Connecteam Reviews

“lags a bit

Pros

This app is userfriendly and works great for managing projects.

Cons

There might be speed issues and glitches at times but overall it's great. It just takes a little while to load now and then.

“Simple for everyone

Pros

It's simple to use for both staff and payroll management. It helps us keep reports current and manage our field staff's activities smoothly.

Cons

Integration with other systems is not upto the mark but their team is on it.

“excellent tool for project management

Pros

It has great add-ons and is easy to learn. The app is simple to teach others making it a fantastic tool for project management.

Cons

The view is stuck at phone size when I use it on my phone. It might be user error but it would be great if I could switch to a computer-based view.

“Went digital thanks to connecteam

Pros

So convenient to connect with all my employees at once. Plus it has saved us from the paperwork and turned our documents and policies digital which is a huge time-saver.

Cons

I think the scheduler is a little complex. I often have to exit and come back in because it freezes.

“clean interface

Pros

The interface is clean and logical. As a manager I love being able to see when my staff have viewed posts and made updates.

Cons

They make you pay for upgrades but it's easy to access both on the phone and desktop. It's great for adding forms, manuals and memos for the staff.

“simple to add members

Pros

Adding team members is so easy and I love the app's modern design. It's sleek and super easy to read.

Cons

Notifications don't show up at times even though they are turned on on my phone.

“Effective tool for time tracking

Pros

Chat feature makes communication with my colleagues simple. The forms are not complicated and the time tracking and time-off functions are clear and efficient.

Cons

I couldn't edit forms after submission previously but they've been updated and now everything works fine.

“easy set up

Pros

Setting up the app was pretty easy and customer support made it even simpler. They're quick, personal and we've never had an issue that they couldn't fix with a fast reply.

Cons

Like any software, it has some limitations for specific needs in our business. It also has extra functions we could use but they're part of a bigger plan that we don't use enough to justify the extra cost right now.

“professional customer support but pricey upgrades

Pros

The customer support has been amazing. It's helped us track our employees' time and tasks. Scheduling, time-off requests and shift trades are all really easy to manage.

Cons

We had to upgrade every time we wanted something. The different service tiers can be confusing and frustrating.

“all-in-one solution

Pros

I love that its a complete system with scheduling, rosters, clocking in and out, timesheets, user access and even a spot to store each user's info and docs. The task management and chat features are also super convenient especially being able to upload receipts through chat.

Cons

I honestly don't have any complaints about Connecteam. It's a wonderful app and I've really enjoyed using it.

“User friendly platform

Pros

Found the platform to be really user-friendly. I can easily access it and track our employees' clock-ins/outs. We've been using it for some time now and haven't faced any major issues.

Cons

Occasionaly my employees have trouble logging in but it's almost always resolved quickly.

“faulty chat feature

Pros

Appreciate the variety of features especially the Calendar, Time Clock and Courses. I also find the recorded webinars really helpful.

Cons

At times chats don't work causing delays in communication so we end up using other platforms. We also noticed that images within courses don't stay linked.

“Simple to learn and use

Pros

The app is simple to learn and use. There are tutorials available for just about everything and its ease of use is probably the best part.

Cons

Some features are limited unless you keep paying extra for each one. I wish there was just one more affordable plan that covers everything.

“well laid out dashboard

Pros

It's so user friendly and the dashboard is well structured. I love how admins get updates and detailed information especially since we're based outside of PH.

Cons

It would be really helpful to see leave requests in a calendar view as an admin. This feature is currently missing.

“keeps the team up to date

Pros

My staff stay much more connected with the key things we want them to know compared to when we were using When I Work. Its simpler and our staff is more engaged than before.

Cons

Would've been nice if there were more features without needing to upgrade. For instance I'd love to add more locations to the timeclock without upgrading. We have many job sites and marketing events where staff can't clock in so we manually add their hours after the shift.

“Simplifies employee experience

Pros

This platform combines many different tools and resources which helps reduce confusion and makes things easier for our employees.

Cons

Navigation could be more efficient like when viewing previous timesheet maps or checking clock-ins for users.

“complete system for remote teams

Pros

Ideal for remote teams. It combines everything you need including scheduling, time tracking, communication, training and task management into one easy-to-use app. No need for five different tools anymore.

Cons

Free plan is decent but to get advanced tools, you'll need to upgrade. That's to be expected but it can be frustrating when a feature you need is just out of reach.

“responsive team

Pros

I find it convenient and the features are almost perfect for our business. Customer support is also quick to respond whenever we reach out.

Cons

Some of our feature requests haven't been followed up. Also forms don't update automatically in the knowledge base.

“everything we need !

Pros

This simple app brings everything together. Scheduling, communication and task management all in one place.

Cons

I have no complaints.

“Worth the money

Pros

It's great value for money. Time tracking is easy to use and customer support is excellent. There are a few minor bugs here and there but overall it works great.

Cons

No issues at all.