Arts and Crafts, 51-100 employees
Less than 6 months
“Review for Confluence”
Pros
Confluence a collaboration and documentation platform excels in organizing and sharing information. Its intuitive interface page/document management and integration with Atlassian products like Jira and Trello simplify task tracking and real-time team collaboration.
Cons
Learning the software's features can have a curve and mastering all aspects may take time. The cost especially for larger organizations is a concern. Poor organization and governance can lead to overwhelming page space and user management.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
8
Electrical/Electronic Manufacturing, 500+ employees
More than a year
“Streamlining Collaboration with Confluence”
Pros
Suitable for various purposes such as project management team collaboration and knowledge management Confluence accommodates small to large businesses with both free and paid plans.
Cons
Some advanced features may require additional training. The software cost may be a barrier for small businesses or individual users.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Not Specified, 51-100 employees
More than a year
“Everything you need to know in one place”
Pros
Once the basic functions are learned Confluence proves easy to use even for non-tech users. It supports a variety of formats for internal content display with autosave functionalities as a significant advantage.
Cons
If not managed correctly Confluence can become a challenging space to navigate. A more visual overview of the structure could be beneficial. Out-of-the-box integrations and widgets have a subpar user experience.
Rating Distribution
Ease of use
10
Value for money
6
Customer Support
9
Functionality
3
Management Consulting, 1-10 employees
More than a year
“An In-Depth Review of Confluence”
Pros
Confluence is a powerful collaboration platform with flexibility for teams to store share and collaborate on various elements. Its intuitive interface robust search capabilities and easy-to-use editing tools contribute to quick team adoption.
Cons
While powerful Confluence may overwhelm users unfamiliar with the platform. Cost can be a challenge for smaller teams.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
10
Information Technology and Services, 500+ employees
More than a year
“Greatest software for organization”
Pros
Confluence is loved for its ease of use aiding organization with endless use cases.
Cons
No disliked features have been encountered yet.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Media Production, 51-100 employees
More than a year
“Oustanding knowledge wiki”
Pros
The Atlassian-stack integration featuring Jira at a glance is unbeatable despite occasional complexity in ACL control.
Cons
Switching from the Server version there are no cons as of today. Pricing however is a consideration.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
9
Functionality
8
Not Specified, N/A employees
More than a year
“The best Jira sidekick”
Pros
Powerful markdown language and integration capabilities make creating clean wiki pages easy while keeping track of Jira projects and complementing Epics with proper documentation.
Cons
Templates and the file system structure are good but could benefit from more variety or system recommendations for document placement based on teams and folders.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
6
Functionality
4
Media Production, 500+ employees
More than a year
“Conluence is good for IT-Development Project and also Knowledgebase management”
Pros
The massive software with drawing capabilities and document embedding is praised for its versatility.
Cons
Occasional slowness is noted. Embedded tools may be complicated and not seamless and saving edited content can be overlooked.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
7
Functionality
3
Information Technology and Services, 500+ employees
More than a year
“Confluence Review”
Pros
Cloud-based deployment enhances the ease of use for Confluence.
Cons
Editing is not ideal; the interface lacks some word processing features. The low cost of ownership is a positive aspect.
Rating Distribution
Ease of use
6
Value for money
9
Customer Support
6
Functionality
6
Not Specified, N/A employees
More than a year
“Great Tool for Content Organization and Management”
Pros
Confluence is a comprehensive tool for centralized documentation and knowledge. Wiki pages grouped under 'Spaces' allow multiple team members to work simultaneously maintaining a detailed audit trail and offering strong control over content publishing. Robust search functionality and seamless integration with JIRA MS Teams and other third-party tools enhance its capabilities.
Cons
Confluence has a major issue when multiple users work on a page simultaneously. Refreshing is necessary to see changes and access control can be complex and glitchy. Improvement in the user interface is desired.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
7
Functionality
8
Financial Services, 11-50 employees
Less than 6 months
“Very great product.”
Pros
The remarkable organization and creation features along with a rich editor make Confluence suitable for daily use without additional text editors. Real-time multi-user editing adds to its appeal.
Cons
It's a great product and no issues have been encountered in daily use.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
6
Food Production, 500+ employees
More than a year
“Project Management Tool to the Next Level for Big Teams”
Pros
User-friendly and an excellent collaboration tool Confluence aids managers in commenting on team performance and facilitating agile team collaboration. It streamlines documentation and communication especially for global teams across different time zones with the ability to connect/integrate with various applications including Jira.
Cons
The Premium plan is required for unlimited storage. Managing tables with extensive data is challenging and there's no autosaving feature changes must be published to save.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
9
Functionality
8
Marketing and Advertising, 1-10 employees
Less than a year
“Confluence33”
Pros
Confluence enables multiple team members to collaborate on the same document or page simultaneously making it an outstanding collaboration and teamwork tool.
Cons
While the interface is user-friendly mastering all the software's features may take time.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Animation, 11-50 employees
Less than 6 months
“Simple to use platform for documentation and weekly updates”
Pros
Convenient for quick entry and initiation of note-taking documentation and weekly updates for team members.
Cons
The function for duplicating posts could be made more comprehensible.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Not Specified, 500+ employees
More than a year
“Confluence - All you need for documentations”
Pros
The interface is user-friendly providing easy access control and integrating seamlessly with multiple tools. Customization options and templates are available.
Cons
It is a possibility to incorporate a feature for hosting static HTML files.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Computer Software, 500+ employees
More than a year
“A confluence of knowledge”
Pros
A superb tool for comprehensive knowledge storage serving as an internal wiki aiding project management through timeline visualizations and effectively broadcasting information like a bulletin for clients. Ideal for maintaining processes within the team or organization.
Cons
The editor sometimes feels outdated and there is room for improvement in editing tools and the integration of third-party plugins.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
6
Functionality
4
Not Specified, 500+ employees
Less than a year
“Well organized artefact management tool”
Pros
Valuable for tracking introduced product features especially useful over time. Convenient file attachments enhance its utility.
Cons
Tables are supported to a limited extent and navigating/copying data from lengthy cells is a tedious task.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
7
Functionality
8
Outsourcing/Offshoring, 500+ employees
Less than a year
“Confluence”
Pros
Effective for storing knowledge-based facts.
Cons
The capability is confined to specific keywords resulting in challenges when searching for particular items.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8
Information Technology and Services, 11-50 employees
More than a year
“atlassian -confluence”
Pros
A crucial component in Jira's toolkit Confluence excels in collaborative workspace and document management. It resolves documentation challenges for developers before project initiation making work easier for business analysts and product owners.
Cons
Inadequate data storage capacity and high costs present a negative scenario for multiple users. Although free allocation is provided for 10 people SMEs must opt for the paid version.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
7
Functionality
6
Retail, 1-10 employees
“team workspace to the rescue!”
Pros
Due to its easy learning curve Confluence has a low barrier to entry accommodating individuals with varying computer expertise. It enables team members and clients to contribute content easily and stay updated.
Cons
Is there a feature for ready-to-build pages? I haven't discovered that feature to date.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
6
Functionality
4