Consumer Services, 1-10 employees
More than a year
“Easy to use and to set it up”
Pros
Confluence impressively connects different software enabling the creation of an organized data center.
Cons
Discovering the location of every function takes time but the learning curve is justified given Confluence's comprehensive features.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
6
Functionality
4
Not Specified, 1-10 employees
Less than a year
“Decent Project Management Software for Teams”
Pros
Notably the ease of editing and adding basic content to pages along with convenient team updates stands out in this project management software.
Cons
While adding basic content is straightforward Confluence lacks ready-made features for creating easily readable and followable pages. Incorporating simple templates could enhance efficiency.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
9
Functionality
4
Financial Services, 500+ employees
More than a year
“Greate software for wikis”
Pros
Boasting a great text editor and seamless integrations with Atlassian software.
Cons
No cons come to mind at this moment.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
7
Functionality
3
Not Specified, 500+ employees
More than a year
“Great tool for wikis and documentation”
Pros
Creating formatting (including widgets and integrations with tools like JIRA) and sharing pages are exceptionally straightforward.
Cons
Organizing the structure of pages/hierarchy can be somewhat cumbersome. Documentation often becomes outdated although this isn't necessarily the tool's fault.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
6
Functionality
4
Business Supplies and Equipment, 1-10 employees
“Moderate recommendation”
Pros
Safely storing data in the cloud.
Cons
The interface is not user-friendly and understanding features can be confusing initially.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Computer Software, 101-500 employees
More than a year
“Confluence is possibly the best solution.”
Pros
Confluence's advantage lies in its universal usability. If you know a fraction of Word's functionality you can navigate Confluence effortlessly.
Cons
Occasionally the software might present screen layouts that don't fit well on the screen in editing mode causing confusion.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
9
Functionality
10
Arts and Crafts, 11-50 employees
Less than a year
“The Project Management Software for Medium to Large Entities”
Pros
As our organization expanded requiring project management file sharing and related services Confluence emerged as the preferred software due to its rich feature set. Implementation of Confluence significantly enhanced organizational efficiency for all employees.
Cons
The software might be costly for small organizations and additional pricing plans could be beneficial. However considering its various features it seems more tailored to medium to large entities.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
7
Functionality
10
Information Technology and Services, 11-50 employees
Less than a year
“Confluence - everything in one place”
Pros
Confluence serves as a valuable complement to JIRA in software development offering seamless integration cloud accessibility and effective collaboration.
Cons
Utilizing this product for document management and as a knowledge base proves straightforward with no identified drawbacks at present.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
6
Functionality
4
Financial Services, 500+ employees
More than a year
“Knowledge base”
Pros
Confluence plays a crucial role in facilitating tasks and simplifying knowledge sharing proving to be an invaluable tool for our team.
Cons
As of now no issues have arisen; any potential concerns will be communicated accordingly.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
E-Learning, 1-10 employees
More than a year
“User Friendly & Easy to use”
Pros
As a comprehensive platform Confluence is excellent for consolidating business requirements and guidelines providing accessible and up-to-date information that enhances daily job efficiency for the entire team.
Cons
Integration overseen by our supervisors was notably user-friendly from my perspective as a user.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
6
Functionality
4
Not Specified, 500+ employees
Less than a year
“Great collaboration and project management software!”
Pros
Atlassian's Confluence is a unified space for project management and collaboration enabling effortless document sharing and customization of dashboards for seamless communication between teams and clients particularly in remote settings.
Cons
While commendable users may encounter a learning curve. Initial navigation could be confusing and there may be basic issues with Jira queries affecting data retrieval.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
6
Functionality
10
Financial Services, 500+ employees
Less than a year
“Confluence Feedback”
Pros
A notable feature of this software is its creation of a simple and user-friendly knowledge base tool enhancing usability.
Cons
A limitation is the delayed loading of pages within the software.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Outsourcing/Offshoring, 500+ employees
Less than 6 months
“Great”
Pros
Offering convenience and accessibility Confluence becomes an indispensable repository for all essential components addressing diverse needs.
Cons
No concerns have been encountered; the software continues to be highly useful.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
6
Functionality
4
Banking, 1-10 employees
Less than 6 months
“Confluence”
Pros
The organizational capabilities of Confluence for documents stand out providing an efficient way to manage information.
Cons
No complaints have arisen; the system functions seamlessly.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Telecommunications, 500+ employees
Less than a year
“Ease of documentation”
Pros
The software excels in the ease of documentation providing a significant advantage to users in their tasks.
Cons
Noteworthy is the absence of drag-and-drop features for table creation.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
9
Functionality
10
Computer Software, 500+ employees
More than a year
“Confluence review”
Pros
Confluence stands out for its user-friendly interface and a multitude of features facilitating the creation review and sharing of detailed documents.
Cons
The software exhibits smooth functionality with no identified issues across its various aspects.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
6
Functionality
4
Not Specified, 500+ employees
More than a year
“Best knowledge management platform”
Pros
Serving as a knowledge treasury for tech companies Confluence supports various documentation needs and its efficient revision history management adds to its utility.
Cons
Overall no major downsides to using Confluence have been observed. Enhancing support for HTML pages akin to GitHub pages rendering as a separate application would be a valuable improvement.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
9
Functionality
10
Information Technology and Services, 500+ employees
More than a year
“Confluence_Knowledge base”
Pros
Confluence ensures comprehensive record-keeping by allowing the updating and versioning of all documents.
Cons
Approval from managers and manual updating of the latest updates are required.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
7
Functionality
8
Not Specified, 101-500 employees
More than a year
“An easy-to-use tool to keep your knowledge base or project status”
Pros
In a nutshell Confluence excels in up-to-date content editing extensive integrations file storage powerful search capabilities and an appealing interface.
Cons
Improved search functionality such as a feature to see the oldest pages would assist admins in maintaining an up-to-date knowledge base.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
9
Functionality
4
Automotive, 101-500 employees
More than a year
“Confluence”
Pros
Confluence proves to be an excellent tool for quick and efficient writing management and sharing of internal documentation thanks to its user-friendly interface.
Cons
The cloud version could benefit from more control over internal "guest" access. Sharing documentation internally without an account albeit whitelisted to internal use may pose challenges. Exporting to PDF serves as a workaround but lacks the convenience of direct link sharing.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
3
Functionality
3