear leading to a disorganized documentation scenario without available original authors to rectify it.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
7
Functionality
8
Information Technology and Services, 500+ employees
More than a year
“Confluence is a great portal for document sharing and knowledge management.”
Pros
Confluence serves as an exceptional source for content management enabling sharing maintenance and collaboration. Users can edit and share content ensuring real-time updates. The ability to post comments for refining content adds to the platform's collaborative nature.
Cons
Persistent internet connectivity is a prerequisite for uploading or updating any content using the software.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
7
Functionality
10