Financial Services, 500+ employees
Less than a year
“Confluence Review”
Pros
It's an excellent program for sharing knowledge and insights within the department.
Cons
An outdated user interface is a drawback mentioned regarding Confluence.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
7
Functionality
6
Broadcast Media, 500+ employees
Less than 6 months
“Great collaboration tool”
Pros
Simple to use for collaborative projects with diverse teams Confluence facilitates easy incorporation of tables images widgets and other essential elements for effective task completion.
Cons
Initial difficulties in providing access to colleagues for sharing work were faced but once resolved the experience became efficient and pleasant.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
7
Functionality
6
Media Production, 500+ employees
More than a year
“Confluence as Wiki and ORK tracking”
Pros
Confluence stands out as a versatile database fostering knowledge sharing and enabling the tracking of team progress and OKRs.
Cons
Suggestions include the need for user-friendly guides or video tutorials to assist new users in constructing and editing pages on Confluence.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
7
Functionality
10
Computer Software, 500+ employees
Less than a year
“Confluence review”
Pros
Version control and access control features make document sharing seamless on Confluence.
Cons
While deemed workable there's a request for support in hosting large files with an acknowledgment that the rest of the features work well.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
7
Functionality
8
Information Services, 500+ employees
More than a year
“A great tool to maintain KEDB”
Pros
The software's key strengths lie in its uncomplicated UI and search features making it highly accessible and efficient. Ample storage space and effective search filters enhance document and page retrieval.
Cons
A suggestion for Confluence is to incorporate graphical options during the creation process to enhance visual appeal.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
6
Financial Services, 101-500 employees
More than a year
“Organization od Knowledge Base made easy”
Pros
Collaborative contribution and updating of articles and procedures by the entire team are crucial for success facilitated by Confluence.
Cons
No negatives are mentioned about Confluence; it's regarded as good software for housing and organizing information.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
7
Functionality
6
Leisure Travel & Tourism, 51-100 employees
More than a year
“Tool for tech developments”
Pros
Widely used by tech teams for documentation purposes Confluence is valued for its project management capabilities.
Cons
The tool is occasionally confusing and overwhelming initially but overall it is considered valuable.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
9
Functionality
6
Not Specified, 11-50 employees
More than a year
“Easy tool for documents handling”
Pros
Exceptionally user-friendly Confluence allows fast and intuitive article creation and editing.
Cons
Some users noted occasional issues with image retention when added to Confluence but they find it manageable.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
6
Functionality
3
Music, 11-50 employees
More than a year
“Imperfect but Still Recommended”
Pros
Confluence at its core is remarkably easy to use enabling efficient management of knowledge base (KB) and documentation pages even for non-super users.
Cons
User feedback includes the need for more intuitive site organization features like page macros recognizing that understanding the platform might be challenging for some users.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
9
Functionality
4
Research, 500+ employees
More than a year
“Every document under one roof”
Pros
Known for its user-friendly interface Confluence serves as the optimal platform for organizing contents related to any processing structure with easy link-sharing capabilities.
Cons
No limitations have been encountered yet related to Confluence according to user experience.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
6
Non-Profit Organization Management, 51-100 employees
Less than a year
“Excellent product for documentation”
Pros
Ease of use makes Confluence a preferred tool for sharing knowledge within teams.
Cons
Suggestions for improvement focus on enhancing user-friendliness for a smoother experience with Confluence.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8
Computer Software, 1-10 employees
More than a year
“You can do anything with your ideas in this app”
Pros
The management of project documentation is excellent and the robust text editor enhances collaboration on projects.
Cons
Access control is noted as occasionally chaotic requiring multiple adjustments for the desired settings in Confluence.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
7
Functionality
10
Computer Software, 500+ employees
More than a year
“Confluence the life saver”
Pros
Confluence significantly streamlines entire business processes making them easy to handle.
Cons
Users reported occasional issues such as subtasks' log work not updating in the actual task and tasks not being added to the current sprint.
Rating Distribution
Ease of use
6
Value for money
9
Customer Support
6
Functionality
10
Computer Software, 500+ employees
More than a year
“Amazing Product for Budding Project Management”
Pros
The user interface workflow management and task presentation contribute to Confluence's user-friendliness.
Cons
Feedback includes that editing comments and tasks in Confluence can be a bit cumbersome with a need for refinement in the split feature.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
8
Computer Software, 500+ employees
More than a year
“A great tool for knowledge management/”
Pros
Confluence impresses with its ease of use enabling quick and straightforward page creation alongside features like automatically generated content pages and efficient search options.
Cons
Occasional malfunctions in the page editor causing the cursor to jump are reported by some users with uncertainty about the cause possibly being browser-related.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
6
Information Services, 500+ employees
Less than a year
“Good for documentation of projects”
Pros
Creating and editing documentation is straightforward on Confluence.
Cons
There's room for improvement in agile project management within Confluence according to user feedback.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
3
Functionality
6
Financial Services, 101-500 employees
More than a year
“Our company knowledge repository”
Pros
Seamless collaboration on multiple items and the ability to create a network of hierarchical articles are standout features of Confluence.
Cons
Some users note a slight load time issue which can hinder quick searches within Confluence.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
7
Functionality
6
Computer Software, 1-10 employees
Less than a year
“Great tool for documenting all your project information and easy to share amongst different dept.”
Pros
Intuitive navigation and usability make Confluence easy to navigate and use. Initial skepticism is replaced with an inability to imagine working without it.
Cons
While it integrates easily with Microsoft solutions there may be challenges in integrating with third-party tools.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Information Technology and Services, 11-50 employees
More than a year
“Very Handy and Useful Product”
Pros
Confluence's ease of use coupled with numerous available integrations enhances its usability for various purposes.
Cons
Users suggest a more user-friendly drag-and-drop experience in Confluence eliminating the need to memorize shortcuts.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Hospital & Health Care, 11-50 employees
Less than a year
“Love confluence!”
Pros
The software's easy usability and user-friendly nature receive appreciation from users.
Cons
No dislikes are mentioned about the software reflecting positive user experiences.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
7
Functionality
10