Financial Services, 11-50 employees
“Know more about Confluence”
Pros
Boasting a simple yet unique and appealing UI Confluence stands out with features often absent in most meeting platforms. The admin features are particularly attractive.
Cons
Some features within Confluence are not immediately visible impacting the user experience negatively.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
6
Information Technology and Services, 51-100 employees
More than a year
“Great collaboration tool”
Pros
The formatting feature expedites wiki page creation and integration with Jira simplifies referencing Confluence links when needed.
Cons
Despite its extreme usefulness minor limitations in page formatting pose challenges when designing pages to specific needs.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
6
Functionality
4
Computer Software, 51-100 employees
More than a year
“A strong collaborative tool for teams”
Pros
Confluence streamlines the creation and editing of pages offering a range of features. Formatting pages to meet business needs is straightforward and the ability to organize spaces is generally good. Real-time collaboration on pages is a notable feature for remote teams.
Cons
Initial page load times may be slow but once open performance is excellent. Organizing pages across spaces isn't always straightforward.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
9
Functionality
8
Information Technology and Services, 101-500 employees
Less than a year
“Good collaboration tool”
Pros
Easy to use with the possibility to create links for topic segmentation.
Cons
Primarily used for specific tasks with a preference for reading over editing. Suggests that a quick onboarding video might enhance user understanding and utilization.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
6
Functionality
4
Pharmaceuticals, 51-100 employees
More than a year
“A good starting point for knowledge management”
Pros
The straightforward storage of different pages.
Cons
Clarity is sometimes lacking in permissions for users or text editing.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Entertainment, 51-100 employees
More than a year
“From a documentation perspective only”
Pros
Excellent for writing and controlling access to documentation with satisfactory pagination features and seamless integration with JIRA.
Cons
No significant cons have been encountered during extensive use of Confluence.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
6
Functionality
4
Not Specified, 500+ employees
More than a year
“Agile project managment tools”
Pros
Employed in managing documents and sharing information within the company Confluence is found to be simple to use and conducive to collaborative work.
Cons
Ongoing platform testing hasn't revealed any cons so far.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
8
Computer Software, 11-50 employees
Less than 6 months
“Workhorse of a Wiki platform”
Pros
Confluence proves versatile effectively managing wikis and knowledge bases and integrates seamlessly with other Atlassian offerings especially beneficial for users within their environment.
Cons
The platform appears overly complex for our current needs indicating a potentially steep learning curve for full utilization.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
7
Functionality
6
Electrical/Electronic Manufacturing, 500+ employees
Less than a year
“With Confluence you have all your updated documents in the same page and it's open for collabotarion”
Pros
A highly collaborative platform Confluence allows varied permissions enabling users to write comments or request feedback on the same page. It ensures organized information accessible to coworkers.
Cons
Initial usage can be chaotic and finding specific items may be challenging. Options like "recent" or "worked on" are helpful but locating coworkers' documents or tasks can be difficult.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
7
Functionality
8
Not Specified, 1-10 employees
Less than 6 months
“Great tool for collaboration”
Pros
While it may initially appear complex Confluence is ultimately simple to use.
Cons
Advanced functions lack user-friendliness and navigation can be challenging to comprehend.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
9
Functionality
6
Computer Software, 11-50 employees
More than a year
“Best Project Management Solution”
Pros
Offering features for project management collaboration team management and document management.
Cons
There's a need for improvement in user security features.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Graphic Design, 11-50 employees
Less than 6 months
“Confluence Review by Ordinary Employee”
Pros
Valuable for team updates Confluence contributes to organized teamwork.
Cons
No problems have been observed in using Confluence; it effectively serves its purpose.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8
Telecommunications, 101-500 employees
More than a year
“Amazing Experience”
Pros
The platform serves as the easiest way to create or update process workflows. It facilitates communication with customers and smooth project planning allowing for easy reviews to gauge effectiveness and identify areas for improvement.
Cons
Page loading delays especially with low internet speeds might pose issues. Recommends creating a special "lowered web version" for such connections.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Broadcast Media, 1-10 employees
More than a year
“Confluence Review”
Pros
Confluence is appreciated for its user-friendly navigation providing ease without unnecessary complexity.
Cons
The inability to use the export data feature without paying for add-ons is a disliked aspect.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Not Specified, 101-500 employees
More than a year
“Ideal Knowledge Base for Companies”
Pros
The cost of Atlassian products including Confluence is relatively high.
Cons
The cost of Atlassian products including Confluence is relatively high.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
9
Functionality
10
Not Specified, 500+ employees
More than a year
“Best Agile Knowledge Management Software Solution - Confluence”
Pros
Requirement management lacks clarity with different system views and the overall picture is unclear with existing perspectives.
Cons
Requirement management lacks clarity with different system views and the overall picture is not clearly presented with existing perspectives.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Computer Software, 51-100 employees
More than a year
“Aesthetics go a long way but it's not the only selling point!”
Pros
Configuring Slack notifications for each page individually can be tedious. The software might be a bit sluggish at times but its beauty comes at a cost.
Cons
Setting up Slack notifications for each page individually can be tiresome and there might be occasional sluggishness; however this is a trade-off for the system's aesthetic appeal.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
7
Functionality
6
Civil Engineering, 1-10 employees
More than a year
“Confluence review”
Pros
Finding certain documents can be a bit time-consuming at times.
Cons
Finding specific documents can be time-consuming on occasion.
Rating Distribution
Ease of use
6
Value for money
9
Customer Support
9
Functionality
10
Higher Education, 51-100 employees
Less than a year
“Really helpful and multi faceted”
Pros
While the user interface could be more adaptive and modern it adequately performs necessary functionality.
Cons
Although the user interface could be more adaptive and modern it adequately performs essential functions.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Information Technology and Services, 11-50 employees
More than a year
“best tool for managing all project related documents”
Pros
Cost considerations arise when used by large teams but overall it performs well.
Cons
Large team usage of Confluence can be expensive but it functions well otherwise.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
6
Functionality
6