Total 186 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

63%

4

Stars

33%

3

Stars

2%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

N

Natalie

Events Services, 11-50 employees

4.0
January 2025

no issues yet

Pros

We value how it helps us keep project details clear and how we can search and filter information when needed. Over the past year, we've been able to collect work data we never tracked effectively before. It helped us organize time records in a clearer way and the information has guided decisions we plan to make moving forward.

Cons

As a business, we spend a noticeable amount each year and it can be challenging when small features are locked behind separate pricing tiers. It feels like each extra tool bumps us into another plan and those small jumps add up more than we'd like.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7

D

David

Health, Wellness and Fitness, 11-50 employees

4.0
January 2025

Fun to use

Pros

The time card tools are convenient for us. Our staff can clock in, clock out and request vacation time in one place, which makes our scheduling and record keeping feel much more organized.

Cons

Some parts of the interface make it harder for me to quickly spot what I need. I end up clicking around more than I want to and I would prefer if the layout guided me more clearly to certain sections.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8

O

Onie

Telecommunications, 500+ employees

5.0
January 2025

more customization needed

Pros

New hires are usually able to pick it up quickly when we introduce them to it. I don't end up spending long training sessions walking them through every part because they get comfortable with it soon enough.

Cons

I tend to forget to clock back in after breaks and I wish there was an automatic way to handle that part. It would save me from correcting missed punches later on when I realize I forgot.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

J

Jon

Security and Investigations, 51-100 employees

4.0
January 2025

love the clock in feature

Pros

I like how flexible the system feels. Being able to build and access training courses within the same platform is a strong benefit for us and it's something I haven't come across often in other options.

Cons

There are moments when the platform slows down or becomes hard for staff to access. When that happens during busy times, it interrupts what we're trying to get done and causes delays.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

N

Nicole

Medical Practice, 11-50 employees

5.0
January 2025

They keep asking for feedback but never make improvements

Pros

The biggest thing for me is that it doesn't overcomplicate the work I need to do. I can get in, handle what's required and move on with my day without feeling slowed down.

Cons

For the most part, the app feels simple enough for me to work with so I don't really have complaints there. I can move through what I need without feeling stuck or confused.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

A

Anna

Libraries, 51-100 employees

4.0
January 2025

our favorite software

Pros

I appreciate how much I can adjust in the system to match how our team operates. It supports managing our staff in a clear and organized way. When I reach out for help, response times have been quick and it feels like they pay attention to what users ask for when updating the platform.

Cons

I've noticed that the app sometimes takes a moment to refresh or respond when switching between areas. It's not constant but when it happens, it slows down the pace of what I'm trying to finish.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

9

SG

Sophia Green

Narrato, 11-50 employees

5.0
December 2023

Effortless Remote Team Oversight

Pros

Connecteam has revolutionized our remote team management with its user-friendly interface and comprehensive features. From streamlined communication to efficient task tracking, Connecteam has significantly enhanced our team's productivity, making it an indispensable tool for seamless collaboration across distances.

Cons

While Connecteam has been generally effective for our remote team management, occasional glitches in the mobile app's performance have caused minor disruptions. Additionally, some team members experienced a learning curved when adapting to certain advanced features, requiring extra training to maximize the software's potential.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

EC

Eman Cruz

Google, 500+ employees

5.0
September 2023

Simplified digital transformation for daily work needs

Pros

One of its advantages is it can be used with mobile devices while also accessing useful features such as communication & collaboration.

Cons

It could be better if it had video chatting features for easier communication

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

8

H

Hava

Hospital & Health Care, 11-50 employees

5.0
September 2023

Joining Connecteam

Pros

Connecteam's user-friendliness and problem-solving capabilities have been exceptional.

Cons

No particular dislikes, just an adjustment period to the New system.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

TS

Tin S.

Radio Veritas, 51-200 employees

5.0
August 2023

Making task management processes more efficient

Pros

Friendly user interface and numerous features for task management and scheduling needs.

Cons

Occasional crashes of the app although I dont know if it is because of the device we are using.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

8

K

Kristine

Information Technology and Services, 101-500 employees

5.0
August 2023

Importance of tools in accomplishing daily management & processes.

Pros

We've had an excellent experience using this software, with a friendly user interface and a plethora of useful features.

Cons

Occasional app crashes, though infrequent.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

8

J

Jennifer

Retail, 1-10 employees

5.0
August 2023

best work tool i have ever used

Pros

Connecteam offers outstanding support, training, pricing, and features.

Cons

No Negatives to report; completely satisfied

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Aimee

Hospitality, 11-50 employees

4.0
August 2023

Great Product for Small Biz Owners

Pros

Connecteam excels in scheduling and offers useful chat and picture features.

Cons

Some default settings were Not immediately clear; setting up users and user groups for chats could be improved.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

7

HJ

Heidi Johnstone

LPAchievers, 11-50 employees

5.0
July 2023

Optimizing project management with the use of this softwares features.

Pros

When evaluating construction project management software options, Connecteam emerges as our preferred selection owing to the exceptional effectiveness of its toolset. Connecteam encompasses a comprehensive array of features encompassing task planning, workflow management, progress monitoring, scheduling, time tracking, and robust communication and collaboration functionalities.

Cons

The number of integrations in this software is limited which can be improved but overall, it is very useful for my daily project management needs.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

P

Pallvi

Events Services, 1-10 employees

4.0
July 2023

Good enough butNeeds to improve UI/UX

Pros

Features like the time clock and shift reminders are valuable, aiding employee presence on shifts.

Cons

Lack of mobile-friendliness and occasional technical glitches, including unexplained logouts.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

6

J

Jane

Construction, 500+ employees

5.0
July 2023

I Absolutely love Connecteam

Pros

Connecteam has made life easier with its forms, time clock, and quick tasks features. The geo-fence feature is particularly beneficial for preventing early clock-ins.

Cons

Limited functionality access on advanced plans; some features could be more comprehensive.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

8

AC

Ashley Cooper

Mason Construction Ltd., 100-499 employees

5.0
June 2023

We are lucky we have discovered this software!

Pros

When considering construction project management software, Connecteam stands out as our top choice due to the effectiveness of its tools. It offers a comprehensive range of features including task planning, workflow management, progress monitoring, scheduling, and time tracking, as well as communication and collaboration capabilities. With Connecteam, we have been able to streamline our workload, allowing us more time to focus on our priorities.

Cons

Video chatting is still not an option and its integrations are currently under development.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

9

Functionality

9

S

Stella

Hospitality, 11-50 employees

5.0
June 2023

Best Software

Pros

Super user-friendly with an extensive feature set compared to other software; attention to detail is evident.

Cons

Lack of a feature to assign different job roles/pay rates to the same employee; hoping for this enhancement in the future.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

8

T

Theresa

Hospital & Health Care, 11-50 employees

5.0
June 2023

satisfied

Pros

Very satisfied with Connecteam's ease of use, especially in tracking in-field caregivers and their schedules.

Cons

No dislikes to report about Connecteam.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

B

Ben

Hospital & Health Care, 51-200 employees

4.0
June 2023

Connecteam in a Residential Care Home

Pros

Connecteam is easy to use and offers an all-in-one solution to various communication issues within the team.

Cons

Staff with varying technology skills can pose challenges during implementation.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7