Banking, 101-500 employees
More than a year
“Confluence”
Pros
Confluence stands out with a user-friendly interface offering ready-to-use features that can be customized as needed.
Cons
Users note that searches in Confluence can be slow and challenging to comprehend.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
7
Functionality
6
Information Technology and Services, 500+ employees
More than a year
“Great knowledge management platform with full stack of additional features”
Pros
Offering a great structure ease of use data accessibility and article creation Confluence stands out for its simplicity.
Cons
No issues have been encountered and Confluence is noted as functioning well for its intended purpose commonly used in most companies.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
3
Not Specified, 500+ employees
More than a year
“Best software to maintain data within Team”
Pros
Integration with Jira adds value allowing synchronization of each Jira ticket with the corresponding Confluence page.
Cons
Suggestions for improvement include UI enhancements to help users better understand all features of Confluence.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
6
Functionality
10
Research, 11-50 employees
Less than 6 months
“A Comprehensive Look at a Leading Collaboration and Project Management Tool”
Pros
Confluence excels in facilitating collaboration and communication allowing customization of pages and spaces with text images videos and formatting options.
Cons
Confluence being resource-intensive may slow down devices when running multiple applications simultaneously. Setting up and configuring may require a certain level of technical expertise posing a challenge for some users.
Rating Distribution
Ease of use
6
Value for money
9
Customer Support
6
Functionality
8
Education Management, 500+ employees
More than a year
“Confluence knowledge sharing”
Pros
The tool's simplicity supports easy creation of files in Confluence fostering logical organization and efficient record-keeping.
Cons
Some features are missing hindering seamless work.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
6
Functionality
4
Not Specified, 500+ employees
Less than a year
“Confluence Review by the client”
Pros
Confluence serves as a great program for knowledge and insight sharing within the department facilitating collaboration.
Cons
Uncertain about settings getting email notifications for every post on viewed pages can be frustrating.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
8
Outsourcing/Offshoring, 500+ employees
Less than 6 months
“An Honest Review for Confluence”
Pros
Working with different teams on specific projects is made easy with Confluence offering intuitive features like tables images and various widgets.
Cons
Suggests a more beginner-friendly navigation and icon format. A tutorial possibly a company-provided video would greatly assist co-workers in understanding tabs and icons.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Computer Software, 51-100 employees
More than a year
“Good software for project and team progress management”
Pros
Confluence as a flexible database enables knowledge sharing team progress tracking and managing OKRs with ease.
Cons
Desires better Gantt charts and improved visual representation on charts.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
6
Functionality
4
Not Specified, 500+ employees
More than a year
“Great tool for process management”
Pros
Version control and access control enhance Confluence's document-sharing capabilities making it a comprehensive solution.
Cons
No issues so far; it's proven valuable for standardizing process info.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
6
Functionality
4
Financial Services, 101-500 employees
Less than a year
“Confluence is great”
Pros
Confluence's simple UI and effective search features contribute to its success providing accessibility and ample storage space.
Cons
Despite being quite expensive with a steep learning curve it's a great tool. Documentation could be enhanced.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
6
Functionality
8
Information Technology and Services, 500+ employees
More than a year
“Best tool for documentation!”
Pros
Confluence serves as a central hub for storing and organizing data acting as a valuable resource for new hires and facilitating various processes.
Cons
Table editing improvements are sought especially the ability to insert a table inside a table cell and/or an Expand micro.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
7
Functionality
8
Education Management, 500+ employees
Less than a year
“Overall great software to use.”
Pros
The ability to organize documentation into different sections dynamically connect pages and integrate with Jira makes Confluence essential for managing workstreams.
Cons
Macros particularly for connecting pages creating filters and integrating Jira can be challenging and not always intuitive. Effective software use requires overcoming a learning curve.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
6
Airlines/Aviation, 500+ employees
More than a year
“A good tool for business and project management”
Pros
The capability to create and manage multiple projects seamlessly is a key strength of Confluence streamlining project-switching.
Cons
Setup process and access to deployment information are considered challenging.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
7
Functionality
10
Not Specified, N/A employees
More than a year
“Confluence for documentation.”
Pros
Confluence stands out with numerous documentation features fostering collaboration and integration surpassing other tools.
Cons
UI and deployment models especially for self-hosting could be improved. The documentation's complexity in solving underlying Java issues during cluster-managed deployment is noted.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
9
Functionality
6
Telecommunications, 11-50 employees
More than a year
“Great tool for organizing company documents and knowledge base”
Pros
Confluence's ease of use and seamless integration with Jira and Trello make it a preferred choice for collaborative efforts.
Cons
Setting up different configurations for access and permission took some time; otherwise navigation is easy.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
4
Computer Software, 101-500 employees
More than a year
“Useful to keep and organize documents”
Pros
The organized structure of documents in Confluence simplifies reference making it easy to locate information related to specific topics.
Cons
Currently no cons. Appreciation expressed for the team's efforts.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
8
Information Technology and Services, 101-500 employees
More than a year
“Ease of use”
Pros
Acting as a centralized hub for documentation and project tracking Confluence is praised for its robust text editor and collaboration features.
Cons
Security aspects are somewhat confusing and need better understanding.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8
Marketing and Advertising, 500+ employees
More than a year
“Confluence is a flexible tool that can be whatever you want it to be”
Pros
Confluence stands out for its organized approach to tracking information making it a favorite product for collaboration and documentation.
Cons
Confluence's effectiveness depends on organizational commitment. It can be a powerful collaboration knowledge and documentation tool if consistently maintained.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
6
Functionality
6
Construction, 1-10 employees
Less than 6 months
“How confluence helped me manage my schedule better”
Pros
Confluence significantly contributes to better project management schedule adherence and improved project management skills.
Cons
Software speed falls short of expectations. Improved speed would make it nearly perfect.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
6
Functionality
6
Marketing and Advertising, 1-10 employees
Less than a year
“Trustworhty partner for documentation and team sharing”
Pros
A highly customizable collaboration platform Confluence offers powerful document editing tools suitable for diverse projects.
Cons
The interface might be seen as complex with a steep learning curve that could deter users.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
9
Functionality
6