Marketing and Advertising, 1-10 employees
More than a year
“Absolutely perfect”
Pros
Confluence is excellent for knowledge sharing allowing all team members to watch or edit content.
Cons
It appears somewhat outdated and could benefit from a facelift.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Information Technology and Services, 51-100 employees
Less than 6 months
“User friendly document mgmt”
Pros
Creating personal spaces and sub-pages for document arrangement is easy with a nice GUI and seamless integration with JIRA.
Cons
I wish security could be applied at the sub-page level as well.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Not Specified, 500+ employees
Less than a year
“Project Management with Confluence”
Pros
A great tool for document syncing and online collaboration. The critical security feature of permission management ensures the handling of confidential data.
Cons
Default inclusion of many features rather than relying on plugins would be preferable.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
7
Functionality
8
Arts and Crafts, 101-500 employees
Less than a year
“Confluence - IT Knowledge Base”
Pros
Easily configurable for the team with a layout that's easy to read and use weekly for meetings adding information as needed.
Cons
While sometimes appearing basic the onus is on the editor to make it more exciting; additional dynamic templates could enhance the user experience.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
7
Functionality
8
Information Technology and Services, 500+ employees
More than a year
“Very Seamless work when we do tracking”
Pros
A highly effective product for tracking team discussions and finalizing requirements and roadmaps. Business and upper authority teams design all requirements and roadmaps in one place for the entire team.
Cons
Overall everything was good; many companies use this product for a better understanding of their business requirements.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Not Specified, 1-10 employees
More than a year
“Good tool”
Pros
Ideal for saving all details conveniently.
Cons
The pricing is steep particularly for larger teams dealing with more data.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
6
Functionality
8
Not Specified, 51-100 employees
More than a year
“An Efficient and Practical Tool!”
Pros
Confluence's ease of navigation and information storage is appreciated during onboarding. New hires are guided through Confluence reducing confusion and enhancing their onboarding experience.
Cons
I don't have anything negative to say about Confluence. It truly is a fantastic tool.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
7
Functionality
10
Media Production, 500+ employees
Less than a year
“Easy to use and very intuitive”
Pros
The ease of navigation friendly interface and a plethora of options and features without overwhelming the user make it an appealing platform.
Cons
Occasionally experienced lag and lost progress during editing.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
7
Functionality
8
Telecommunications, 500+ employees
More than a year
“Good for collaboration on Projects.”
Pros
Very user-friendly for editing tracking permissions and providing updates when the entire team needs to contribute to the same page.
Cons
The absence of data visualization and analytic tools is noticeable. An easier way to create filters and tools for generating visually appealing graphs and charts from entered project data would be beneficial for presentations.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
6
Functionality
6
Financial Services, 101-500 employees
More than a year
“Good way to share information across teams”
Pros
Adding shareable pages of information is easy and the full-content search ensures relevant results. Versioned page content allows for restoration of past versions or comparison of recent changes.
Cons
The available content formatting tools can be challenging to use. Adding files and images is not straightforward and searching for content isn't always easy especially when many contributors are adding content.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8
Not Specified, 51-100 employees
More than a year
“Confluence is a great tool”
Pros
Extremely user-friendly and easily manageable.
Cons
Without adequate management, it can become untidy.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Computer Networking, 500+ employees
More than a year
“Good software for document”
Pros
Intuitive interface with all essential features for small to medium-sized teams to share documents and collaborate.
Cons
No current negative issues, particularly related to document management.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
7
Functionality
9
Information Technology and Services, 51-100 employees
More than a year
“Easiest way to organize knowledge”
Pros
The capacity and flexibility to organize knowledge, facilitate teamwork, and its user-friendly nature are standout features.
Cons
Absence of team organization leads to duplicated and unused articles, requiring manual organization.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
7
Functionality
9
Financial Services, 101-500 employees
More than a year
“Good knowledge platform”
Pros
Remarkable text creation and editing tools, inclusive features, and tight integration with Jira.
Cons
Interface can feel odd during text editing.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Marketing and Advertising, 1-10 employees
Less than 6 months
“Absolutely perfect”
Pros
Exceptional for knowledge sharing, enabling team-wide access and editing capabilities.
Cons
Interface appears outdated, requesting a modern facelift.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
Information Technology and Services, 51-100 employees
Less than a year
“User friendly document mgmt”
Pros
Effortless creation of personalized spaces and sub-pages for document arrangement, intuitive GUI, and seamless integration with Jira.
Cons
Security application desired at sub-page levels.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Arts and Crafts, 101-500 employees
More than a year
“Confluence - IT Knowledge Base”
Pros
Highly configurable and easily readable, suitable for weekly meeting updates and information addition.
Cons
Basic appearance might benefit from more dynamic and exciting templates.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Information Technology and Services, 500+ employees
More than a year
“Very Seamless work when we do tracking”
Pros
Impressive for tracking, team discussions, and aligning requirements and roadmaps.
Cons
General positive sentiment; Confluence is commonly used for understanding business requirements.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
7
Functionality
9
Not Specified, 1-10 employees
More than a year
“Good tool”
Pros
An efficient platform for storing comprehensive details.
Cons
Higher prices for larger teams and data.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
7
Functionality
9
Not Specified, 51-100 employees
Less than a year
“An Efficient and Practical Tool!”
Pros
Navigation simplicity, intuitive interface, balanced options, and features.
Cons
No negative comments; considered a fantastic tool.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9