E-Learning, 1-10 employees
Less than 6 months
“Evaluating software”
Pros
It effectively fulfills the purpose of managing groups and projects and the reviewer appreciates the software's concept.
Cons
Limited functionality is a drawback; incorporating additional tools would enhance its capabilities.
Rating Distribution
Ease of use
6
Value for money
9
Customer Support
7
Functionality
8
Information Technology and Services, 500+ employees
Less than a year
“A good tool for knowledge management within a team”
Pros
The accessibility feature is commendable providing easy control. Users can efficiently navigate pages and group them as needed.
Cons
There's significant room for improvement in the overall user experience.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
9
Functionality
8
Information Technology and Services, 1-10 employees
More than a year
“Using confulence to knowledge and document management”
Pros
Streamlining documentation is effortless allowing subjects to be organized in folders. Commenting reviewing flagging crucial sections and integration with Jira contribute to efficient collaboration. Storing documents within the AI domain brings satisfaction.
Cons
Integration hurdles were faced such as the inability to integrate Confluence with Google Sites. Despite attempts to embed Confluence documents the desired outcome was not achieved.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
9
Functionality
10
Broadcast Media, 500+ employees
More than a year
“Confluence review”
Pros
The availability of formatting options for page creation is a notable feature.
Cons
The search capabilities require refinement making it challenging to locate specific information.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
9
Functionality
4
Security and Investigations, 51-100 employees
More than a year
“Confluence is the default tool to organize documents”
Pros
Easy learning customizable features and a user-friendly interface contribute to a positive experience.
Cons
Discovering desired items can sometimes be less straightforward.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Telecommunications, 101-500 employees
Less than 6 months
“Create and collaborate in one place”
Pros
Quick initiation simple document sharing and seamless integration with Jira characterize the software's user-friendly approach.
Cons
Adjusting to having all information stored on one page took some time.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
7
Functionality
8
Telecommunications, 500+ employees
More than a year
“Powerful Document and Knowledge Managment Tool”
Pros
The software offers a well-organized structure for knowledge and technical document management.
Cons
Consider adding dynamic drop-down menus for enhanced functionality.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8
Information Technology and Services, 500+ employees
More than a year
“Review”
Pros
Effortless documentation of essential project files and data with easy sharing capabilities among teams.
Cons
No specific drawbacks are noted; all features are considered satisfactory.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
8
Not Specified, 500+ employees
Less than a year
“Confluence Atlassian”
Pros
Coordinating tasks becomes seamless with a single UI encompassing project and knowledge management.
Cons
Exploring the possibility of pricing based on geographical location and a potential reduction is suggested.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Capital Markets, 51-100 employees
Less than 6 months
“One option out there among others”
Pros
Initiating projects adding tasks and incorporating images are easy tasks with the software.
Cons
Despite appearances the platform lacks the expected user-friendliness.
Rating Distribution
Ease of use
6
Value for money
9
Customer Support
9
Functionality
10
Defense & Space, 500+ employees
More than a year
“highly recommended for project management”
Pros
The program's arrangement aids in task tracking enhancing organizational efficiency.
Cons
Concerns include the absence of adequate customer support and the cost of the program.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
6
Functionality
6
Not Specified, 500+ employees
More than a year
“Lead”
Pros
Considered a highly useful app for tracking all project-related documents and tasks.
Cons
No downsides were identified with users considering it the best in project management.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Information Technology and Services, 500+ employees
More than a year
“Best Centralize documentation and project data sharing solution.”
Pros
Notable features for dynamic pages and robust security including encryption enhance project understanding and safety.
Cons
Observations while using the application include occasional delays in updated Confluence pages and sluggishness during page/documentation loading.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
10
Health, Wellness and Fitness, 500+ employees
More than a year
“A good knowledge builder!”
Pros
Confluence provides powerful tools for building processes organizing teams and fostering collaboration. It is increasingly utilized by the Engineer team at Sword.
Cons
While currently predominantly using this tool the Engineering team is considering migration due to its adaptability and document organization not aligning with their needs.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Biotechnology, 1-10 employees
More than a year
“Confluence Review”
Pros
Valued for facilitating idea sharing across different groups or teams surpassing other similar software options.
Cons
The software might be prohibitively expensive for smaller teams or those requiring advanced features.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Computer Software, 51-100 employees
Less than a year
“The Gold Standard for management”
Pros
Confluence stands out as go-to software for intuitively managing ideas and documents. Its user-friendly UI expedites workflow in software tasks.
Cons
The process of creating and managing new tasks is somewhat cumbersome and could benefit from improvement.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
9
Functionality
10
Marketing and Advertising, 11-50 employees
Less than a year
“Confluence: Transforming Communication for the Better”
Pros
Confluence significantly accelerates communication and document sharing offering an organized platform for team knowledge. Features like page templates labels and hierarchy structures contribute to a well-organized information repository. Seamless integration with other tools enhances its practicality and utility.
Cons
Navigation challenges arise from clutter making it difficult to find specific information and files. Occasional slowdowns and unresponsiveness hinder workflow efficiency. Limited customization options pose challenges for seamless integration into specific needs and processes. Pricing for additional features and upgrades can be expensive impacting budget considerations for utilizing the full range of platform capabilities.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
9
Functionality
8
Not Specified, 11-50 employees
More than a year
“Confluence - does its job in the Atlassian Ecosystem”
Pros
Confluence's ease of understanding and user-friendly basics make it an accessible choice.
Cons
The platform can feel clunky especially when compared to competitors with a more responsive feel superior mobile apps and easier integrations.
Rating Distribution
Ease of use
6
Value for money
9
Customer Support
9
Functionality
10
Education Management, 500+ employees
More than a year
“Good product but a bit clunky”
Pros
The expansive content space is exceptional accompanied by clear instructions on product usage proving highly beneficial for storing our student guides.
Cons
It occasionally feels clunky and lacks the smooth flow one might expect. The user-friendliness isn't always optimal.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
7
Functionality
6
Not Specified, 1-10 employees
Less than a year
“If you ain't confluencing you are missing out”
Pros
The collaborative capability significantly eases teamwork on diverse documents and content within our Knowledge Management System serving as a real lifesaver. Additionally the user-friendly overall design enables new users to navigate it effortlessly.
Cons
What stands out to me is that for a small company with multiple team members the pricing would be on the higher side.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
9
Functionality
10