Consumer Services, 500+ employees
More than a year
“Good to review projects!”
Pros
I primarily use Confluence to review processes, access new projects, and browse documents from the start.
Cons
It would be helpful if Confluence provided notifications for the most viewed pages, catering to varying user preferences.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
7
Translation and Localization, 1-10 employees
More than a year
“Good product”
Pros
Confluence provides good page editing functionality, easy for basic tasks but slightly complex for larger ones.
Cons
The search bar's usefulness diminishes when navigating between different spaces, as it searches through everything rather than prioritizing the most relevant spaces.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
7
Functionality
6
E-Learning, 11-50 employees
Less than a year
“Document Management and Sharing”
Pros
Confluence serves as a comprehensive file cabinet, crucial for my role as an Instructional Designer to share and upload documents efficiently.
Cons
Recent changes in file uploads required our collaboration group to find workarounds, and file size limits are also a concern.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Mechanical or Industrial Engineering, 11-50 employees
More than a year
“Confluence for wiki”
Pros
Similar to Word in formatting and text styles, Confluence's shortcuts and extensive templates facilitate quick UI A/B testing.
Cons
Page structuring could be improved, as it's sometimes difficult to discern space organization.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Information Technology and Services, 51-100 employees
Less than 6 months
“Amazing tool for knowledge management, sharing and documentation”
Pros
User-friendly with the ability to create multiple spaces linked to Jira projects. Useful text editing tools, including info panels and tables, along with integration options like Miro, enhance productivity.
Cons
Confluence may be more suited for users already accustomed to Atlassian products. For smaller teams, alternatives like Stonly or Notion might be preferable. However, for larger teams using Jira and needing a robust customer education platform, Confluence remains the top choice despite public page design differences.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
7
Computer Software, 500+ employees
More than a year
“Confluence Review”
Pros
Valuable for document tracking, project information sharing, team collaboration, and access management.
Cons
While we use Confluence for project documentation and general information sharing, versioning documentation to reflect project changes is a crucial feature missing.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
7
Not Specified, 500+ employees
More than a year
“Confluence is a great tool that my team uses daily to stay on top of everything we have going on”
Pros
Enables collaboration, project tracking, results sharing, and knowledge exchange.
Cons
I often encounter issues when loading images onto Confluence pages.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
7
Functionality
6
Insurance, 101-500 employees
Less than a year
“Great ease of use”
Pros
Its intuitive interface makes it easy for even novice users to add and access information effortlessly.
Cons
I can't find any negatives to mention about the software.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Not Specified, 101-500 employees
Less than 6 months
“It could have been a very good product if updated”
Pros
Confluence effectively serves as a knowledge management tool, facilitating page creation and organization.
Cons
It's slow, the search engine could use improvement, and the user experience/interface needs updating.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
5
Functionality
2
Insurance, 11-50 employees
“Functional and practical”
Pros
Promotes team engagement with a flexible workspace and easy adaptation, enhancing work platform development.
Cons
So far, everything has been practical and easily accessible, with no problems encountered.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Not Specified, 1-10 employees
Less than a year
“great software”
Pros
Our primary use of this software is for project management, thanks to its wide array of tools. It meets our needs perfectly.
Cons
I am unable to identify any flaws. The sole drawback is the inability to utilize it offline.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
7
Computer Software, 51-100 employees
Less than a year
“Agile development knowledge base”
Pros
In agile development, where documentation tends to be minimal, the online document management and collaboration feature proves invaluable. It simplifies content management for agile development teams.
Cons
There is room for enhancement in how the search results are visually exhibited.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
7
Computer Software, 1-10 employees
More than a year
“Great for storing knowledge and sharing it”
Pros
The simplicity of use and the hierarchical structure of pages and documents are commendable.
Cons
The search tool could benefit from improvements as it does not perform as anticipated.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
5
Functionality
8
Education Management, 500+ employees
Less than a year
“Easy to use critical software for documentation”
Pros
Setup is straightforward, and there's no upfront payment required to begin using the software.
Cons
Some features pose challenges, such as difficulties with copy-pasting and an unintuitive UI.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
10
Banking, 500+ employees
Less than a year
“Confluence review”
Pros
Its ease of use and organizational capabilities are commendable. It's intuitive and beneficial for all involved parties. Additionally, it serves as a valuable space for idea generation and brainstorming.
Cons
I have no significant grievances. I appreciate the ability to view others' creations, although their relevance may vary at times.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Marketing and Advertising, 101-500 employees
Less than a year
“Confluence Review”
Pros
Once you locate the desired subject, navigating and sorting through the content is effortless.
Cons
The multitude of tabs covering various subjects can complicate locating items on occasion.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
Not Specified, 1-10 employees
Less than a year
“Best CompanyWIKI”
Pros
Documenting knowledge, processes, and company updates is incredibly simple with this software. Its seamless integration with Jira enhances daily workflow efficiency.
Cons
Functionalities are restricted, particularly concerning workflow and dynamic forms.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Research, 500+ employees
Less than 6 months
“Good team management tool”
Pros
It's an excellent software for team and task management. My team and I use it extensively, and we're highly satisfied with its performance.
Cons
Locating all functionalities may not always be straightforward, necessitating some time investment.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
6
Chemicals, 500+ employees
Less than a year
“Confluence Review”
Pros
We're very fond of this product and utilize it extensively for project and task management across various projects.
Cons
Learning to use it can be intricate, with a steep learning curve for certain individuals.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
7
Not Specified, 1-10 employees
Less than a year
“Bells and Whistles but just Noise”
Pros
This software offers numerous features beneficial for businesses and nonprofits. Its customizable options for domain names and branding allow for personalized branding.
Cons
Unfortunately, the software's complexity and confusion may pose challenges, especially for those unfamiliar with IT or Jira. While it offers extensive features, navigating and setting it up can prove daunting, particularly for non-profit, educational, or SMB users.
Rating Distribution
Ease of use
2
Value for money
5
Customer Support
2
Functionality
7