Connecteam: Pricing, Free Demo & Features

Name: Connecteam
Rating: 4.6 (186 reviews)

Last Updated Sep 2, 2026

Key Takeaways

Generated from the text of customer reviews

Connecteam is project management software for field-based teams working for construction, healthcare, hospitality, and field service organizations. Several users appreciate the platform’s ease of managing daily operations, while some note that the repetitive shift setup requires extra time. Its recent update includes the addition of Chat Polls that allow teams to gather votes directly within workplace conversations.

Our Verdict

Connecteam focuses on coordinating deskless teams and their daily field operations. It suits small to mid-sized organizations with mobile workforces and repetitive assignments. The platform’s pricing is considered reasonable for smaller teams, though the cost structure gets complex as headcount increases. We recommend it for service businesses managing regular field projects with distributed employees.

Overall Rating

Based on 186 users reviews

4.6

All Reviews

Rating Distribution

Positive

96%

Neutral

Negative

Starting Price

$35

per month

Product Snapshot

Connecteam Specifications

Time Tracking
Task Management
Reporting
Budget Management
Resource Allocation
Employee Management
Mobile App
Project Templates
Project Scheduling
Dashboard

View All Specifications

What Is Connecteam?

Connecteam is a workforce management platform for on-field teams that do not work from a fixed location. It offers several capabilities, including task assignments, scheduling, time-tracking, and forms. The platform lets managers assign work and monitor attendance throughout different locations. It allows them to keep team members informed about the details of specific projects.

What Is Connecteam Best For?

The system is renowned for its AI Course Creator tool that turns any training topic into a full course. It allows managers to enter prompts into the AI tool to describe the topic, and the software then generates a complete course to train the teams. The platform lets users organize material into sections, review the content, and edit it before assigning the course to employees. The software helps reduce the preparation involved in creating onboarding or recurring training materials from scratch.

How Much Does Connecteam Cost?

The starting price of the platform is $35/month for its Basic plan. This plan is available for each of the software’s three solutions – Operations, Communications, and HR & Skills – but with different features and capabilities. Additional Connecteam pricing plans for its three solutions with the same package names and charges, but different specifications, are as follows:

Small Business Plan - $0 (free for life)
Advanced – $59/month
Expert – $119/month
Enterprise – Custom pricing

The platform also offers a 14-day free trial period. Besides the fixed subscription charges, users should also account for the total cost of ownership. It includes, but is not limited to, the following:

Additional Users: Typically costs between $0.5–$4.2/month/additional user, depending on the solution and pricing plan type
Implementation And Setup: Approximately $500–$5,000 for workspace setup, based on organizational complexity
Data Migration: Might range between $500–$3,000 for transferring project details and employee information
Integrations: Generally costs $500–$5,000 for communication and other applications
Administrator Training: Usually $200–$1,500 for training managers and administrators on platform setup and workflows
Workflow Customization: Often ranges from $1,000–$5,000 where organizations require tailored workflows

Several users view the platform’s pricing as cost-effective for small to medium-sized organizations with strong value for its HR capabilities, though some feel that the costs can become higher as teams grow and the tiered structure makes the pricing more complex for organizations needing multiple options. Get a flexible Connecteam price quote today.

Disclaimer: The pricing is subject to change.

Connecteam Integrations

The software integrates with the following systems:

How Does Connecteam Work?

Here's how you can navigate through the platform upon logging into the system:

Review the dashboard to access scheduling, time tracking, tasks, and forms
Select the Scheduling section to create shifts and assign them to employees
Open the Time Clock section to configure work locations and review employee hours
Create tasks with due dates and assign them to the relevant team members
Build forms or checklists for inspections, recurring duties, or field reporting
Use Chat to communicate with employees and share work-related updates
Monitor submitted information, attendance, and task progress from the relevant dashboard

You can also schedule a free Connecteam demo to learn more about the platform’s features and capabilities in detail.

Who Is Connecteam For?

The system is used in the following industries:

Retail
Security
Construction
Healthcare
Food and beverage

Connecteam Use Cases

Based on our analysis of Connecteam’s current capabilities, we have identified key scenarios where this tool works well for project-based organizations where employees work across job sites, shifts, or multiple locations:

Construction Teams Coordinating Multiple Job Sites

Construction managers always have their crews moving between projects while relying on the traditional paper records or spreadsheets for daily coordination. Therefore, it gets challenging for managers to keep track of attendance records and provide consistent job information throughout the different sites. Connecteam software gives managers a platform to coordinate fieldwork while keeping records tied to individual jobs.

Cleaning Companies Managing Distributed Crews

Cleaning businesses assign employees to different properties throughout the day, which makes it difficult to keep track of their attendance and work status. Connecteam helps managers who are operating under such situations by providing them with visibility into where scheduled work is taking place. It lets supervisors manage several teams without being physically present at each location.

Field Service Businesses Tracking Work By Job

The system lets field service businesses coordinate employees working throughout different locations and separate assignments. It allows managers to keep work organized by job while maintaining clearer records of where employees are working. The software is particularly useful for field service sectors, such as electrical and HVAC, where contractors have to connect labor activity with service assignments.

Healthcare Providers Coordinating Mobile Care Teams

Home care and other mobile healthcare operations always have the risk of their employees working independently throughout various client locations. The platform solves this issue by allowing managers to coordinate schedules while maintaining consistent communication with the staff who are rarely at a fixed workplace. It helps organizations manage repetitive client visits throughout a wide service area.

Security Companies Managing Shift-Based Operations

The software supports security companies that need consistent reporting when responsibilities are transferred between guards during scheduled shift timings. It allows managers to keep daily operational information organized and make follow-ups easier when an incident or incomplete duty needs attention. Connecteam is specifically relevant for security teams where accountability depends on knowing what was completed during each shift.

Is Connecteam Right For You?

If you run a project-based business with on-field teams that need time tracking and task management, then Connecteam might be the right solution. The platform is SOC 2 Type 2 and ISO/IEC 27001 certified, and it follows the GDPR, HIPAA, CCPA, and PCI DSS standards to provide security for employee data. Trusted by several organizations globally, including B&B, ESP Pros, Caremark, and Happy Paws, the platform is capable of meeting the needs of growing companies.

Recent industry trends show an increasing number of project management platforms incorporating artificial intelligence. Connecteam is keeping up with this pace through its AI-assisted scheduling and an AI agent for workplace information. However, the software is more suited for businesses with remote and on-field teams rather than traditional office-based teams.

Want to learn more about the Connecteam software? Contact us at (661) 384-7070 for detailed guidance.

Connecteam Features

Time Clock

Connecteam features a time clock app that records employee hours through mobile, NFC, kiosk, or POS-based clock-ins. It provides managers with GPS and geofencing tools to verify the work locations of on-field employees. Additionally, the system’s timesheets help users calculate overtime, breaks, and PTO. It also lets managers review approved hours before sending them to payroll or using them for project billing.

See How It Works

Forms And Checklists

The platform lets teams create digital forms and checklists for inspections, site checks, and repetitive tasks. It allows employees to complete these forms and checklists from mobile devices while managers can track submissions in real-time. Additionally, the system provides employees with conditional fields to help managers collect the right information based on each response.

See How It Works

Scheduling

Connecteam software allows managers to create employee schedules based on each team member’s availability and roles. It lets employees confirm the assigned shifts or claim open shifts once their managers have published the work schedules. Managers can then compare scheduled hours with actual attendance, respond to any staffing gaps, and receive notifications when planned schedules result in overtime.

See How It Works

Task Management

The system lets managers assign one-time or repetitive tasks with their specific deadlines and clear instructions. It allows employees to access supporting files, forms, or checklists within each assignment to follow the project instructions and complete it with accuracy while keeping the information together. Connecteam also allows managers to track the status of tasks and get follow-ups on any incomplete projects through desktop or mobile.

See How It Works

Chat

The platform allows managers to send individual or group messages to employees working at different locations or on the same projects and in the same departments. Additionally, it lets managers schedule messages around clock-ins and attach files with important details regarding a particular project. The software lets teams share files and discuss work updates without using personal messaging apps.

See How It Works

Connecteam Key Sentiments

Most Positive Sentiments

Task Management

92.19% Positive

7.81% Neutral

0% Negative

The user-friendly interface streamlines task management, enabling quick adoption by teams. Features like built-in communication, scheduling templates, and comprehensive tracking tools enhance collaboration and efficiency, making it a favorite for both field and office staff.

Search Functionality

86.36% Positive

11.36% Neutral

2.27% Negative

Users appreciate the intuitive search functionality, enabling quick access to features and resources without confusion. The seamless integration of training materials enhances productivity, making it a standout tool for efficient business operations.

Time Tracking

84.85% Positive

15.15% Neutral

0% Negative

Users appreciate the intuitive design that simplifies time tracking and employee management, enhancing connectivity across teams. The GPS feature and multiple time clocks streamline operations, making it effortless to oversee work across various locations.

Least Positive Sentiments

Navigation Efficiency

24.32% Positive

29.73% Neutral

45.95% Negative

Navigating through settings often requires excessive clicking, leading to confusion for users. Many find the layout lacks a logical flow, making it challenging to locate features quickly and efficiently.

User Notifications

7.14% Positive

26.19% Neutral

66.67% Negative

Notifications occasionally fail to appear despite being activated, leading to missed updates. Users also experience delays in loading times and responsiveness, which can hinder efficient task completion and overall app usability.

Feature Requests

9.38% Positive

43.75% Neutral

46.88% Negative

A QR code function for accessing forms on-site would enhance efficiency for safety officers. Users express a desire for improved navigation and features like monthly shift views and automated notifications to streamline operations.

Most Positive Sentiments

Least Positive Sentiments

Task Management

92.19% Positive

7.81% Neutral

0% Negative

Navigation Efficiency

24.32% Positive

29.73% Neutral

45.95% Negative

Search Functionality

86.36% Positive

11.36% Neutral

2.27% Negative

User Notifications

7.14% Positive

26.19% Neutral

66.67% Negative

Time Tracking

84.85% Positive

15.15% Neutral

0% Negative

Feature Requests

9.38% Positive

43.75% Neutral

46.88% Negative

Pros And Cons of Connecteam

A quick look at Connecteam's strengths and weaknesses to
help you decide if it's the right fit

Pros

Gives teams flexibility to manage time and tasks their way
Keeps team communication organized in one place
Improves employee accountability and productivity
Makes team scheduling easier and more efficient
Reduces payroll errors by simplifying time corrections

Cons

Technical issues can disrupt access to schedules and tasks
Accessing shift forms is slightly complex
Posting new jobs may require restarting the app

Connecteam Pricing

An overview of Connecteam pricing plans to help you
choose the best option for your team and budget.

Basic	Advanced	Expert	Enterprise

Real-time clock in and out with GPS Unlimited personal and group chats Require approval for time off requests	Full time clock customization Schedule chat messages for later Up to 2 e-sign documents	Unlimited sub-items Pop-up update with read confirmation Up to 10 e-sign documents	Unlimited time clocks and schedules Unlimited storage in knowledge base Up to 30 e-sign documents

Disclaimer: The pricing details were last updated on Aug 18, 2026 from the vendor's website. Please contact us for a tailored pricing list.

Connecteam Reviews

Insights from real users on Connecteam’s features,
performance, and overall experience.

Total 186 reviews

4.6

All reviews are from verified customers

Rating Distribution

Stars

63%

Stars

33%

Stars

Share your experience

Charles

Consumer Services, 11-50 employees

5.0

October 2025

“appreciate the messaging feature”

Pros

Sharing information with the team is so easy. The messaging feature is great and I love that I can see all messages in one spot.

Cons

Occasionally the app takes a bit longer to load. I'm not sure if it's due to the many moving parts on the screen.

Rating Distribution

Ease of use

Value for money

Customer Support

Functionality

Piera

Marketing and Advertising, 11-50 employees

4.0

October 2025

“Lets us monitor our sales reps”

Pros

Being able to track our sales reps in real time is a huge bonus especially at such a low price. We can see their routes and make sure they're covering the right areas.

Cons

One thing I'd like to see is a feature that tracks the number of days worked as our company pays by days, not hours. Right now it only counts hours.

Rating Distribution

Ease of use

Value for money

Customer Support

Functionality

Tamara

Renewables & Environment, 11-50 employees

5.0

October 2025

“Easy to use system”

Pros

It is really easy to use. My team picks up new processes quickly and I love how user-friendly it is.

Cons

I'd love to see if Connecteam could integrate with other tools we use like Workhub or Abadata.

Rating Distribution

Ease of use

Value for money

Customer Support

Functionality

View All 186 Reviews

Frequently Asked Questions

Quick answers to common questions to help you better understand the product, features, and services.

Does Connecteam offer an API?

Connecteam offers an API to its users.

Does Connecteam have a mobile app?

Yes, Connecteam offers a mobile application, available on Android and iOS devices.

What language does Connecteam support?

Connecteam supports the English language.

What level of support does Connecteam offer?

Connecteam provides a form submission, knowledge base, and help desk support.

What other apps does Connecteam integrate with?

Connecteam integrates with Square, BambooHR, Xero, Gusto, Zapier, QuickBooks, and Paychex.

What types of pricing plans does Connecteam offer?

The platform’s starting price is $35/month for its Basic package. This plan is available for all three solutions of the software – Operations, Communications, and HR & Skills – but with different capabilities. Besides the Basic plan, the vendor offers the following three pricing tiers common to all the solutions, but with different features: Advanced ($59/month), Expert ($119/month), and Enterprise (custom pricing). Get a custom Connecteam cost today.

Who are the typical users of Connecteam?

Connecteam is used by cleaning, healthcare, retail, food and beverage, security, and construction professionals.

Key Takeaways

Our Verdict

Overall Rating

Rating Distribution

Starting Price

$35

Product Snapshot

Connecteam Specifications

What Is Connecteam?

What Is Connecteam Best For?

How Much Does Connecteam Cost?

Connecteam Integrations

How Does Connecteam Work?

Who Is Connecteam For?

Connecteam Use Cases

Construction Teams Coordinating Multiple Job Sites

Cleaning Companies Managing Distributed Crews

Field Service Businesses Tracking Work By Job

Healthcare Providers Coordinating Mobile Care Teams

Security Companies Managing Shift-Based Operations

Is Connecteam Right For You?

Connecteam Features

Connecteam Key Sentiments

Pros And Cons of Connecteam

Pros

Cons

Connecteam Pricing

Basic

Advanced

Expert

Enterprise

$35 per month

$59 per month

$119 per month

Custom Pricing

Connecteam Reviews

Frequently Asked Questions

Does Connecteam offer an API?

Does Connecteam have a mobile app?

What language does Connecteam support?

What level of support does Connecteam offer?

What other apps does Connecteam integrate with?

What types of pricing plans does Connecteam offer?

Who are the typical users of Connecteam?

What Is Connecteam?

What Is Connecteam Best For?

How Much Does Connecteam Cost?

Connecteam Integrations

How Does Connecteam Work?

Who Is Connecteam For?

Connecteam Use Cases

Construction Teams Coordinating Multiple Job Sites

Cleaning Companies Managing Distributed Crews

Field Service Businesses Tracking Work By Job

Healthcare Providers Coordinating Mobile Care Teams

Security Companies Managing Shift-Based Operations

Is Connecteam Right For You?