Connecteam

What Is Connecteam?

Connecteam is a workforce management platform for on-field teams that do not work from a fixed location. It offers several capabilities, including task assignments, scheduling, time-tracking, and forms. The platform lets managers assign work and monitor attendance throughout different locations. It allows them to keep team members informed about the details of specific projects.

What Is Connecteam Best For?

The system is renowned for its AI Course Creator tool that turns any training topic into a full course. It allows managers to enter prompts into the AI tool to describe the topic, and the software then generates a complete course to train the teams. The platform lets users organize material into sections, review the content, and edit it before assigning the course to employees. The software helps reduce the preparation involved in creating onboarding or recurring training materials from scratch.

How Much Does Connecteam Cost?

The starting price of the platform is $35/month for its Basic plan. This plan is available for each of the software’s three solutions – Operations, Communications, and HR & Skills – but with different features and capabilities. Additional Connecteam pricing plans for its three solutions with the same package names and charges, but different specifications, are as follows:

• Small Business Plan - $0 (free for life)
• Advanced – $59/month
• Expert – $119/month
• Enterprise – Custom pricing

The platform also offers a 14-day free trial period. Besides the fixed subscription charges, users should also account for the total cost of ownership. It includes, but is not limited to, the following:

• Additional Users: Typically costs between $0.5–$4.2/month/additional user, depending on the solution and pricing plan type
• Implementation And Setup: Approximately $500–$5,000 for workspace setup, based on organizational complexity
• Data Migration: Might range between $500–$3,000 for transferring project details and employee information
• Integrations: Generally costs $500–$5,000 for communication and other applications
• Administrator Training: Usually $200–$1,500 for training managers and administrators on platform setup and workflows
• Workflow Customization: Often ranges from $1,000–$5,000 where organizations require tailored workflows

Disclaimer: The pricing is subject to change.

Connecteam Integrations

The software integrates with the following systems:

• Gusto HR software
• Paychex Flex
• QuickBooks
• Zapier software
• Xero Accounting Solution
• Square for Retail
• BambooHR

How Does Connecteam Work?

Here's how you can navigate through the platform upon logging into the system:

• Review the dashboard to access scheduling, time tracking, tasks, and forms
• Select the Scheduling section to create shifts and assign them to employees
• Open the Time Clock section to configure work locations and review employee hours
• Create tasks with due dates and assign them to the relevant team members
• Build forms or checklists for inspections, recurring duties, or field reporting
• Use Chat to communicate with employees and share work-related updates
• Monitor submitted information, attendance, and task progress from the relevant dashboard

Who Is Connecteam For?

The system is used in the following industries:

• Retail
• Security
• Construction
• Healthcare
• Food and beverage

Connecteam Use Cases

Based on our analysis of Connecteam’s current capabilities, we have identified key scenarios where this tool works well for project-based organizations where employees work across job sites, shifts, or multiple locations:

Construction Teams Coordinating Multiple Job Sites

Construction managers always have their crews moving between projects while relying on the traditional paper records or spreadsheets for daily coordination. Therefore, it gets challenging for managers to keep track of attendance records and provide consistent job information throughout the different sites. Connecteam software gives managers a platform to coordinate fieldwork while keeping records tied to individual jobs.

Cleaning Companies Managing Distributed Crews

Cleaning businesses assign employees to different properties throughout the day, which makes it difficult to keep track of their attendance and work status. Connecteam helps managers who are operating under such situations by providing them with visibility into where scheduled work is taking place. It lets supervisors manage several teams without being physically present at each location.

Field Service Businesses Tracking Work By Job

The system lets field service businesses coordinate employees working throughout different locations and separate assignments. It allows managers to keep work organized by job while maintaining clearer records of where employees are working. The software is particularly useful for field service sectors, such as electrical and HVAC, where contractors have to connect labor activity with service assignments.

Healthcare Providers Coordinating Mobile Care Teams

Home care and other mobile healthcare operations always have the risk of their employees working independently throughout various client locations. The platform solves this issue by allowing managers to coordinate schedules while maintaining consistent communication with the staff who are rarely at a fixed workplace. It helps organizations manage repetitive client visits throughout a wide service area.

Security Companies Managing Shift-Based Operations

The software supports security companies that need consistent reporting when responsibilities are transferred between guards during scheduled shift timings. It allows managers to keep daily operational information organized and make follow-ups easier when an incident or incomplete duty needs attention. Connecteam is specifically relevant for security teams where accountability depends on knowing what was completed during each shift.

Is Connecteam Right For You?

If you run a project-based business with on-field teams that need time tracking and task management, then Connecteam might be the right solution. The platform is SOC 2 Type 2 and ISO/IEC 27001 certified, and it follows the GDPR, HIPAA, CCPA, and PCI DSS standards to provide security for employee data. Trusted by several organizations globally, including B&B, ESP Pros, Caremark, and Happy Paws, the platform is capable of meeting the needs of growing companies.

Recent industry trends show an increasing number of project management platforms incorporating artificial intelligence. Connecteam is keeping up with this pace through its AI-assisted scheduling and an AI agent for workplace information. However, the software is more suited for businesses with remote and on-field teams rather than traditional office-based teams.

Want to learn more about the Connecteam software? Contact us at (661) 384-7070 for detailed guidance.