Business Supplies and Equipment, 1-10 employees
Less than 6 months
“Best Document Uploading Tool”
Pros
Document uploading speed is slow suggesting a need for improvement.
Cons
Document uploading speed in Confluence is slow and improvements in this aspect are needed.
Rating Distribution
Ease of use
6
Value for money
5
Customer Support
6
Functionality
6
Information Technology and Services, 500+ employees
Less than 6 months
“Easy Usage”
Pros
No downsides have been observed with Confluence.
Cons
No negative aspects of Confluence have been observed.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Computer Software, 500+ employees
More than a year
“Best place to keep track of team information”
Pros
Confluence could enhance ease of use when integrating third-party apps and some integration documentation is perceived as complicated.
Cons
Confluence could improve user-friendliness in integrating third-party apps as some integration documentation is perceived as complex.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
6
Functionality
8
Computer Software, 1-10 employees
More than a year
“A good project management tool”
Pros
The software is highly useful with minor limitations in page formatting.
Cons
The software is comprehensive with few complaints about existing features necessitating no additional product purchases.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Information Technology and Services, 500+ employees
More than a year
“Confluence for Busy IT Teams”
Pros
Some functionality can be cumbersome but it's manageable with time and experience.
Cons
Certain functionalities may be cumbersome but they are manageable.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
9
Functionality
10
Information Technology and Services, 500+ employees
More than a year
“Love Confluence”
Pros
No current issues or improvements needed have been identified and the interface is satisfactory.
Cons
Currently there are no identified issues or areas for improvement in Confluence; the interface is satisfactory.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Not Specified, 500+ employees
More than a year
“Great Documentation Software”
Pros
Tracking links generated after publishing a page can be challenging.
Cons
Tracking links generated after publishing a page in Confluence can be challenging.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
7
Functionality
8
E-Learning, 500+ employees
More than a year
“Project Management Made Simple”
Pros
The pricing of Confluence is considered on the higher side.
Cons
The pricing of Confluence is considerably high.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
9
Functionality
10
Utilities, 10-49 employees
“Good Product”
Pros
It has aided us in better embracing product documentation, project management, and problem tracking.
Cons
Confluence might take an excessive amount of time to load.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
9
Functionality
9
Computer Software, 500+ employees
More than a year
“Confluence_Fabulous Software”
Pros
The feature of reporting and information storage is crucial when dealing with data.
Cons
No cons detected; the design is flawless.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Hospital & Health Care, 500+ employees
More than a year
“Confluence Review”
Pros
It serves as a centralized platform for knowledge management and guidance. Our company relies on this system to host all training and guidance materials, saving time by consolidating information access.
Cons
The single downside, perhaps due to company practices, involves searching via the bar. Specific queries are necessary to avoid multiple irrelevant results.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
8
Functionality
10
Information Technology and Services, 51-100 employees
More than a year
“Confluence Review”
Pros
Confluence simplifies the process of documenting work comprehensively.
Cons
Glitches in the UI occasionally occur during Confluence use.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
5
Not Specified, 1-10 employees
Less than 6 months
“Ease of documentation with Agile Development”
Pros
The smooth integration of documentation with agile practices, coupled with the convenience of managing everything on one platform with JIRA and Confluence, simplifies maintenance tasks.
Cons
Admin and user simplicity could be improved in organizing folders, links, and project pages.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
7
Functionality
7
Construction, 11-50 employees
Less than 6 months
“Confluence Review”
Pros
This tool serves as a comprehensive solution for document management and collaboration, enhancing project efficiency.
Cons
Though offering a wide tool range, initial confusion may arise.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Computer Software, 500+ employees
Less than a year
“Confluence and Jira works well”
Pros
It's straightforward to learn how to use and customize templates, which helps save time.
Cons
Appearance seems outdated, and the editor could be enhanced, though it's not a significant issue.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
10
Information Technology and Services, 1-10 employees
Less than a year
“Good for documenting your work, but sometimes frustrating when you do not find your old docs”
Pros
Confluence aids in historical documentation and facilitates real-time, asynchronous, or collaborative documentation for software and other projects.
Cons
Atlassian should prioritize accessibility; their products' complexity necessitates consultants for setup.
Rating Distribution
Ease of use
6
Value for money
8
Customer Support
7
Functionality
6
Hospital & Health Care, 500+ employees
Less than a year
“Confluence, a platform of digital conference documentation”
Pros
Its design is sleek and intuitive, with minimal redundancy or unnecessary features.
Cons
Navigating between pages can be challenging due to the expanding organizational structure.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
7
Functionality
6
Information Technology and Services, 1-10 employees
More than a year
“Confluence - place to document”
Pros
Confluence has become a standard in the IT sector, making it likely that it will be used across different clients.
Cons
Usability may be overly complex for average users at times.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
5
Functionality
4
Financial Services, 11-50 employees
More than a year
“Great to store internal content for staff”
Pros
While it's user-friendly for those with basic word editor experience, some familiarity with web design or coding can be beneficial for structuring resources effectively.
Cons
There's a learning curve, potentially causing issues for inexperienced team members.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
6
Information Technology and Services, 500+ employees
More than a year
“Atlassian Confluence: The best knowledge management tool. You need to see this!”
Pros
Integration with Jira and other products is seamless, and its ease of use is impressive.
Cons
The cloud version is sluggish, particularly in page updates.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10