Design, 500+ employees
More than a year
“Je recommande”
Pros
Offers a robust collaborative platform, fostering effective communication and project management.
Cons
Complex interface for new users.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Financial Services, 11-50 employees
More than a year
“Fairly average docs experience”
Pros
Integrates with other Atlassian products, supporting real-time ticket status reflection with Jira. However, it might have limitations in creating tasks from bullet lists in JIRA and requires improvement in advanced features and integrations.
Cons
Search function disappointment in large-scale settings; plug-ins aid diagramming, but complex UX limits rich document editing.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
Information Technology and Services, 51-100 employees
More than a year
“Project Management made easy”
Pros
Easy task management and collaborative documentation creation and updates.
Cons
No concerns with features; all are excellent.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Outsourcing/Offshoring, 51-100 employees
More than a year
“Confluence review”
Pros
Facilitates the creation of procedure documents crucial for team operations.
Cons
No negative experiences reported.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Mechanical or Industrial Engineering, 500+ employees
Less than 6 months
“Confluence Review”
Pros
Enables effortless creation and organization of notes, files, and data tables in a tree-style format for easy accessibility.
Cons
Page creation tools and video embedding need enhancement.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
7
Functionality
9
Financial Services, 51-100 employees
More than a year
“The perfect tool for simple documentation”
Pros
Ideal for building knowledge bases, extremely user-friendly, well-integrated with other apps, and boasts a superior table insertion feature compared to MS Word.
Cons
Desire for drawing and shaping tools akin to MS Word.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Pharmaceuticals, 500+ employees
More than a year
“A single point for documentation management”
Pros
Serves as a centralized platform for developers to create, organize, and manage tasks efficiently.
Cons
Seeking improved third-party integration for better data sharing.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
Telecommunications, 500+ employees
Less than a year
“Confluence user”
Pros
Seamless integration with Jira for real-time ticket status representation.
Cons
Advanced searching lacks user-friendliness.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Higher Education, 500+ employees
More than a year
“Confluence Review”
Pros
Advanced search capabilities for quick document retrieval and real-time updates on team work progress were favored.
Cons
Detailed tracking capability sometimes feels excessive and intrusive.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Financial Services, 101-500 employees
More than a year
“Effortless Knowledge Management with Confluence!”
Pros
Confluence excels in quick information retrieval, simplifies article creation, and effortlessly facilitates content sharing.
Cons
Uninviting UI might overwhelm new users.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
7
Functionality
9
Consumer Services, 500+ employees
More than a year
“One Stop Shop”
Pros
A repository for important company information, easily accessible for updates and refreshing knowledge.
Cons
No negative feedback about Confluence.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
7
Functionality
9
Internet, 500+ employees
More than a year
“Great Fit For Collab Content”
Pros
Its simple interface requires no training, and it offers a multitude of excellent integrations.
Cons
Limited templates for specific page creation needs.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Automotive, 11-50 employees
More than a year
“Confluence is a lifesaver for collaborating with my team and organizing our projects.”
Pros
Seamlessly organizes information, fostering efficient teamwork.
Cons
New users find the software overwhelming; a more intuitive interface is sought.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
Computer Software, 51-100 employees
More than a year
“Documentation at it's best”
Pros
Simplifies documentation and sharing, integrates well with Jira, boasts a user-friendly interface.
Cons
Scaling without proper organization poses challenges in managing content.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Computer Software, 500+ employees
More than a year
“Great tool for knowledge management”
Pros
User-friendly and excellent for gathering feedback from team members.
Cons
External sharing limitations exist, particularly outside the company setup.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
7
Functionality
9
Information Technology and Services, 500+ employees
Less than 6 months
“Best Knowledge base and Documentation management tool”
Pros
Over our extended usage, Confluence has proven to be an exceptionally user-friendly tool for documenting various elements, from PRD to bug tracking. Its integration with Jira for bug tracking ensures seamless monitoring of bug progression and resolutions. Accessing and reviewing previously developed features along with associated bugs is effortless within Confluence.
Cons
Specific templates and pages encounter slower loading times, impacting usability. The search function needs improvement, and navigating as an editor can be challenging.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
7
Functionality
9
Marketing and Advertising, 11-50 employees
Less than a year
“Guest User review”
Pros
Security remains a paramount aspect of this tool.
Cons
Not fully compatible with other apps used by the reviewer.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Information Technology and Services, 101-500 employees
Less than a year
“Review for Confluence”
Pros
The diverse feature set, including ticketing tools and project progress tracking, stands out.
Cons
Interface complexity poses challenges for new users, especially for certain features.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Banking, 500+ employees
More than a year
“Vom Kunden eingesetzt - mich graut es”
Pros
It can be expanded, but I prefer the "regular" JIRA.
Cons
Poorly structured pages can lead to clutter and hamper collaborative work.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
7
Functionality
9
Computer Software, 1-10 employees
More than a year
“Confluence a great Team Work Space”
Pros
Provides a fast and reliable application experience.
Cons
Trusted and easy-to-use product from day one.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9